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Paraphrasing in Counselling

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In essence, paraphrasing is a micro skill that allows counselors to create an authentic bond with their clients  Together with encouraging and summarizing, paraphrasing plays a crucial role in therapeutic communication, making the client feel understood and listened to.  In other words, paraphrasing in counseling is what makes the client say, “ Finally, someone who understands what I’m going through.” Without this essential ingredient, counseling sessions would be nothing more than dull and impersonal exchanges of ideas.

What is the difference between reflecting and paraphrasing in Counseling?

Paraphrasing and reflecting are close synonyms for most people, both playing a crucial role in any form of communication.

Although paraphrasing and reflecting are fundamental counseling communication skills [1], these two processes can have slightly different connotations in a therapeutic context.

In essence, reflecting is like putting a mirror in front of your clients, helping them gain a better sense of the thoughts, emotions, and behaviors they experienced in a situation that has meaning for them.

Of course, this does not mean you have to parrot their message; simply highlight the link between different ideas and emotions and how one influences the other.

When reflecting, it is vital to match the client’s tone and even body language so that he/she knows that you’ve received the message and the feelings that accompany his/her story.

On the other hand, paraphrasing is about capturing the essence of their story with a brief statement that emphasizes the underlying emotional vibe.

This technique is particularly useful when clients know how ideas and emotions can merge to create a subjective experience, but you want them to feel understood and listened to.

In a way, we could argue that paraphrasing is a brief version of reflecting.

Let’s look at a brief example of paraphrasing in counseling:

Client: I had a huge fight with Andrew last night. At some point, he stormed out and didn’t come back ‘til morning. I tried calling him all night, but his phone was switched off. I was worried sick and thought he did something stupid. This whole thing was like a nightmare that I could not wake up from.

Therapist : It seems this unpleasant event has put you through a lot of fear and anxiety.

Now let’s take a look at reflecting:

Therapist : I can only imagine how terrifying it must have felt to see your partner storm out after a huge fight without telling you where he is going or when he’ll be back.

As you can see, both processes require active listening. But while paraphrasing is a short statement that highlights the emotional tone of the situation, a reflective response captures “the vibe” of the story, along with other essential details.

How do you paraphrase?

Start by listening.

Whether the purpose is to paraphrase or reflect, listening is always the first step.

Through active listening, counselors gain a better sense of what their clients have experienced in a particular situation. Active listening means looking beyond the surface and trying to connect with the client on an emotional level.

To achieve this level of emotional depth, counselors listen with both their ears and their hearts. That means putting themselves in their clients’ shoes and zeroing in on the emotional aspect of the experience.

Focus on feelings and thoughts rather than circumstances

When we listen to another person’s story, the most visible aspects are related to the actual events that he or she has gone through.

But details like names, dates, locations, or other circumstantial issues are less relevant than how the person interpreted and consequently felt in a particular situation.

When it comes to paraphrasing, counselors are trained to look beyond circumstances and identify why a client has chosen to talk about a particular event.

In almost every case, the reason is a set of emotional experiences.

Capture the essence of the message

Although people can experience a wide range of emotions in a given situation or context, there’s always an underlying feeling that defines how they react.

That underlying emotional vibe is the “golden nugget” that counselors are looking to capture and express through paraphrasing.

If done right, paraphrasing in counseling creates an emotional bridge that sets the foundation for authentic and meaningful interactions. This will encourage clients to open up and share their struggles.

Offer a brief version of what has been said

The last step is providing a concise version that highlights the emotional tone of the story.

Once this message reaches the client, it creates a sense of understanding that builds trust and authentic connection.

Long story short, paraphrasing is a valuable tool for cultivating empathy and facilitating therapeutic change.

How does paraphrasing help in communication?

Cultivating clarity (on both sides).

Any form of communication, whether it’s a therapeutic process, a negotiation, or a casual chat between friends, involves exchanging ideas.

And when people exchange ideas and opinions, there’s always the risk of confusion and misunderstanding.

By paraphrasing what the other person has shared, not only that you cultivate empathy, but you also let him/her know that the message has been received and understood correctly.

Research indicates that paraphrasing in counseling helps clients clarify their issues. [2] The more clients understand the inner-workings of their problems, the better they can adjust their coping strategies.

