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104 Vasan Udyog Bhavan, Sun Mills Compound, Lower Parel Mumbai India 400013

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Latest complaint Not received products I ordered & return rejected to refund my money has been filed on 13/02/2024. Latest Resolved Return request cancelled and refund not done was resolved Dec 9, 2023. Nykaa.com ranks as the #1 most complained about among Cosmetics .

Consumercomplaints.in is not affiliated, associated, maintained, authorized, sponsored, endorsed by, or in any way officially connected with Nykaa.com. We suggest contacting the company directly to resolve your complaints, and you can find the company's contact details above.

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Nykaa - statistics & facts

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Revenue of Nykaa E- Retail Private Limited from financial year 2018 to 2023 (in billion Indian rupees)

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Distribution of Nykaa E-Retail Private Limited revenue share in 2019, by price segment

Breakdown of revenue of Nykaa FY 2019, by income category

Distribution of revenue of Nykaa E- Retail Private Limited in the financial year 2019, by income category (in million Indian rupees)

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Main expenses by Nykaa E-Retail Private Limited in the financial year 2023, by type (in billion Indian rupees)

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Nykaa faq – your top questions answered ( absolutely comprehensive faq guide ).

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Nykaa is one of the most popular online beauty and wellness marketplaces in India. With a vast catalog of products and services, it is no wonder that many people have questions about how to make the most of their shopping experience.

In this Nykaa FAQ guide, we’ll answer some of the most commonly asked questions about Nykaa and provide you with expert tips on how to get the best deals and products. From navigating the website to finding the perfect shade of lipstick, we’ve got you covered.

So, let’s dive into the world of Nykaa and explore everything there is to know in this comprehensive Nykaa FAQ.

Also Read: Flipkart FAQ

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What is Nykaa?

Nykaa is a popular Indian e-commerce platform that specializes in beauty and cosmetics products. They offer a wide range of makeup, skincare, haircare, fragrances, and wellness products from various brands, both national and international.

Nykaa is from which country?

Nykaa is an Indian company, headquartered in Mumbai, India.

How do I contact Nykaa customer care?

Nykaa provides multiple ways to contact their customer care. You can reach them through their toll-free number, email support, or live chat feature on their website or mobile app. Their customer care team is available to assist you with any queries or concerns you may have.

How to redeem Nykaa gift card?

To redeem a Nykaa gift card, simply add the desired products to your cart on the Nykaa website or mobile app. During the checkout process, you will find an option to enter the gift card code. Enter the code accurately and click on ‘Apply’ to redeem the gift card value towards your purchase.

Who is the owner of Nykaa?

Nykaa was founded by Falguni Nayar in 2012. She is the founder and CEO of Nykaa, leading the company to become one of the most successful e-commerce platforms in the beauty and cosmetics industry in India.

How to delete Nykaa account?

To delete your Nykaa account, you can contact customer care through their toll-free number or email support and request account deletion. They will guide you through the process and ensure that your account is deleted as per their policies.

When was Nykaa founded?

Nykaa was founded in the year 2012.

How Nykaa started?

Nykaa was founded by Falguni Nayar, a former investment banker, with the vision of creating a one-stop destination for all beauty and cosmetics needs in India. The company initially started as an online platform and later expanded to include offline retail stores, offering a wide range of beauty and cosmetic products from various national and international brands.

Which Nykaa perfume is best?

As a matter of personal preference, the “best” Nykaa perfume may vary from person to person, depending on individual taste and preferences. Nykaa offers a diverse range of perfumes from different brands, each with its unique scent and notes. It is recommended to explore Nykaa’s perfume collection and choose the one that resonates with your personal style and liking.

How to cancel return request on Nykaa?

To cancel a return request on Nykaa, you can contact their customer care through their toll-free number, email support, or live chat feature. Provide the details of your return request and they will guide you through the cancellation process as per their return policy .

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Nykaa has a rating of 1.43 stars from 256 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Nykaa most frequently mention customer care, worst experience, and return request problems. Nykaa ranks 828th among Cosmetics sites.

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Critical highlights

  • Nykaa has good collections, but the worst customer care possible.
  • When you return the product their customer service is pathetic.

“Nykaa”

Good experience in Nykaa... i have visited this store yesterday good atmosphere and staff are very friendly total experience too good

“Naykaa Service is Poor”

Naykaa Service is soo poor. They never inform us for anything Wasting people's time. This is 2bd time that I did not receive my order on time even Naykaa didn't inform me. It's not Trust worthy When you are working & busy in your daily busy schedule so it's Irritating to only we have to connect them about delay.they never provide accurate information.

Reviews (256)

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  • Follow Fenny M.

They are next level of incompetent service staff.I paid 4000 rupees for an order which I never received even after 3 weeks of waiting for the order. There was a small change required in phone number because of which they punished me in the entirety.They hardly bother if you are not going to shop back with them. When asked for refund they are just refunding back half the amount? Really? Why? Now do I need torture of another 3 weeks of back and forth emails to get my money back! Please do not shop with them, they are hell unreliable!

