Browse Econ Literature

  • Working papers
  • Software components
  • Book chapters
  • JEL classification

More features

  • Subscribe to new research

RePEc Biblio

Author registration.

  • Economics Virtual Seminar Calendar NEW!

IDEAS home

Artificial intelligence in supply chain management: A systematic literature review

  • Author & abstract
  • 24 References
  • 41 Citations
  • Most related
  • Related works & more

Corrections

  • Toorajipour, Reza
  • Sohrabpour, Vahid
  • Nazarpour, Ali
  • Oghazi, Pejvak
  • Fischl, Maria

Suggested Citation

Download full text from publisher, references listed on ideas.

Follow serials, authors, keywords & more

Public profiles for Economics researchers

Various research rankings in Economics

RePEc Genealogy

Who was a student of whom, using RePEc

Curated articles & papers on economics topics

Upload your paper to be listed on RePEc and IDEAS

New papers by email

Subscribe to new additions to RePEc

EconAcademics

Blog aggregator for economics research

Cases of plagiarism in Economics

About RePEc

Initiative for open bibliographies in Economics

News about RePEc

Questions about IDEAS and RePEc

RePEc volunteers

Participating archives

Publishers indexing in RePEc

Privacy statement

Found an error or omission?

Opportunities to help RePEc

Get papers listed

Have your research listed on RePEc

Open a RePEc archive

Have your institution's/publisher's output listed on RePEc

Get RePEc data

Use data assembled by RePEc

Book cover

International Conference On Big Data and Internet of Things

BDIoT 2022: Proceedings of the 6th International Conference on Big Data and Internet of Things pp 388–401 Cite as

Application of Artificial Intelligence in the Supply Chain: A Systematic Literature Review

  • Mohamed Kriouich 14 ,
  • Hicham Sarir 15 &
  • Oussama Mahboub 14  
  • Conference paper
  • First Online: 29 March 2023

279 Accesses

Part of the Lecture Notes in Networks and Systems book series (LNNS,volume 625)

This research presents a systematic literature review of using artificial intelligence (AI) in the supply chain (SC). We examine the works done so far in relation to AI research, which still needs to be investigated in light of the potential benefits of implementing AI in supply chain management. Dynamic supply chain processes require artificial intelligence techniques capable of dealing with their increasing complexity. Artificial intelligence techniques such as machine learning, Deep learning, natural language processing, expert systems, knowledge representation, Fuzzy logic and models, social intelligence, Artificial neural networks, Support vector machines, Gaussian models, robotics, Ant colony, and computer vision can transform and optimize the supply chain. In order to classify the study material, we looked at 50 research papers from the Scopus database that were published between 2002 and 2022 and assigned each one a grade based on two fundamental structural factors are as follows: AI techniques and sector of application.

  • Artificial Intelligence
  • Supply chain
  • Systematic literature review
  • Taxonomy of artificial intelligence

This is a preview of subscription content, log in via an institution .

Buying options

  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
  • Available as EPUB and PDF
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Riahi, Y., Saikouk, T., Gunasekaran, A., Badraoui, I.: Artificial intelligence applications in supply chain: a descriptive bibliometric analysis and future research directions. Expert Syst. Appl. 173 (2021)

Google Scholar  

Stock, J.R., Boyer, S.L.: Developing a consensus definition of supply chain management: a qualitative study. Int. J. Phys. Distrib. Logist. Manag. 39 , 690–711 (2009). https://doi.org/10.1108/09600030910996323

Article   Google Scholar  

Huin, S.F., Luong, L.H.S., Abhary, K.: Knowledge-based tool for planning of enterprise resources in ASEAN SMEs (2003)

Canhoto, A.I., Clear, F.: Artificial intelligence and machine learning as business tools: a framework for diagnosing value destruction potential. Bus. Horiz. 63 , 183–193 (2020). https://doi.org/10.1016/j.bushor.2019.11.003

Dirican, C.: The impacts of robotics, artificial intelligence on business and economics. Procedia Soc. Behav. Sci. 195 , 564–573 (2015). https://doi.org/10.1016/j.sbspro.2015.06.134

Soni, N., Sharma, E.K., Singh, N., Kapoor, A.: Artificial intelligence in business: from research and innovation to market deployment. Procedia Comput. Sci. 167 , 2200–2210 (2020)

Jarrahi, M.H.: Artificial intelligence and the future of work: human-AI symbiosis in organizational decision making. Bus. Horiz. 61 , 577–586 (2018). https://doi.org/10.1016/j.bushor.2018.03.007

Kaplan, A., Haenlein, M.: Rulers of the world, unite! the challenges and opportunities of artificial intelligence. Bus. Horiz. 63 , 37–50 (2020). https://doi.org/10.1016/j.bushor.2019.09.003

Nishant, R., Kennedy, M., Corbett, J.: Artificial intelligence for sustainability: challenges, opportunities, and a research agenda. Int. J. Inf. Manag. 53 , 102104 (2020). https://doi.org/10.1016/j.ijinfomgt.2020.102104

Min, H.: Artificial intelligence in supply chain management: theory and applications. Int. J. Log. Res. Appl. 13 , 13–39 (2010). https://doi.org/10.1080/13675560902736537

Dubey, R., et al.: Big data analytics and artificial intelligence pathway to operational performance under the effects of entrepreneurial orientation and environmental dynamism: a study of manufacturing organisations. Int. J. Prod. Econ. 226 , 107599 (2020). https://doi.org/10.1016/j.ijpe.2019.107599

Phulwani, P.R., Kumar, D., Goyal, P.: A systematic literature review and bibliometric analysis of recycling behavior. J. Glob. Mark. 33 , 354–376 (2020). https://doi.org/10.1080/08911762.2020.1765444

Tawfik, G.M.: A step by step guide for conducting a systematic review and meta-analysis with simulation data. Trop. Med. Health 47 (2019)

Zhao, D., Strotmann, A.: Analysis and visualization of citation networks

Fahimnia, B., Sarkis, J., Davarzani, H.: Green supply chain management: a review and bibliometric analysis. Int. J. Prod. Econ. 162 , 101–114 (2015)

Skjølsvik, T., Pemer, F., Løwendahl, B.R.: Strategic management of professional service firms: reviewing ABS journals and identifying key research themes. J. Prof. Organ. 4 , 203–239 (2017). https://doi.org/10.1093/jpo/jox005

Chang, Y., Erera, A.L., White, C.C.: Risk Assessment of deliberate contamination of food production facilities. IEEE Trans. Syst. Man Cybern. Syst. 47 , 381–393 (2017). https://doi.org/10.1109/TSMC.2015.2500822

Dellino, G., Laudadio, T., Mari, R., Mastronardi, N., Meloni, C.: A reliable decision support system for fresh food supply chain management. Int. J. Prod. Res. 56 , 1458–1485 (2018). https://doi.org/10.1080/00207543.2017.1367106

Article   MATH   Google Scholar  

Borade, A.B., Sweeney, E.: Decision support system for vendor managed inventory supply chain: a case study. Int. J. Prod. Res. 53 , 4789–4818 (2015). https://doi.org/10.1080/00207543.2014.993047

Latha Shankar, B., Basavarajappa, S., Kadadevaramath, R.S., Chen, J.C.H.: A bi-objective optimization of supply chain design and distribution operations using non-dominated sorting algorithm: a case study. Expert Syst. Appl. 40 , 5730–5739 (2013). https://doi.org/10.1016/j.eswa.2013.03.047

Latha Shankar, B., Basavarajappa, S., Chen, J.C.H., Kadadevaramath, R.S.: Location and allocation decisions for multi-echelon supply chain network - a multi-objective evolutionary approach. Expert Syst. Appl. 40 , 551–562 (2013). https://doi.org/10.1016/j.eswa.2012.07.065

Rodger, J.A.: Application of a fuzzy feasibility Bayesian probabilistic estimation of supply chain backorder aging, unfilled backorders, and customer wait time using stochastic simulation with Markov blankets. Expert Syst. Appl. 41 , 7005–7022 (2014). https://doi.org/10.1016/j.eswa.2014.05.012

Wanke, P., Alvarenga, H., Correa, H., Hadi-Vencheh, A., Azad, M.A.K.: Fuzzy inference systems and inventory allocation decisions: exploring the impact of priority rules on total costs and service levels. Expert Syst. Appl. 85 , 182–193 (2017). https://doi.org/10.1016/j.eswa.2017.05.043

O’Donnell, T., Humphreys, P., McIvor, R., Maguire, L.: Reducing the negative effects of sales promotions in supply chains using genetic algorithms. Expert Syst. Appl. 36 , 7827–7837 (2009). https://doi.org/10.1016/j.eswa.2008.11.034

Kumar, S.K., Tiwari, M.K., Babiceanu, R.F.: Minimisation of supply chain cost with embedded risk using computational intelligence approaches. Int. J. Prod. Res. 48 , 3717–3739 (2010). https://doi.org/10.1080/00207540902893425

Qu, T., Huang, G.Q., Zhang, Y., Dai, Q.Y.: A generic analytical target cascading optimization system for decentralized supply chain configuration over supply chain grid. Int. J. Prod. Econ. 127 , 262–277 (2010). https://doi.org/10.1016/j.ijpe.2009.08.008

Moon, I., Lee, J.H., Seong, J.: Vehicle routing problem with time windows considering overtime and outsourcing vehicles. Expert Syst. Appl. 39 , 13202–13213 (2012). https://doi.org/10.1016/j.eswa.2012.05.081

Roozbeh Nia, A., Hemmati Far, M., Akhavan Niaki, S.T.: A fuzzy vendor managed inventory of multi-item economic order quantity model under shortage: an ant colony optimization algorithm. Int. J. Prod. Econ. 155 , 259–271 (2014). https://doi.org/10.1016/j.ijpe.2013.07.017

Sharahi, J., Khalili-Damghani, K.: Fuzzy type-II De-Novo programming for resource allocation and target setting in network data envelopment analysis: a natural gas supply chain. Expert Syst. Appl. 117 , 312–329 (2019). https://doi.org/10.1016/j.eswa.2018.09.046

Brevik, E., Lauen, A., Rolke, M.C.B., Fagerholt, K., Hansen, J.R.: Optimisation of the broiler production supply chain. Int. J. Prod. Res. 58 , 5218–5237 (2020). https://doi.org/10.1080/00207543.2020.1713415

Badakhshan, E., Humphreys, P., Maguire, L., McIvor, R.: Using simulation-based system dynamics and genetic algorithms to reduce the cash flow bullwhip in the supply chain. Int. J. Prod. Res. 58 , 5253–5279 (2020). https://doi.org/10.1080/00207543.2020.1715505

Kumar, V.N.S.A., Kumar, V., Brady, M., Garza-Reyes, J.A., Simpson, M.: Resolving forward-reverse logistics multi-period model using evolutionary algorithms. Int. J. Prod. Econ. 183 , 458–469 (2017). https://doi.org/10.1016/j.ijpe.2016.04.026

Hong, J., Diabat, A., Panicker, V.V., Rajagopalan, S.: A two-stage supply chain problem with fixed costs: an ant colony optimization approach. Int. J. Prod. Econ. 204 , 214–226 (2018). https://doi.org/10.1016/j.ijpe.2018.07.019

Pontrandolfo, P., Gosavi, A., Okogbaa, O.G., Das, T.K.: Global supply chain management: a reinforcement learning approach. Int. J. Prod. Res. 40 , 1299–1317 (2002). https://doi.org/10.1080/00207540110118640

Giannoccaro, I., Pontrandolfo, P.: Inventory management in supply chains: a reinforcement learning approach

Manzini, R., Accorsi, R., Bortolini, M.: Operational planning models for distribution networks. Int. J. Prod. Res. 52 , 89–116 (2014). https://doi.org/10.1080/00207543.2013.828168

Nikolopoulos, K.I., Babai, M.Z., Bozos, K.: Forecasting supply chain sporadic demand with nearest neighbor approaches. Int. J. Prod. Econ. 177 , 139–148 (2016). https://doi.org/10.1016/j.ijpe.2016.04.013

Kumar, V., Mishra, N., Chan, F.T.S., Verma, A.: Managing warehousing in an agile supply chain environment: an F-AIS algorithm based approach. Int. J. Prod. Res. 49 , 6407–6426 (2011). https://doi.org/10.1080/00207543.2010.528057

Baryannis, G., Validi, S., Dani, S., Antoniou, G.: Supply chain risk management and artificial intelligence: state of the art and future research directions. Int. J. Prod. Res. 57 , 2179–2202 (2019)

Li, Y., Kramer, M.R., Beulens, A.J.M., van der Vorst, J.G.A.J.: A framework for early warning and proactive control systems in food supply chain networks. Comput. Ind. 61 , 852–862 (2010). https://doi.org/10.1016/j.compind.2010.07.010

Eluubekkyzy, I., Song, H., Vajdi, A., Wang, Y., Zhou, J.: Blockchain for consortium: a practical paradigm in agricultural supply chain system. Expert Syst. Appl. 184 (2021). https://doi.org/10.1016/j.eswa.2021.115425

Kosasih, E.E., Brintrup, A.: A machine learning approach for predicting hidden links in supply chain with graph neural networks. Int. J. Prod. Res. 60 , 5380–5393 (2021). https://doi.org/10.1080/00207543.2021.1956697

Belhadi, A., Kamble, S., Fosso Wamba, S., Queiroz, M.M.: Building supply-chain resilience: an artificial intelligence-based technique and decision-making framework. Int. J. Prod. Res. (2021). https://doi.org/10.1080/00207543.2021.1950935

Flores, H., Villalobos, J.R.: A stochastic planning framework for the discovery of complementary, agricultural systems. Eur. J. Oper. Res. 280 , 707–729 (2020). https://doi.org/10.1016/j.ejor.2019.07.053

Article   MathSciNet   MATH   Google Scholar  

Priore, P., Ponte, B., Rosillo, R., de la Fuente, D.: Applying machine learning to the dynamic selection of replenishment policies in fast-changing supply chain environments. Int. J. Prod. Res. 57 , 3663–3677 (2019). https://doi.org/10.1080/00207543.2018.1552369

Villegas, M.A., Pedregal, D.J.: Supply chain decision support systems based on a novel hierarchical forecasting approach. Decis. Support Syst. 114 , 29–36 (2018). https://doi.org/10.1016/j.dss.2018.08.003

Papagiannidis, S., See-To, E.W.K., Assimakopoulos, D.G., Yang, Y.: Identifying industrial clusters with a novel big-data methodology: are SIC codes (not) fit for purpose in the Internet age? Comput. Oper. Res. 98 , 355–366 (2018). https://doi.org/10.1016/j.cor.2017.06.010

Ma, H., Wang, Y., Wang, K.: Automatic detection of false positive RFID readings using machine learning algorithms. Expert Syst. Appl. 91 , 442–451 (2018). https://doi.org/10.1016/j.eswa.2017.09.021