In a nutshell, paraphrasing eliminates ambiguity and paves the way for clarity.

Facilitating emotional regulation

One of the main functions of paraphrasing is to build empathy between two or more people engaged in conversation.

But the effects of paraphrasing on emotions extend way beyond empathy and understanding.

One study revealed that empathic paraphrasing facilitates extrinsic emotional regulation. [3] People who receive empathy through paraphrasing feel understood, and that prompts them to engage in a more intense emotional regulation process.

What starts as extrinsic emotional regulation slowly becomes intrinsic emotional regulation. This is the reason why someone who’s going through a rough patch can feel better by merely talking to a person who listens in an empathic manner and doesn’t necessarily hand out solutions or practical advice.

Paraphrasing can be a vital skill in heated arguments where two people have opposing views that result in emotional turmoil.

If one of them manages to exercise restraint over their intense emotional reactions and tries to paraphrase what the other shares, it could change the whole dynamic of the conversation.

What is the role of paraphrasing in listening?

As we discussed throughout this article, paraphrasing is one of the critical aspects of active listening.

It’s what turns a passive individual who listens only to have something to say when it’s his/her turn to speak into an active listener who understands and resonates on an emotional level.

Furthermore, paraphrasing is a means by which we provide valuable feedback on the topic of discussion, keeping the conversation alive.

It is also the tool that allows therapists to build safe spaces where clients feel comfortable enough to unburden their souls by sharing painful experiences and gaining clarity.

To sum up, paraphrasing in counseling is a vital micro skill that creates an authentic connection, providing clients with the opportunity to experience a sense of understanding.

Knowing there is someone who resonates with your emotional struggles makes your problems seem less burdensome.

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Encouragers, Paraphrasing and Summarising

A counsellor can encourage a client to continue to talk, open up more freely and explore issues in greater depth by providing accurate responses through encouraging, paraphrasing and summarising. Responding in this way informs the client that the counsellor has accurately heard what they have been saying. Encouragers, paraphrases and summaries are basic to helping a client feel understood.

Encouragers, also known as intentional listening , involve fully attending to the client, thus allowing them to explore their feelings and thoughts more completely. Paraphrasing and summarising are more active ways of communicating to the client that they have been listened to. Summarising is particularly useful to help clients organise their thinking.

The diagram below shows how encouragers, paraphrases and summaries are on different points of a continuum, each building on more of the information provided by the client to accurately assess issues and events.

Encouragers – Encouragers are a variety of verbal and non-verbal ways of prompting clients to continue talking.

Types of encouragers include:

  • Non-verbal minimal responses such as a nod of the head or positive facial expressions
  • Verbal minimal responses such as “Uh-huh” and “I hear what you’re saying”
  • Brief invitations to continue such as “Tell me more”

Encouragers simply encourage the client to keep talking. For a counsellor to have more influence on the direction of client progress they would need to make use of other techniques.

Paraphrases – To paraphrase, the counsellor chooses the most important details of what the client has just said and reflects them back to the client. Paraphrases can be just a few words or one or two brief sentences.

Paraphrasing is not a matter of simply repeating or parroting what the client has stated. Rather it is capturing the essence of what the client is saying, through rephrasing. When the counsellor has captured what the client is saying, often the client will say, “That’s right” or offer some other form of confirmation.

Example: I have just broken up with Jason. The way he was treating me was just too much to bear. Every time I tried to touch on the subject with him he would just clam up. I feel so much better now. Paraphrase: You feel much better after breaking up with Jason.

Summaries – Summaries are brief statements of longer excerpts from the counselling session. In summarising, the counsellor attends to verbal and non-verbal comments from the client over a period of time, and then pulls together key parts of the extended communication, restating them for the client as accurately as possible.

A check-out, phrased at the end of the summary, is an important component of the statement, enabling a check of the accuracy of the counsellor’s response. Summaries are similar to paraphrasing, except they are used less frequently and encompass more information.