Nykaa product 1

  • Follow Manoj M.

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  • Follow Shibani S.

To return a non returnable priduct reason i was given was its a non returnable product. Product photos are asked a part of returning it. And while doing that i was told the product is opened hence cant be returned. Pathetic would want to give half a star

Products used: Hair streaks

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  • Follow Dr. R T.

I ordered a product and that was not a good quality product, I requested for return immediately but delivery agent did not come to take that back infact messages were received to me that I have rescheduled the same and talked to number of customer care executives, n no. Of mails but no resolution to my query. Worst kind of services I have ever seen from a shopping site

Products used: Shoes, cosmetics and Home decor

Nykaa product 1

  • Follow Prem K.

Products in the website has wrong measurments and poor quality, we order last week and proof of purchase attached and its very small and not correct size, requesting for refund or credit to buy any. Items from the site but still not responding. Tip for consumers: Don't ever buy from Nykaa., not responsive and poor quality not issued credit for any dissatisfied items as of now. Please share with your family

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  • Follow Raj K.

*******834Consumers complaining about Nykaa *******973most frequently mention customer care, worst e"*******834Consumers complaining about Nykaa *******973most frequently mention customer care, worst e"*******834Consumers complaining about Nykaa *******973most frequently mention customer care, worst e"

Tip for consumers: *******834Consumers complaining about Nykaa *******973most frequently mention customer care, worst e”*******834Consumers complaining about Nykaa *******973most frequently mention customer care, worst e”

Products used: *******834Consumers complaining about Nykaa *******973most frequently mention customer care, worst e”*******834Consumers complaining about Nykaa *******973most frequently mention customer care, worst e”

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Q&A (14)

Did you experience any bad reactions from using nykaa did you experience any bad reactions from using nykaa.

Yes, they shows their willingness to help me with the fraud scam and followed me over email properly. But, it's 1 week ago and no response from their end yet.

Are the products from nykaa really worth the money? Are the products from nykaa really worth the money?

I had order for almost 10k and above, on hot sale from 24-27th July 2020. Two items where delivered to my location and I could not pick the calls as it arrived at 6:30 am on Saturday. Later I got up around 10am and called the delivery guy, he said he called many time and he couldn't reach me. So he left, and he also said that the order will reattempt again on Monday (27th July 2020). I kept waiting and called delivery guy on Monday evening. For my surprise, he says the order has been sent back. I called customer care, Mr. Lohit took the call and din't address any of my questions. Because of the delivery partner Nykaa has chosen, why should I suffer. CC agent says he can't send the items, order is cancelled and he can't give the offer on which I bought the item for. Instead he is offering 100rs worth coupon Unethical behaviour seriously. Worst agents, worthless customer service and cheap supervisors. The whole Nykaa team is useless. Very disappointed. If you guys can't give service which has been promised, then why the hell you guys throw offers. Seriously $#*!s. Never ever buy anything from Stupid Nykaa app.

Is this the only place to buy nykaa products or are there online stores that are cheaper? Is this the only place to buy nykaa products or are there online stores that are cheaper?

I placed my order on24/5/2016 my order number is 500330590... today 30/5/2016. still i didn't get my products... i placed my order on24/5/2016 my order number is 500330590... today 30/5/2016. still i didn't get my products....

Nykaa Customer Care Number (7864) 852-743 All type Complaint Call 24 /7 hours.

Help someone logg bined in to my account

Why you fail to materialize return pickup despite creating as many as 10 return pickup. why not allow refund to customer for your failure, did your friends or family notice a difference when you used nykaa products, i was going to order stuff worth $500 after reading review changed my mind any one who has had good experience with this business, my nykaa app is not registering what do i do, is their any herbal products for hair care and skin care, can’t see your question ask to get answers from the nykaa staff and other customers..

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How to find Nykaa India Contact Information

The company has so many customers and they are always try to looking for Nykaa India contact details such as office address, and customer care number on the internet. Sometimes, customers faces so many types of issue or query with products and they are trying to contact company for general queries. But, they really don’t know how to contact Nykaa India customer care, as well as how to contact Nykaa India for customer support.

In this article, you can get all possible contact details of Nykaa India and fastest ways to reach Nykaa India customer care team as well as technical support team and other departments for any kind of help. You can also find main office address of Nykaa India, customer care number of Nykaa India, as well as Nykaa India toll free number, Nykaa India contact phone number, Nykaa India helpline number, blogs, official website, as well as contact information of board of directors, if available.

Nykaa India Customer Care Information

In this section, you can get Nykaa India customer care information , such as customer support email, helpline number, and more.