Simchi-Levi, D., Wu, M.X.: Powering retailers’ digitization through analytics and automation. Int. J. Prod. Res. 56 , 809–816 (2018). https://doi.org/10.1080/00207543.2017.1404161

Dev, N.K., Shankar, R., Gunasekaran, A., Thakur, L.S.: A hybrid adaptive decision system for supply chain reconfiguration. Int. J. Prod. Res. 54 , 7100–7114 (2016). https://doi.org/10.1080/00207543.2015.1134842

Zhang, X., et al.: An intelligent physarum solver for supply chain network design under profit maximization and oligopolistic competition. Int. J. Prod. Res. 55 , 244–263 (2017). https://doi.org/10.1080/00207543.2016.1203075

Zhang, S., Lee, C.K.M., Wu, K., Choy, K.L.: Multi-objective optimization for sustainable supply chain network design considering multiple distribution channels. Expert Syst. Appl. 65 , 87–99 (2016). https://doi.org/10.1016/j.eswa.2016.08.037

Moncayo-Martínez, L.A., Mastrocinque, E.: A multi-objective intelligent water drop algorithm to minimise cost of goods sold and time to market in logistics networks. Expert Syst. Appl. 64 , 455–466 (2016). https://doi.org/10.1016/j.eswa.2016.08.003

Guo, Z.X., Ngai, E.W.T., Yang, C., Liang, X.: An RFID-based intelligent decision support system architecture for production monitoring and scheduling in a distributed manufacturing environment. Int. J. Prod. Econ. 159 , 16–28 (2015). https://doi.org/10.1016/j.ijpe.2014.09.004

Ting, S.L., Tse, Y.K., Ho, G.T.S., Chung, S.H., Pang, G.: Mining logistics data to assure the quality in a sustainable food supply chain: a case in the red wine industry. Int. J. Prod. Econ. 152 , 200–209 (2014). https://doi.org/10.1016/j.ijpe.2013.12.010

Miao, Z., Cai, S., Xu, D.: Applying an adaptive tabu search algorithm to optimize truck-dock assignment in the crossdock management system. Expert Syst. Appl. 41 , 16–22 (2014). https://doi.org/10.1016/j.eswa.2013.07.007

Marchetta, M.G., Mayer, F., Forradellas, R.Q.: A reference framework following a proactive approach for Product Lifecycle Management. Comput. Ind. 62 , 672–683 (2011). https://doi.org/10.1016/j.compind.2011.04.004

Xu, J., Ding, C.: A class of chance constrained multiobjective linear programming with birandom coefficients and its application to vendors selection. Int. J. Prod. Econ. 131 , 709–720 (2011). https://doi.org/10.1016/j.ijpe.2011.02.020

Bala, P.K.: Improving inventory performance with clustering based demand forecasts. J. Model. Manag. 7 , 23–37 (2012). https://doi.org/10.1108/17465661211208794

Fallahpour, A., Wong, K.Y., Olugu, E.U., Musa, S.N.: A predictive integrated genetic-based model for supplier evaluation and selection. Int. J. Fuzzy Syst. 19 (4), 1041–1057 (2017). https://doi.org/10.1007/s40815-017-0324-z

Article   MathSciNet   Google Scholar  

Vahdani, B., Iranmanesh, S.H., Mousavi, S.M., Abdollahzade, M.: A locally linear neuro-fuzzy model for supplier selection in cosmetics industry. Appl. Math. Model. 36 , 4714–4727 (2012). https://doi.org/10.1016/j.apm.2011.12.006

Lau, H.C.W., Hui, I.K., Chan, F.T.S., Wong, C.W.Y.: Expert Systems (2002)

Çimen, M., Kirkbride, C.: Approximate dynamic programming algorithms for multidimensional flexible production-inventory problems. Int. J. Prod. Res. 55 , 2034–2050 (2017). https://doi.org/10.1080/00207543.2016.1264643

Majeed Alneamy, J.S., Hameed Alnaish, Z.A., Mohd Hashim, S.Z., Hamed Alnaish, R.A.: Utilizing hybrid functional fuzzy wavelet neural networks with a teaching learning-based optimization algorithm for medical disease diagnosis. Comput. Biol. Med. 112 (2019). https://doi.org/10.1016/j.compbiomed.2019.103348

Download references

Author information

Authors and affiliations.

Advanced Science and Technology Team, ENSA Tetouan, Abdelmalek Esaadi University, Tetouan, Morocco

Mohamed Kriouich & Oussama Mahboub

Information System and Software Engineering, ENSA Tetouan, Abdelmalek Esaadi University, Tetouan, Morocco

Hicham Sarir

You can also search for this author in PubMed   Google Scholar

Corresponding author

Correspondence to Oussama Mahboub .

Editor information

Editors and affiliations.

ENSIAS, Mohammed V University, Rabat, Morocco

Mohamed Lazaar

FST, Abdelmalek Essaâdi University, Tangier, Morocco

El Mokhtar En-Naimi

Abdelhamid Zouhair

ENSA, Abdelmalek Essaâdi University, Tetuan, Morocco

Mohammed Al Achhab

ENSA, Abdelmalek Essaadi University, Tetouan, Morocco

Oussama Mahboub

Rights and permissions

Reprints and permissions

Copyright information

© 2023 The Author(s), under exclusive license to Springer Nature Switzerland AG

About this paper

Cite this paper.

Kriouich, M., Sarir, H., Mahboub, O. (2023). Application of Artificial Intelligence in the Supply Chain: A Systematic Literature Review. In: Lazaar, M., En-Naimi, E.M., Zouhair, A., Al Achhab, M., Mahboub, O. (eds) Proceedings of the 6th International Conference on Big Data and Internet of Things. BDIoT 2022. Lecture Notes in Networks and Systems, vol 625. Springer, Cham. https://doi.org/10.1007/978-3-031-28387-1_33

Download citation

DOI : https://doi.org/10.1007/978-3-031-28387-1_33

Published : 29 March 2023

Publisher Name : Springer, Cham

Print ISBN : 978-3-031-28386-4

Online ISBN : 978-3-031-28387-1

eBook Packages : Intelligent Technologies and Robotics Intelligent Technologies and Robotics (R0)

Share this paper

Anyone you share the following link with will be able to read this content:

Sorry, a shareable link is not currently available for this article.

Provided by the Springer Nature SharedIt content-sharing initiative

  • Publish with us

Policies and ethics

  • Find a journal
  • Track your research

U.S. flag

An official website of the United States government

The .gov means it’s official. Federal government websites often end in .gov or .mil. Before sharing sensitive information, make sure you’re on a federal government site.

The site is secure. The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely.

  • Publications
  • Account settings
  • Advanced Search
  • Journal List
  • Springer Nature - PMC COVID-19 Collection

Logo of phenaturepg

Is artificial intelligence an enabler of supply chain resiliency post COVID-19? An exploratory state-of-the-art review for future research

Farheen naz.

1 Institute of Economics, Hungarian University of Agriculture and Life Sciences, Godollo, Hungary

2 Guildhall School of Business and Law, London Metropolitan University, London, UK

Abhijit Majumdar

3 Department of Textile and Fibre Engineering, Indian Institute of Technology, Delhi, New Delhi, 110016 India

Rohit Agrawal

The challenging situations and disruptions that occurred due to the outbreak of the COVID-19 pandemic have created a severe need for supply chain resiliency (SCR). There has been a growing interest among researchers to investigate the resiliency in supply chain operations to overcome risks and disruptions and to achieve successful project management. The supply chain of every business requires innovative projects to accomplish competitive advantage in the market. This study was conducted to identify the significance of artificial intelligence (AI) for creating a sustainable and resilient supply chain, and also to provide optimum solutions for supply chain risk mitigation. A systematic literature review has been conducted to examine the potential research contribution or directions in the field of AI and SCR. In total, 162 articles were shortlisted from the SCOPUS database in the chosen field of research. Structural Topic Modeling (STM), a big data-based approach, was employed to generate several thematic topics of AI in SCR based on the shortlisted articles, and all topics were discussed. Furthermore, the bibliometric analysis was conducted using R-package to investigate the research trends in the area of AI in SCR. Based on the conducted review of literature, a research framework was proposed for AI in SCR that will facilitate researchers and practitioners to improve technological development in supply chain firms. The purpose is to combat sudden risks and disruptions so that project management will perform well Post COVID-19. The study will be also helpful for future researchers and practitioners to identify research directions based on existing literature covered in this paper in the field of SCR. Future research directions are proposed for AI-enabled resilient supply chain management. This study will also provide several implications for supply chain managers to achieve the required resilience in their supply chains post COVID-19 by focusing on the elements of the proposed research framework.

Introduction

The coronavirus (COVID-19) outbreak has not only brought global tragedy to human lives, but has also affected business and economic activities, for instance, manufacturing processes, logistics and supply chains, hospitality, and many other (Golan et al.  2020 ). COVID-19 has challenged scholars and practitioners for the smooth flow of process, as this pandemic became one of the most severe supply chain disruptions in history (Spieske and Birkel  2021 ). These disruptions, either human-caused or natural, are an integral part of all supply chains globally, irrespective of the nature of goods or services provided or the niche market in which these supply chains operate (Golan et al.  2020 ). Most companies all over the world face tremendous challenges at every stage of their supply chains. Delivery obligations that are not met by suppliers, unpredictable customer demands, and panic buying are some of the challenges faced by the companies (Ivanov  2020 ). These risks and disruptions created the need to improve the resilience of supply chains to face such types of sudden risks and disruptions. In addition, the change in the market environment is forcing businesses to frequently update their processes and products (Haus-Reve et al.  2019 ). To achieve effective leadership in the market, managing and launching innovation projects become crucial, which make supply chain management (SCM) further complicated (Kwak et al.  2018 ). Also, digital transformation leads to several technological developments in the supply chain (Kwak et al.  2018 ), and for this reason, project management becomes vital for SCM (Gaudenzi and Christopher  2016 ). Likewise, Shishodia et al. ( 2019 ) in their study emphasized a project-driven supply chain which is a combination of both project management and supply chain and requires coordination among on-site project activities and off-site supply chain processes.

Furthermore, some negative consequences lead to low company performance, which involve delays in deliveries, share losses in sales and market, and decrease in service level and consumer satisfaction, all of which directly affect the image of the company (Kara et al.  2020 ; Spieske and Birkel  2021 ). These severe negative and unpredictable impacts forces supply chain resilience (SCR) to be the focus of the companies and scholars (Reeves and Whitaker  2020 ). To improve the SCR, companies should expand analytical capabilities by efficiently applying the resident company knowledge, thus improving the existing information capabilities of the organization (Wong et al.  2020 ). As far as artificial intelligence (AI) enabled technology is concerned, prior studies have proven that algorithms offer solutions by promoting innovations to improve supply chain performance (SCP) (Baryannis et al.  2019a ; Nayal et al.  2021 ). According to Ivanov et al. ( 2019 ), emerging technologies like industry 4.0, AI, product tracking advanced applications, and additive manufacturing have considerable potential for supply chain risk analytics, thus strengthening SCR and managing projects. Integration of advanced technologies makes the supply chain resemble large-scale projects to coordinate and manage several activities, that enables smooth project management (Gaudenzi and Christopher  2016 ). Wei et al. ( 2021 ) clarified that the increasing complexity of project management and SCM inclusion in it makes it critical for project managers to manage and coordinate requirements by adopting the best approach. For instance, it is advantageous in the ship building industry to integrate project management information systems along with SCM, where time-phased requirements are managed by project management and supply chain issues are tackled by SCM (Braglia and Frosolini  2014 ).

As far as SCR is concerned, its main objective is to quickly regain from supply chain disruptions and to improve the original performance of the supply chain (Ponomarov and Holcomb  2009 ). The impact of any disruption intensifies as supply chains have become more complex in a global context (Kwak et al.  2018 ). Thunberg et al. ( 2017 ) stated that project management processes and supply chain are interlinked and often affect each other. In this regard, supply chain performance could be enhanced through adaptation capabilities and information processing offered by AI techniques (Belhadi et al.  2021a ). Similarly, for successful projects, AI was applied in several sectors to improve flexibility, communication, and reducing unnecessary fluctuations (Lalmi et al.  2021 ). In recent years, AI applications have developed due to the growing computing power availability, growth in machine learning approaches, and big data analytics. This has led supply chain researchers to consider the potential of AI techniques in terms of risk identification, assessment, prediction, and response (Baryannis et al.  2019b ). To overcome the impact of risks and disruptions, Katsaliaki et al. ( 2021 ) suggested that it is necessary to build resilience by integrating three aspects, i.e., long-term partnerships, IT applications to enhance business, and government policies that facilitate flexibility.

Furthermore, the COVID-19 outbreak has attracted a lot of attention from scholars to build SCR (Kumar and Anbanandam  2020 ) and project management agility (Bushuyev et al.  2020 ). Creating agility in large-scale projects through adaptation of various strategies will develop SCR, if the project processes are managed at an early stage (Thunberg et al.  2017 ). Also, the short-term direct impact of AI on SCR has been noticed, and it is proposed to utilize its capability of processing information to build SCR, thereby improving long-term SCR (Belhadi et al.  2021a ). This can be done by deploying emerging technologies in the entire supply chain network (Ivanov et al.  2019 ) and managing projects thereby. For this purpose, the current study was conducted to analyse the significance of AI in SCR post COVID-19. The disruptions caused by the COVID-19 pandemic in the entire supply chain and project management created a need for a robust literature review in the related field to analyse the existing problems and solutions. The studies involved in this paper were conducted before and during the COVID-19 pandemic, hence it provides relevant evidence of AI in SCR. It is crucial to better understand the relevance and practical implication of existing AI-based models to solve issues concerning SCR that exists during or post COVID-19 disruptions. To the best of the authors' knowledge, this study is the first attempt to show the role of AI in SCR during or post COVID-19 pandemic. For this, a systematic review was presented by collecting articles in the field of AI and SCR. To gather papers, the SCOPUS database was used by using relevant keywords in AI and SCR. 162 articles were chosen to perform the systematic review. First, the structural topic modeling (STM) based text mining approach was used to produce thematic topics. Secondly, based on the generated thematic topics, the shortlisted articles were reviewed. Then, the bibliometric study was performed to examine the research trends in the fields of AI and SCR. Finally, a conceptual framework was suggested which incorporates AI and SCR practices. The following research questions are formed to answer in this study:

  • RQ1. What are the AI techniques that could help make a resilient supply chain?
  • RQ2. What are the current research trends associated with AI in SCR?
  • RQ3. What are the potential future research directions in AI in SCR?

This study starts with a systematic literature review to answer the above questions. To generate the topics, an STM-based text mining technique was employed. Various aspects of AI and SCR were explored and several AI techniques were investigated to adopt for SCR and risk mitigation. To analyse the research trends, a bibliometric analysis was carried out. Further, a conceptual framework was proposed to provide utilization of AI techniques in the SCR post-COVID-19.