  • July 21, 2009
  • Communication , Counselling Process , Encouraging , Microskills , Paraphrasing
  • Counselling Theory & Process

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Comments: 23

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Yeah,must say i like the simple way these basic counselling skills are explained in this article. More of same would be most welcome as it helps give a better understanding of the counselling process and the methods and techniques used within the counselling arena

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I really find this information helpful as a refresher in my studies and work. Please keep up the excellent work of ‘educating’ us on being a better counsellor. Thank you!

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Wonderfully helpful posting. Many thanks!

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Thankyou so much. I am doing a assignment at uni about scitzophrenia and needed to clarify what paraphrasing truly meant. Cheers

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So helpful to me as a counselor.

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Thankx so much for these post. I’m doing Counselling and Community Services and I need to clarify what summarising and paraphrasing really meant. Once again thank you, this information it’s really helpful

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Hello Antoinette friend and doing guidance and counselling need uo help about this question With relevent examples explain the following concepts as used in communicating to clients. (I;listening to verbal messages and using encouraged minimal prompts. 2)making use of non verbal communication and exhibiting attending behaviours using Gerald Eganis macro skill SOLER/ROLES. 3.paraphrasing 4.identifying and reflecting feelings and emotions from the clients story 5.summarizing 6.confrotation 7.counsellor self disclosure 8.asking open and close open ended concept 9.answering questions 10.clarifying

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thanks I am doing a counselling community services at careers Australia

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Really love the explanations given to the active listening techniques it was really useful and helpful good work done.

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Helpful. Thanks!

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I really like hw u explain everything in to simple terms for my understanding.

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Hai ,thanks for being here .Am a student social worker,i need help an an able to listen to get the implied massages from the client.and to bring questions to explore with them .I love to do this work .What shall I do.how do i train my self in listening.

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really appreciate.

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You explanation of these three basic intentional listening are very helpful. Thank you for remained us.

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very helpful indeed in making the client more open and exploring the issues more deeply

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Very important cues.thanks

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the article was helpful .thank you for explaining it in more clear and simple words.appreciate it alot .

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I need to write about what counselling words mean ie I understand summarising and paraphrasing any more would be useful as I’m near the end of my course

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I have a role play exam tomorrow on counselling and find above explanation very useful. thanks for sharing.

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This explanation is clear and precise. Very easy to understanding than the expensive textbook. Please keep posting as this helps a lot. Thanks and God bless.

Pingback: Summarising In Counseling (a Comprehensive Overview) | OptimistMinds

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One of the simple and memorable descriptions of this I’ve read, thanks so much!

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paraphrasing in counselling example

Paraphrasing

What is Paraphrasing?

Paraphrasing is repeating back your understanding of the material that has been brought by the client in your own words. A paraphrase reflects the essence of what has been said.

We all use paraphrasing in our everyday lives. If you look at your studies to become a counsellor or psychotherapist, you paraphrase in class. Maybe your lecturer brings a body of work, and you list and make notes: you’re paraphrasing as you distil this down to what you feel is important.

The Power of Paraphrasing:

  • The speaker feels heard.
  • Helps the listener to adjust frame of reference.
  • Highlights areas of high importance.
  • Acts as an invite to explore deeper.
  • Can indicate an end to the current discussion.

How Paraphrasing Builds Empathy

How does paraphrasing affect the client-counsellor relationship? First of all, it helps the client to feel both heard and understood. The client brings their material, daring to share that with you, and you show that you’re listening by giving them a little portion of that back – the part that feels the most important. You paraphrase it down. If you do that accurately and correctly, and it matches where the client is, the client is going to recognise that and feel heard: ‘Finally, somebody is really listening, really understanding what it is that I am bringing.’

This keys right into empathy, because it’s about building that empathic relationship with the client – and empathy is not a one-way transaction. Carl Rogers (1959, pp. 210-211) defines ‘empathy’ as the ability to ‘perceive the internal frame of reference of another with accuracy and with the emotional components and meanings which pertain thereto as if one were the person, but without ever losing the “as if” conditions’. In other words, we walk in somebody’s shoes as if their reality is our own – but of course it’s not our reality, and that’s where the ‘as if’ comes in. I’ve heard this rather aptly described as ‘walking in the client’s shoes, but keeping our socks on’!

