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Critical Thinking Cornell Certificate Program

Overview and courses.

Have you ever known a very intelligent person who made a very bad decision?

Critical problem solving is both a discipline and a skill; one that even very smart people can benefit from learning. Careful thought around decisions can help your teams and organizations thrive. And in today’s age of automation, it’s never been a more essential mindset to develop at every level of a company.

In this certificate program, you will practice a disciplined, systematic approach to problem solving. You will learn how to deeply analyze a problem, assess possible solutions and associated risks, and hone your strategic decision-making skills by following a methodology based on tested actions and sound approaches. Whether you’re interested in preparing for a management role or already lead an execution function, you’ll come away better equipped to confidently tackle any decision large or small, make a compelling business case, and apply influence in your organization in a way that creates the optimal conditions for success.

The courses in this certificate program are required to be completed in the order that they appear.

This program includes a year of free access to Symposium! These events feature several days of live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore the most pressing leadership topics. Symposium events are held several times throughout the year. Once enrolled in your program, you will receive information about upcoming events.

Throughout the year, you may participate in as many sessions as you wish. Attending Symposium sessions is not required to successfully complete the certificate program.

Course list

Problem-solving using evidence and critical thinking.

Have you ever known a very intelligent person who made a very bad decision? If so, you know that having a high IQ does not guarantee that you automatically make critically thoughtful decisions. Critically thoughtful problem-solving is a discipline and a skill—one that allows you to make decisions that are the product of careful thought, and the results of those decisions help your team and organization thrive.

In this course you will practice a disciplined, systematic approach to problem solving that helps ensure that your analysis of a problem is comprehensive, is based on quality, credible evidence, and takes full and fair account of the most probable counterarguments and risks. The result of this technique is a thoroughly defensible assessment of what the problem is, what is causing it, and the most effective plan of action to address it. Finally, you will identify and frame a problem by assessing its context and develop a well-reasoned and implementable solution that addresses the underlying causes.

Making a Convincing Case for Your Solution

When trying to persuade someone, the tendency is to begin in advocacy mode—for example: “Here's something I want you to agree to.” Most people do not react positively to the feeling of being sold something. The usual reaction is to literally or figuratively start backing up. To make a convincing case, it is more effective to engage with the decision maker as a partner in problem-solving. This makes your counterpart feel less like someone is trying to get them to buy something and more like you are working together to bring about an outcome that is desirable to both parties. Begin by asking yourself: “What is the problem you and the decision maker are solving together?”

By the end of this course, you will have learned how to deeply analyze a problem, possible solutions, and the associated risks as well as the most persuasive and efficient ways of presenting your proposal.

You are required to have completed the following course or have equivalent experience before taking this course:

  • Solve Problems Using Evidence and Critical Thinking

Strategic Decision Making

The ability to make effective and timely decisions is an essential skill for successful executives. Mastery of this skill influences all aspects of day-to-day operations as well as strategic planning. In this course, developed by Professor Robert Bloomfield, Ph.D. of Cornell University's Johnson Graduate School of Management, you will hone your decision-making skills by following a methodology based on tested actions and sound organizational approaches. You will leave this course better equipped to confidently tackle any decision large or small, and you'll do so in a way that creates the optimal conditions for success.

Navigating Power Relationships

Leaders at every level need to be able to execute on their ideas. In virtually every case, this means that leaders need to be able to persuade others to join in this execution. In order to do so, understanding how to create and utilize power in an organization is critical.

In this course, developed by Professor Glen Dowell, Ph.D., of Cornell University's Johnson Graduate School of Management, students will focus on their personal relationship with power as well as how power works in their organization and social network.

Project Management Institute (PMI ® ) Continuing Certification : Participants who successfully complete this course will receive 6 Professional Development Units (PDUs) from PMI ® . Please contact PMI ® for details about professional project management certification or recertification.

Interpreting the Behavior of Others

Applying strategic influence.

Being able to influence others is the most fundamental characteristic of an effective leader, but many people in positions of power don't know specifically how they are influencing others' behavior in positive directions. They let it happen by chance or use their formal authority—getting people to do things because “the boss said so.” But as leaders gets promoted within their organization, using formal authority becomes less effective as they not only need to influence subordinates, but also peers, external stakeholders, and superiors.  In this course, Professor Filipowicz explores the three complementary levels of influence. First, you will explore heuristics, or rules of thumb, that people use in order to make decisions. Next, you will learn how to influence through reciprocity by uncovering what the person you want to influence wants and needs. Lastly, you will learn how to alter the social and physical environment in order to get the change in behavior you want. By the end of this course, you'll have the skills to consistently draw out the desired behaviors from your team and from those around you. 

Leadership Symposium   LIVE

Symposium sessions feature three days of live, highly interactive virtual Zoom sessions that will explore today’s most pressing topics. The Leadership Symposium offers you a unique opportunity to engage in real-time conversations with peers and experts from the Cornell community and beyond. Using the context of your own experiences, you will take part in reflections and small-group discussions to build on the skills and knowledge you have gained from your courses.

Join us for the next Symposium in which we’ll discuss the ways that leaders across industries have continued engaging their teams over the past two years while pivoting in strategic ways. You will support your coursework by applying your knowledge and experiences to relevant topics for leaders. Throughout this Symposium, you will examine different areas of leadership, including innovation, strategy, and engagement. By participating in relevant and engaging discussions, you will discover a variety of perspectives and build connections with your fellow participants from various industries.

Upcoming Symposium: February 6-8, 2024 from 11am – 1pm ET

  • Addressing Barriers to Performance
  • Shifting Perspective to Reframe Decisions
  • The Business Impact of Global Issues

All sessions are held on Zoom.

Future dates are subject to change. You may participate in as many sessions as you wish. Attending Symposium sessions is not required to successfully complete any certificate program. Once enrolled in your courses, you will receive information about upcoming events. Accessibility accommodations will be available upon request.

How It Works

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Faculty Authors

Risa Mish

  • Certificates Authored

Risa Mish is professor of practice of management at the Johnson Graduate School of Management. She designed and teaches the MBA Core course in Critical and Strategic Thinking, in addition to teaching courses in leadership and serving as faculty co-director of the Johnson Leadership Fellows program.

She has been the recipient of the MBA Core Faculty Teaching Award, selected by the residential program MBA class to honor the teacher who “best fosters learning through lecture, discussion and course work in the required core curriculum”; the Apple Award for Teaching Excellence, selected by the MBA graduating classes to honor a faculty member who “exemplifies outstanding leadership and enduring educational influence”; the “Best Teacher Award”, selected by the graduating class of the Cornell-Tsinghua dual degree MBA/FMBA program offered by Johnson at Cornell and the PBC School of Finance at Tsinghua University; the Stephen Russell Distinguished Teaching Award, selected by the five-year MBA reunion class to honor a faculty member whose “teaching and example have continued to influence graduates five years into their post-MBA careers”; and the Globe Award for Teaching Excellence, selected by the Executive MBA graduating class to honor a faculty member who “demonstrates a command of subject matter and also possesses the creativity, dedication, and enthusiasm essential to meet the unique challenges of an EMBA education.”

Mish serves as a keynote speaker and workshop leader at global, national, and regional conferences for corporations and trade associations in the consumer products, financial services, health care, high tech, media, and manufacturing industries, on a variety of topics, including critical thinking and problem solving, persuasion and influence, and motivating optimal employee performance. Before returning to Cornell, Mish was a partner in the New York City law firm of Collazo Carling & Mish LLP (now Collazo Florentino & Keil LLP), where she represented management clients on a wide range of labor and employment law matters, including defense of employment discrimination claims in federal and state courts and administrative agencies, and in labor arbitrations and negotiations under collective bargaining agreements. Prior to CC&M, Mish was a labor and employment law associate with Simpson Thacher & Bartlett in New York City, where she represented Fortune 500 clients in the financial services, consumer products, and manufacturing industries. She is admitted to practice before the U.S. Supreme Court and state and federal courts in New York and Massachusetts.

Mish is a member of the board of directors of SmithBucklin Corporation, the world’s largest trade association management company, headquartered in Chicago and TheraCare Corporation, headquartered in New York City. She formerly served as a Trustee of the Tompkins County Public Library, Vice Chair of the board of directors of the Community Foundation of Tompkins County, and member of the board of directors of the United Way of Tompkins County.

  • Omnichannel Leadership Program
  • Corporate Communication
  • Intrapreneurship
  • Management 360

Critical Thinking

  • Performance Leadership
  • Executive Leadership
  • Change Management

Glen W.S. Dowell

Glen Dowell is an Associate Professor of Management and Organizations at the Johnson Graduate School of Management, Cornell University. He researches in the area of corporate sustainability, with a focus on firm environmental performance. Recent projects have investigated the effect of local demographic factors on changes in pollution levels, the role of corporate merger and acquisition in facilitating changes in facility environmental performance, and the relative influence of financial return and disruption on the commercial adoption of energy savings initiatives.

Professor Dowell’s research has been published in Management Science, Organization Studies, Advances in Strategic Management, Strategic Management Journal, Organization Science, Journal of Management, Industrial and Corporate Change, Journal of Business Ethics, and Administrative Science Quarterly. He is senior editor at Organization Science and co-editor of Strategic Organization, is on the editorial boards of Strategic Management Journal and Administrative Science Quarterly, and represents Cornell on the board of the Alliance for Research in Corporate Sustainability (ARCS). He is also the Division Chair for the Organizations and Natural Environment Division of the Academy of Management.