The remaining sections of this article are as follows: Sect.  2 shows the systematic literature review methodology, Sect.  3 shows the bibliometric analysis, Sect.  4 shows the STM approach, whereas the review of articles based on generated topics were presented in Sect.  5 . Discussion and implications were presented in Sect.  6 , while Sect.  7 shows conclusions of the study.

Systematic literature review

A systematic review literature methodology was used in this paper to gain comprehensive insights concerning previously conducted studies on SCR and AI. The SLR methodology adopts a replicable, scientific, and transparent procedure that differs from traditional narrative reviews (Tranfield et al.  2003 ). The current study followed the SLR methodology as conducted by Agrawal et al. ( 2021 ). For this purpose, the published articles from the SCOPUS database were collected, as it is among the largest databases which consist of a large number of peer-reviewed articles. Through the SCOPUS database, an SLR was presented by defining keywords and searching articles about selected keywords (Vinodh et al.  2020 ). The study’s SLR is based on the four-stages review approach as depicted in Fig.  1 . Moreover, several researchers were involved in this study to prevent individual biases (Tranfield et al.  2003 ).

An external file that holds a picture, illustration, etc.
Object name is 12063_2021_208_Fig1_HTML.jpg

SLR flowchart

In the first stage of this four-stages methodology, retrieval of articles was done based on searching of articles on SCR and AI. The shortlisted keywords were used to collect the articles from the SCOPUS database.

The next stage involved the bibliometric study of the collected articles. For this purpose, the R package and VOSviewer were used. After that, the research fields were analysed concerning the investigating area, which is done by using STM. The STM approach was performed using the R package to generate ten emerging research fields in SCR and AI. In the third stage, the identified evolving research themes were discussed, and future direction propositions were stated. Finally, in the last stage, a future research framework was proposed, and a conclusion was made based on the results generated.

Bibliometric study

In recent years, bibliometric analysis has gained massive popularity in the research field of business and management (Donthu et al.  2021 ). The bibliometric methods are used to provide quantitative analysis of written papers or publications (Ellegaard and Wallin  2015 ). The analysis is conducted based on the identification of the amount of literature concerning an investigating area. Various statistical tools are used rapidly to perform bibliometric analysis, for instance, R package, Pajek, Histcite, Bibexel, and Gephi (Agrawal et al.  2021 ).

In business research, the popularity of bibliometric analysis is due to the manifestation of its efficiency to handle large quantity of scientific data and creating high research impact (Donthu et al.  2021 ). To perform the bibliometric analysis, R package was used.. A web interface of the R package named biblioshiny was employed, allowing users to conduct relevant bibliometric and visual analyses. Biblioshiny is an interactive web interface that greatly reduces the information input intensity of users and usage threshold as well (Xie et al.  2020 ). Table ​ Table1 1 presented the main information of the shortlisted articles about SCR and AI.

Main information collected about AI and SCR articles

The year-wise publications of the articles in SCR and AI are indicated in Fig.  2 . An increasing trend starting from 2005 can be seen in this field of research. However, a rapid increase in this trend was witnessed since 2018, whereas in 2019 there was an 81% increase in publications in comparison to 2018.

An external file that holds a picture, illustration, etc.
Object name is 12063_2021_208_Fig2_HTML.jpg

Year-wise publication of articles in the field of AI in SCR

Figure  3 demonstrates the country-wise number of articles published in SCR and AI. It is apparent from Fig.  3 that the United States is the leading country in terms of publications in this field. Iran and China are in the second and third positions, respectively with significant contributions in the field of SCR and AI.

An external file that holds a picture, illustration, etc.
Object name is 12063_2021_208_Fig3_HTML.jpg

Country-wise number of articles published in AI and SCR

From Fig.  4 , it is found that the United States is the leading country in terms of citations received in the field of AI and SCR. It is followed by Iran and UK..

An external file that holds a picture, illustration, etc.
Object name is 12063_2021_208_Fig4_HTML.jpg

Country-wise citations in the field of AI and SCR

Table ​ Table2 2 shows the top leading journals in the AI and SCR field.

Important journal publishing articles in the field of AI in SCR

Table ​ Table2 2 depicts that the International Journal of Production Research is the leading journal to publish the most number of articles ( n  = 16) in the field of AI and SCR. However, the other journals are Computers and Industrial Engineering and the International Journal of Production Economics with a significant number of published articles in this field.

As far as the contribution of the authors in this research field is concerned, Table ​ Table3 3 presented the top ten influential authors with a maximum number of published articles in this area. Ivanov D and Hosseini S are two leading authors to contribute to this field of research with 7 and 6 published articles, respectively.

Important authors publishing articles in the field of AI in SCR

Table ​ Table4 4 represents the top ten organizations contributing to the research field of SCR and AI. Among these organizations, Islamic Azad University, Iran is the leading organization to publish 11 articles in this area. This is followed by the Berlin School of Economics and law, Iran University of Science and Technology, and the University of Southern Mississippi with 6 published articles, each.

Important organization publishing articles in the field of AI in SCR

In Table ​ Table5, 5 , the occurrence of top keywords in the field of SCR and AI are shown. It shows that the keyword ‘supply chains’ occurred 80 times in the search for the articles concerning the studied area. It is followed by ‘supply chain management’ and ‘decision making’ that occurred 42 and 33 times, respectively. Table ​ Table5 5 shows 20 such keywords and their occurrences in the field of AI and SCR. Figure  5 depicts the ‘word cloud’ of the keywords present in the abstracts of the articles and highlights the most common words available in the database. Consequently, the size of the word represents the occurrence of the keyword in selected articles. As depicted in Fig.  5 that the keywords of this study are supply chains, SCM, and AI, which are at the center of the map. These keywords occurred multiple times in the selected articles and were constant throughout the research.

Top keywords in the field of AI in SCR

An external file that holds a picture, illustration, etc.
Object name is 12063_2021_208_Fig5_HTML.jpg

Word Cloud for AI and SCR research work

Network analysis was carried out to understand how countries and authors have collaborated based on co-authorship. For this purpose, the VOS viewer package was used to examine the collaboration network among countries as well as among authors. A total of 162 articles were considered in this study and there are 464 authors in the considered articles. We made a cluster by considering all authors. Figure  6 shows the authors collaboration network in the field of AI and SCR. From the authors' collaboration network, we can see that 6 clusters were formed which includes 27 authors while other authors are removed due to low connectivity of them with other authors. The figure shows six different networks where the size of the nodes depicts the number of collected publications, whereas the colour of the nodes represents the cluster in which these publications belong. The developed network has six clusters with 52 links and 56 total link strengths. The red cluster is the largest cluster with seven authors, whereas the green, blue, and yellow clusters have five authors each. The sixth cluster is the smallest one which includes only three authors. The author collaboration network also shows that the author Ivanov D has the maximum connection with other authors with a total of 12 links and the total link strength is 15.

An external file that holds a picture, illustration, etc.
Object name is 12063_2021_208_Fig6_HTML.jpg

Author collaboration for AI and SCR research work

The country-wise collaboration network is presented in Fig.  7 . It shows the collaboration of different countries with each other to conduct research related to SCR and AI. A total of 55 countries is involved in the publication of the 162 articles. We made a cluster by considering all countries. From the country collaboration network, we can see that eight clusters were formed which include 33 countries while other countries are removed due to low connectivity of them with other countries. The United States and Iran have contributed significantly to the research field of AI and SCR and have published a considerable number of scientific research in this area. The developed network has eight clusters with 69 links and 91 total link strengths. The top five clusters (red, green, dark blue, yellow, and violet) have five countries each whereas the brown cluster is the smallest one which includes only two countries. The country collaboration network also shows that the country United States has the maximum connection with other countries with a total of 16 links and total link strength of 26. Based on the network analysis, the United States, China, and the United Kingdom can be considered as the core countries of this network as they established collaborated research with all other top countries researching SCR and AI.

An external file that holds a picture, illustration, etc.
Object name is 12063_2021_208_Fig7_HTML.jpg

Country collaboration for AI and SCR research work

Text analytics using structural topic modeling

Topic modeling (TM) is used to scan and analyse texts from a set of documents, and it is considered an unsupervised machine learning technique. It is an essential technique that clusters word-groups automatically, learn itself by clustering similar expressions, and explore different themes that best describe the collected documents (Kuhn  2018 ; Sharma et al.  2021 ). The TM allows researchers to organize and study many documents. A probabilistic method to define the collected documents in terms of topics is called structural topic modeling (STM), which is a form of STM (Kuhn  2018 ). STM’s goal is to enable a researcher to document metadata by finding topics and analysing their connection (Roberts et al.  2019 ).

Based on the frequency and similarity of words, text was analysed from the documents and thematic topics were generated using STM. It is a generative model of word counts, which implies that for each document the data generating method is defined. Then by using the data, it finds the most probable values for the parameters in the model (Roberts et al.  2019 ). The generative process of STM is specified in the following steps:

  • Step 1: Analyse the topic parameter θ d for each word in document d by using the log-normal linear model from the vector of document covariates X d . θ d → | X d Υ , Σ ∼ L o g i s t i c N o r m a l ( μ = X d Υ , Σ ) 1

where, X d represents 1-by-P vector, ϒ represents P-by-( K -1) matrix of coefficients, and Σ represents a covariance matrix of ( K -1)- by- ( K- 1).

  • Step 2: Generate the topic model β that represents words of each topic ( K , by utilizing baseline distribution ( m ) of length V, the topic-specific deviation K k , v ( t ) of topic k , the covariate group deviation K y d , v ( c ) of topic K , and the interaction between each topic and group deviation K y d , k , v ( i ) β d , k , v = exp ( m v + K k , v t + K y d , v c + K y d , k , v i ) ∑ v exp ( m v + K k , v t + K y d , v c + K y d , k , v i ) 2
  • Step 3: For every word in collected documents (n ∈ { 1 , 2 , 3 , ⋯ ⋯ . . N d } ) :

Draw word topic assignment based on an unsupervised model that can be generated from the multinomial distribution:

To produce thematic topics from selected documents, the text from the article title, abstract, and keywords were combined to prepare a text corpus and used as the input in the STM approach. At first, text cleaning was done by removing commonly used words or stop. Secondly, special characters, numbers, equations, and non-English words were also eliminated to make text corpus compatible for STM approach.

A total of 162 articles were selected (Table ​ (Table1). 1 ). R-package is used to perform the STM approach by using the inbuilt STM library. The generated thematic topics from the STM approach are shown in Fig.  8 .

An external file that holds a picture, illustration, etc.
Object name is 12063_2021_208_Fig8_HTML.jpg

Generated topic labels from the STM approach

Topic labels were generated from Fig.  8 . Topic 1 labels “Risk associated with supply chain management” generated from the probabilistic distribution of most frequently used keywords like, ‘supplier’, ‘risk’, ‘chain’, ‘network’, ‘disrupt’, ‘model’, and ‘cost’. Similarly, other topics are generated from respective keywords which are presented in Table ​ Table6 6 .

Top identified words under each topic

Topic 1: Risk associated with supply chain management, Topic 2: Sustainable transportation and logistics, Topic 3: Resiliency in supply chain, Topic 4: Supplier risk management, Topic 5: Data-driven supply chain, Topic 6: Decision model in supply chain, Topic 7: Technology management in supply chain firms, Topic 8: Network design in supply chain, Topic 9: Machine learning in supply chain, Topic 10: Optimization algorithm in supply chain.

The highly frequent words under each generate topic are shown in Table ​ Table6. 6 . Two other metrics, Frex and Lift are also presented, where lift shows frequent words which have importance for only a particular topic and can be regarded as rare words. Frex, on the other hand, denotes frequent and exclusive words to a specific topic. After the topic’s generation by STM approach, articles based on each topic were reviewed. The discussion for each topic has been provided in the next section. The world map of evolving research themes is shown in Fig.  9 .

An external file that holds a picture, illustration, etc.
Object name is 12063_2021_208_Fig9_HTML.jpg

Word map of ten emerging research topics of AI and supply chain resiliency

Emerging research themes of AI and supply chain resiliency

Risks associated with supply chain management.

In this context, risk can be defined as the possibility of arising unexpected or unwanted negative repercussions from an activity or event (Rowe  1980 ), and manmade or natural disasters (Shahed et al.  2021 ). The risks associated with the supply chain can be defined as the disruption caused by exposure to an event or activity that affects the management of the supply chain network (Christopher and Lee  2004 ). In this modern and global environment, managing risks is gradually becoming challenging because of the uncertainties associated with demand and supply, outsourcing from global companies, and short life cycles of products (Ghadge et al.  2012 ). Also, the risks associated with poorly handled project management reflects in the entire supply chain because the project risks are not well communicated all through the supply chain (Thunberg et al.  2017 ). Similarly, Zuo et al. ( 2009 ) asserted that the availability of international sources is not beneficial anymore because of the lack of communication between project management and procurement teams and because of lack of management in the entire supply chain. On the other hand, global sourcing is often linked with complexities comparing to a simple internal supply chain or project, for instance, export regulations, taxes, import and export duties, exchange rate fluctuations, increased transportation costs, etc. (Tang and Musa  2011 ).

Shahed et al. ( 2021 ) referred to the supply chain risks experienced due to disruptions caused by natural disasters like an outbreak of coronavirus. Since November 2019, coronavirus (SARS-COV-2) has become a disruption risk and has destroyed the whole supply chain activities (Taqi et al.  2020 ) through restrained air transport facilities, unavailability of raw materials supply, border closure, and the entire shutting down of production activities (Chowdhury et al.  2020 ). The ongoing pandemic has significantly affected every type of supply chain, like, the food supply chain (Barman et al.  2021 ), medicine supply chain (Goodarzian et al.  2021a ), commercial products supply chain (Paul and Chowdhury  2020 ), etc.

The pandemic created dual disruptions like a rapid increase in demand for high-demand products like hand sanitiser, toilet paper, etc., and a decrease in the supply of the raw material in supply chains (Koonin  2020 ). To reduce the negative impacts of the COVID-19 pandemic agile project management was proposed (Koch and Schermuly  2021 ). A production recovery model was established by using a mathematical modeling approach to overcome these disruptions in the supply chain of high-demand and essential products during the pandemic (Paul and Chowdhury  2020 ). To develop sustainable SCM, an operational excellence approach was applied through the role of big data analytics (Bag et al.  2020 ). Furthermore, 33 barriers were identified in innovations for sustainable SCM in the manufacturing industry of a developing country, and a framework to overcome these barriers was provided by using the best–worst method (Gupta et al.  2020 ). However, Fasan et al. ( 2021 ) reported that companies with green SCM practices experienced less negative abnormal stock returns during the pandemic. They suggested that green SCM is identified as an effective risk management tool. Thus, we proposed the following propositions:

  • Proposition 1: To develop a supply chain model using AI techniques to mitigate sudden risks and disruptions caused by the COVID-19 pandemic.
  • Proposition 2: To recommend applicability and benefits of emerging technology like AI, 3D printing solutions, blockchain, automation, etc., in solving real-time issues and creating a resilient supply chain post-COVID-19.
  • Proposition 3: To assess both strengths and weaknesses of AI-enabled technologies in project management and SCR post-COVID-19.