  • Nykaa India Helpline Number: +91-9222201010
  • Nykaa India Customer Support Email: [email protected]
  • Nykaa India Office Address: Nykaa E-Retail Pvt. Ltd., #A2, 4th Floor, Cnergy IT Park, Old Standard Mill Compound, Appasaheb Marathe Marg, Prabhadevi, Mumbai 400025, India
  • Official Website of Nykaa India: www.nykaa.com

Nykaa India Main Office Contact Details

Through the information of Nykaa India offices , you can get much more support after customer care department. Here, you can check headquarters address of Nykaa India, contact phone number of Nykaa India corporate office India, as well as Nykaa India office locations.

  • Nykaa India Main Office Address: Nykaa E-Retail Pvt. Ltd., #A2, 4th Floor, Cnergy IT Park, Old Standard Mill Compound, Appasaheb Marathe Marg, Prabhadevi, Mumbai 400025, India
  • Nykaa India Main Office Phone Number: +91-9222201010
  • Nykaa India Main Office Fax Number: NA
  • Nykaa India Main Office Email ID: [email protected]

Note: Some contact numbers provided above may be non toll free number, so we are suggest you to verify call charges from your operator before call.

As you checked https://theindianblog.in/ has provided Nykaa India Contact Details, Main Office Address, Phone Number, including office customer care number, phone number, headquarters address, as well as official website. If you are facing any type of issue with above-given information, please tell us.

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Nykaa Head Office Phone Number, Contact Number, Email Id, Office Address

Title : Nykaa Head Office Phone Number, Contact Number, Email Id, Office Address

Name : Nykaa Contact Details (Toll Free Helpline Number / Customer Care Number)

Location :  Mumbai, Maharashtra

Category : Skincare, Haircare, Bath Wash, Body Wash, Fragrance, luxury products

Nykaa Head Office Address  : FSN Ecommerce Ventures Pvt Ltd., 104 Vasan Udyog Bhavan, Sun Mills Compound, Lower Parel, Mumbai, Maharashtra, India, Pincode-400013

Nykaa Office Phone Numbers  : +91-22-66149696

What’s App Number :  n/a

Office Fax Number  : n/a

eMail IDs : n/a

Office Timings  :  Monday to Saturday (1800 hrs)

Official Website : www.Nykaa.com

Twitter ID : twitter.com/MyNykaa

Facebook Fan Page : facebook.com/MyNykaa

YouTube Channel : youtube.com/channel/UCoaH2UtB1PsV7av17woV1BA

Google Plus : n/a

Instagram Handle : instagram.com/mynykaa

Customer Service  : Mumbai, Maharashtra

About : Nykaa is an e-commerce website which deals in various kind of beauty and wellness products. The collection of the website consists various brands of makeup, skincare, haircare, bath and body, fragrance, herbal, mom & baby, gift items, luxury products etc.

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Never ordering from Nykaa again. Absolute worst!

I’ve been a loyal customer of nykaa since the start. Their service has become so pathetic in the recent times that I wouldn’t dare to order from them again. A order which was estimated to reach me within a week isn’t delivered even after a month. After constantly contacting the customer care (who literally say the same script they’re given like robots without a real solution to the issue), Ive given up on my parcel. The delivery company (Ecom Express) they’ve teamed up with is a joke. Absolutely disappointed and they’ve lost a loyal customer. Don’t order from these guys as they don’t value customers and their orders. There are much better options on amazon, Myntra etc.

Date of experience : March 24, 2022

If can rate them negative and can…

If can rate them negative and can blacklist them than will do so. Had avery bad experience with nykaa. bought damn expensive products worth 26k. but on receiving the products the first impression was that the products were fake. requested return( and the products were returnable) first they took many days to create the return amd than they dint picked up . after that they said the products cant be returned as the return window got closed. so advice to everybody.. dont buy expenaive products from nykaa. they supply duplicate products, make money and if you are smart enough to identify fake products that hook or crook they will not return it

Date of experience : November 22, 2022

Quality of their service has deteriorated

Awful customer service. I've been shopping from Nykaa for about 7years now, but I guess it's time to stop. I feel sorry to say this but they really need to hire a better team to handle customer complaints and queries, as the ones currently working seem to be illiterate/ignorant.

Date of experience : December 21, 2021

I had bought 2 products from Nyka and…

I had bought 2 products from Nyka and one of them they cancelled stating undelivered and returned money, however the 2 product is here in my area just 3kms away but they are not delivering neither refunding money. This has been going on since 15 days someday they say it was refunded and just today they said it will be deliver in few days.

Date of experience : August 05, 2022

Horrible experience with the company…

Horrible experience with the company and its delivery partner. The order was delayed multiple times with no clear reason ("certain issues"). The courier (Delhivery) posted ridiculous comments like "Open delivery requested" after each delay. My refund and callback requests were completely ignored. The customer care phone doesn't work, only email. Would never want to deal with this company again.