Professor Dowell teaches Sustainable Global Enterprise and Critical and Strategic Thinking. He is a faculty affiliate for the Center for Sustainable Global Enterprise and a faculty fellow at the Atkinson Center for a Sustainable Future.

  • Sustainable Business
  • Hotel Management and Owner Relations
  • Strategic Healthcare Leadership
  • Executive Healthcare Leadership

Robert Bloomfield

Since coming to the Johnson Graduate School of Management in 1991, Robert J. Bloomfield has used laboratory experiments to study financial markets and investor behavior. He has also published in all major business disciplines, including finance, accounting, marketing, organizational behavior, and operations research. Professor Bloomfield served as director of the Financial Accounting Standards Research Initiative (FASRI), an activity of the Financial Accounting Standards Board, and is an editor of a special issue of Journal of Accounting Research dedicated to Registered Reports of empirical research. Professor Bloomfield has recently taken on editorship of Journal of Financial Reporting, which is pioneering an innovative editorial process intended to broaden the range of research methods used in accounting, improve the quality of research execution, and encourage the honest reporting of findings.

  • Management Accounting for Leaders
  • Management Accounting

Allan Filipowicz

Allan Filipowicz is clinical professor of management and organizations at the Samuel Curtis Johnson Graduate School of Management at Cornell University. Professor Filipowicz’s research focuses on how emotions drive or impede leadership effectiveness, at both the intrapersonal and interpersonal levels. Within this domain, he studies the relationship between emotions and risky decision making; the influence of humor on both leadership and negotiation effectiveness; the impact of emotional transitions in negotiations; and the relationship between genes, chronotype (morningness–eveningness) and performance. His work has been published in the Journal of Personality and Social Psychology, Journal of Behavioral Decision Making, Journal of Operations Management, International Journal of Forecasting, Creativity Research Journal, Journal of Circadian Rhythms, and Scientific Reports.

Professor Filipowicz teaches Managing and Leading Organizations (recently winning a Best Core Faculty Award), Negotiations, Executive Leadership and Development, Leading Teams, and Critical and Strategic Thinking. He has taught executives across the globe, from Singapore to Europe to the US, with recent clients including Medtronic, Bayer, Google, Pernod Ricard, and Harley-Davidson. Professor Filipowicz received his PhD from Harvard University. He holds an MBA from The Wharton School, an MA in International Affairs from the University of Pennsylvania, and degrees in electrical engineering (MEng, BS) and economics (BA) from Cornell University. His professional experience includes banking (Bankers Trust, New York) and consulting, including running his own boutique consulting firm and four years with The Boston Consulting Group in Paris.

  • Adaptive Healthcare Strategy
  • Negotiation Mastery
  • Psychology of Leadership

Key Course Takeaways

  • Respond decisively and consistently when faced with situations that require a decision
  • Assess the context of the problem
  • Summarize your analysis of the problem
  • Analyze potential solutions from multiple perspectives
  • Build a compelling business case for your solution
  • Improve your ability to exercise influence in your organization and activate your network to achieve goals
  • Establish responsibilities and accountabilities to ensure effective follow-through on decisions made

critical thinking and problem solving training

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critical thinking and problem solving training

What You'll Earn

  • Critical Thinking Certificate from Cornell Johnson Graduate School of Management
  • 60 Professional Development Hours (6 CEUs)
  • 38 Professional Development Units (PDUs) toward PMI recertification
  • 30 Professional Development Credits (PDCs) toward SHRM-CP and SHRM-SCP recertification
  • 30 Credit hours towards HRCI recertification

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Who should enroll.

  • C-level executives, VPs, managers
  • Industry leaders with 2-10+ years experience
  • Mid-level professionals looking to move into leadership roles
  • Engineers and designers leading projects
  • Consultants or analysts
  • Anyone whose work involves devising, proposing, and defending evidence-based solutions

critical thinking and problem solving training

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critical thinking and problem solving training

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Virtual Seminar

Critical Thinking & Problem Solving

  • Train your brain to think more critically
  • Improve your business analytical skills
  • Make reasoned, more informed business decisions
  • Solve everyday problems and more complex challenges
  • Sharpen strategic thinking to focus on the big picture

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critical thinking and problem solving training

Virtual seminar dates

Feb 21 3:00 PM - 6:00 PM Coordinated

Feb 21 7:00 PM - 10:00 PM Coordinated

Mar 11 2:00 PM - 5:00 PM Coordinated

Mar 11 6:00 PM - 9:00 PM Coordinated

Save when you enroll multiple attendees! Just $189 per person when you enroll 4 or more.

If you’re facing tough challenges or struggling to generate innovative ideas, one thing is certain: You’ll never come up with new solutions if you’re bound to your old assumptions, thinking and problem-solving habits of the past.

You can broaden your perspective and break free of ruts when you sign up for  Critical Thinking & Problem Solving . This LIVE, virtual, instructor-led course will help you train your brain to look at problems with a critical eye. You’ll learn how to carefully analyze current and potential outcomes, assess risks and benefits, come up with fresh creative answers to old questions and make better business decisions across the board.

WORKSHOP AGENDA

Program time: 3 hours

Session 1: Identifying and Challenging Conventional Thinking

  • Overcome biases that affect your ability to think critically
  • Develop an inclusive, big-picture perspective that benefits from everybody’s unique contributions
  • Dissolve assumptions to identify underlying opportunities
  • Understand the importance of gathering information that both supports and refutes your personal beliefs
  • Discover ways to help you develop an inquisitive nature

Session 2: Generating Viable Solutions

  • Use strategic questions and statements to spark inquisitive interactions
  • Know how to ask the right questions to reach on-target conclusions
  • Understand how to frame a problem in terms of opportunity
  • Discover ways to broaden your perspective to recognize hidden value
  • Learn how to tap into your whole brain to promote creativity

Session 3: Making Strategic Decisions That Solve Problems

  • Learn how to consider problems, potential solutions and decisions in terms of their impact
  • Discover effective new group decision-making techniques
  • Understand how to organize and communicate a variety of potential solutions
  • Know how to evaluate and prioritize solutions to highlight the best choices
  • Gain the buy-in you need to make informed, supportive decisions

Special group rates available for this training

Questions? Check out our Virtual Seminar FAQs

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Critical Thinking and Problem Solving

Business skills training.

Individual contributor (procedural – expert) and front line leaders

  • Onsite Instructor-led
  • Virtual instructor-led

Critical Thinking and Problem Solving addresses the five types of critical thinking needed in business environments: Strategic, tactical, analytical, innovative, and implicative. It also teaches a five-step process for responding to business problems/opportunities: Identify and analyze problems/opportunities, analyze the environment, explore potential responses, select the optimal response, and implement the optimal response. The course includes exercises and case studies, so participants can practice using the different thinking approaches to achieve maximum results.

Learning objectives

  • Use different thinking approaches at different times to yield better results.
  • Generate innovative responses to business problems and opportunities.
  • Assess your own thinking style preferences.
  • Think in the present to prepare for the future.
  • Determine the root cause of business problems and opportunities.
  • Apply different types of thinking for improved analysis and problem solving.
  • Assess possible responses accurately to select an optimal response.
  • Design and execute appropriate action plans.

Behavioral Competencies

  • Demonstrates self-awareness
  • Nimble learning
  • Self-development
  • Situational adaptability
  • Strategic mindset
  • Values differences
  • Action planning
  • Analytical processes
  • Define product/process change strategy
  • Knowledge management
  • Perform gap analysis
  • Planning and organizing
  • Policy development and implementation
  • Risk management
  • Stakeholder expectation management
  • Onsite instructor-led: 3 days - 22.5 / 2 days - 15
  • Virtual instructor-led: 3 days - 22.5 / 2 days - 15

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Learning Tree

Critical Thinking Training

  • Duration: 3 days
  • Language: English
  • 17 NASBA CPE Credits (live, in-class training only)
  • 17 PMI PDUs
  • Level: Foundation

In this Critical Thinking Training course, you will learn how to leverage critical thinking and creative problem-solving techniques to solve organizational issues in a corporate environment. You will learn about:

  • Left and right-brain thinking
  • Spur creativity
  • Outcome-based thinking

Critical Thinking Training Delivery Methods

Critical thinking training benefits.

In this leadership course, you will:

  • Learn to make better decisions through critical thinking and creative problem-solving.
  • Enhance your personal creativity through proven tools and techniques.
  • Apply critical processes to assess work issues and problems.
  • Transform your creativity into practical business solutions.
  • Continue learning and face new challenges with after-course one-on-one instructor coaching.

Prequisites

Critical Thinking Training Outline

Module 1: critical thinking and creative problem-solving essentials.