Sustainable transportation and logistics

The growth and development of an economy lead to a massive rise in transportation activities. In industrialized countries, transportation has become a crucial and basic activity for social and economic development. As the gross domestic product grows, transportation activities certainly increase (Faulin et al.  2019 ). Transportation is linked to various adverse external effects like air and noise pollution, greenhouse gas emissions, accidents, etc. Also, it is a major contributor to human-induced climate change. It is reported that greenhouse gas emissions have grown globally at a faster rate in the transportation sector than in any other sector (Tchanche  2021 ). Logistical and transportation activities have numerous detrimental effects on the societal and natural environment which are necessary to be reduced. Therefore, sustainable development of transportation and logistics necessitate sustainable activities that reduce adverse environmental impacts and significantly bring social and economic benefits (Abbasi and Nilsson  2016 ).

The transport system comprises passenger mobility and freight transportation, which involves numerous additional processes like inventory management, storage management, returns and waste issues, project management, etc. These activities make it more challenging and concerning for further research regarding sustainable development (Gonzalez-Feliu  2018 ). To support decision making, quantitative methods are being applied in many fields such as logistics, transportation, SCM, and risk minimization (Render and Stair  2017 ). Pishvaee and Razmi ( 2012 ) proposed a fuzzy mathematical programming model which is used to develop an environmental supply chain during disruptions. An integrated approach was presented based on system dynamics simulation and an analytic network process to examine policies for sustainable transport (Sayyadi and Awasthi  2020 ). Neto et al. ( 2008 ) reviewed the main activities in logistic networks that affect cost efficiency and environmental performance. They highlighted the benefits of using multi-objective programming (MOP) to develop or design a sustainable network. Nonetheless, a hybrid multi-criteria method is used to examine economic, social, environmental and risk aspects, by employing fuzzy analytic hierarchy process (AHP) and fuzzy vlsekriterijumska optimizacija i kompromisno resenje (VIKOR) methods for creating sustainable supply chain and logistics (Wang et al.  2021 ). Thus, we proposed the following:

  • Proposition 4: To analyse the effectiveness of advanced technologies in reducing social, economic, and environmental impacts of transportation and logistics.
  • Proposition 5: The COVID-19 emergency implies the critical necessity of implementing sustainable practices in logistics and transportation.
  • Proposition 6: To develop an AI-based model to solve social and environmental issues in supply chains and link it with sustainable development.
  • Proposition 7: Future studies may evaluate the impact of different sustainable transport and logistics practices such as eco-design, net-zero carbon supply chain, research and development management, etc.

Resiliency in supply chain

Many failures or disruptions have been observed in the supply chain by which firms get affected because of the unexpected changes in consumer demand and partly due to the inability of new technological innovation adoption (Singh et al.  2019 ). Recent economic and business risks that occurred due to the outbreak of the COVID-19 pandemic have shifted the focus of the practitioners and researchers to develop a resilient supply chain network (Spieske and Birkel  2021 ). Although resilience is regarded as a broad concept, core concern involves measurement of the effectiveness and performance of the entire system which comprises production line, supply chain network, telecommunication network, etc. (Singh et al.  2019 ). In the entire project, even delay in some activities can disrupt the whole network and reduce project resilience. In this regard, the disruptions caused by the COVID-19 pandemic are probably the most severe in the last decade to the global supply chain (Araz et al.  2020 ). Previous literature gives evidence from various studies to explain the antecedents of SCR (Bode et al.  2011 ; Kim et al.  2015 ).

To efficiently managing disruptions in the supply chain in case of a pandemic, a decision support system based on the Fuzzy Inference System (FIS) is effective to manage the demand for healthcare supplies (Govindan et al.  2020 ). Considering the outbreak and the corresponding risks in the supply chain, a simulation model is proposed to manage global supply chain disruption and to predict the severe outcomes of COVID-19 impact on supply chain performance (Ivanov and Dolgui  2020 ). Kumar and Anbanandam ( 2020 ) offered an SAP-LAP framework to enhance the supply chain resilience and to initiate resilience-building processes. Furthermore, an agent-based model (ABM) was developed using simulation software providing recovery plans and several strategies to manage skyrocketing demand of essential items during pandemic (Rahman et al.  2021 ). Thus, we proposed the following propositions:

  • Proposition 8: Spply chain recovery model using innovative technology and big data analytics is required to overcome the SCR issues during an outbreak.
  • Proposition 9: The COVID-19 emergency has created a need for resilient strategies to reduce production and delivery complexities.
  • Proposition 10: To evaluate not only short-term recovery model for SCR but also long-term strategies to recover and regain strength post-pandemic by using AI efficiency.
  • Proposition 11: Future studies must integrate the role of project management in SCR post pandemic because only a limited number of studies exists concerning project management and SCR.

Supplier risk management

Supplier risk management considers the risks associated with the wrongdoing or misconduct of suppliers (Canzaniello et al.  2017 ). The supplier selection decision is regarded as one of the major issues in the context of project management (Sabbaghi  2020 ) and SCM faced by managers to retain competitiveness (Bai and Sarkis  2010 ). The risk associated with supplier selection can cause disruptions in entire project management and subsequently affect the supply chain. Also, the overall purchasing cost is influenced by the selection of the right supplier, which impact the overall cost of the final product (Pazhani et al.  2016 ).

Sun et al. ( 2012 ) proposed a quality risk management model and developed a P-chart solution model to mitigate quality risks in a supplier-assembler structure supply chain. The issue in the manufacturing supply chain was studied that comprises multiple suppliers and multiple uncertainties, and an integrated inventory management policy was formulated by using the stochastic dynamic programming approach to enable supplier risk management (Song et al.  2014 ). Wu et al. ( 2010 ) developed a fuzzy multi-objective programming model for supplier selection considering risk factors. Many studies related to supplier risk management have similarities with decision modeling work. A decision model was developed by applying a traditional supply risk management approach in consideration with qualitative and quantitative risk factors in the selection of suppliers and evaluating other strategies for risk mitigation (Yoon et al.  2018 ). In addition, a data mining approach was used for supplier risk management by ascertaining latent association among pre-qualification data of supplier and overall rating of the supplier (Jain et al. 2014 ). However, there are many techniques in AI like Bayesian networks, fuzzy logic, differential evolution, etc., that are not employed in this field of research of supplier risk management (Hamdi et al.  2018 ). In the field of supply chain risk management and supplier selection, Hamdi et al. ( 2018 ) conducted a literature review study and concluded that the research in this field is not considered enough in comparison to other fields of supply chain risk management. Thus, we proposed the following propositions:

  • Proposition 12: To develop an AI-enabled framework to mitigate the risks associated with supplier selection and project management.
  • Proposition 13: To develop supplier risk management model using AI techniques like fuzzy logic, Bayesian networks, artificial neural networks (ANNs), differential evolution, etc.
  • Proposition 14: There is a need for more scientific research in this field of SCM that offers optimum solutions using big data analytics.
  • Proposition 15: Future studies may incorporate green SCM practices in supplier selection management.

Data-driven supply chain

A data-driven supply chain is a supply chain that employs big data as the core of qualitative and quantitative techniques to improve supply chain competitiveness (Shamsuzzoha et al.  2020 ). Today, companies are investing greatly in projects based on information technology to optimize inventory levels, automate transactions, track supply and operations, and various supply chain decisions (Yu et al.  2018 ). This trend of the automated or data-driven supply chain provides significant prospects to enhance efficiency and reduce cost (Wu et al.  2016 ). The worldwide scope of the supply chain brings a large volume of collected data from its numerous processes. This big data is analysed and interpreted by the supply chain professionals to support decisions and to recommend new organizing techniques of the supply chain (Hazen et al.  2014 ). A big data strategy implementation in the project management and supply chain could bring potential improvements in effectiveness and efficiency through all project activities like demand forecasting, location monitoring, supply planning, product, and service acceptance, understanding supplier and customer behaviour, etc. (Kwon et al.  2014 ).

Over the next decade, tremendous changes are expected in the supply chain and logistics, such as technology influence on information or data flows, autonomous decision making, new cooperation models in value networks connections, big data analytics, etc. (Nitsche et al.  2021 ). Wanke et al. ( 2017 ) suggested that a good inventory allocation model manages various decisions regarding the logistic plan of inventories from sellers to consumers when there is insufficient stock to meet each consumer demand. A data-driven approach can be employed to ascertain factors enabling resilience in the supply chain and the importance of quality information sharing, and swift trust can be emphasized (Papadopoulos et al.  2017 ). Cavalcante et al. ( 2019 ) developed a data-driven hybrid technique to theorize the concepts of resilient supply chain performance. Furthermore, based on the information sharing and using hybrid industry 3.5 strategy, a material resource allocation, and management approach can also be developed in supply chains which can meet around 90 percent consumer material fulfilment rate (Kuo et al.  2021 ). Thus, we proposed the following propositions:

  • Proposition 16: A multi-product and multi-horizon approach using big data and AI should be developed to bring resiliency in the supply chain post-COVID-19.
  • Proposition 17: The COVID-19 emergency indicates a need for a data-driven forecast model that provides demand and supply surges during an outbreak and enables supply chain firms to monitor their operations accordingly.
  • Proposition 18: In a rapidly changing scenario, modification of existing strategies is required to overcome supply chain disruptions during the pandemic.

Decision model in supply chain

At each level in the supply chain, effective decision-making plays a vital role in the reduction of inventory cost, fulfil consumer demands, expand market share, and enhancing customer service level (Singh et al.  2019 ). Similarly, a significant impact is posed by decision-making on the resilient abilities of the company. For this purpose, developing a decision support system by supply chain automation is among the several approaches of optimum decision making (Wang et al.  2013 ). Riahi et al. ( 2014 ) established a mathematical decision-making model to evaluate the security score of the container by using analytical hierarchy and the Bayesian network process. This model was used to reduce the risks in the logistic process, to analyse security-based disruptions, and provide an acceptable security level. To quantify several resilient strategies for risk mitigation, a decision support model can be developed with the combination of layered analytic network process (ANP) and grey theory as in the casestudy of electronics producing companies conducted by Rajesh ( 2020 ).

An ontology-based decision support system is recommended to strengthen resilience in the supply chain during a disruption by using PSO-DE as an optimization technique (Singh et al.  2019 ). By contemplating the awareness of online consumers regarding carbon emissions, a low-carbon decision-making model can be established based on online shops and sellers (Wu et al.  2021 ). Pamucar et al. ( 2020 ) proposed a fuzzy neutrosophic approach for decision-making for the selection and evaluation of suppliers. Furthermore, the impact of COVID-19 disruptions on supply chain decisions must be examined and a stochastic optimization model may be proposed for sharing and allocating a critical resource during a pandemic (Mehrotra et al.  2020 ). Thus, we proposed the following propositions:

  • Proposition 19: To investigate the enablers of a sustainable supply chain and propose an AI-based decision model to overcome the challenges that occur due to pandemics.
  • Proposition 20: To develop the model using fuzzy MICMAC and fuzzy TISM and based on experts’ recommendations without biasness.

Technology management in supply chain firms

Technology management is defined widely as “ a process, which includes planning, directing, control and coordination of the development and implementation of technological capabilities to shape and accomplish the strategic and operational objectives of an organization ” (Cetindamar et al.  2009 ). It is crucial to evaluate the impact of information technology on today’s organization as it has become a fundamental aspect of SCM. An efficient and successful SCM relies on the management of the quality and technology within the technical and social system of the supply chain. These technical and social systems are established on the connections of several factors that lie within quality and technology management (Kuei et al.  2001 ). In transportation and logistics, technological development is bringing efficiency and improvements. The activities related to technological innovation can help supply chain firms to increase productivity, reduce risks and costs (Fu et al.  2021 ).

Lee et al. ( 2018 ) stated that technology innovation is an important factor for the sustainable growth of the company and in recent years, many companies are shifting their attention to technology management to achieve competitive advantage. For this purpose, they proposed an ensemble model to support technological integration for achieving companies’ sustainable growth. On the other hand, for freight transportation, sustainable technologies were evaluated by using spherical fuzzy AHP and TOPSIS approach (Jaller and Otay  2020 ). The impact of technology management was investigated on the sustainable performance of the company through empirical research (Tasleem et al.  2019 ). Furthermore, the adoption barriers of blockchain technology were investigated for accomplishing a sustainable supply chain (Kouhizadeh et al.  2021 ). A two-stage strategic framework was established by Kuei et al. ( 2002 ) that provide strategies for technology management and supply chain quality enhancement. However, by thoroughly reviewing the literature it is found that there is a dearth of literature regarding supply chain firms and technology management models. Thus, we proposed the following propositions:

  • Proposition 21: To develop a framework using AI techniques to facilitate recovery strategies and sustainable operations in supply chains covering various sectors.
  • Proposition 22: To identify the drivers and barriers in technology management to create a sustainable and resilient supply chain.

Network design in supply chain

Network design in the supply chain is sometimes regarded as strategic supply chain planning which is a part of the SCM planning process. It governs the physical structure and infrastructure of the supply chain (Govindan et al.  2017 ). A firm’s or system’s capability to revert to its initial condition or rather to a more advantageous state after disruption is called resilience (Tang  2006 ). This ability in SCM is directly influenced by the network design, which is one of the most important parts of any project. However, a resilient network of the supply chain must operate effectively in both situations, either normally or during disruptions (Hasani et al.  2021 ). In the area of creating reliable supply chain network design models, many studies undertake failure probability as a pre-specified constraint for transportation or facility under disruptions (Hatefi et al.  2015 ). As far as disruptions caused by the COVID-19 pandemic are concerned, there is a critical need for a sustainable network design to overcome the present and upcoming challenges. According to Majumdar et al. ( 2020 ), during COVID-19 the growing concern to fulfil environmental and social requirements are pushing pharmacies/hospitals to contemplate the influence of sustainable supply chain network design on the environment and society. Though, there is a dearth of good mathematical models in this area of research (Goodarzian et al.  2021a ).

Fattahi ( 2020 ) proposed a data-driven approach for the development of socially accountable supply chain networks under disruptions. A multi-objective optimization model was proposed to enable a sustainable supply chain network design under uncertainty by using strength Pareto evolutionary algorithm 2 (SPEA2) (Hasani et al.  2021 ). Zahedi et al. ( 2021 ) developed a relief supply chain network using the internet of things (IoT) to analyse several suspected cases during the pandemic. Mehar approach was suggested to solve the distance problem in the supply chain network, by using the lexicographic method to compare interval-valued Pythagorean fuzzy numbers (Bhatia et al.  2021 ). To establish a sustainable supply chain network Lahri et al. ( 2021 ) proposed a multi-objective possibilistic integer linear programming model using the integrated possibilistic programming, TOPSIS, BWM, and Epsilon (ε) constraint method. Thus, we proposed the following propositions:

  • Proposition 23: Use of AI technique to minimize the risks for two-echelon resilient supply chain network design.
  • Proposition 24: To explore the role of industry 4.0 techniques in creating resilient supply chain network design.
  • Proposition 25: To ascertain the effectiveness of AI applications in managing and recovering the supply chain from sudden disruptions like a pandemic.