Empathy is a two-way transaction – it’s not enough for us to be 100% in the client’s frame of reference and understanding their true feelings; the client must also perceive that we understand. When the client feels at some level that they have been understood, then the empathy circle is complete.

For example, if you watch a TV programme in which somebody achieves something that is really spectacular, you may find yourself moved for this person. You’re almost there with them on this journey, and as they’re receiving their award or their adulation, and the audience is clapping for what they’ve done, you may even be moved to tears. But the person on the TV cannot perceive your reaction – the empathy is empty, because it’s one-way.

So empathy is effective only if your client feels heard and understood – i.e. they sense that empathic connection. Using paraphrasing is a way of completing the empathy circle – a way of letting them know that we see and hear them.

Other Benefits of Paraphrasing

Paraphrasing also highlights issues by stating them more concisely. This is focusing down: it invites the client to go and delve deeper into part of what they have said. We can also use paraphrasing to check out the accuracy of our perception as a counsellor.

Below is an example of my use of paraphrasing to clarify my understanding of what was brought. This shows how paraphrasing affects the therapeutic relationship; because the paraphrase fits well for the client, she feels heard and understood. As this happens, the material deepens.

I really have a battle with doing things for the impression that others will have of me, or the approval that I will get from other people for what it is that I do. So much so that I will very often override myself, my family, so that I can gain the acceptance, I guess, of other people, whether friends, family or clients in a work situation. I will always favour what the action would be that would gain that acceptance, that would not bring up any sort of confrontation or maybe have a conflict situation arise from it.

So, I guess, I’m eager to please, wanting to make sure that all things are well and smooth – and that I’m liked and accepted with whatever the transaction or situation may be.

Counsellor:

As you’re saying that, it really feels like a lot of hard work. A lot of hard work, pre-empting whatever it is that they would have expected of you, and then ‘sacrificing’, I guess, is a word that came up for me – sacrificing your own wants/needs to be able to meet what you perceive is expected of you. Have I understood that correctly?

Yeah, the word ‘sacrifice’ really captures the feeling that comes up for me when I sort of reflect and look over that kind of situation. So often, I will sacrifice my own wants and my own desires…

In this example, the client really resonated with the word ‘sacrifice’, which the counsellor introduced as a paraphrase; she really felt understood. And it’s interesting to note that throughout the rest of this stimulated session, the word ‘sacrifice’ became almost a theme.

Another paraphrase in this example was ‘hard work’. Although the client hadn’t used this phrase herself, she was presenting visually as weighed down. Her shoulders looked heavy as she was bringing the material. So the counsellor was paraphrasing, not only the words of the narrative, but digging deeper, looking for the feelings and paraphrasing the whole presence of that client within that relationship.

Listening for ‘the Music behind the Words’

Here is another example of paraphrasing, from the same skills session. Try to see if you can hear, as Rogers would put it, ‘the music behind the words’, where the counsellor looks deeper than just the words the client is bringing, paraphrasing back their whole being.

Out of my own will or my own free choice, I would put that aside and favour what would be accepted – or what I think someone else would rather I do. And sometimes it’s hard. It leaves me with a situation of not knowing if they actually really realise what it is that I sacrificed, that I’ve given up, so that it can fall into what I think they would prefer in that situation.

It feels confusing to you in that situation of whether they even perceive what it is that you are sacrificing, what you’re giving up. That it almost feels like you’re giving up part of yourself to match what you think they may want or need from you. And I kind of got the feeling, as you were saying that you wonder if they even see that.

Yeah. As I was sort of verbalizing and talking through that, I actually realised that even within that sacrifice, it’s all my perception of what I think they might want me to do. And just saying that is actually a bit ridiculous. Because how am I to know what it is that they want or need to do? So here I am – disregarding my own desires, for lack of a better word – to do something I assume someone else would want me to do instead.

I thought it was really interesting that this client started off in what felt to me like an external locus of evaluation. She was confused, and wondering whether the people she refers to understood what she was giving up to meet their perceived expectations. Immediately after the counsellor’s paraphrase, this client experienced a moment of movement from an external to an internal locus of evaluation, where she realised it was all about her own perceptions and responsibility. In this way, she went from being powerless to having the power to change this situation.