Date of experience : October 22, 2022

I keep purchasing

Hey my order number is 802101122 I need this ASAP can you get the same deliver to me like till Monday or at least till tuesday please im not getting ur contact details please help

Date of experience : July 21, 2018

Worst customer service

I have given one rating because there is no 0 rating option. Worst customer service. It feels like they don't even read your email. Keep asking same information again and again. My request was to delete account but they kept asking order number to cancel order. 🤦

Date of experience : April 04, 2021

Used this shoe

Used this shoe, Mochi Tan PU Slip-On Shoes, and its paint-like material peeled off because it got wet. Poor quality finishing used, I cant use it in rain? Now I cannot use it because it looks ugly.

Date of experience : August 06, 2022

Fake Products being peddled by Nykaa online

Recently bought two perfumes from Nykaa online. Bill totaled to more than 10K. Both products turned out to be fake and the company is simply refusing to listen to customer complaint. Never going to use the Nykaa online platform ever again

Date of experience : September 01, 2022

I have received 2 products from nykaa…

I have received 2 products from nykaa that was so pathetic. Both products are break I hope u do your best work but until ur customers not satisfied from ur products. Becz i have order tow products one of maybelline lipstick and 2nd is lakme lipstick. But unfortunately both products are in a bad condition . In future i'll never buy any products from there sites and also not recommend to any one for buy products from this site. Becz u r not responding for any communication. I have try to last day but no one give any response

Date of experience : August 31, 2018

Worst experience ever with Nykaa

I had the worst ever experience shopping with Nykaa. My product has not been received even after 1 month of order and too for a delivery in Mumbai. The customer service is pathetic. They just keep saying that the order is confirmed or confirmed by Brand. Additionally now it has become an easy excuse that the delay is due to Corona pandemic. I have used other providers like Myntra, Flipkart and Amazon and the service is absolutely normal. The shipments are delivered in maximum of two weeks. In my opinion I would ask to be careful and stay away form Nykaa.

Date of experience : August 21, 2020

We were very satisfied with the…

We were very satisfied with the products received. They arrived promptly and it good condition. I point it out because sometimes the products get damaged during transportation. And it was not at all this case!

Date of experience : April 18, 2018

In Lifestyle mall

In Lifestyle mall, Z Square Kanpur, the carry bag is not being provided along with the products which leaves a very bad impression on the customer.

Date of experience : August 21, 2022

They are fake

They will not deliver your product after getting money keep on fooling customers with false docket. Product status becomes packed ready for shipping from the very next day of your transaction but product will not be supplied and their customer support has no answer and solution...

Date of experience : August 14, 2022

Worst experience.

Worst experience.. If you have any query regarding your product and you call them. They listen to you and tell you that please wait after that they be like hello hello I can’t hear you I can’t hear you and make your call down. I remembered her name “Sadika” she told me I can’t hear you I can’t hear you and cut my call but unfortunately when I tried again my call goes to her again first she heard me well but when she knew that I came back again to her she again starting like that.

Date of experience : December 30, 2021

I don't even want to give them this 1…

I don't even want to give them this 1 star...1 at order they delivered and the cream which I had ordered leaked...now I placed an order on 30th oct and i am yet to get the order delivered...its high time they realise their courier partner is pathetic.. customer service is pathetic..my order is prepaid ...neither they are refunding the amount not delivering my order. Terrible terrible experience..I have raise the issue with their customer service twice but I am still waiting for the issue to be resolved

Date of experience : November 09, 2019

Nykaa customer care number

Nykaa customer care number. 7810.87.64.38.. online shopping payment refund product can see exchange all process just call now

Date of experience : July 03, 2022

it goes good unless you wanna return your products or exchange. its been 1 month and those people still haven't sent anyone to pick up the order hell known when they will return 10000/- probably 2 months. pathetic pathetic pathetic. horrible. their employees too will only stall you. they don't have the word speed in their dictionary.

Date of experience : December 29, 2019

Highly disappointed

Highly disappointed. As per the aap my products have been delivered however i did not receive any nor i shared oto with the delivery person. I raised the complain but i just get an assurance. Its been 9 days and they couldn't figure out the solution. They sent a copy of some proof of delivery wherein it tells about the delivery person's name and address. How lame! Wat kind of proof is that..... not going to order anything from nykaa.... their delivery agents do this frequently

Date of experience : December 06, 2020

Dear Nyakka,

Dear Nyakka, I have ordered 4 Products, order #NYK-16327319-4716901. But, delivered products are not genuine/authentic. As same Lakme products, using by me more than 2 years, I have previously purchased from Lakme store and health & Glow Mumbai. This is my first experience with Nyakka, and not happy with Quality. Also, If you wish please send your quality person, I will show him the difference between the products. So, request you to please refund the amount. If have any question, Please contact me below number. Regards, Nikhil Satpute. 9975457575.