In this module, you will learn how to: 

  • Apply creative problem solving in the workplace
  • Differentiate between creativity and innovation
  • Apply the steps of critical thinking and understand the connections between ideas and facts
  • Analyze and evaluate data and establish significance
  • Identify various conclusions, weigh strengths, and limitations of all possible outcomes

Module 2: Leveraging Personal Thinking Styles

In this module, you will learn how to:

  • Identify your own natural brain dominance with the Triune Brain Theory
  • Assess your preferred approach to thinking, along with your strengths and opportunities
  • Leverage your left- or right-brain dominance
  • Enhance your whole-brain thinking
  • Recognize and adapt to others’ preferred thinking styles

Module 3: Unleashing Your Creativity

  • Explore your own creativity
  • Utilize tools and techniques to become more creative
  • Identify elements that stimulate creativity
  • Eliminate barriers to innovation
  • Avoid groupthink, which can lead to poor outcomes
  • Unscramble the iterative mind
  • Move between the left and right brain
  • Value non-dominant preferences
  • Deploy divergent and convergent thinking

Module 4: Solving Problems Using Analysis and Prioritization Tools

  • Apply analysis models for problem solving
  • Set priorities for taking action to solve a problem
  • Evaluate problems around people, process and technology
  • Deconstruct problems using the stair-step technique, which focuses on solving a problem step-by-step
  • Create a satisfaction scale to help you choose the best solution

Module 5: Translating Creativity and Analysis into Practical Application

  • Overcome the "It won't work here" mentality
  • Analyze for outcomes, not solutions
  • Clearly express analysis results

Module 6: Putting It All Together

  • Reinforce your newly developed creative thinking skills
  • Construct a blueprint for your action plan
  • Educate others with creative tools
  • Practice creative and critical thinking skills
  • Live Instructor
  • 3-day instructor-led training course

After-course coaching available

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Critical Thinking Training FAQs

What is critical thinking.

Critical thinking is the ability to analyze a situation and make a professional judgement.

What is creative problem solving?

Generating inventive solutions to every day problems by implementing the innovating ideas in a practical way for your workplace.

What is the difference between critical thinking and creative thinking?

Critical thinking is the ability to interpret data and make a professional judgement whereas creative thinking gives possible solutions for the data you interpreted and analyzed.

Can I learn critical thinking and problem solving online?

Yes! We know your busy work schedule may prevent you from getting to one of our classrooms which is why we offer convenient online training to meet your needs wherever you want, including online training.

Can I earn Professional Development Units for the Critical Thinking and Creative Problem Solving course?

Yes, you can receive PDUs from the Critical Thinking and Creative Problem Solving course.

To find out how many PDUs you can receive, check out the PMI Q&A List ›

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Critical Thinking and Problem Solving for Effective Decision-Making

Professional development and personal effectiveness.

An essential competency in today’s workplace

Mastering critical thinking and problem-solving skills can help you make better decisions or recommendations- an essential competency in today’s knowledge workplaces. Critical thinking helps you to examine and improve thought processes, ask the right questions, challenge assumptions and consider varying viewpoints. Effective problem-solving helps you to properly identify and systematically work through a problem in a comprehensive manner, ensuring clarity when it comes time to make decisions or recommendations.

This course will demonstrate how critical thinking, problem-solving and decision-making work optimally together, and will provide hands-on practice with tools that you can apply to your everyday workday tasks, big or small.

Learning outcomes

By the end of this seminar, you will be able to:

  • Define critical thinking and identify your critical thinking styles
  • Work through the critical thinking process to build, analyze and evaluate varying viewpoints
  • Improve key critical thinking skills, including active listening and questioning
  • Analyze context and information to clearly understand and identify a problem
  • Apply problem solving steps and tools
  • Identify appropriate solutions using specific approaches
  • Select the best technique for making decisions
  • Avoid common decision-making mistakes

Workshop topics

Maximizing the Power of Your Brain

  • Critical thinking and problem-solving the key to effective decision making
  • The Iceberg Principle and the Understanding-Resolution Ration

Critical Thinking

  • Definition of a Critical Thinker
  • Critical thinking behaviours: active listening, probing, Empty Your Bucket
  • Identify and evaluate issues and viewpoints
  • The 3 C’s: context, credibility, and consistency
  • Critical thinking worksheet- practice it!
  • Problem Solving
  • The problem-solving process- various models
  • Obstacles and counterproductive approaches
  • Problem-solving techniques for groups and individuals
  • Applying a problem-solving model to a workplace scenario

Decision Making

  • Individual and collective decision-making traps
  • How to choose: criteria, goals and vision-based decision-making
  • Individual and group decision-making tools and techniques
  • Decision-making – practical application to a workplace scenario

Prerequisites

There are no prerequisites for this course

Who should attend this course?

Anyone who is required to problem solve on the job or make important project, department or organizational decisions or recommendations

Does this course address your competency development needs?

This workshop addresses:

  • Achievement / Results Oriented
  • Adaptability / Flexibility
  • Analytical Thinking
  • Change Management / Leadership
  • Creative Thinking
  • Decision Making / Decisiveness
  • Engagement and Motivation
  • Impact / Influence
  • Innovation and Initiative
  • Self Confidence / Self Esteem
  • Strategic Thinking
  • Teamwork and Cooperation
  • Working with Others

To learn more about core competencies, click here .

$ 595 plus tax

Choose my session

  • Instructor: Barbara Odenwald

The advantages of team sessions

  • Learn and grow together as a team
  • Location and time of your choice
  • Sessions can be customized to fit your objectives
  • Surprisingly cost effective

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Revolution Learning and Development – USA

Critical Thinking and Problem Solving Training Course in the USA

Our Critical Thinking and Problem Solving Training Course will provide you with a range of approaches for solving problems and working with others to develop and implement solutions .

Do you want tools and techniques to analyse, tackle and solve problems effectively?

This Critical Thinking and Problem Solving training course is delivered as a scheduled open online training course or in-house just for your business. We deliver the course as a face to face course and a live virtual online course.

Critical Thinking and Problem Solving Training Course

Critical Thinking and Problem Solving Course in the USA – Details

  • Course Overview
  • Who Should Attend?
  • What You Get
  • Delivery Options

This Critical Thinking and Problem Solving Training Course will provide you with the tools and techniques to analyse, tackle and solve problems effectively and to work with others to solve problems.

Course Objectives

By attending this Critical Thinking and Problem Solving Training Course you will be able to:

  • Apply effective tools to problem analysis and problem solving
  • Understand the principles of problem ownership
  • Analyse problems in new and different ways
  • Use and explain a range of tools and techniques to tackle problems
  • Help others solve problems for themselves

Course Content

Here’s what we cover in our critical thinking and problem solving training course in the USA:

Intro to Problem Solving

  • Why solve problems
  • The problem solving thinking process
  • What problems to solve

Problem Solving Barriers

  • What stops us from solving problems?
  • How to reduce or remove the barriers

Problem Analysis and Prioritisation

  • Assessing problems and understanding their impact
  • Prioritising which problems to solve

The Problem Solving Toolkit

  • Overview of a range of problem solving tools
  • When to use each of the tools
  • Practical application of the tools

When you bring this course in-house, the content above can be tweaked and changed to meet the needs of your team.

Download the Course Brochure

Download a copy of our critical thinking and problem solving training course brochure below.

Who Should Attend our Critical Thinking and Problem Solving Training Course?

This critical thinking and problem-solving training course is for anyone who is looking to improve in the areas of problem-solving, including identifying, investigating and coming up with solutions for problems.

If you want to:

  • Know how to solve problems effectively
  • Be able to analyse the root cause of problems
  • Reduce the amount of times spent solving problems
  • Have a simple to use tools to apply to solving problems
  • Work collaboratively with others to solve problems and find solutions
  • Have a better approach to decision making

Then this critical thinking and problem solving training course is for you.

The course is suitable for people of all levels and in all roles and industries.

Online Training Courses

A 1 day online live virtual training course with one of our highly experienced critical thinking and problem solving trainers. You also get:

  • A highly interactive online experience
  • Access to MyRevolution Learning to retain access to your materials and stay in touch with your trainer
  • A digital copy of the course materials from the course
  • A digital course certificate

In-Person In-House

A 1 day training course with one of our highly experienced trainers at your location. You also get

  • Course materials for each delegate to take away
  • A course certificate
  • Reporting on delegate evaluation

Who delivers your critical thinking and problem solving training courses?

Our critical thinking and problem solving courses are delivered by our friendly and highly experienced trainers. We live and breathe what we talk about in these sessions as we use most of the tools and techniques ourselves on a daily bases and bring this real-world experience into the session and the examples that we use.

What is the difference between problem solving and critical thinking?

Critical thinking is gathering, understanding, and conceptualising data and information to understand why something may have occurred. You can use a range of different tools to do this. Put simply, critical thinking is fact gathering and problem-solving is how to use this information to put right an issue that exists

What level is the course pitched at?

The course aims to provide a solid grounding for anyone who is new to critical thinking and problem solving, so not too simplistic. It will also be a great refresh for those who have done this for a while.

Is there a practical element?

Yes. There are a number of different exercises that we’ve designed and implemented to try out the problem solving and critical thinking tools.

What language is your Critical Thinking and Problem Solving course delivered in?

Do you have any critical thinking and problem solving articles i can read, open online course.

Our Online Critical Thinking and Problem Solving course is an interactive live virtual course. The content remains the same but the delivery and approach has been re-imagined for the virtual environment. Our online training courses are delivered by Zoom.

In-House Delivery

We can also deliver this Critical Thinking and Problem Solving course just for your organisation in the USA, whether you are in New York, Chicago. San Fransisco, Boston, Los Angeles, Washington DC or any where else in the USA.

We can do this in-person at your office or a location of your choice or as a live virtual training course. We can deliver this via Zoom, Teams, Webex or any other platform that you are currently using and comfortable with.

Course Delivery Methods

Here are your options for delivery of this Critical Thinking and Problem Solving training course in the USA. Click an option to see the full details.

  • Bring In-House

Join our live online virtual Critical Thinking and Problem Solving training course from work or home for an interactive online learning experience.