Machine learning in supply chain

Machine learning is the tool that facilitates the reduction and elimination of the negative impact of data interpretation because it does not entail direct human involvement. It responds quickly to the demands of the industries by incorporating the large data set as the input into the system (Tjahjono et al.  2017 ). To survive the increasing competition, automation is growing rapidly in industrial entities where they use software-enabled systems as the communication medium (Siderska and Jadaan  2018 ). Machine learning is considered one of the best tools in the present scenario as it focuses on resource optimization in the supply chain (Nagar et al.  2021 ). Machine learning helps project managers to easily organize thousands of tasks while managing all resources and project. Sindhwani et al. ( 2019 ) reported that the data input and analysis in the traditional supply chain and project management were performed manually which constraints the effective handling of the issues throughout the supply chain. In addition, data analysis was not adequate in some cases which led to interpretation of negative influence of the reliability of business operations (Kersten et al.  2019 ).

Therefore, to mitigate these risks and adverse effects of disruptions in the supply chain, the application of machine learning has received growing attention in recent years (Baryannis et al.  2019b ). To measure the risk behaviour Bayesian network theory was used to examine the multi-echelon network-facing real-time disruptions in the supply chain (Ojha et al.  2018 ). A hybrid technique that combines machine learning and simulation was developed and used to examine its applicability in decision-making support in SCP and resilient supplier selection (Cavalcante et al.  2019 ). Furthermore, Wichmann et al. ( 2020 ) discussed automated supply chain mapping to maintain supply chain structural visibility by using deep learning which facilitated automatic extraction of the supplier–buyer relation from natural language text. It enabled firms to validate existing supply chain maps, generate fundamental supply chain maps automatically, and enhance existing maps with further information of the suppliers. Thus, we proposed the following propositions:

  • Proposition 26: To explore other machine learning techniques and a more feature-rich dataset like deep learning and neural networks etc. and to examine its applicability and effectiveness.
  • Proposition 27: To identify the barriers in SCR and big data solutions using machine learning techniques by applying cause-effect relationships.

Optimization algorithm in supply chain

An optimization algorithm is a method to compare various solutions until an effective and optimum solution for a problem is generated (Sadeghi et al.  2021 ). In this age of digitalization and AI, regulating the supply chain through emerging technologies becomes an integral part of the firms to generate sustainable output. Optimization algorithm provides an effective system to manage and control large projects. The scope of big data in many fields is massive but there is a shortage of literature in designing and formulating optimization models using big data analytics for the problems related to the supply chain (Goodarzian et al.  2021b ). A two-stage supply chain distribution optimization model was proposed using a modified particle swarm optimization (MPSO) to solve inventory control and integrated location problems (Mousavi et al.  2017 ). Fathi et al. ( 2021 ) developed an optimization model for location-inventory supply chain by employing a two-phase approach based on stochastic optimization and queuing theory, and a hybrid genetic algorithm was created to mathematically tract the problem. Nevertheless, to solve the substantial problems in the supply chain using big data characteristics two hybrid meta-heuristic algorithms were proposed (Goodarzian et al.  2021b ). Thus, we proposed the following propositions:

  • Proposition 28: The AI algorithms adoption to perform real-time data analysis in solving the resiliency issues in the supply chain during disruptions.
  • Proposition 29: To explore the strength of AI techniques and optimization algorithms in finding solutions to create sustainable multi-stage or multi-channel supply chain networks.

Discussion and proposed research model

The current study was conducted to analyse the impact of AI techniques in creating a resilient supply chain. The study has also taken into consideration the disruptions caused by the COVID-19 pandemic on the global SCM. The STM approach and a systemic literature review was adopted to explore the research on SCR and AI. The generated thematic topics, such as Risk associated with SCM, sustainable transportation, and logistics, resiliency in supply chain, supplier risk management, data-driven supply chain, decision model in supply chain, technology management in supply chain firms, network design in supply chain, machine learning in supply chain, optimization algorithm in supply chain have been identified. A significant contribution has been observed in respect to SCR and the application of AI. It was also reported that industry 4.0 technologies can facilitate risk mitigation ability to the firms to continue their operations during disruptions (Zhang et al.  2020 ). Shih ( 2020 ) supported this condition of current pandemic, where the unavailability of human labour is the most critical issue which potentially harms the operations of the supply chain. Subsequently, many researchers suggested that technologies of industry 4.0 such as AI, the IoT, and big data analytics, can help in building resilience in SCM (Dolgui and Ivanov  2020 ; Birkel and Hartmann  2020 ; Nayal et al.  2021 ).

The outbreak of the novel coronavirus (COVID-19) has uncovered the vulnerability of the supply chains at the beginning of the year 2020 (Govindan et al.  2020 ), although supply chains are under extreme pressure before this pandemic as well (Lechler et al.  2019 ). However, the disruptions necessitate resilience in a single supply chain only, but the systemic threats and pandemics disturb an entire supply chain that involves multiple value and supply chains only in a short time (Golan et al.  2020 ). The pandemic and lockdown in a country lead to logistic disruptions along with a shortage of labour force which eventually caused supply-side shocks to the supply chain. Furthermore, it brings an unexpected surge in the demand-side of the food supply chain because of hoarding behaviour and panic buying among consumers (Hobbs  2020 ). Hence, the logistic system becomes vulnerable in managing sudden disruptions and recovering the supply chain (Choi  2020 ) which brings forth the need for a stronger, more innovative and resilient supply chain. The literature recognizes that AI is considered a pathbreaking analytics tool to improve the performance of the supply chain (Grover et al.  2020 ). Several studies were conducted to analyse AI effectiveness in handling the supply chain disruption due to COVID-19 (Ivanov and Dolgui  2020 ; Nayal et al.  2021 ; Belhadi et al.  2021a ).

Nayal et al. ( 2021 ) evaluated the challenges of employing machine learning and AI in the agriculture supply chain to reduce the impacts of COVID-19 by using a hybrid approach of Delphi ISM-Fuzzy MICMAC-ANP. They reported that data privacy and security are the biggest challenges in the implementation of machine learning and AI in the supply chain, although these technological applications turned out to be a powerful enabler to accurately predict and minimize uncertainties. The IoT is a robust tool for SCR as it enables items to track and determine crucial metrics along the entire supply chain (Kara et al.  2020 ). In another study, the short-term and long-term strategies were adopted, and the SCR model was developed by using sequential mixed-method for resilience evaluation, Financial Impact (FI) analysis, and integrating Time-to-Recovery (TTR). The results of the study supported the advanced use of industry 4.0 technologies in mitigating the risks related to the pandemic, also big data analytics play a crucial role in supply chain activities by providing real-time information to reduce disruptions (Belhadi et al.  2021b ). Moreover, it is recommended that at the retail store level, companies should implement a contactless payment system to ensure safety measures (Mollenkopf et al.  2020 ). Similarly, easing capital flow was proposed to deal with the scarcity of capital for digitalization and restructuring the supply chain during or post COVID-19 (Deaton and Deaton  2020 ).

Improving technological capability in supply chains is crucial to overcome the disruptions caused by the pandemic. Therefore, requirements and acceptance of mobile services have grown significantly as customers prefer to receive products and services at their doorstep during COVID-19 (Choi  2020 ). For this purpose, it is suggested that companies should use online sales, digitalization, mobile services, and information technology to observe the supply chain and mitigate associated risks. In this regard, several technologies like, AI, 3-D printing, Big data analytics, cloud computing, and the IoT are recommended (Chowdhury et al.  2021 ). Also, to predict supply chain disruptions, adding agility to the data is suggested (Brintrup et al.  2020 ). A future research framework is proposed in Fig.  10 .

An external file that holds a picture, illustration, etc.
Object name is 12063_2021_208_Fig10_HTML.jpg

A proposed research framework for AI in SCR

The proposed research framework comprises ten emerging research themes of SCR in the first stage. The second stage involves several AI techniques that can be incorporated to achieve resiliency in the supply chain. In the last stage, the benefits of deploying AI techniques into SCM are presented. These benefits can be achieved during or post-pandemic to overcome disruptions.

Implications

The present study was conducted using bibliometric analysis and STM to examine the previous literature on AI in SCR. Based on STM-generated topics, a systematic literature review is carried out. This study contributes to the literature by providing a review of existing studies in the field of AI, project management, supply chain, and SCR. The current study provides a review of the studies conducted before and during the COVID-19 pandemic related to SCR. It adds to the literature by providing a systematic literature review along with the application of bibliometric technique and network analysis to identify the most influential works in this field of study.

The outcome developed from the previous studies will help managers to utilize AI and industry 4.0 technique to achieve resilience in the supply chain during or post-pandemic. This study will also help firms and practitioners by providing future research propositions. The implementation of AI techniques will enable firms and managers to mitigate sudden disruptions caused by any virus outbreak and to recover the supply chain instantly. The technological innovations and AI applications will help in creating a resilient supply chain and further facilitate risk mitigation, supplier selection, decision modeling, technology management, network design, data-driven and optimization algorithm in the supply chain.

Conclusions

The widespread transmission of the novel COVID-19 has developed grave uncertainties in the global supply chain. The effects of the pandemic have disrupted the entire supply chain mostly in every sector. In this regard, scholars and practitioners have shifted their focus to create a more sustainable and resilient supply chain. For this purpose, AI-based technological development has provided tools and techniques to implement in supply operations. The current study focuses on research work conducted in the field of AI in SCR. The various topics were identified, namely Risk associated with SCM, sustainable transportation and logistics, resiliency in supply chain, supplier risk management, data-driven supply chain, decision model in supply chain, technology management in supply chain firms, network design in the scs, machine learning in supply chain, optimization algorithm in SCs. Bibliometric analysis and STM were conducted to comprehend the research trends in AI and SCR. This research will provide a deeper and better insight into the implication of AI in SCR and it will help the SCM to mitigate the associated risks. An attempt is made to include most of the previous works related to AI in SCR based on the identified themes. The study is limited to only journal articles and does not include other papers such as conference papers, field reports, company reports, book chapters, etc. The bibliometric analysis will enable a researcher to classify the growth pattern and the amount of the previous literature available on AI in SCR. Consequently, we recommend future studies on the implication of AI and mitigating barriers in SCR. It is also recommended to analyse the detrimental impact of AI on SCR, and to provide evidence regarding the weakness and challenges of AI-enabled technologies in the context of SCR.

Publisher's Note

Springer Nature remains neutral with regard to jurisdictional claims in published maps and institutional affiliations.

Contributor Information

Farheen Naz, Email: [email protected] .

Anil Kumar, Email: [email protected] .

Abhijit Majumdar, Email: ni.ca.dtii.elitxet@radmujam .

Rohit Agrawal, Email: moc.liamg@tihorreliam .