Date of experience : December 13, 2018

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Nykaa Man Customer Care Number: How to Lodge Online Complaint to Nykaa Man?

Complainthub Desk

Nykaa Man is an e-commerce marketplace that sells fashion, beauty, and wellness (personal care) products. It offers e-retail shopping products and brands of shaving, hair care, sports nutrition, skincare, fragrances, beard care, wellness, and kits.

You can also buy the products of various domestic and international brands. Nykaa Man is mainly dedicated to men for shopping their personal care and wellness products. Sellers or distributors can register on the official website to sell their products and services.

Many times, customers and sellers/suppliers face issues with the products and services of Nykaa Man. For this, you can register a complaint with the customer care executive or support team to get redressal of these issues.

Issues that Mostly Customers/Supplier Face:

  • Product Order : Order placement, cancellation of the order, low-quality product or good, shopping issues, Cash on Delivery issues, exchange, replacement, or defective products, and other complaints about the product and service of Nykaa Man.
  • Delivery : Wrong delivery, pending dispatch of the product, delay in delivery, issue with the delivery company, pick-up and return issues, and other delivery complaints.
  • Payment : Transaction failure, delay in refund of money, Cash on Delivery (COD) issue, Payment settlement or charges-related issues, delivery charges, and other payment complaints.
  • Complaints or issues of other services that come under Nykaa Man.

To resolve these issues, Nykaa Man has a good complaint redressal mechanism. You can call the toll-free customer care number or e-mail your issue. Also, customers can register an online complaint on the official portal or mobile app.

If your complaint is not resolved you may approach The Grievance Officer of Nykaa to get faster redressal of your issue. Further, you may file a complaint to the higher authorities of the Consumer Commission.

Note – Complaint Hub has verified all the official helplines and complaint registration information. You can use these details of Nykaa to get redressal of your problem.

How to File a Complaint with Nykaa Man?

Nykaa Man has provided various helplines to register a complaint about its services. You can use any one method to raise your concern. Customers can file a complaint on the toll-free customer care number.

You can also send an e-mail to the support team of Nykaa or can chat with the customer care representative in the mobile app. Also, customers/sellers can file an online complaint on the official portal or mobile app.

Complaint Registration Fee and Redressal Time by Nykaa Man:

Registration Fee : ₹0 (No Charges) Redressal Time : 7 to 15 days ⇒  To Know More, visit the Nykaa website’s policy/help page.

Further, you can approach the Grievance Officer of Nykaa E-retailer Pvt Ltd to raise your concerns. All these methods will help you to faster redressal of your complaints. After registration of your complaint, always note down the reference or ticket number for future usage.

Note – If your grievance is not resolved you may register a complaint to the National Consumer Helpline or Consumer Court about the services of Nykaa Man.

Nykaa Man Customer Care Number

The toll-free customer care number of Nykaa Man can be used to register complaints about any order, payment, delivery, or other product issues. You can call these helpline numbers and describe the issue to the customer support team.

Toll-Free Customer Care Number of Nykaa Man:

You can use these helplines to get faster redressal of your grievances. After the successful registration of your complaint, please ask for and note down the reference number to track the status and future reference.

Register Online Complaint

Customers can register an online complaint to Nykaa Man using the portal or mobile app. You can also e-mail your complaints to the customer support department concerned with it. From the mobile app, you can chat with a customer care executive.

E-mail and Link of Nykaa Man to Register an Online Complaint:

Read More: Register an Online Complaint to Nykaa

Procedure to Register Online Complaint:

Guide to Register Online Complaint to Nykaa Man

  • Visit the link from the table above to lodge an online complaint to Nykaa Man. OR You can use the help option in the mobile app and chat with the customer care executive.
  • Choose the category of complaint: Order related; Shopping; Nykaa Man account; Payment; or Others.
  • Select the ‘ Write to Us ‘ option.
  • Fill out the following details: Name, Mobile No, E-mail, Subject, Description, and Order Number.
  • Upload the image or pdf of the invoice or product.
  • Submit the online complaint form.

Online Complaint Registration Form of Nykaa Man (Screenshot)

Finally, note down the reference number to track the status of the complaint, or can use it to lodge a grievance to the higher authorities of Nykaa Man.

Tips – You can also e-mail your complaint in the given same format along with attached supportive documents/images.

Note – Complaint Not resolved or not satisfied with resolution? Lodge a grievance to the Grievance Officer of Nykaa to get faster and more satisfactory redressal of your issue.

The Grievance Officer, Nykaa

As per the rules and guidelines of the Information Technology Act 2000, and Consumer Protection (E-Commerce) Rules, 2020, Nykaa has appointed a Grievance Officer to resolve the unsatisfactory complaints.

If your complaint is not resolved within the time limit specified by Nykaa Man or not satisfied with the final redressal then you can lodge a grievance to the Grievance Officer appointed by Nykaa E-Retail Pvt. Ltd.