All times shown are UK time.

Bring this Critical Thinking and Problem Solving training course in-house and train your team in the USA together at the same time.

  • Delivered online or in person at your business premises
  • Course content can be tailored to your specific requirements

Complete the form below to get a personalised quote from a member of our team.

Our critical thinking and problem solving training course is delivered as a scheduled live online virtual training course. Join from work or home for an interactive online learning experience.

All times shown are UK time

Bring this critical thinking and problem solving course in-house and train your team in the USA together at the same time.

Our Approach

Yes, you read that right! We’ve removed PowerPoint from our in-person training courses.

Instead we opt for more creative ways to deliver course content and create more discussions in our courses.

No matter how you attend your course, we will always ensure it's interactive and engaging.

Our courses are designed specially for the delivery method to ensure we maximise the tools available.

We don’t spend time on theory. We’ll introduce it but focus more attention on practical tools and ideas that you can actually take away and use.

We’ll provide the theory in your course materials to take away with you.

Our pricing is clear. You’ll see the exact price of our open training courses on our site where these are available.

We’ll quote an all-inclusive price for in-house and bespoke work. You won’t pay a penny more than we quote you.

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critical thinking and problem solving training

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Problem Solving and Critical Thinking Course

Problem Solving and Critical Thinking considers how most successful professionals of the 21st century will be able to assess an environment, analyze a situation, design alternative solutions, and assist organizations in creatively overcoming challenges and reaching strategic goals.

This course focuses on the development of reasoning and problem solving skills by using the scientific method to analyze case studies and controversial topics. Learners consider cultural differences in reasoning, inductive and deductive logic, and how to use positive inquiry and synthesis to solve individual and organizational problems. Emphasis is placed on successful models and proven methods that are transferable within the work environment.

Course level

Undergraduate

Course duration

max. 8 weeks

Estimated time per week

10-15 hours

Course prerequisites

Course credits

Relevant jobs

Problem Solving and Critical Thinking Course Overview

Explain the central elements of problem solving and decision making

Develop a strategic approach to individual growth and development and organizational performance

Identify the human factors that impact the results in problem solving and decision making processes

Apply problem solving and decision making processes and methods to real-world situations

Explain the essential components of problem solving and decision making and the obstacles associated with them

Analyze how cultural differences in beliefs can impact higher-order reasoning processes and social norms

Problem Solving and Critical Thinking Course Skills

How will i learn, learning experience.

Your course starts on the first of the month. The course consists of 6 modules, and is designed to take you eight weeks to complete. Nexford’s learning design team has purposefully created courses to equip you with competencies mapped to the skills employers are looking for. Each course has 5-7 learning outcomes based on the skills employers need. Everything you learn gives you measurable skills you will use to succeed in today’s world of work.

Nexford courses are not live or recorded lectures. Instead, they’re reading, videos, interactive elements, quizzes and relevant case studies. Programs include assessments, peer-to-peer discussions, and a final project to practice what you’ve learned in a real-world context. Program content is available 24/7 during the course, and you have opportunities for collaboration and networking with learners during and after your program. Our global community of learners work at top companies such as Microsoft, Deloitte, and Google .

You'll have 24/7 access to success advisors to support you. Faculty also provide you world-class support. Book appointments with them, get individual feedback, and attend regular optional webinars.Nexford courses are rigorous and they encourage critical thinking - because we care about what you know how to do not what you know you have regular hands-on assessments reflecting the business world.

Course Outline

How will i be graded.

View the catalog to learn about how this course is graded.

What will I get after completing the course?

You'll get real skills you can use at work, straight away. At the end of this course, you'll also get a digital badge that you can put on your LinkedIn profile to showcase your skills.

Once you've taken one course, you can take more. Using stacked credentials, you’re able to take enough courses to make a certificate, and take enough certificates to build a degree.

If you apply for a Nexford certificate or degree, you'll get credit for each course you take.

What support will I receive?

When you have a dedicated team on your side, you'll never be alone studying at Nexford. Hailing from many different countries and with online education expertise, our faculty provides you world-class support. Ask them questions during one-to-one office hours or live chat , email them any time, and get individual feedback on your assessments.

While you’re learning, you’ll also have full access to the Nexford online library, which includes access to millions of full-text articles, industry reports and key sources such as the Wall Street Journal, the Financial Times and The Economist.

critical thinking and problem solving training

LinkedIn Learning: unlimited access with Nexford

Support your Nexford goals with access to LinkedIn Learning during your program, at no additional cost. Explore the learning hub of the globe’s biggest professional networking platform to:

  • Power your career: choose from over 16,000 expert-led courses, from remote working to data science
  • Show off your skills: earn a certificate when you complete a course
  • See what’s trending: LinkedIn Learning adds 25 new courses each week
  • Tailor your learning: choose relevant courses based on your experience, LinkedIn profile and goals
  • Test what you’ve learned: use LinkedIn Learning assessments

critical thinking and problem solving training

Questions? We’re here to help

Frequently asked questions

Problem Solving and Critical Thinking Course Testimonials

When I started at Nexford I found a direction.

Each course is like a door opening.

Jethro Tucay

My weekly reflective journal is my Nexford highlight. Thanks to faculty support, I continually apply principles to my enterprise – and I've been able to scale beyond considerable measure.

Siramene Teeh Ngbor

I don't have to spend a fortune to earn a high-quality MBA.

Rebecca Ebokpo

Rochester Institute of Technology Logo

RITx: Critical Thinking & Problem Solving

The most successful professionals are able to assess the environment, analyze a situation, design a solution, and ultimately win in a competitive scenario.

Critical Thinking & Problem Solving

Choose your session:

Critical thinking & problem solving, about this course.

In today's business environment, organizations have identified critical thinking and problem-solving as skills that are integral to an employee's--and their organization's--success.

The most successful professionals can assess the environment, analyze a situation, design a solution, and ultimately win in a competitive scenario.

This course, part of the Leadership Essentials Professional Certificate program, will demystify, discuss, and provide application techniques for critical thinking and problem-solving in a business context. Learners will draw connections to their work experience by analyzing and critiquing case studies. Best practices for problem-solving will be discussed and illustrated including how to weigh alternative solutions, incorporate feedback from stakeholders, and how and when to start over.

At a glance

  • Institution: RITx
  • Subject: Communication
  • Level: Introductory
  • Prerequisites: None
  • Language: English
  • Video Transcripts: اَلْعَرَبِيَّةُ, Deutsch, English, Español, Français, हिन्दी, Bahasa Indonesia, Português, Kiswahili, తెలుగు, Türkçe, 中文
  • Professional Certificate in Leadership Essentials
  • Associated skills: Critical Thinking, Problem Solving, Leadership

What you'll learn

  • How to perform strategic analysis and assessment
  • How to perceive and assess a critical need and design a tailored solution
  • How to identify key stakeholders and ensure their needs are met
  • How to employ adaptive problem-solving
  • How to work through obstacles collaboratively
  • How to analyze failure to improve future performance

This course is part of Leadership Essentials Professional Certificate Program

Ways to take this course, interested in this course for your business or team.

Business Training Works

Onsite Training Courses

  • Business Etiquette
  • Business Writing
  • Change Management
  • Communication Skills
  • Creativity, Critical Thinking, Decision Making, and Problem Solving
  • Cross-Cultural Communication
  • Customer Service
  • Diversity and Inclusion
  • Facilitation Skills
  • Human Resources
  • Leadership and Management
  • Negotiation and Conflict Management
  • Presentation Skills
  • Productivity
  • Storytelling
  • Team Building
  • Train-the-Trainer

Virtual Classroom Training Courses

  • Cross-Cultural Communication Skills
  • Management and Leadership
  • Negotiation

Online Training Courses

  • Business Etiquette and Professionalism

Creative and Critical Thinking

  • Negotiation and Conflict Resolution
  • Nonprofit Management
  • Project Management
  • Time Management and Productivity

Leadership Development

Corporate college solutions, interactive keynotes, meeting and retreat facilitation, one-on-one coaching.

  • Custom Solutions

Ask an Expert

  • Training and Development
  • Workplace Communication

Media Inquiries

  • Business Etiquette, Civility, and Professionalism
  • Communication
  • Sales and Negotiation

Assessments

  • Job Needs Assessment
  • Management Styles Assessment
  • Stefanie Coleman
  • Myla DeLoatch
  • Shawn Doyle
  • Thomas Farley
  • Elizabeth George
  • Shanna Kabatznick
  • Charlie Long
  • Mariana Marko
  • Laurie McIntosh
  • Darren Murphy
  • Avish Parashar
  • Pamela Sumner
  • Phillip Tanzilo
  • Eduardo Villavicencio
  • Sandy Wilson
  • Kate Zabriskie

Our Clients

  • Pricing and FAQs

Critical Thinking, Creativity, and Strategic Planning Courses and Workshops

  • Fees and FAQs
  • Join Our Mailing List

critical thinking and problem solving training

About Onsite Training What is onsite training?

critical thinking and problem solving training

The Full List See all onsite courses.

critical thinking and problem solving training

Locations Find out where we can deliver training.

Thinking, planning, and problem solving training courses and workshops, instructor-led programs . delivered onsite, the benefits of learning creative and critical thinking skills.

People and organizations thrive on innovative ideas, fresh perspectives, and new answers to old problems. 