  • Abbasi M, Nilsson F. Developing environmentally sustainable logistics: Exploring themes and challenges from a logistics service providers’ perspective. Transp Res Part d: Transp Environ. 2016; 46 :273–283. [ Google Scholar ]
  • Agrawal R, Wankhede VA, Kumar A, Upadhyay A, Garza-Reyes JA (2021) Nexus of circular economy and sustainable business performance in the era of digitalization. Int J Prod Perform Manag Vol. ahead-of-print No. ahead-of-print. 10.1108/IJPPM-12-2020-0676
  • Araz OM, Choi TM, Olson D, Salman FS. Data analytics for operational risk management. Decis Sci. 2020; 51 (6):1316–1319. [ Google Scholar ]
  • Bag S, Wood LC, Xu L, Dhamija P, Kayikci Y (2020) Big data analytics as an operational excellence approach to enhance sustainable supply chain performance. Resour Conserv Recycl 153:104559 [ PMC free article ] [ PubMed ]
  • Bai C, Sarkis J. Integrating sustainability into supplier selection with grey system and rough set methodologies. Int J Prod Econ. 2010; 124 (1):252–264. [ Google Scholar ]
  • Barman A, Das R, De PK (2021) Impact of COVID-19 in food supply chain: Disruptions and recovery strategy. Current Research in Behavioral Sciences 2:100017
  • Baryannis G, Dani S, Antoniou G. Predicting supply chain risks using machine learning: The trade-off between performance and interpretability. Futur Gener Comput Syst. 2019; 101 :993–1004. [ Google Scholar ]
  • Baryannis G, Validi S, Dani S, Antoniou G. Supply chain risk management and artificial intelligence: state of the art and future research directions. Int J Prod Res. 2019; 57 (7):2179–2202. [ Google Scholar ]
  • Belhadi A, Kamble S, Jabbour CJC, Gunasekaran A, Ndubisi NO, Venkatesh M (2021a) Manufacturing and service supply chain resilience to the COVID-19 outbreak: Lessons learned from the automobile and airline industries. Technol Forecast Soc Chang 163:120447 [ PMC free article ] [ PubMed ]
  • Belhadi A, Mani V, Kamble SS, Khan SAR, Verma S. Artificial intelligence-driven innovation for enhancing supply chain resilience and performance under the effect of supply chain dynamism: an empirical investigation. Ann Oper Res. 2021 doi: 10.1007/s10479-021-03956-x. [ PMC free article ] [ PubMed ] [ CrossRef ] [ Google Scholar ]
  • Bhatia TK, Kumar A, Appadoo SS, Gajpal Y, Sharma MK. Mehar Approach for Finding Shortest Path in Supply Chain Network. Sustainability. 2021; 13 (7):4016. [ Google Scholar ]
  • Birkel HS, Hartmann E. Internet of Things–the future of managing supply chain risks. Supply Chain Manag. 2020; 25 (5):535–548. [ Google Scholar ]
  • Bode C, Wagner SM, Petersen KJ, Ellram LM. Understanding responses to supply chain disruptions: Insights from information processing and resource dependence perspectives. Acad Manag J. 2011; 54 (4):833–856. [ Google Scholar ]
  • Braglia M, Frosolini M. An integrated approach to implement project management information systems within the extended enterprise. Int J Project Manage. 2014; 32 (1):18–29. [ Google Scholar ]
  • Brintrup A, Pak J, Ratiney D, Pearce T, Wichmann P, Woodall P, McFarlane D. Supply chain data analytics for predicting supplier disruptions: a case study in complex asset manufacturing. Int J Prod Res. 2020; 58 (11):3330–3341. [ Google Scholar ]
  • Bushuyev S, Bushuiev D, Bushuieva V. Project management during Infodemic of the COVID-19 Pandemic. Innovative Technologies and Scientific Solutions for Industries. 2020; 2 (12):13–21. [ Google Scholar ]
  • Canzaniello A, Hartmann E, Fifka MS. Intra-industry strategic alliances for managing sustainability-related supplier risks: Motivation and outcome. Int J Phys Distrib Logist Manag. 2017; 47 (5):387–409. [ Google Scholar ]
  • Cavalcante IM, Frazzon EM, Forcellini FA, Ivanov D. A supervised machine learning approach to data-driven simulation of resilient supplier selection in digital manufacturing. Int J Inf Manage. 2019; 49 :86–97. [ Google Scholar ]
  • Cetindamar D, Phaal R, Probert D. Understanding technology management as a dynamic capability: A framework for technology management activities. Technovation. 2009; 29 (4):237–246. [ Google Scholar ]
  • Choi TM. Innovative “bring-service-near-your-home” operations under Corona-virus (COVID-19/SARS-CoV-2) outbreak: Can logistics become the messiah? Transport Res E-Log. 2020; 140 :101961. [ PMC free article ] [ PubMed ] [ Google Scholar ]
  • Chowdhury MT, Sarkar A, Paul SK, Moktadir MA. A case study on strategies to deal with the impacts of COVID-19 pandemic in the food and beverage industry. Oper Manag Res. 2020 doi: 10.1007/s12063-020-00166-9. [ CrossRef ] [ Google Scholar ]
  • Chowdhury P, Paul SK, Kaisar S, Moktadir MA. COVID-19 pandemic related supply chain studies: A systematic review. Transport Res E-Log. 2021; 148 :102271. [ PMC free article ] [ PubMed ] [ Google Scholar ]
  • Christopher M, Lee H. Mitigating supply chain risk through improved confidence. Int J Phys Distrib Logist Manag. 2004; 34 (5):388–396. [ Google Scholar ]
  • Deaton BJ, Deaton BJ. Food security and Canada's agricultural system challenged by COVID-19. Can J Agric Econ. 2020; 68 (2):143–149. [ Google Scholar ]
  • Dolgui A, Ivanov D. Exploring supply chain structural dynamics: New disruptive technologies and disruption risks. Int J Prod Econ. 2020; 229 :107886. [ PMC free article ] [ PubMed ] [ Google Scholar ]
  • Donthu N, Kumar S, Mukherjee D, Pandey N, Lim WM. How to conduct a bibliometric analysis: An overview and guidelines. J Bus Res. 2021; 133 :285–296. [ Google Scholar ]
  • Ellegaard O, Wallin JA. The bibliometric analysis of scholarly production: How great is the impact? Scientometrics. 2015; 105 (3):1809–1831. [ PMC free article ] [ PubMed ] [ Google Scholar ]
  • Fasan M, Soerger Zaro E, Soerger Zaro C, Porco B, Tiscini R. An empirical analysis: Did green supply chain management alleviate the effects of COVID-19? Bus Strateg Environ. 2021; 30 (5):2702–2712. doi: 10.1002/bse.2772. [ PMC free article ] [ PubMed ] [ CrossRef ] [ Google Scholar ]
  • Fathi M, Khakifirooz M, Diabat A, Chen H. An integrated queuing-stochastic optimization hybrid Genetic Algorithm for a location-inventory supply chain network. Int J Prod Econ. 2021; 237 :108139. doi: 10.1016/j.ijpe.2021.108139. [ CrossRef ] [ Google Scholar ]
  • Fattahi M. A data-driven approach for supply chain network design under uncertainty with consideration of social concerns. Ann Oper Res. 2020; 288 :265–284. [ Google Scholar ]
  • Faulin J, Grasman SE, Juan AA, Hirsch P. Sustainable transportation: concepts and current practices. Sustainable Transportation and Smart Logistics. 2019 doi: 10.1016/B978-0-12-814242-4.00001-6. [ CrossRef ] [ Google Scholar ]
  • Fu H, Ke GY, Lian Z, Zhang L. 3PL firm’s equity financing for technology innovation in a platform supply chain. Trans Res E-Log. 2021; 147 :102239. [ Google Scholar ]
  • Gaudenzi B, Christopher M. Achieving supply chain ‘Leagility’through a project management orientation. Int J Log Res Appl. 2016; 19 (1):3–18. doi: 10.1080/13675567.2015.1073234. [ CrossRef ] [ Google Scholar ]
  • Ghadge A, Dani S, Kalawsky R. Supply chain risk management: present and future scope. Int J Logist Manag. 2012; 23 (3):313–339. [ Google Scholar ]
  • Golan MS, Jernegan LH, Linkov I. Trends and applications of resilience analytics in supply chain modeling: systematic literature review in the context of the COVID-19 pandemic. Environment Systems and Decisions. 2020; 40 :222–243. [ PMC free article ] [ PubMed ] [ Google Scholar ]
  • Gonzalez-Feliu J. Sustainability evaluation of green urban logistics systems: literature overview and proposed framework. Green Initiatives for Business Sustainability and Value Creation. 2018 doi: 10.4018/978-1-5225-2662-9.ch005. [ CrossRef ] [ Google Scholar ]
  • Goodarzian F, Kumar V, Abraham A. Hybrid meta-heuristic algorithms for a supply chain network considering different carbon emission regulations using big data characteristics. Soft Comput. 2021; 25 (11):7527–7557. doi: 10.1007/s00500-021-05711-7. [ CrossRef ] [ Google Scholar ]
  • Goodarzian F, Taleizadeh AA, Ghasemi P, Abraham A. An integrated sustainable medical supply chain network during COVID-19. Eng Appl Artif Intell. 2021; 100 :104188. [ PMC free article ] [ PubMed ] [ Google Scholar ]
  • Govindan K, Fattahi M, Keyvanshokooh E. Supply chain network design under uncertainty: A comprehensive review and future research directions. Eur J Oper Res. 2017; 263 (1):108–141. [ Google Scholar ]
  • Govindan K, Mina H, Alavi B. A decision support system for demand management in healthcare supply chains considering the epidemic outbreaks: A case study of coronavirus disease 2019 (COVID-19) Transport Res E-Log. 2020; 138 :101967. [ PMC free article ] [ PubMed ] [ Google Scholar ]
  • Grover P, Kar AK, Dwivedi YK. Understanding artificial intelligence adoption in operations management: insights from the review of academic literature and social media discussions. Ann Oper Res. 2020 doi: 10.1007/s10479-020-03683-9. [ CrossRef ] [ Google Scholar ]
  • Gupta H, Kusi-Sarpong S, Rezaei J. Barriers and overcoming strategies to supply chain sustainability innovation. Resour Conserv Recycl. 2020; 161 :104819. [ Google Scholar ]
  • Hamdi F, Ghorbel A, Masmoudi F, Dupont L. Optimization of a supply portfolio in the context of supply chain risk management: literature review. J Intell Manuf. 2018; 29 (4):763–788. [ Google Scholar ]
  • Hasani A, Mokhtari H, Fattahi M. A multi-objective optimization approach for green and resilient supply chain network design: a real-life Case Study. J Clean Prod. 2021; 278 :123–199. [ Google Scholar ]
  • Hatefi SM, Jolai F, Torabi SA, Tavakkoli-Moghaddam R. A credibility-constrained programming for reliable forward–reverse logistics network design under uncertainty and facility disruptions. Int J Comput Integr Manuf. 2015; 28 (6):664–678. [ Google Scholar ]
  • Haus-Reve S, Fitjar RD, Rodríguez-Pose A. Does combining different types of collaboration always benefit firms? Collaboration, complementarity and product innovation in Norway. Res Policy. 2019; 48 (6):1476–1486. [ Google Scholar ]
  • Hazen BT, Boone CA, Ezell JD, Jones-Farmer LA. Data quality for data science, predictive analytics, and big data in supply chain management: An introduction to the problem and suggestions for research and applications. Int J Prod Econ. 2014; 154 :72–80. [ Google Scholar ]
  • Hobbs JE. Food supply chains during the COVID-19 pandemic. Can J Agric Econ. 2020; 68 (2):171–176. [ Google Scholar ]
  • Ivanov D. Predicting the impacts of epidemic outbreaks on global supply chains: A simulation-based analysis on the coronavirus outbreak (COVID-19/SARS-CoV-2) case. Transport Res E-Log. 2020; 136 :101–922. [ PMC free article ] [ PubMed ] [ Google Scholar ]
  • Ivanov D, Dolgui A. A digital supply chain twin for managing the disruption risks and resilience in the era of Industry 4.0. Prod Plan Control. 2020; 32 (9):1–14. [ Google Scholar ]
  • Ivanov D, Dolgui A, Sokolov B. The impact of digital technology and Industry 4.0 on the ripple effect and supply chain risk analytics. Int J Prod Res. 2019; 57 (3):829–846. [ Google Scholar ]
  • Jain R, Singh AR, Yadav HC, Mishra PK. Using data mining synergies for evaluating criteria at pre-qualification stage of supplier selection. J Intell Manuf. 2014; 25 (1):165–175. [ Google Scholar ]
  • Jaller M, Otay I (2020) Evaluating Sustainable Vehicle Technologies for Freight Transportation Using Spherical Fuzzy AHP and TOPSIS. In International Conference on Intelligent and Fuzzy Systems. Springer, Cham. 1197, 118–126
  • Kara ME, Fırat SÜO, Ghadge A. A data mining-based framework for supply chain risk management. Comput Ind Eng. 2020; 139 :105570. [ Google Scholar ]
  • Katsaliaki K, Galetsi P, Kumar S (2021) Supply chain disruptions and resilience: a major review and future research agenda. Ann Oper Res 1–38 [ PMC free article ] [ PubMed ]
  • Kersten W, Blecker T, Ringle CM (2019) Artificial intelligence and digital transformation in supply chain management: innovative approaches for supply chains. Berlin: epubli GmbH. 10.15480/882.2460
  • Kim Y, Chen YS, Linderman K. Supply network disruption and resilience: A network structural perspective. J Oper Manag. 2015; 33 :43–59. [ Google Scholar ]
  • Koch J, Schermuly CC. Managing the Crisis: How COVID-19 Demands Interact with Agile Project Management in Predicting Employee Exhaustion. Br J Manag. 2021 doi: 10.1111/1467-8551.12536. [ CrossRef ] [ Google Scholar ]
  • Koonin LM. Novel coronavirus disease (COVID-19) outbreak: Now is the time to refresh pandemic plans. J Bus Contin Emer Plan. 2020; 13 (4):1–15. [ PubMed ] [ Google Scholar ]
  • Kouhizadeh M, Saberi S, Sarkis J. Blockchain technology and the sustainable supply chain: Theoretically exploring adoption barriers. Int J Prod Econ. 2021; 231 :107831. [ Google Scholar ]
  • Kuei CH, Madu CN, Lin C. The relationship between supply chain quality management practices and organizational performance. Int J Qual Reliab Manag. 2001; 18 (8):864–872. [ Google Scholar ]
  • Kuei CH, Madu CN, Lin C, Chow WS. Developing supply chain strategies based on the survey of supply chain quality and technology management. Int J Qual Reliab Manag. 2002; 19 (7):889–901. [ Google Scholar ]
  • Kuhn KD. Using structural topic modeling to identify latent topics and trends in aviation incident reports. Transp Res Part C Emerg Technol. 2018; 87 :105–122. [ Google Scholar ]
  • Kumar PS, Anbanandam R. Theory building on supply chain resilience: a SAP–LAP analysis. Glob J Flex Syst Manag. 2020; 21 (2):113–133. [ Google Scholar ]
  • Kuo TC, Chen KJ, Shiang WJ, Huang PB, Otieno W, Chiu MC. A collaborative data-driven analytics of material resource management in smart supply chain by using a hybrid Industry 3.5 strategy. Resour Conserv Recycl. 2021; 164 :105160. [ Google Scholar ]
  • Kwak DW, Seo YJ, Mason R. Investigating the relationship between supply chain innovation, risk management capabilities and competitive advantage in global supply chains. Int J Oper Prod Manag. 2018; 38 (1):2–21. doi: 10.1108/IJOPM-06-2015-0390. [ CrossRef ] [ Google Scholar ]
  • Kwon O, Lee N, Shin B. Data quality management, data usage experience and acquisition intention of big data analytics. Int J Inf Manage. 2014; 34 (3):387–394. [ Google Scholar ]
  • Lahri V, Shaw K, Ishizaka A. Sustainable supply chain network design problem: Using the integrated BWM, TOPSIS, possibilistic programming, and ε-constrained methods. Expert Syst Appl. 2021; 168 :114373. [ Google Scholar ]
  • Lalmi A, Fernandes G, Souad SB. A conceptual hybrid project management model for construction projects. Procedia Comput Sci. 2021; 181 :921–930. [ Google Scholar ]
  • Lechler S, Canzaniello A, Roßmann B, Heiko A, Hartmann E. Real-time data processing in supply chain management: revealing the uncertainty dilemma. Int J Phys Distrib Logist Manag. 2019; 49 (10):1003–1019. [ Google Scholar ]
  • Lee J, Kang JH, Jun S, Lim H, Jang D, Park S. Ensemble modeling for sustainable technology transfer. Sustainability. 2018; 10 (7):2278. [ Google Scholar ]
  • Majumdar A, Shaw M, Sinha SK. COVID-19 debunks the myth of socially sustainable supply chain: A case of the clothing industry in South Asian countries. Sustain Prod Consum. 2020; 24 :150–155. [ Google Scholar ]
  • Mehrotra S, Rahimian H, Barah M, Luo F, Schantz K. A model of supply-chain decisions for resource sharing with an application to ventilator allocation to combat COVID-19. Nav Res Logist (NRL) 2020; 67 (5):303–320. [ Google Scholar ]
  • Mollenkopf DA, Ozanne LK, Stolze HJ. A transformative supply chain response to COVID-19. J Serv Manag. 2020; 68 :143–149. [ Google Scholar ]
  • Mousavi SM, Bahreininejad A, Musa SN, Yusof F. A modified particle swarm optimization for solving the integrated location and inventory control problems in a two-echelon supply chain network. J Intell Manuf. 2017; 28 (1):191–206. doi: 10.1007/s10845-014-0970-z. [ CrossRef ] [ Google Scholar ]
  • Nagar D, Raghav S, Bhardwaj A, Kumar R, Singh PL, Sindhwani R (2021) Machine learning: Best way to sustain the supply chain in the era of industry 4.0. Mater Today Proc (In Press). 10.1016/j.matpr.2021.01.267
  • Nayal K, Raut RD, Queiroz MM, Yadav VS, Narkhede BE (2021) Are artificial intelligence and machine learning suitable to tackle the COVID-19 impacts? An agriculture supply chain perspective. Int J Logist Manag. 10.1108/IJLM-01-2021-0002
  • Neto JQF, Bloemhof-Ruwaard JM, van Nunen JA, van Heck E. Designing and evaluating sustainable logistics networks. Int J Prod Econ. 2008; 111 (2):195–208. [ Google Scholar ]
  • Nitsche AM, Schumann CA, Franczyk B (2021) A Conceptual Reference Framework for Data-driven Supply Chain Collaboration. In Proceedings of the 23rd International Conference on Enterprise Information Systems (ICEIS 2021) - Vol 2, pp 751–758
  • Ojha R, Ghadge A, Tiwari MK, Bititci US. Bayesian network modelling for supply chain risk propagation. Int J Prod Res. 2018; 56 (17):5795–5819. [ Google Scholar ]
  • Pamucar D, Yazdani M, Obradovic R, Kumar A, Torres-Jiménez M. A novel fuzzy hybrid neutrosophic decision-making approach for the resilient supplier selection problem. Int J Intell Syst. 2020; 35 (12):1934–1986. [ Google Scholar ]
  • Papadopoulos T, Gunasekaran A, Dubey R, Altay N, Childe SJ, Fosso-Wamba S. The role of Big Data in explaining disaster resilience in supply chains for sustainability. J Clean Prod. 2017; 142 :1108–1118. [ Google Scholar ]
  • Paul SK, Chowdhury P. A production recovery plan in manufacturing supply chains for a high-demand item during COVID-19. Int J Phys Distrib Logist Manag. 2020; 51 (2):104–125. [ Google Scholar ]
  • Pazhani S, Ventura JA, Mendoza A. A serial inventory system with supplier selection and order quantity allocation considering transportation costs. Appl Math Model. 2016; 40 (1):612–634. [ Google Scholar ]
  • Pishvaee MS, Razmi J. Environmental supply chain network design using multi-objective fuzzy mathematical programming. Appl Math Model. 2012; 36 (8):3433–3446. [ Google Scholar ]
  • Ponomarov SY, Holcomb MC. Understanding the concept of supply chain resilience. Int J Logist Manag. 2009; 20 (1):124–143. [ Google Scholar ]
  • Rahman T, Taghikhah F, Paul SK, Shukla N, Agarwal R. An Agent-Based Model for Supply Chain Recovery in the Wake of the COVID-19 Pandemic. Comput Ind Eng. 2021; 158 :107401. [ PMC free article ] [ PubMed ] [ Google Scholar ]
  • Rajesh R. A grey-layered ANP based decision support model for analyzing strategies of resilience in electronic supply chains. Eng Appl Artif Intell. 2020; 87 :103338. [ Google Scholar ]
  • Reeves M, Whitaker K (2020) A guide to building a more resilient business. Harvard Business Review, 2–8
  • Render B, Stair Jr, RM (2017) Quantitative Analysis for Management, 13e. Pearson Education
  • Riahi R, Li K, Robertson I, Jenkinson I, Bonsall S, Wang J. A proposed decision-making model for evaluating a container’s security score. P I Mech Eng M-J Eng. 2014; 228 (1):81–104. [ Google Scholar ]
  • Roberts ME, Stewart BM, Tingley D. Stm: An R package for structural topic models. J Stat Softw. 2019; 91 (1):1–40. [ Google Scholar ]
  • Rowe WD. Risk assessment approaches and methods. In: Conrad J, editor. Society. Technology and Risk Assessment: Academic Press, London; 1980. p. 343. [ Google Scholar ]
  • Sabbaghi MM. A Supplier Selection Model Emphasizing the Project Risk Management in Drug Production in Pharmaceutical Industry. Tehnički Glasnik. 2020; 14 (2):111–120. [ Google Scholar ]
  • Sadeghi A, Doumari SA, Dehghani M, Montazeri Z, Trojovský P, Ashtiani HJ. A New, “Good and Bad Groups-Based Optimizer” for Solving Various Optimization Problems. Appl Sci. 2021; 11 (10):4382. [ Google Scholar ]
  • Sayyadi R, Awasthi A. An integrated approach based on system dynamics and ANP for evaluating sustainable transportation policies. Int J Syst Sci Oper Logist. 2020; 7 (2):182–191. [ Google Scholar ]
  • Shahed KS, Azeem A, Ali SM, Moktadir MA. A supply chain disruption risk mitigation model to manage COVID-19 pandemic risk. Environ Sci Pollut Res. 2021 doi: 10.1007/s11356-020-12289-4. [ PMC free article ] [ PubMed ] [ CrossRef ] [ Google Scholar ]
  • Shamsuzzoha A, Ndzibah E, Kettunen K. Data-driven sustainable supply chain through centralized logistics network: Case study in a Finnish pharmaceutical distributor company. Current Research in Environmental Sustainability. 2020; 2 :100013. doi: 10.1016/j.crsust.2020.100013. [ CrossRef ] [ Google Scholar ]
  • Sharma A, Rana NP, Nunkoo R (2021) Fifty years of information management research: A conceptual structure analysis using structural topic modeling .  Int J Inf Manag 58:102316
  • Shih WC. Global supply chains in a post-pandemic world. Harv Bus Rev. 2020; 98 (5):82–89. [ Google Scholar ]
  • Shishodia A, Verma P, Dixit V. Supplier evaluation for resilient project driven supply chain. Comput Ind Eng. 2019; 129 :465–478. [ Google Scholar ]
  • Siderska J, Jadaan KS. Cloud manufacturing: a service-oriented manufacturing paradigm. A review paper. Eng Manag Prod Serv. 2018; 10 (1):22–31. [ Google Scholar ]
  • Sindhwani R, Mittal VK, Singh PL, Aggarwal A, Gautam N. Modelling and analysis of barriers affecting the implementation of lean green agile manufacturing system (LGAMS) BIJ. 2019; 26 (2):498–529. [ Google Scholar ]
  • Singh S, Ghosh S, Jayaram J, Tiwari MK. Enhancing supply chain resilience using ontology-based decision support system. Int J Comput Integr Manuf. 2019; 32 (7):642–657. [ Google Scholar ]
  • Song DP, Dong JX, Xu J. Integrated inventory management and supplier base reduction in a supply chain with multiple uncertainties. Eur J Oper Res. 2014; 232 (3):522–536. [ Google Scholar ]
  • Spieske A, Birkel H. Improving supply chain resilience through industry 4.0: a systematic literature review under the impressions of the COVID-19 pandemic. Comput Ind Eng. 2021; 158 :107452. [ PMC free article ] [ PubMed ] [ Google Scholar ]
  • Sun J, Matsui M, Yin Y. Supplier risk management: An economic model of P-chart considered due-date and quality risks. Int J Prod Econ. 2012; 139 (1):58–64. [ Google Scholar ]
  • Tang CS. Perspectives in supply chain risk management. Int J Prod Econ. 2006; 103 (2):451–488. [ Google Scholar ]
  • Tang O, Musa SN. Identifying risk issues and research advancements in supply chain risk management. Int J Prod Econ. 2011; 133 (1):25–34. [ Google Scholar ]
  • Taqi HM, Ahmed HN, Paul S, Garshasbi M, Ali SM, Kabir G, Paul SK. Strategies to manage the impacts of the COVID-19 pandemic in the supply chain: implications for improving economic and social sustainability. Sustainability. 2020; 12 (22):9483. [ Google Scholar ]
  • Tasleem M, Khan N, Nisar A. Impact of technology management on corporate sustainability performance. Int J Qual Reliab Manag. 2019; 36 (9):1574–1599. [ Google Scholar ]
  • Tchanche B. Dynamics of Greenhouse Gas (GHG) Emissions in the Transportation Sector of Senegal. Earth. 2021; 2 (1):1–15. [ Google Scholar ]
  • Thunberg M, Rudberg M, Gustavsson TK. Categorising on-site problems: A supply chain management perspective on construction projects. Constr Innov. 2017; 17 (1):90–111. doi: 10.1108/ci-10-2015-0059. [ CrossRef ] [ Google Scholar ]
  • Tjahjono B, Esplugues C, Ares E, Pelaez G. What does industry 4.0 mean to supply chain? Procedia Manuf. 2017; 13 :1175–1182. [ Google Scholar ]
  • Tranfield D, Denyer D, Smart P. Towards a methodology for developing evidenceinformed management knowledge by means of systematic review. Br J Manag. 2003; 14 (3):207–222. [ Google Scholar ]
  • Vinodh S, Antony J, Agrawal R, Douglas JA. Integration of continuous improvement strategies with Industry 4.0: a systematic review and agenda for further research. TQM J. 2020; 33 (2):441–472. [ Google Scholar ]
  • Wang CN, Nguyen NAT, Dang TT, Lu CM. A compromised decision-making approach to third-party logistics selection in sustainable supply chain using fuzzy AHP and fuzzy VIKOR methods. Mathematics. 2021; 9 (8):886. doi: 10.3390/math9080886. [ CrossRef ] [ Google Scholar ]
  • Wang X, Wong TN, Fan ZP. Ontology-based supply chain decision support for steel manufacturers in China. Expert Syst Appl. 2013; 40 (18):7519–7533. [ Google Scholar ]
  • Wanke P, Alvarenga H, Correa H, Hadi-Vencheh A, Azad MAK. Fuzzy inference systems and inventory allocation decisions: Exploring the impact of priority rules on total costs and service levels. Expert Syst Appl. 2017; 85 :182–193. [ Google Scholar ]
  • Wei X, Prybutok V, Sauser B. Review of supply chain management within project management. Project Leadership and Society. 2021; 2 :100013. [ Google Scholar ]
  • Wichmann P, Brintrup A, Baker S, Woodall P, McFarlane D. Extracting supply chain maps from news articles using deep neural networks. Int J Prod Res. 2020; 58 (17):5320–5336. [ Google Scholar ]
  • Wong CW, Lirn TC, Yang CC, Shang KC. Supply chain and external conditions under which supply chain resilience pays: An organizational information processing theorization. Int J Prod Econ. 2020; 226 :107610. [ Google Scholar ]
  • Wu DD, Zhang Y, Wu D, Olson DL. Fuzzy multi-objective programming for supplier selection and risk modeling: A possibility approach. Eur J Oper Res. 2010; 200 (3):774–787. [ Google Scholar ]
  • Wu L, Yue X, Jin A, Yen DC. Smart supply chain management: a review and implications for future research. Int J Logist Manag. 2016; 27 (2):395–417. [ Google Scholar ]
  • Wu Y, Lu R, Yang J, Xu F. Low-carbon decision-making model of online shopping supply chain considering the O2O model. J Retail Consum Serv. 2021; 59 :102388. [ Google Scholar ]
  • Xie H, Zhang Y, Wu Z, Lv T. A bibliometric analysis on land degradation: Current status, development, and future directions. Land. 2020; 9 (1):28. [ Google Scholar ]
  • Yoon J, Talluri S, Yildiz H, Ho W. Models for supplier selection and risk mitigation: a holistic approach. Int J Prod Res. 2018; 56 (10):3636–3661. [ Google Scholar ]
  • Yu W, Chavez R, Jacobs MA, Feng M. Data-driven supply chain capabilities and performance: A resource-based view. Transport Res E-Log. 2018; 114 :371–385. doi: 10.1016/j.tre.2017.04.002. [ CrossRef ] [ Google Scholar ]
  • Zahedi A, Salehi-Amiri A, Smith NR, Hajiaghaei-Keshteli M. Utilizing IoT to design a relief supply chain network for the SARS-COV-2 pandemic. Appl Soft Comput. 2021; 104 :107210. [ PMC free article ] [ PubMed ] [ Google Scholar ]
  • Zhang F, Wu X, Tang CS, Feng T, Dai Y. Evolution of Operations Management Research: from Managing Flows to Building Capabilities. Prod Oper Manag. 2020; 29 (10):2219–2229. [ Google Scholar ]
  • Zuo K, Potangaroa R, Wilkinson S, Rotimi JO. A project management prospective in achieving a sustainable supply chain for timber procurement in Banda Aceh, Indonesia. Int J Manag Proj Bus. 2009; 2 (3):386–400. [ Google Scholar ]