Next Steps in Paraphrasing

Paraphrasing is so much more than just repeating the client’s words back to them using your own words. Although it might feel very simplistic – and there’s often a tendency to paraphrase the narrative/story that the client brings, rather than their feelings/process – there’s so much more to it than that and so much deeper that we can go. There’s real power in paraphrasing.

I suggest that you:

  • Practice active listening and paraphrasing in your day-to-day life.
  • Practice paraphrasing in your own stimulated skills sessions.
  • Try to look for the full person when paraphrasing, e.g. not just the client’s words, but also their body language, facial expressions, and way of being within the counselling relationship.
  • Record these sessions (with your peer’s consent) and listen back to them.
  • Speak to your peers about paraphrasing.
  • Evaluate each other’s skills and explore how you might paraphrase more effectively.
  • Look whether you’re getting empathic connection within your paraphrasing.
  • Search out moments of movement when you paraphrase.
  • Ask how paraphrasing affects both the client and you, as a counsellor.

Paraphrasing is definitely something that should be debated. I hope that this chapter will encourage you to go out there with a new passion for – and a new way of looking at – paraphrasing!

Alternatives to Questions

What else can we use when we’re not sure what exactly a client means? For example, if a client was speaking about his brother and father, he might say: ‘I really struggle with my brother and my father. They don’t get on, and at times he makes me so angry.’ Who does the client mean by ‘he’: the brother or the father? Not knowing who makes him angry means I cannot be fully within the client’s frame of reference.

I could ask: ‘Sorry, just so I can understand, who it is that you’re angry at – your father or your brother?’ This risks ripping the client out of that emotion (the anger). Instead, we could use reflection: ‘He makes you so angry.’ This invites the client to expand on what he has said. He might say: ‘Yes, ever since I was a young boy, my dad was always…’ In this case, I didn’t need to ask a question – we’re still in the feelings, and I’ve got what I needed in order to be fully in the client’s frame of reference.

Of course, the client might not reveal the information I need in his answer – for example, if he responded to my reflection: ‘He does. He makes me really angry – in fact, so angry that I don’t know what to do about it anymore.’ In that case, I would still need to put in a question: ‘Is this your dad or your brother that you’re referring to?’

Rogers, C, 1959. ‘A Theory of Therapy, Personallity, and Interpersonal Relations, as Developed in the Client-Centered Framework’, in S Koch (ed.), Psychology: A Study of a Science (Vol.3), New York: McGraw-Hill, 184-256.

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Effects of Empathic Paraphrasing – Extrinsic Emotion Regulation in Social Conflict

Maria seehausen.

1 Cluster of Excellence “Languages of Emotion,” Freie Universität, Berlin, Germany

2 Dahlem Institute for Neuroimaging of Emotion, Freie Universität, Berlin, Germany

3 Department of Psychiatry, Charité University Medicine Berlin, Campus Benjamin Franklin, Berlin, Germany

Philipp Kazzer

Malek bajbouj, kristin prehn.

In the present study, we investigated the effects of empathic paraphrasing as an extrinsic emotion regulation technique in social conflict. We hypothesized that negative emotions elicited by social conflict can be regulated extrinsically in a conversation by a listener following the narrator’s perspective and verbally expressing cognitive empathy. Twenty participants were interviewed on an ongoing or recently self-experienced social conflict. The interviewer utilized 10 standardized open questions inviting participants to describe their perception of the conflict. After each of the 10 descriptions, the interviewer responded by either paraphrasing or taking notes (control condition). Valence ratings pertaining to the current emotional state were assessed during the interview along with psychophysiological and voice recordings. Participants reported feeling less negative after hearing the interviewer paraphrase what they had said. In addition, we found a lower sound intensity of participants’ voices when answering to questions following a paraphrase. At the physiological level, skin conductance response, as well as heart rate, were higher during paraphrasing than during taking notes, while blood volume pulse amplitude was lower during paraphrasing, indicating higher autonomic arousal. The results show that demonstrating cognitive empathy through paraphrasing can extrinsically regulate negative emotion on a short-term basis. Paraphrasing led to enhanced autonomic activation in recipients, while at the same time influencing emotional valence in the direction of feeling better. A possible explanation for these results is that being treated in an empathic manner may stimulate a more intense emotion processing helping to transform and resolve the conflict.