Critical thinking courses can help ensure teams are defining problems correctly and avoiding faulty thinking. Innovation and creativity workshops can teach people to see problems differently and craft viable solutions to workplace challenges.

If your organization could benefit from learning some new tools, one of our instructor-led training offerings may be the answer.

About Our Creativity, Critical Thinking, and Problem-Solving Programs

Our courses explore a range of planning, problem-solving, and decision-making skills. These workshops are designed to help teams develop their ability to see information through a range of lenses and methodically approach data.

The programs outline various creativity and ideation techniques, provide an overview of the process of critical thinking and its value, offer practice with problem-solving methodologies, explore innovation and decision making, and provide a forum and process for crafting a strategic plan.

Our Workshop Facilitators

The members of our team who facilitate this suite of workshops are practiced at leading groups through the tools each program offers. These workshop leaders are flexible and able to adjust the agenda as needed depending on the level of mastery the group achieves using each tool.

Our Interactive Approach to Training

We firmly believe in learning by doing, and we know the best way to master new techniques and tools is to practice them. For that reason, our workshops are activities based and hands on. During our sessions, participants can expect to solve a range of workplace problems as they practice new methods of generating ideas, defining problems, evaluating options, and making decisions.

Course Overviews

To explore our existing onsite training options, review the short descriptions found on this page. For more detailed information, click on the course titles to read the full workshop outlines.

We can conduct our workshops as described in the course overviews, tailor them to address specific issues, or fully customize content to meet your business needs.

Please  get in touch , and we can schedule some time to learn more about your organization, what’s important to you, and your goals and objectives for training. We look forward to hearing from you.

Note:  When evaluating the available programs, you’ll notice we offer some courses in multiple lengths. The primary difference between the shorter and longer options is the depth to which we explore the concepts and the number of exercises and activities we choose for your program.

Critical and Creative Thinking Course

Ah Ha! Learning to Think Critically and Creatively: Techniques for Sparking Ideas, Solving Problems, and Rethinking the Status Quo

Format: Full-Day Training Course , Multi-Day Training Course

Creativity Training

Get Juiced!: Creative Thinking from the Inside Out

Critical Thinking Course

Critical Thinking

Critical considerations: three hours to better thinking.

Format: Half-Day Training Course

Design Thinking Course

Design Thinking

Design thinking 101: an introduction to user-centric problem solving.

Format: Full-Day Training Course

Collaboration Skills Training

Collaboration Skills

Collaborative thinking skills: driving teams toward better results.

Innovation Training Course

Innovative Thinking: Team Creativity and Problem Solving

Decision Making Course

Decision-Making

This, that, what is it: defining problems and making decisions.

Strategic Planning Course

Strategic Planning

The better business workshop: strategic planning for organizational success.

Critical Thinking Training for Customer Service

Critical Thinking and Problem Solving in Customer Service

Smarter service: leveraging critical thinking, creativity, and problem solving for a better customer experience.

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“A pleasure doing business with Business Training Works on our seminar.”

“Greg Jones was a DYNAMITE presenter! He was fun, knowledgeable, and engaging and had our large group of 50+ people laughing and participating right up until the 5:00 PM end time. I am always impressed when a facilitator can keep a group engaged and involved WITHOUT using PPT and Greg did just that with his handouts, flip charting, storytelling and mixing up activities at table groups, teams, and with partners. We would love to have him back!”

“I wanted to reach out to you regarding Phillip and what wonderful experience it was for our teams to have him as our facilitator for the team building and cross-cultural communication course last Friday. He’s a very talented and engaging trainer, and he was able to get even our toughest employees to participate. Everyone really liked Phillip and enjoyed the course.”

“I heard a lot of positive feedback and several people approached me about your contact info for following up. I know we had a short amount of time for the training but I know I found it valuable and I think the rest of the group did too.”

“Stefanie was upbeat, engaging, and relatable. She even kept the momentum going through an unexpected room change towards the end of our session. My colleagues cannot stop commenting how amazing the training was, and we are energized to put our new skills to work. Rave reviews all around!”

“Board presentation went well. ”Excellent” according to our chairman. Thanks for your training.”

“The course was high-quality, first-class, first-rate, superior, fine, excellent and hence forth.  Charles’ way of teaching was pleasant, exceptional, superb, and commendable. My department will speak well about this course for a while. Thank you so much for the quality of training and attention to detail. We are excited to use the tools created by zombies. However, in all seriousness the course was facio delicias and nuntiisque (fun and informative in Latin). I look forward to using your company in the future.”

“The training was amazing! Everyone was enthusiastic and we learned so much. They’re already asking when you’re coming back. You are a true gem!!”

“The team was quite impressed with your materials and more importantly delivery style. I feel like we all took something positive away from the course which is all I can ever ask for.”

“I would like to say that yesterday was simply amazing. Our team is very happy with the training and the content that was presented. Thomas was exactly who we needed to address our etiquette training needs. Our team was receptive and the activities were fun and engaging. I would definitely recommend Thomas to anyone looking to enhance their team with etiquette training.”

“We had an amazing day today! Everyone I spoke to during the day today said they were really enjoying the session (as did I). Charlie did a fantastic job. Thank you both for a great experience!”

“Everyone really enjoyed it and came away with tools to help them be a stronger leader! Thank you, Greg!”

“I’m usually quiet in group discussions, but I enjoyed this course so much, I participated quite a bit.”

“Pamela did a great job of engaging our participants in the training. They all had very positive feedback about the day and Pamela specifically. She was approachable and easy to relate to and was able to illustrate the points in a way that the team understood.”

“Phillip was a great presenter. He kept the class moving forward and kept us all engaged and participating. We all got a lot out of the training and hope to have him back again for follow up.”

“In each of the sessions that ZMC has hired Business Training Works, I have learned something new — even with the same topic. This is the 10th session we have scheduled, and we always ask for Shawn.”

“We also appreciate how well prepared you (Phillip) are, and that the subject matter is addressed in substantive way that has real impact. Your style has that special something that really engages people.”

“Laurie McIntosh brings her personal experience into the training which was invaluable.”

“Pamela Sumner is professional, warm, and highly educated. Her style translates to small groups as well as large formal settings. She is definitely an asset to BTW.”

“Thank you Kate, Chris, and Kathy! It was a pleasure working with you, and thank you for providing some valuable insights for our SES!”

“Business Training Works made this project extremely easy for me. Not only did they customize content for us, but they delivered it well and provided a great train-the-trainer session. It was truly an effortless experience for us!”

“Pamela is awesome. She has that perfect blend of knowledge, credibility, and personal skills to deliver very effective training across a wide variance of personalities.”

“Our customer service manager of 21 years stated that this training was the best and the most relevant class she attended in her career.”

“I just wanted to send out an email to express our appreciation for the service that Greg provided. He was a very motivated and inspirational speaker. We really, and I seriously mean this, enjoyed him. We are going to adapt some of our training procedures to fit his suggestions.”

“WOW – where do I begin!? Working with you both has been an outstanding experience throughout the entire process. Your flexibility from first contact was very valuable – we appreciate your willingness to participate in multiple teleconferences to align with KMG.

Your ability to link KMG’s message and philosophies to the lessons is what set you apart from your competitors.

Kate’s energy and willingness to meet as many of the attendees as possible and her ability to quickly build a rapport with folks established credibility and a safe environment. Everyone valued the ‘informalness’ of the key note.

The Tuesday workshop was phenomenal! I saw people taking notes that I never would have imagined would be engaged.

Fantastic result overall – thank you so very much!”

“Kate was a refreshing start to 2020! Very energetic and captivating the entire session. Moments of reflection, laughter, and engagement made this a great FLAG kickoff to the year!”

“Laurie, as always, was AMAZING!”

“Pamela and Business Training Works put together a wonderful training program for ACERTUS. Pamela was able to create a curriculum that completely met our needs on such a short timeline. I am looking forward to working with them again!”

“Phillip was engaging and professional. I had many people who were in the session tell me that they enjoyed it.”

“As I sit here listening to Laurie, I am thinking that we couldn’t have asked for a better facilitator!!! Wanted to say a quick thank you for your exceptional “customer service” in dealing with us.”

“We did enjoy the class and yes, I am excited to work with you to bring in more. Charles is a great teacher, I would like to have him teach them.”

“Thomas Farley’s facilitation of the storytelling module was very engaging and effective. He started the session telling his own story. He asked participants to share their stories, and he respectfully critiqued them using this technique as a teaching tool.”

“Myla was very professional and brought subject matter expertise to the training. My team really respected her and had nothing but positive things to say about her.”

“It was a pleasure to work with Charlie last week. He was fantastic, and I have received great responses from the participants about the training!”

“I LOVED Kate. She was an incredible speaker and her ability to educate is a show stopper. Learning about my own communication style was invaluable and I truly believe that I am going to use this information for the rest of my professional career.”

“Stefanie is knowledgeable, credible, fun and engaging as a facilitator.”

“We cannot thank Stefanie enough for the fabulous presentation she delivered to our reception staff and directors of housing. We had plenty of great feedback from fellow colleagues regarding the presentation, and we’ve already had individuals implementing information they learned from the presentation. We sincerely appreciated all of Stefanie’s hard work delivering a quality presentation to a diverse group of individuals.”

“Greg was awesome! Very informative and interactive. He got rave reviews from the participants.”

“Pamela was amazing and extremely personable. She made the groups feel very comfortable during the training.”

“Pamela was a gem! We really enjoyed it. The one main piece of feedback I got was they wanted more time.”