artificial intelligence in supply chain management a systematic literature review

Title: The Role of AI in Developing Resilient Supply Chains

The term artificial intelligence (AI) was first introduced in the 1950s , but it wasn’t until the launch of ChatGPT, which amassed over 100 million users within just two months in late 2022, that the public began to take notice. Similarly, the importance of “supply chain management,” a term coined in the 1980s , was largely overlooked until the COVID-19 pandemic led to prolonged shortages of various products, from personal protective equipment to semiconductors. Today, an increasing number of companies are turning to AI to manage their global supply chains. Two questions arise: can AI enhance supply chain resilience? What impact will AI have on employment in supply chain management?

The missing link between AI and supply chain in Biden’s executive orders

The Biden administration has paid considerable attention to both global supply chains and AI. In 2023, President Biden signed two executive orders: one regarding governance and responsibility in AI development and another to improve supply chain resilience. In June 2023, the White House released a progress report to build resilient supply chains for four critical products: semiconductors, large-capacity batteries, critical minerals and materials, and active pharmaceutical ingredients. The development of resilient supply chains is a key component of Bidenomics . For this endeavor, Biden attained $52.7 billion from Congress through the CHIPS and Science Act . Later, in October 2023, the White House released a report summarizing President Biden’s executive order on Safe, Secure, and Trustworthy AI. The order requires developers of powerful AI systems to meet certain safety standards before publicly releasing their solutions. Finally, President Biden announced in November 2023 the establishment of the new White House Council on Supply Chain Resilience to develop new capabilities to monitor existing and emerging risks and to detect and respond to supply chain disruptions in critical sectors with supply chain partners. Although these policies are promising, American policymakers have yet to address the inherent connection between AI development and supply chain resilience.

This trend is not limited to the United States. First proposed in 2021, the EU Parliament reached a provisional agreement with the Council on the EU AI Act in December 2023. The policy provides guidance for high-risk AI systems and breaks down responsibilities throughout the AI supply chain with requirements for importers, distributors, and other supply chain stakeholders.

The benefits of AI-enabled supply chain planning

AI has the potential to revolutionize supply chain operations by improving decision-making and efficiency. According to a 2022 McKinsey survey , respondents reported that the highest cost savings from AI are in supply chain management. Specifically, AI can add value to supply chain planning, including production, inventory management, and product distribution. Companies can also leverage AI-powered tools to process vast amounts of real-time data and improve the accuracy of demand forecasting. With more precise demand forecasts, AI-enabled tools can help firms optimize production and inventory plans across various locations and select the most cost-effective logistics solutions.

Early adopters of AI-enabled supply chain management have reduced logistics costs by 15 percent, improved inventory levels by 35 percent, and enhanced service levels by 65 percent. Adopting AI tools to manage manufacturing operations can be costly, but 70 percent of the respondents from a survey of CEOs of over 150 firms agreed that AI is delivering a “strong ROI.” Despite the potential of AI in supply chains, AI should not decrease employment in supply chain management. Rather, it should create new opportunities to mitigate potential risks associated with adopting new technologies.

The role of AI in mapping supply chains

AI can certainly make internal operations more efficient; this starts with achieving supply chain visibility (i.e., the ability to view and track inventory levels as goods move along the supply chain). Visibility would allow firms to respond to disruptions in real time. A 2021 survey revealed that only 2 percent of companies claimed to have visibility beyond their second-tier suppliers–those who supply materials and parts to their direct suppliers. Without strong visibility, company supply chains are susceptible to disruptions caused by issues such as natural disasters, pandemics, geopolitical issues, trade barriers, and product recalls. Therefore, firms should seek to leverage AI to enhance supply chain visibility.