Introduction

Emotion regulation research to date has mainly focused on an individualistic point of view emphasizing control mechanisms in the individual, such as attention deployment, cognitive reappraisal, or the willful suppression of emotional expressions (Gross and Thompson, 2007 ; Butler and Gross, 2009 ; Rime, 2009 ). Compared to the abundance and sophistication of the research pertaining to classification schemes on such intrinsic regulation, systematic analysis of extrinsic emotion regulation and especially of controlled interpersonal affect regulation (i.e., the process of deliberately influencing the emotional state of another person, as opposed to non-conscious affect spreading) is still relatively sparse. Rime ( 2009 ), however, points out that an emotional experience is virtually indivisible of a social response, which in turn is bound to shape and modify the original emotion, so that emotion has to be regarded as a fundamentally interdependent process.

Niven et al. ( 2009 ) propose a classification system for controlled interpersonal affect regulation strategies, derived from Totterdell and Parkinson’s ( 1999 ) classification of strategies to deliberately improve one’s affect. Their final classification distinguishes between strategies used to improve versus strategies used to worsen others’ affect, and between strategies that engage the target in a situation or affective state versus relationship-oriented strategies. The technique of empathic paraphrasing, which is investigated in the present study, can be categorized as aiming at affect improvement and engagement within this classification framework. However, it also contains a relationship-oriented component, as empathic paraphrasing communicates interest and commitment in understanding the other’s perspective, thereby implying that their feelings are valid and worth listening to.

Empathy has been conceptualized in many different ways, usually involving a cognitive and an emotional component (Preston and de Waal, 2002 ; Lamm et al., 2007 ; Decety and Meyer, 2008 ). Cognitive empathy means the ability to take the perspective of another person and infer their mental state, while emotional empathy refers to the observer’s affective response to another person’s emotional state (Dziobek et al., 2008 ).

Paraphrasing or active listening (coined by Carl R. Rogers in Client-Centered-Therapy) is a form of responding empathically to the emotions of another person by repeating in other words what this person said while focusing on the essence of what they feel and what is important to them. In this way, the listener actively demonstrates that he or she can understand the speaker’s perspective (cognitive empathy). Rogers described empathy as the ability to sense the client’s private world as if it were one’s own, but without losing the “as if” quality (Rogers, 1951 ). Empathy is communicated through active listening, which in the Client-Centered approach aspires to evoke personal growth and transformation through providing a space of unconditional acceptance for the client. Rogers considered empathy, positive regard, and congruence both necessary and sufficient conditions for therapeutic change (Rogers, 1942 , 1951 ).

This early notion on the importance of empathy for facilitating therapeutic change has gained ample empirical support over the last decades of research. How empathic a therapist is perceived to be has been identified as a critical factor for positive therapy outcome for both psychodynamically oriented and cognitive-behavioral psychotherapies (Bohart et al., 2002 ; Duan and Kivlighan, 2002 ; Orlinsky et al., 2004 ; Marci et al., 2007 ; Elliott et al., 2011 ; Norcross and Wampold, 2011 ). Based on a review of several studies Marci et al. ( 2007 ) describe a significant influence of perceived empathy on mood and general clinical improvement, even when controlling for other factors. Along this line, a meta-analysis conducted by Bohart et al. ( 2002 ) confirms a modest but consistent importance of empathy during psychotherapy. Zuroff et al. ( 2010 ) specifically examined the relationship between patient-reported measures of the three Rogerian conditions (positive regard, empathy, and genuineness) and therapeutic outcome, and found that patients whose therapists provided high average levels of the Rogerian conditions across all patients in their caseloads experienced more rapid reductions in both overall maladjustment and depressive vulnerability (self-critical perfectionism). Farber and Doolin ( 2011 ) conducted a meta-analysis on 18 studies also focusing on the effects of positive regard as defined by Rogers on treatment outcome, and found an aggregate effect size of 0.26, confirming a moderate influence of this factor.