“It was a positive experience to have this training, very useful to understanding myself as a provider and patients. Laurie was engaging as a speaker. I learned to approach patient care differently seeing patients as different and not “difficult.” I took away key points and different strategies to use in my interactions with patients, just a matter of finding the time to make adjustments and implement these changes.”

“Both sessions went great. They were informative and very interactive and Myla was able to engage the participants throughout the entire presentation. She is a wonderful instructor!”

“Thank you again for working with us last week. As always, the team loved the session, and I’ve been hearing great feedback. The change in the leadership team’s behavior, even since just last week, is noticeable. The executive team and I have literally had people coming up to us all week talking about how excited they are for the future, how they believe in where we are headed, and thanking us for what’s being done. As a business leader, this time period is truly a career highlight for me. I can’t thank you enough.”

“Phillip, you are the best! Loved every minute and the fun interactive aspect of our workshop exceeded my expectation. Looking forward to the LA workshop next month.”

“Pamela was very engaging. The training was well presented and held the group’s attention. The feedback I got from my staff was that it was useful not only in work but in their personal lives as well.”

“I wasn’t sure what to expect and found it to be awesome. I am in business development and while I consider myself to be somewhat refined/savvy, I walked away with so many things to up my game while with clients and the number one lesson and tie back point is that it is 100% about making the client feel comfortable and special. What we do, how we act, how we present ourselves all feeds into that and our ultimate success as sales professionals.”

“Kate rhymes with great, and that’s what she was.  This was a great class and Kate was the best. We recommend her every time. I took this class years ago with her and she makes the information stick.”

“Great performance by Shawn! Shawn Doyle is a great presenter, and teaches you just by presenting himself.”

“Yesterday’s workshop was both thoroughly enjoyable and tremendously beneficial. From all accounts, it was a productive, engaging, and substantive experience from which participants were able to glean significant professional insights and lessons for best practices in their field.”

“Shawn was an excellent facilitator. After our class he took the time to look over the questions we use during our interview and provided positive feedback. I highly recommend Shawn and this course, ‘How to Interview and Hire Well’.”

“Thank you for yet another great presentation. Myla was wonderful and our team really appreciated the opportunity to work with her.”

“I have been in several training sessions, and I have to say this has been the best one. We were all engaged in the topics. Regina’s materials were relevant to our jobs. She started on time, and the time flew by.”

“The workshop was appreciated very much, and you (Stefanie) were indeed a big hit. Thank you for all your support and value you brought this team. I look forward to another opportunity to work with you, you were an absolute delight.”

“The course has been tremendously helpful to my staff, and I am very grateful for Regina’s knowledge and generosity. She really shared her talents and experience freely, and provided what was needed to reset our team dynamics.”

“Eduardo was an excellent facilitator. I took so much with me to apply to my job responsibilities that will enhance my thinking as I resolve difficult callers and issues. Eduardo was very interactive with the group and had excellent ideas to promote thinking and participation. He is the greatest facilitator I have ever worked with!”

The Business Training Works Difference

When you team with us, you’ll get:

  • A partner who will ask questions about your goals and objectives.
  • An opportunity to have a tailoring call and to speak with the program facilitator prior to a workshop.
  • Interactive facilitation conducted by someone who has a deep understanding of adult learning and the topic at hand.
  • A post-training web-based skills check-in meeting if desired.
  • People behind the scenes who will work to make our relationship a success.

You won’t get:

  • A workshop leader who sells products during class time.
  • A talking head with a PowerPoint presentation and not much else.
  • Lecture-based training that’s too academic, not practical, and doesn’t connect to life in the workplace.
  • The sense that you are a number, a transaction, or a cog in a machine.

Onsite Training Course Reminders

Our instructor-led training courses are available to private groups.  These workshops are not offered in a public seminar format.  Please  contact us  to speak with a facilitator about your needs and bringing training to your organization.

Onsite Training Locations

We also travel to Africa, Australia and New Zealand, Asia, Canada, Central America, Continental Europe, the Middle East, and the United Kingdom.

Please contact us about your location.

  • For information about pricing, please see our fee schedule .
  • For instructor-led webinars, take a look at our  virtual classroom programs .
  • For information about self-paced courses available to anyone, visit our online courses catalog .
  • For free resources, check out our resources pages .

ONSITE CREATIVITY, CRITICAL THINKING, INNOVATION, AND DECISION-MAKING TRAINING CATALOG COURSES . CLASSES . WORKSHOPS . SEMINARS . PROGRAMS

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A Short Guide to Building Your Team’s Critical Thinking Skills

  • Matt Plummer

critical thinking and problem solving training

Critical thinking isn’t an innate skill. It can be learned.

Most employers lack an effective way to objectively assess critical thinking skills and most managers don’t know how to provide specific instruction to team members in need of becoming better thinkers. Instead, most managers employ a sink-or-swim approach, ultimately creating work-arounds to keep those who can’t figure out how to “swim” from making important decisions. But it doesn’t have to be this way. To demystify what critical thinking is and how it is developed, the author’s team turned to three research-backed models: The Halpern Critical Thinking Assessment, Pearson’s RED Critical Thinking Model, and Bloom’s Taxonomy. Using these models, they developed the Critical Thinking Roadmap, a framework that breaks critical thinking down into four measurable phases: the ability to execute, synthesize, recommend, and generate.

With critical thinking ranking among the most in-demand skills for job candidates , you would think that educational institutions would prepare candidates well to be exceptional thinkers, and employers would be adept at developing such skills in existing employees. Unfortunately, both are largely untrue.

critical thinking and problem solving training

  • Matt Plummer (@mtplummer) is the founder of Zarvana, which offers online programs and coaching services to help working professionals become more productive by developing time-saving habits. Before starting Zarvana, Matt spent six years at Bain & Company spin-out, The Bridgespan Group, a strategy and management consulting firm for nonprofits, foundations, and philanthropists.  

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Creativity, Critical Thinking and Problem Solving Course

BMC Training provides Creativity, Critical Thinking and Problem Solving in Management and Leadership. There are 77 training sessions in different cities.

Creativity, Critical Thinking and Problem Solving Course Schedule

Course description.

Introduction

Highly successful organisations are renowned for developing internal climates where innovation and creative solutions thrive. This highly creative, yet practical explores what is involved in establishing such a business environment, and will demonstrate to delegates how to develop innovative and creative solutions to real world business problems when they return to their workplace.

The core learning experience centres around a series of practical case study exercises, which will be drawn on to illustrate the key principles involved in critical thinking and innovative problem solving. It will also enable the delegates to test their knowledge and expertise.

  • Assess their own thinking and communicating style preferences through a variety of profiling and benchmarking tools
  • Understand how to add value through critical thinking and innovative problem solving
  • Appreciate the vital importance that communication and active listening have in building a sustainable environment, where great decisions are consistently taken
  • Understand, at a detailed level, how to use a wide variety of problem solving tools effectively
  • Develop their ability to think “outside the box&rdquo
  • Have obtained the necessary skills to make better business decisions
  • Recognise the difference between solving problems and finding solutions
  • Takeaway a toolkit of creative techniques to enable them to cope with the challenges which lie ahead

Developing critical thinking

  • Learning how to learn – a critical evaluation of our preferred style of learning
  • Defining the creative environment
  • Establishing the right climate
  • Creative approaches explored
  • Practical examples and exercises
  • Overview of principal Tools & Techniques

Decision making strategies

  • Influencing for success – a critical evaluation of our preferred style of influencing
  • Developing a Stakeholder Analysis – Power versus Influence
  • Opportunities and Challenges as opposed to problems
  • Developing a “meetings strategy” to solve problems and make decisions
  • The steps for effective problem solving and decision making – using several different models

Learning to think creatively

  • Thinking outside the box – left/right brain thinking
  • Reasons for poor decisions
  • Managing the risk
  • Decision making applied
  • Review of major learning points
  • Discussion on any remaining barriers and solutions
  • Using problem solving strategies to plan for creative and innovative solutions

Discover more effective ways in which to communicate

  • Planning the successful Team – a critical evaluation of our preferred style of team working
  • The different communication styles and when to use each one
  • Appreciating the diversity of others communications preferences
  • Perception and communicating with others
  • Changing your response to stereotypical perceptions
  • Developing a strategy for change – implementing critical thinking and problem solving in the real world

Developing the plan into action

  • Defining organisational conflict in terms of how this impacts our problem solving culture
  • Applying techniques to resolve conflicts
  • Developing SMART objectives
  • Developing a comprehensive Personal Business Plan for implementation over 3, 6 9 and 12 months from today
  • Giving and receiving constructive critical peer feedback

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Critical Thinking and Problem Solving Training