E-mail, Phone No. and Address of the Nykaa Grievance Officer:

You can send a written application or an e-mail to the designated grievance officer with the following information:

  • Name and contact details (E-mail, Phone Number)
  • Order Number
  • Reference/ticket number of the previous complaint
  • Description of the issue
  • Copy of the invoice, and other documents (image of the product).

Note – If your grievance is not resolved within the time limit as prescribed by Nykaa or not satisfied with the final resolution then you can file a complaint to the National Consumer Disputes Redressal Commission (NCDRC) about the products and services of Nykaa.

Also Read: File Online Complaint to Food Safety and Standard Authority of India

Product Categories of Nykaa Man

  • Gadgets and Electronic Accessories
  • Fashion and Lifestyle
  • Skin Care and Personal care
  • Perfumes & Deos
  • Hair Care Products
  • Bath & Body
  • Shaving & Beard Care
  • Health & Nutrition
  • Sports & Fitness

Frequently Asked Questions About Nykaa Man

Q. What are the Nykaa Man’s customer care number and E-mail? A. The toll-free customer care number of Nykaa Man is 180026788888 and the e-mail is [email protected]

Q. Where can I approach if my complaint is not resolved or not satisfied with the resolution? A. First, you can lodge a grievance to the Grievance Officer of the Nykaa by e-mail or a written application. Further, you can approach the National Consumer Helpline or Consumer Commission.

Q. When will I get the refund for my order or transaction failure? A. The refund will be settled within 2-3 business days or it may take up to 7 days. After the expiry of the given time limit, you may contact the customer care team or the Support desk of Nykaa Man.

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First published on:

Complaint Hub has verified all the information on the post. If you have not found any solution, or information related to your issue, or want guidance to get redressal of any unique problem/complaint then you can connect with us without any hesitation.

You can message us directly from our Contact Us page or mail us at SUPPORT  -  [email protected] . We will respond to you with the procedure and guidance for your issues to get a faster resolution.

Read the Terms and Conditions to use the information for any commercial or profit purpose ( Don't violate the Terms of Use ). All the information is provided for self-help and guidance to know the rights of the common people.

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.tdi_179{margin-top:20px!important;margin-bottom:15px!important} .tdb_module_title{display:block;position:relative;margin:0;font-family:'Roboto',sans-serif;font-size:21px;font-weight:400;line-height:1.2}.tdb_module_title a{transform:translateZ(0);transition:box-shadow 0.2s ease;-webkit-transition:box-shadow 0.2s ease}.tdb_module_title .tdb-module-title-excl{font-family:'Roboto',sans-serif;color:#fff;background-color:#ff0000;padding:4px 8px 2px;margin-right:8px;font-size:14px;font-weight:500;line-height:1;vertical-align:middle}.tdb_module_template_11377 .tdc-row .tdb_module_title_0{text-align:left;font-family:var(--insight-primary)!important;font-size:17px!important;line-height:1.2!important;font-weight:600!important}.tdb_module_template_11377 .tdc-row .tdb_module_title_0 a{color:var(--ev-black)}.tdb_module_template_11377 .tdc-row .tdb_module_title_0:hover a{color:#ff9933}@media (min-width:1019px) and (max-width:1140px){.tdb_module_template_11377 .tdc-row .tdb_module_title_0{font-family:var(--insight-primary)!important;font-size:20px!important;line-height:1.2!important;font-weight:600!important}}@media (min-width:768px) and (max-width:1018px){.tdb_module_template_11377 .tdc-row .tdb_module_title_0{font-family:var(--insight-primary)!important;font-size:18px!important;line-height:1.2!important;font-weight:600!important}}@media (max-width:767px){.tdb_module_template_11377 .tdc-row .tdb_module_title_0{font-family:var(--insight-primary)!important;font-size:18px!important;line-height:1.2!important;font-weight:600!important}} Moglix: Register a Complaint About Online B2B Merchant/Industrial Products Deals of Moglix, Mogli Labs Pvt Ltd

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AT&T says cell service is back after a widespread outage and some disrupted 911 calls

Scott Neuman

customer care number nykaa

A sign is posted in front of an AT&T retail store in 2021 in San Rafael, Calif. Justin Sullivan/Getty Images hide caption

A sign is posted in front of an AT&T retail store in 2021 in San Rafael, Calif.

AT&T says it has fully restored cellphone service to tens of thousands of customers in cities across the country whose phones lost signal overnight, causing frustration and concern about disruptions to 911 dispatches.

The FBI, in a statement Thursday afternoon, said the agency was "in contact with AT&T regarding today's network outage. Should we learn of any malicious activity we will respond accordingly."

White House national security spokesperson John Kirby also referred to the outage as he addressed reporters on Thursday. Kirby said the FBI and the Department of Homeland Security (DHS) were looking into the outage. He said the Federal Communications Commission was also in touch with AT&T.