Mapping the supply chain is a crucial step towards enhancing its resilience, and AI tools can provide substantial assistance in this regard. These tools can gather records like product orders, customs declarations, and freight bookings, which are often represented in various formats and languages. AI algorithms can extract relevant data from both structured and unstructured documents with high precision. AI tools can compile and synthesize this raw data, enabling a firm to map out its different supply chain tiers. For instance, Altana, an AI startup that creates dynamic maps of global supply chains, has developed a generative AI tool that utilizes both public and private data to map a company’s supply chain. This tool is complemented by a large language model (LLM)-informed assistant that responds to employees’ queries posed in plain language. Using document processing systems to capture, analyze, and share documents, such as invoices, bills of lading, and purchase orders, Altana can enhance efficiency and accuracy in logistics and improve communication among supply chain partners.

Using AI to detect changes in demand and supply

AI can also help firms gauge market demand and customer sentiment. Utilizing scanner data collected at point-of-sale locations, along with vast data from customer reviews and blog posts on social media, AI-based tools, such as Google’s Video AI , can gather and analyze text, images, and videos. Google Video AI can then develop a real-time, end-to-end supply chain dashboard that can generate alerts for abnormal demand changes due to competition or product issues. The AI can even detect early signs of panic buying using large data sources. The Google Video AI dashboard can then pinpoint the underlying causes for such abnormalities.

In addition to real-time detection of demand changes, AI tools can compile and analyze data on traffic conditions at different supply chain tiers such as ports and warehouses. These tools can detect supply disruptions caused by supply and worker shortages, factory shutdowns, and shipping delays, among other issues. For instance, when ports on the West Coast faced unprecedented delays in September 2021, the US Department of Transportation developed a national transportation supply chain dashboard that tracked three key indicators of goods moving from ports to retail stores: the number of imported containers, US retail inventory levels, and the on-shelf availability of consumer goods. Tracking these indicators in real time offered the ability to detect and react to anomalous patterns as they occurred.

Using AI to design effective responses to supply chain disruption

A supply chain becomes more resilient when it can quickly detect and respond to disruptions, thereby minimizing the impact. According to the supply chain risk management literature, three capabilities are necessary to build resilience: (1) detecting a disruption quickly, (2) designing an effective solution in response to the disruption, and (3) deploying the solution swiftly. Traditionally, firms have ensured supply chain resilience by developing advanced systems to enhance detection, setting up proactive contingency plans, and conducting stress tests for rapid deployment. However, AI and Industry 4.0 technologies , such as sensors, blockchains, and data analytics, can amplify these resilience capabilities manyfold.

With the ability to detect abnormal changes in supply and demand, AI tools can help companies evaluate and compare the effectiveness of different response strategies by conducting simulations. These simulations assess the impact of each possible response on demand and supply as well as the recovery time from disruptions. By analyzing the simulated results and examining the effects of different responses on various supply chain partners, a firm can swiftly develop a well-informed strategy in response to a sudden change. Response strategies may involve modifications to product design, adjusting prices, and switching upstream suppliers. In terms of potential use cases, AI could help a government agency design a supply chain for medical countermeasures to defend against bio-attacks . Retail companies could use AI to simulate and predict the impact of implementing rationing policies in retail stores. More broadly, the goal is to evaluate alternative scenarios to ensure resilience against potential unforeseen disturbances and understand how mitigation strategies affect each part of the supply chain.

AI can help firms respond to crises, but importantly, it can also help companies strengthen supply chains before they are strained. AI can recommend changes to a company’s supply chain policies based on a multitude of factors, such as seasonality and macroeconomic trends. For instance, AI can identify the best supply chain configuration, the optimal number of suppliers (and their locations), and the most favorable terms of the supply chain contracts.

AI implications for employment and public policy

While AI holds immense potential for developing resilient supply chains, the Biden administration can coordinate with the European Union to mitigate various risks arising from AI-enabled global supply chains. Similar to how Biden has pursued responsible AI development in the United States, he should work with European regulators to ensure that the data with which LLMs are trained is sourced ethically and avoids copyright violations. Responsible AI development is key to the stability of supply chains, as AI becomes increasingly engrained in supply chain management.

Even with the help of American and European regulators, firms must manage certain risks through human involvement. AI-enabled supply chains will transform the role of supply chain professionals, eliminating jobs in clerical and data entry, but they will also create new jobs. The data used to train AI and AI-produced insights can be biased. Hence, humans must identify the most relevant data on which to train LLMs and ensure adherence to ethical guidelines. AI also does not always comprehend the contexts and nuances of global supply chains; humans must interpret and examine the appropriateness of AI-generated recommendations. Thus, new personnel, including research scientists, chatbot developers, AI ethics, and bias analysts, are necessary to develop resilient supply chains. Additionally, to manage increasingly complex supply chain operations amidst exceedingly complex geopolitical issues , the role of supply chain managers has never been more critical.

AI promises to disrupt industries, including justice, retail, marketing, transportation, media, and biosciences. Indeed, the World Economic Forum commented that the future of work is changing with machines and AI likely to take on an increasing share of work. The interplay between AI and supply chain management, two critical sectors, is more important than ever to create economic stability and resiliency. However, the future is not as pessimistic as Elon Musk’s claim that AI will take most jobs away–at least not in supply chain management for the foreseeable future.

Maxime C. Cohen is the Scale AI Chair Professor of Retail and Operations Management at McGill University and a Visiting Professor at Yale School of Management. He is also the Chief AI Officer of ELNA Medical and a Scientific Advisor in AI at IVADO Labs. He is actively advising corporations, retailers, and startups on topics related to pricing, retail, and data science. He has collaborated with many companies, including Google, Waze, Oracle Retail, IBM Research, Via, Spotify, Aldo Group, Circle K, Loblaws, Canadian Tire, L’Oréal, and Staples, and serves on the advisory board of several startups. His research and teaching have received 30+ awards, including Poets&Quants Best 40-Under-40 MBA Professors, RETHINK Retail’s Top Retail Influencers, MSOM Young Scholar Prize, and Best OM Paper in Management Science.

Christopher S. Tang is a UCLA distinguished professor and the Edward W Carter Chair in business administration. He is senior associate dean of global initiatives and faculty director of the Center for Global Management at the UCLA Anderson School of Management.  He served as Dean of the National University of Singapore Business School and as senior adviser to the President of the National University of Singapore.  Besides his extensive academic writing and consulting in global supply chain management, he speaks regularly on NPR, ABC, BBC, CBS, Fox News, NBC, and Voice of America.  He has also published over 100 articles in Wall Street Journal, Barron’s, Bloomberg Law, Los Angeles Times, Chicago Tribune, San Francisco Chronicle, China Daily, South China Morning Post, Le Monde, and The Strait Times, among others.

Image Credit: Medium

  • Artificial Intelligence & Automation ,
  • Supply Chains ,
  • United States

IMAGES

  1. artificial intelligence in supply chain management a systematic

    artificial intelligence in supply chain management a systematic literature review

  2. (PDF) Applying Artificial Intelligence in Supply Chain Management

    artificial intelligence in supply chain management a systematic literature review

  3. Artificial Intelligence in Supply Chain Management

    artificial intelligence in supply chain management a systematic literature review

  4. artificial intelligence in supply chain management a systematic

    artificial intelligence in supply chain management a systematic literature review

  5. (PDF) A New Paradigm for Systematic Literature Reviews in Supply Chain

    artificial intelligence in supply chain management a systematic literature review

  6. Artificial Intelligence as Emerging Technology in Supply Chain

    artificial intelligence in supply chain management a systematic literature review

VIDEO

  1. Getting Strategic with AI

  2. Artificial Intelligence in Supply Chain Part 2- Webinar 149

  3. Lineaje Unveils Generative AI Solution to Advance Software Supply Chain Management

  4. Alpha Price Revolutionizes Dealership Inventory Management with Advanced Algorithm Pricing

  5. Can generative AI like ChatGPT revolutionize supply chain management?

  6. Blockchain Technology in Logistics and Supply Chain Management A Bibliometric Literature

COMMENTS

  1. Artificial intelligence in supply chain management: A systematic

    This paper seeks to identify the contributions of artificial intelligence (AI) to supply chain management (SCM) through a systematic review of the existing literature. To address the current scientific gap of AI in SCM, this study aimed to determine the current and potential AI techniques that can enhance both the study and practice of SCM.

  2. (PDF) Artificial intelligence in supply chain management: A systematic

    This paper seeks to identify the contributions of artificial intelligence (AI) to supply chain management (SCM) through a systematic review of the existing literature. To address...

  3. Artificial Intelligence in Supply Chain Management: A Systematic

    This research identified the main artificial intelligence technics in the field of supply chain management, namely, artificial neural networks, fuzzy logic and genetic algorithm,...

  4. PDF Artificial Intelligence in Supply Chain Management: A Systematic Literature

    To address this issue, we conducted a systematic literature review that aims to provide solid and relevant foundation, targeting the artificial intelligence techniques that are most...

  5. Artificial intelligence in supply chain management: A systematic

    The study utilises bibliometric review in tracing the evolution of AI research in SCM and synthesises decades of past AI research efforts to develop viable solutions for various supply chain problems and proposes promising future research themes that would enrich supply chain decision-aid tools. 52 1 Excerpt

  6. Artificial Intelligence in Supply Chain Management: A Systematic

    This research identified the main artificial intelligence technics in the field of supply chain management, namely, artificial neural networks, fuzzy logic and genetic algorithm, although other topics have emerged as well, such as sustainability, environment, big data, and automatization.

  7. Artificial intelligence applications in supply chain management

    AI is a field in computer science encompassing the development of systems capable of performing tasks that normally necessitate human intelligence. estimate the economic contribution of AI technologies to be around $13 trillion by 2030, and potentially boosting global GDP by about 1.2 percent annually.

  8. Applications of deep learning into supply chain management: a

    Artificial Intelligence Review Article Applications of deep learning into supply chain management: a systematic literature review and a framework for future research Published: 30 September 2022 Volume 56 , pages 4447-4489, ( 2023 ) Cite this article Download PDF Artificial Intelligence Review Aims and scope Submit manuscript

  9. Artificial intelligence in supply chain and operations management: a

    Artificial intelligence (AI) is increasingly considered a source of competitive advantage in operations and supply chain management (OSCM). However, many organisations still struggle to adopt it successfully and empirical studies providing clear indications are scarce in the literature.

  10. Artificial intelligence applications in supply chain: A descriptive

    This study was based on a systematic literature review combined with bibliometric analysis to investigate the current state of research on AI applications in the supply chain. We performed this review using 136 research articles from the Scopus database published between 1996 and 2020. ... Artificial intelligence (AI) technology, which can help ...

  11. PDF Application of Artificial Intelligence in the Supply Chain: A

    This research presents a systematic literature review of using artifi-cial intelligence (AI) in the supply chain (SC). We examine the works done so far in relation to AI research, which still needs to be investigated in light of the potential benefits of implementing AI in supply chain management.

  12. Artificial intelligence applications in supply chain: : A descriptive

    Systematic literature review based on 136 papers on artificial intelligence applications in supply chain. The distribution of the different AI techniques used across the SCOR areas is presented. A classification of the research articles is proposed based on four critical structural dimensions.

  13. Artificial intelligence in supply chain management: A systematic

    More specifically, the following four aspects were covered: (1) the most prevalent AI techniques in SCM; (2) the potential AI techniques for employment in SCM; (3) the current AI-improved SCM subfields; and (4) the subfields that have high potential to be enhanced by AI.

  14. Future of artificial intelligence and its influence on supply chain

    Abstract Highlights Abstract Supply Chain Risk Management (SCRM) is a rapidly growing field of research encompassing identification, assessment, mitigation, and monitoring of the risks or unexpected and unprecedented events.

  15. Future of artificial intelligence and its influence on supply chain

    In this view, this paper presents a systematic and descriptive review of the literature and identifies the various AI and ML methods applied in different phases related to SCRM. Also, it investigates the different categories of SC risks and the existing articles based on the AI technique used.

  16. Artificial intelligence and big data analytics for supply chain

    The findings advance knowledge by (i) assessing the current state of AI and BDA in supply chain literature, (ii) identifying the phases of supply chain resilience (readiness, response, recovery, adaptability) that AI and BDA have been reported to improve, and (iii) synthesising the reported benefits of AI and BDA in the context of supply chain r...

  17. Artificial intelligence in supply chain management: A systematic ...

    Artificial intelligence Supply chain management Systematic literature review ABSTRACT This paper seeks to identify the contributions of artificial intelligence (AI) to supply chain management (SCM) through a systematic review of the existing literature. To address the current scientific gap of AI in SCM, this

  18. Transforming Supply and Value Chains: the Impact of Artificial

    This paper presents a systematic review of studies related to artificial intelligence (AI) applications in supply chain management (SCM). Our systematic search of the related literature identifies ...

  19. Application of Artificial Intelligence in the Supply Chain: A

    This research presents a systematic literature review of using artificial intelligence (AI) in the supply chain (SC). We examine the works done so far in relation to AI research, which still needs to be investigated in light of the potential benefits of implementing AI in supply chain management.

  20. Is artificial intelligence an enabler of supply chain resiliency post

    Hamdi F, Ghorbel A, Masmoudi F, Dupont L. Optimization of a supply portfolio in the context of supply chain risk management: literature review. J Intell Manuf. 2018; 29 (4):763-788. [Google Scholar] Hasani A, Mokhtari H, Fattahi M. A multi-objective optimization approach for green and resilient supply chain network design: a real-life Case Study.

  21. Artificial intelligence applied to supply chain operations management

    Artificial intelligence (AI) has been a key driver to reduce operational uncertainty and improve performance in supply chain management. Due to the advent of new data gathering technologies (IoT) and greater storage capacity, big data analytics (BDA) is rapidly growing as one of the main fields within AI research. We examined a representative sample of AI works applied to SCM from 2000 to 2020 ...

  22. Artificial Intelligence's Integration in Supply Chain Management: A

    Chapter Prashant Abbi Praveen Kumar Gupta Supply chain management is the regulation of the flow of goods and services that involves the movement and storage of raw materials, work-in-process...

  23. Artificial intelligence techniques for enhancing supply chain

    Today's supply chains (SC) have become vulnerable to unexpected and ever-intensifying disruptions from myriad sources. Consequently, the concept of supply chain resilience (SCRes) has become crucial to complement the conventional risk management paradigm, which has failed to cope with unexpected SC disruptions resulting in severe consequences affecting SC performances and making business ...

  24. The Role of AI in Developing Resilient Supply Chains

    The term artificial intelligence (AI) was first introduced in the 1950s, but it wasn't until the launch of ChatGPT, which amassed over 100 million users within just two months in late 2022, that the public began to take notice. Similarly, the importance of "supply chain management," a term coined in the 1980s, was largely overlooked until the COVID-19 pandemic led to prolonged shortages ...