Virtual online, introduction /* elementor - v3.19.0 - 07-02-2024 */ .elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block} critical thinking is the ability to think clearly and rationally, using the information to solve problems in our teams and organizations.  it is an essential business skill that allows us to think outside the box, identify consequences and contradictions, construct and evaluate arguments, identify relevant ideas and solve problems systematically. the course on critical thinking and problem solving for public service leaders enables delegates to apply critical thinking and problem-solving in the global knowledge economy so that they can deal with change quickly and effectively.  they will return to their organizations able to analyze information from a variety of sources to solve problems. course objectives by the end of the course, you‘ll be able to: learn when to use critical thinking in work situations.  clear thinking and rational problem-solving.  analyzing information from a variety of sources in solving problems.  develop, evaluate and select new ideas.  critical self-reflection and self-evaluation to justify decisions. apply problem-solving steps and tools identify appropriate solutions using specific approaches select the best technique for making decisions improve key critical thinking skills, including active listening and questioning course audience this course is made for : heads of customer service, marketing, and sales teams.  people with leadership potential who are preparing for their next role. members of the senior management team.  program managers and project managers.  heads of functional units in human resources, information technology, finance, and strategy. commercial excellence officer marketing managers hr team head of the sales department course outline day one introduction  definitions critical thinking – rational, skeptical, unbiased analysis, evaluation of factual evidence.  the skills we need for critical thinking  key features of critical thinkers.  improve critical thinking skills.  develop the ability to think logically and rationally.  how to engage in reflective and independent thinking.  assess our critical thinking capabilities.  complimentary thinking skills including creativity using a cognitive reflection test. day two maximizing the power of your brain take a systematic approach to problem-solving.  define and articulate the challenge.  key problem-solving models.  identify possible solutions using the build model.  implement solutions using analysis and prioritization tools.  overcoming problem-solving hurdles.  gain support for your preferred solution.  problem-solving techniques for individuals.  team problem-solving techniques. day three critical thinking understand your personal preferences.  evaluate your preferred approach to thinking.  promote whole-brain thinking – left and right brain.  recognize and adapt the preferred thinking styles of colleagues and team members  explore your creativity.  find out what triggers your creativity.  removing personal barriers to innovation. day four  problem solving critical thinking and problem solving skills  record the creative process using mind maps, concept diagrams, and flow charts.  build knowledge using blocks of data and information.  tools and techniques to become more creative.  critical reading skills and practices.  speaking and listening critically.  inference and argument logically.  use words to influence and persuade. day five decision making encourage critical thinking among team members.  develop a personal action plan based on your strengths and areas for development identified during this program. apply critical thinking to your team.  encourage group creative thinking.  brainstorm options for use in teams.  how to challenge assumptions in constructive ways.  ensure that teams avoid groupthink. explore more management and leadership training courses keyword training subject training subject... hr management and strategy training management and leadership interpersonal skills and self development audit and quality project and contract management health and safety environment procurement and supply chain operation courses finance, accounting and banking sales, marketing and customer service information technology artificial inteligence digital transformation and innovation civil engineering mechanical engineer electrical engineering oil, gas, and chemical maintenance and reliability management instrumentation and control certified and accredited programs دورات باللغة العربية training location training location... casablanca dubai singapore abu dhabi amman jeddah riyadh dammam zurich cyprus accra london addis ababa maldives al ain manama amsterdam maskat athens geneve barcelona doha cairo kuwait search /* elementor - v3.19.0 - 07-02-2024 */ .elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=".svg"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block} main links.

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Over 96% of participants from the September 2023 cohort rate their course good or excellent

Creativity, Problem Solving and Design Thinking

Boost your creative skills and creative confidence with a structured approach to idea generation, exploration and development.

Certified by the CPD Certification Service

This course equals 48 hours of CPD time

8 hours per week

Tutor guided

Certificate of Achievement

Evidence your learning with a Certificate of Achievement from the University of Cambridge on successful completion.

22 April 2024

03 June 2024

15 April 2024

Book a place

Discover more about this course from the expert(s) behind it

Course overview

Creative problem solving is increasingly recognised as the most sought-after skill in business. This is true across a wide range of industries, and across both private and public sectors. Entrepreneurs, employees, managers, and leaders are all required to find valuable opportunities, generate and develop new ideas and then trial and implement innovative solutions. These processes can be modelled on design activities, where key stakeholders are identified and designed for through processes of research, ideation and prototyping. This is all equally applicable to the development of strategies, products, processes and a variety of socio-technical systems.

This course will help you to learn about the role of creativity in problem solving, and the application of design thinking to different business tasks. You will discover the characteristics of difficult problems, the thinking skills that are used to address them and the various biases that need to be overcome. Through the course content and activities, you will recognise and develop your creative skills, gaining confidence in them and in your capacity to develop them further. This applies not just to individual work, but also to group work, where diverse perspectives and skills can be leveraged.

The course offers an excellent opportunity for professional development, whether you are looking to advance in your current role or change roles or sectors. Through the course, you will apply a structured process to identifying problems and generating wide-ranging solution ideas before selecting and developing one (or more) for communication and implementation. You will have the opportunity to practice these skills in various course-specific scenarios, and also to a project that is relevant to your own professional context. The course is highly interactive, and you will be encouraged, through individual and collaborative work, to apply and manage a selection of evidence-based creative approaches.

This course is certified by the United Kingdom CPD Certification Service, and may be applicable to individuals who are members of, or are associated with, UK-based professional bodies. The course has an estimated 48 hours of learning.

Note: should you wish to claim CPD activity, the onus is upon you. Cambridge Advance Online accept no responsibility, and cannot be held responsible, for the claiming or validation of hours or points.

What will I learn?

By the end of the course, you will have a broad understanding of the application of creative approaches, processes and tools, including how to:

  • articulate the components of creative work, and the skills (and biases) that are involved
  • apply creative processes and tools yourself
  • manage the application of creative processes and tools by others
  • develop confidence in your creative skills, and in your ability to improve those skills
  • represent your own creative skills and experiences, and promote and elicit those of others.

Who is this course for?

  • Those interested in improving how they think and act creatively, moving past learned behaviour to reach new and effective solutions.
  • Professionals working in business development, transformation, or strategy who are seeking a structured and innovative approach to solving problems.
  • Individuals facing novel problems in the workplace, who need to challenge conventions to develop original solutions and pitch these to stakeholders.

Course delivery

Our certificated courses reflect the Cambridge experience and values, with low student to tutor ratios and academically rigorous standards. Our learning model is designed to help you advance your skills and specialise in emerging areas that address global challenges. We will help you build your network through an engaging and impactful learning journey that encourages collaboration. Courses are delivered in weekly modules, allowing you to plan your time effectively. The assessment criteria will be presented to you at the start of the course, so you can approach your studies with confidence and motivation, knowing what is expected of you and how to meet those expectations. 

Throughout your online learning experience, you will have access to your course tutor, who will help facilitate your learning and provide you with support and guidance during your studies. You can interact with your tutor through a range of media, such as live sessions, discussion forums, email or canvas messaging. 

Each course includes a balance of:

  • interactive learning and real-world application so you can directly apply what you’re learning to your own context
  • diverse teaching methods to enhance learning outcomes which will be delivered via learning activities such as University of Cambridge academic led videos, quizzes and group work
  • optional live sessions (1 hour) with University of Cambridge academics and tutors to deepen your understanding of the week's material. These sessions may include an informal Q&A, a short lecture or a breakout activity that builds on the content introduced that week. All sessions are recorded and made available to stream so you can catch up whenever suits you
  • guided critical thinking via our reflective workbook so you can collect, structure and summarise information and your thoughts as you progress through the course. 

What will I get on completion?

University of cambridge course lead.

Professor Nathan Crilly

Professor Nathan Crilly

Course dates.

22 Apr - 03 Jun

Places available

Enrol by 15 Apr

Requirements

Level of knowledge.

  • a level of spoken and written English sufficient to allow you to participate and succeed in the course (we recommend that you have an English Language level equivalent to an IELTS score of 7, as outlined in section 5 of our  Terms of Purchase (Opens in a new window) )

Materials & equipment

  • sufficient internet speed and stability for video streaming (2 Mbps up/down)
  • please see our recommendations on web browsers (Opens in a new window)

What our learners are saying

Professor Crilly is truly world-class. His videos were informative and concise, and he was present, warm and engaging for all the live sessions. He made himself exceptionally available for questions and support and I couldn't be more grateful for his instruction.

The delivery of this course has been spectacular in content, presentation and delivery…I have no hesitation recommending it to anyone interested in the subject.

As well as an overall understanding of creative, problem-solving and design thinking processes, the course has provided very well-constructed opportunities to consolidate knowledge and understanding about those processes in practice, alongside other course members.

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Critical thinking definition

critical thinking and problem solving training

Critical thinking, as described by Oxford Languages, is the objective analysis and evaluation of an issue in order to form a judgement.

Active and skillful approach, evaluation, assessment, synthesis, and/or evaluation of information obtained from, or made by, observation, knowledge, reflection, acumen or conversation, as a guide to belief and action, requires the critical thinking process, which is why it's often used in education and academics.

Some even may view it as a backbone of modern thought.

However, it's a skill, and skills must be trained and encouraged to be used at its full potential.

People turn up to various approaches in improving their critical thinking, like:

  • Developing technical and problem-solving skills
  • Engaging in more active listening
  • Actively questioning their assumptions and beliefs
  • Seeking out more diversity of thought
  • Opening up their curiosity in an intellectual way etc.

Is critical thinking useful in writing?

Critical thinking can help in planning your paper and making it more concise, but it's not obvious at first. We carefully pinpointed some the questions you should ask yourself when boosting critical thinking in writing:

  • What information should be included?
  • Which information resources should the author look to?
  • What degree of technical knowledge should the report assume its audience has?
  • What is the most effective way to show information?
  • How should the report be organized?
  • How should it be designed?
  • What tone and level of language difficulty should the document have?

Usage of critical thinking comes down not only to the outline of your paper, it also begs the question: How can we use critical thinking solving problems in our writing's topic?