"But the bottom line is we don't have all the answers," he said.

Around 3:30 a.m. ET Thursday, outages reported by downdetector.com suddenly spiked from just a handful, peaking at more than 73,000 by around 8:20 a.m. ET.

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Why do doctors still use pagers, "we sincerely apologize".

By late afternoon Eastern time, AT&T said it had "restored wireless service to all our affected customers."

"We sincerely apologize to them," the company said in an email to NPR. "Keeping our customers connected remains our top priority, and we are taking steps to ensure our customers do not experience this again in the future."

Kirby said the Department of Commerce faced some disruptions as a result of the outage but those were not "crippling."

Earlier, Downdetector said that Houston, Dallas, San Antonio, Chicago, Indianapolis, New York, Miami and Charlotte reported the highest number of outages. Houston had more than 2,000 reports by about 8:30 a.m. ET, while New York reported about 1,300.

However, service disruptions caused concern Thursday morning even outside those areas, with the San Francisco Fire Department announcing on X , formerly Twitter, that it was "aware of an issue impacting AT&T wireless customers from making and receiving any phone calls (including to 911)."

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"We are actively engaged and monitoring this. The San Francisco 911 center is still operational. If you are an AT&T customer and cannot get through to 911, then please try calling from a landline. If that is not an option then please try to get ahold of a friend or family member who is a customer of a different carrier and ask them to call 911 on your behalf. Do not call or text 911 to simply test your phone service," the department said.

A survey conducted by the National Center for Health Statistics found in 2022 that nearly 71% of adults and 82% of children lived in wireless-only households.

Even if a cellular service provider is down, anyone with a cellphone can still place an emergency call or text, according to 911.gov . "However, calls to 911 on phones without active service do not deliver the caller's location to the 911 call center, and the call center cannot call these phones back to find out the caller's location or the nature of the emergency. If disconnected, the 911 center has no way to call back the caller," the website says.

Jared Juliano, assistant director for Prince William County Department of Public Safety Communications in Virginia, says 911 service there was never really disrupted, but calls coming in from AT&T phones did not have location information or what he describes as an "advanced caller ID."

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988: An Alternative To 911 For Mental Health

However, he says 911 dispatchers "always verify a location even when we get locations from these numbers."

Police in the Charlotte-Mecklenburg area in North Carolina said customers were "briefly unable to contact 9-1-1. There are no disruptions to our call center's ability to receive 9-1-1 calls. Service should be returning shortly."

Other providers reported business as usual

The outage did not appear to have any real impact on other providers. Verizon said its network was "operating normally."

"Some customers experienced issues this morning when calling or texting with customers served by another carrier," a company statement said.

Likewise, T-Mobile said in a statement that its network "is operating normally."

The outages occurred around the same time as a solar flare, according to the National Oceanic and Atmospheric Administration (NOAA). The agency said the flare — "an eruption of energy from the Sun that usually lasts from minutes to hours" — reached Earth at 1:32 a.m. ET.

NOAA says such flares can affect high-frequency radio signals, but only on the sunlit side of Earth.

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IMAGES

  1. Nykaa App Customer Care Tollfree Number || Nykaa Customer Care HelpLine

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COMMENTS

  1. Buy Cosmetics Products & Beauty Products Online in India at ...

    Buy cosmetics & beauty products online from Nykaa, the online shopping beauty store. Browse makeup, health products & more from top beauty brands. free shipping* Cash on Delivery

  2. Nykaa.com Customer Care Contacts

    70 Unresolved 1041 Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints. Quick Links Statistics Share Contacts Complaints File a complaint to Nykaa.com Having problems with Nykaa.com? File a complaint and get it resolved by Nykaa.com customer care. It's quick effective and absolutely free!

  3. Nykaa Fashion Support

    © 2023 Nykaa Fashion Pvt. Ltd. All Rights Reserved. ↑

  4. Shipping & Return Policy

    If the package has not reached you by the expected delivery date, please write to us at [email protected] or call us on our Nykaa Fashion customer care number 1800-266-3333 (Monday to Saturday, 10AM to 7PM) and we will try our best to resolve your issues. My order has been shipped. Can I track it?

  5. Nykaa Customer Care Number: Lodge Online Complaint to Grievance Officer

    If you have any complaint about the product and services that is yet not resolved then you can call on the toll-free customer care numbers or other official helplines of Nykaa. You can also e-mail or register an online complaint to the higher authorities.

  6. Nykaa

    Besides hair and skin care, make-up brought in the largest share in Nykaa ... Weekly web searches for Nykaa 2020-2021. Number of weekly web searches for Nykaa E-Retail Private Limited from June ...

  7. Cancellation Policy

    Send an email to our customer support team at [email protected] to cancel your order along with your order ID details. Or call us on 1800-267-4444 (Monday To Saturday, 8AM to 10PM and Sunday 8AM to 7PM). How will I get refunded for the cancelled orders and how long will this process take?

  8. Policy

    Nykaa offers its customers an 'Easy return policy', wherein you can raise a return/exchange request of a product within 15 days of its delivery. We also accept partial returns wherein you can raise a return request for one or all products in your order. Step 1: Follow one of the following steps:

  9. Nykaa Man Support

    Nykaa Man Account. Payments. Others

  10. Nykaa FAQ: Your Top Questions Answered 2024!

    Nykaa provides multiple ways to contact their customer care. You can reach them through their toll-free number, email support, or live chat feature on their website or mobile app. Their customer care team is available to assist you with any queries or concerns you may have.

  11. Contact

    Nykaa Edit Weddings. Mehendi Sangeet Cocktail Stitched Sarees Fusion Lehengas ... Phone number Message. Send. Send Back. Chat. Monday to Saturday - 10:00 am to 19:00 pm. Chat Now. Email. We strive to answer emails within 48 Hours. Contact us here. Help Help

  12. Nykaa

    Number of employees. 2,000+ (2021) ... Website: www.nykaa.com: Nykaa is an Indian e-commerce company headquartered in Mumbai. It sells beauty, wellness and fashion products through its website, ... The Nykaa Naturals portfolio is a collection of skincare and personal care products. In early 2019, the ...

  13. Nykaa Reviews

    Nykaa has a rating of 1.56 stars from 255 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Nykaa most frequently mention customer care, worst experience, and return request problems. Nykaa ranks 836th among Cosmetics sites. Service 71. Value 66.

  14. Help Subscription

    Nykaa Subscription is only available to customers shipping to addresses in India. Your participation in the Nykaa Subscription program is personal to you, and you may not assign or transfer your Subscription or any of the benefits to any third party without our authorization. Nykaa Subscription promotions in effect apply only to eligible items ...

  15. [SOLVED] HOW TO CONTACT NYKAA CUSTOMER CARE NUMBER?

    HOW TO CONTACT NYKAA CUSTOMER CARE NUMBERKnowledgeBase Tools: https://www.hows.tech/p/tools.htmlDisclaimer : This video how to contact nykaa customer care nu...

  16. Nykaa India Contact Information, Main Office Address, Phone No, Email ID

    October 16, 2021 Are you searching for Nykaa India contact details on internet? Then you are at right place. Here you can find Nykaa India Contact Information, Main Office Address, Phone No, Email ID including headquarters address, corporate office phone number, helpline number, customer support number, and email address.

  17. Contact

    Contact: 18002666890 Email: [email protected] Address: Nykaa Fashion, 2nd floor, 77 town centre, divyasree technopolis, B block, Yemalur, Bangalore - 560037

  18. Nykaa Head Office Phone Number, Contact Number, Email Id, Office

    In beauty Title : Nykaa Head Office Phone Number, Contact Number, Email Id, Office Address Name : Nykaa Contact Details (Toll Free Helpline Number / Customer Care Number) Location : Mumbai, Maharashtra Category : Skincare, Haircare, Bath Wash, Body Wash, Fragrance, luxury products

  19. Where All Your Beauty Questions Get Answered

    I am interested in nykaa franchise for vijayawada.kindly help me how to proceed further. Page 1 of 3. 1; 2; 3; EXPERIENCE THE NYKAA MOBILE APP. ... PERSONAL CARE; LUXE; MOM & BABY; NATURAL; WELNESS; FRAGARANCE; 1500 + BRANDS. Well Curated 3 Lakhs + Products. FREE SHIPPING. For Orders Above INR 1000. GENUINE PRODUCTS.

  20. Read Customer Service Reviews of nykaa.com

    Nykaa customer care number. Nykaa customer care number. 7810.87.64.38.. online shopping payment refund product can see exchange all process just call now. Date of experience: July 03, 2022. Priyanka Kanojia. 1 review. IN. Dec 29, 2019. pathetic.

  21. Nykaa Man Customer Care Number: File a Complaint Online to Nykaa

    The toll-free customer care number of Nykaa Man is 180026788888 and the e-mail is [email protected]. Q. Where can I approach if my complaint is not resolved or not satisfied with the resolution? A. First, you can lodge a grievance to the Grievance Officer of the Nykaa by e-mail or a written application. Further, you can approach the National ...

  22. AT&T outage disrupts cell service, and access to 911, for thousands

    Reports of outages spiked around 3:30 a.m. ET Thursday, affecting more than 71,000 customers within a few hours. The FBI says it has been in contact with AT&T about the disruptions.

  23. Where All Your Beauty Questions & Beauty Concerns Get Answered

    By New York Dermatologist Dr. Kiran Lohia, MD. Join the beauty community, ask & answer beauty questions on makeup, skin, hair & wellness. Get advice from experts & unveil some interesting beauty secrets.