Let's say, you have a Powerpoint on how critical thinking can reduce poverty in the United States. You'll primarily have to define critical thinking for the viewers, as well as use a lot of critical thinking questions and synonyms to get them to be familiar with your methods and start the thinking process behind it.

Are there any services that can help me use more critical thinking?

We understand that it's difficult to learn how to use critical thinking more effectively in just one article, but our service is here to help.

We are a team specializing in writing essays and other assignments for college students and all other types of customers who need a helping hand in its making. We cover a great range of topics, offer perfect quality work, always deliver on time and aim to leave our customers completely satisfied with what they ordered.

The ordering process is fully online, and it goes as follows:

  • Select the topic and the deadline of your essay.
  • Provide us with any details, requirements, statements that should be emphasized or particular parts of the essay writing process you struggle with.
  • Leave the email address, where your completed order will be sent to.
  • Select your prefered payment type, sit back and relax!

With lots of experience on the market, professionally degreed essay writers , online 24/7 customer support and incredibly low prices, you won't find a service offering a better deal than ours.

India Today

Explained: Importance of critical thinking, problem-solving skills in curriculum

F uture careers are no longer about domain expertise or technical skills. Rather, critical thinking and problem-solving skills in employees are on the wish list of every big organization today. Even curriculums and pedagogies across the globe and within India are now requiring skilled workers who are able to think critically and are analytical.

The reason for this shift in perspective is very simple.

These skills provide a staunch foundation for comprehensive learning that extends beyond books or the four walls of the classroom. In a nutshell, critical thinking and problem-solving skills are a part of '21st Century Skills' that can help unlock valuable learning for life.

Over the years, the education system has been moving away from the system of rote and other conventional teaching and learning parameters.

They are aligning their curriculums to the changing scenario which is becoming more tech-driven and demands a fusion of critical skills, life skills, values, and domain expertise. There's no set formula for success.

Rather, there's a defined need for humans to be more creative, innovative, adaptive, agile, risk-taking, and have a problem-solving mindset.

In today's scenario, critical thinking and problem-solving skills have become more important because they open the human mind to multiple possibilities, solutions, and a mindset that is interdisciplinary in nature.

Therefore, many schools and educational institutions are deploying AI and immersive learning experiences via gaming, and AR-VR technologies to give a more realistic and hands-on learning experience to their students that hone these abilities and help them overcome any doubt or fear.

ADVANTAGES OF CRITICAL THINKING AND PROBLEM-SOLVING IN CURRICULUM

Ability to relate to the real world:  Instead of theoretical knowledge, critical thinking, and problem-solving skills encourage students to look at their immediate and extended environment through a spirit of questioning, curiosity, and learning. When the curriculum presents students with real-world problems, the learning is immense.

Confidence, agility & collaboration : Critical thinking and problem-solving skills boost self-belief and confidence as students examine, re-examine, and sometimes fail or succeed while attempting to do something.

They are able to understand where they may have gone wrong, attempt new approaches, ask their peers for feedback and even seek their opinion, work together as a team, and learn to face any challenge by responding to it.

Willingness to try new things: When problem-solving skills and critical thinking are encouraged by teachers, they set a robust foundation for young learners to experiment, think out of the box, and be more innovative and creative besides looking for new ways to upskill.

It's important to understand that merely introducing these skills into the curriculum is not enough. Schools and educational institutions must have upskilling workshops and conduct special training for teachers so as to ensure that they are skilled and familiarized with new teaching and learning techniques and new-age concepts that can be used in the classrooms via assignments and projects.

Critical thinking and problem-solving skills are two of the most sought-after skills. Hence, schools should emphasise the upskilling of students as a part of the academic curriculum.

The article is authored by Dr Tassos Anastasiades, Principal- IB, Genesis Global School, Noida. 

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Explained: Importance of critical thinking, problem-solving skills in curriculum

Revolution Learning and Development Ltd

Critical Thinking and Problem Solving Training Course

Our Critical Thinking and Problem Solving Training Course will provide you with a range of approaches for solving problems and working with others to develop and implement solutions .

Do you want tools and techniques to analyse, tackle and solve problems effectively?

This Critical Thinking and Problem Solving training course is delivered as a scheduled open online training course or in-house just for your business. We deliver the course as a face to face course and a live virtual online course.

Critical Thinking and Problem Solving

Critical Thinking and Problem Solving Course – Details

  • Course Overview
  • Who Should Attend?
  • What You Get
  • Delivery Options

This Critical Thinking and Problem Solving Training Course will provide you with the tools and techniques to analyse, tackle and solve problems effectively and to work with others to solve problems.

Course Objectives

By attending this Critical Thinking and Problem Solving Training Course you will be able to:

  • Apply effective tools to problem analysis and problem solving
  • Understand the principles of problem ownership
  • Analyse problems in new and different ways
  • Use and explain a range of tools and techniques to tackle problems
  • Help others solve problems for themselves

Course Content

Here’s what we cover in our critical thinking and problem solving training course:

Intro to Problem Solving

  • Why solve problems
  • The problem solving thinking process
  • What problems to solve

Problem Solving Barriers

  • What stops us from solving problems?
  • How to reduce or remove the barriers

Problem Analysis and Prioritisation

  • Assessing problems and understanding their impact
  • Prioritising which problems to solve

The Problem Solving Toolkit

  • Overview of a range of problem solving tools
  • When to use each of the tools
  • Practical application of the tools

When you bring this course in-house, the content above can be tweaked and changed to meet the needs of your team.

Download the Course Brochure

Download a copy of our critical thinking and problem solving training course brochure below.

Who Should Attend our Critical Thinking and Problem Solving Training Course?

This critical thinking and problem-solving training course is for anyone who is looking to improve in the areas of problem-solving, including identifying, investigating and coming up with solutions for problems.

If you want to:

  • Know how to solve problems effectively
  • Be able to analyse the root cause of problems
  • Reduce the amount of times spent solving problems
  • Have a simple to use tools to apply to solving problems
  • Work collaboratively with others to solve problems and find solutions
  • Have a better approach to decision making

Then this critical thinking and problem solving training course is for you.

The course is suitable for people of all levels and in all roles and industries.

Online Training Courses

A 1 day online live virtual training course with one of our highly experienced critical thinking and problem solving trainers. You also get:

  • A highly interactive online experience
  • Access to MyRevolution Learning to retain access to your materials and stay in touch with your trainer
  • A digital copy of the course materials from the course
  • A digital course certificate

In-Person & Online In-House

A 1 day training course with one of our highly experienced trainers at your location. You also get

  • Course materials for each delegate to take away
  • A course certificate
  • Reporting on delegate evaluation
  • Free access to our eLearning training courses to keep your skills up-to-date

Who delivers your critical thinking and problem solving training courses?

Our critical thinking and problem solving courses are delivered by our friendly and highly experienced trainers. We live and breathe what we talk about in these sessions as we use most of the tools and techniques ourselves on a daily bases and bring this real-world experience into the session and the examples that we use.

What is the difference between problem solving and critical thinking?

Critical thinking is gathering, understanding, and conceptualising data and information to understand why something may have occurred. You can use a range of different tools to do this. Put simply, critical thinking is fact gathering and problem-solving is how to use this information to put right an issue that exists

What level is the course pitched at?

The course aims to provide a solid grounding for anyone who is new to critical thinking and problem solving, so not too simplistic. It will also be a great refresh for those who have done this for a while.

Is there a practical element?

Yes. There are a number of different exercises that we’ve designed and implemented to try out the problem solving and critical thinking tools.

Do you have any critical thinking and problem solving articles I can read?

Open online course.

Our Online Critical Thinking and Problem Solving course is an interactive live virtual course. The content remains the same but the delivery and approach has been re-imagined for the virtual environment. Our online training courses are delivered by Zoom.

In-House Delivery

We can also deliver this Critical Thinking and Problem Solving course just for your organisation. We can do this in-person at your office or a location of your choice or as a live virtual training course. We can deliver this via Zoom, Teams, Webex or any other platform that you are currently using and comfortable with.

Course Delivery Methods

Here’s how we deliver our Critical Thinking and Problem Solving Training Course. Click an option to see the full details.

  • Bring In-House

Join our live online virtual Critical Thinking and Problem Solving training course from work or home for an interactive online learning experience.

Bring this Critical Thinking and Problem Solving training course in-house and train your team together at the same time.

  • Delivered online or in person at your business premises
  • Course content can be tailored to your specific requirements

Complete the form below to get a personalised quote from a member of our team.

Our critical thinking and problem solving training course is delivered as a scheduled live online virtual training course. Join from work or home for an interactive online learning experience.

Price per delegate includes multiple person discounts. Group booking price only applicable when delegates book onto the same course date

Bring this critical thinking and problem solving course in-house and train your team together at the same time.

Our Approach

Yes, you read that right! We’ve removed PowerPoint from our in-person training courses.

Instead we opt for more creative ways to deliver course content and create more discussions in our courses.

No matter how you attend your course, we will always ensure it's interactive and engaging.

Our courses are designed specially for the delivery method to ensure we maximise the tools available.

We don’t spend time on theory. We’ll introduce it but focus more attention on practical tools and ideas that you can actually take away and use.

We’ll provide the theory in your course materials to take away with you.

Our pricing is clear. You’ll see the exact price of our open training courses on our site where these are available.

We’ll quote an all-inclusive price for in-house and bespoke work. You won’t pay a penny more than we quote you.

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critical thinking and problem solving training

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