The effectiveness of showing empathy on treatment success has also been assured within the field of medical care. Medical researchers have coined the term clinical empathy , which Mercer and Reynolds ( 2002 ) define as (1) understanding the patient’s situation, perspective and feelings (and their attached meanings), (2) communicating that understanding and checking its accuracy, and (3) acting on that understanding with the patient in a helpful (therapeutic) way. Hence, within the clinical setting empathy entails not only cognitive and affective components but also a behavioral component to communicate understanding to the patient, i.e., through active listening (Davis, 2009 ). Accordingly, the active demonstration of empathy has already been recognized as a crucial component of promoting cooperation in challenging situations within the field of clinical care. Halpern ( 2007 ) stresses that physicians who learn to empathize with patients during emotionally charged interactions can thereby increase their therapeutic impact. By the same token, a growing body of evidence demonstrates that empathic communication effectively helps patients through challenging and fearful situations, ranging from painful dental treatments over psychological problems to pandemic crisis (Cape, 2000 ; Reynolds and Quinn Crouse, 2008 ; Bernson et al., 2011 ). Neumann et al. ( 2009 ) reviewed prior empirical studies on clinical empathy and conclude that clinical empathy is a fundamental determinant of successful medical care, because “ it enables the clinician to fulfill key medical tasks more accurately, thereby achieving enhanced health outcomes ” (Neumann et al., 2009 , p. 344).

In sum, the effectiveness of empathic communication as an extrinsic emotion regulation technique has already gained solid empirical support from psychotherapy and medical research. For the present study, social conflict was chosen as the context to examine the effects of empathic paraphrasing on emotion, for two reasons. Firstly, social conflict is often accompanied by intense emotions such as anger and hurt, and therefore lends itself easily to the investigation of extrinsic emotion regulation, without requiring artificial emotion induction in the laboratory. The setting of real-life social conflict renders it possible to work with “real” emotion, while at the same time concentrating on a non-clinical population. Secondly, empathic paraphrasing is used with vast prevalence within the field of conflict resolution. Paraphrasing is generally applied as one of the most important constitutional elements across all domains of conflict mediation (business mediation, family mediation, community mediation, victim-offender mediation, etc.). Hence, it seems expedient to take a closer look at the emotional effects of a technique so widely used within the context of its most common application.

Social psychology research offers evidence for a connection between dispositional affective empathy as well as dispositional perspective taking and adaptive social conflict behavior (Steins, 2000 ; Gehlbach, 2004 ; de Wied et al., 2007 ). However, there is hardly any research on the effects of being treated in an empathic manner (as opposed to feeling empathy oneself) on conflict behavior. Moran and Diamond ( 2008 ) report positive effects of therapist empathy on parent’s negative attitudes toward their depressed adolescent children. Being treated in an empathic way seems to help parents to also empathize with their children going through a rough time. This is an interesting finding, which contains parallels to social conflict situations and stimulates the question which emotional effects are triggered by being treated empathically, and how these emotional processes aid own empathic reactions toward others.

An interesting train of evidence regarding the socio-cognitive effects of being treated empathically is provided by research on interpersonal mimicry and language matching in social interaction. Numerous studies confirm that non-verbal interpersonal mimicry increases affiliation and positive social judgment as well as pro-social behavior not only toward the mimicker but also toward people not involved in the mimicry situation, indicating that being mimicked not only leads to an increased liking toward the interaction partner, but to an increased pro-social orientation in general (van Baaren et al., 2004 ; Ashton–James et al., 2007 ; Fischer-Lokou et al., 2011 .; Guéguen et al., 2011 ; Stel and Harinck, 2011 ). This is true for the mimickee as well as the mimicker (Stel et al., 2008 ). Maddux et al. ( 2008 ) also report that strategic mimicry in negotiation abets more favorable negotiation outcomes, facilitating both individual and joint gains. This effect was mediated by higher levels of trust toward the mimicker. Ashton–James et al. ( 2007 ) tested several hypotheses on why mimicry promotes pro-social behavior and found that being mimicked during social interaction shifts self-construal toward becoming more interdependent and “other-oriented.” Additionally, mimicry strengthens one’s perception of interpersonal closeness with other people in general.

Correspondingly, language style matching, i.e., similarity in use of function words, has been found to predict relationship initiation and stability (Ireland et al., 2011 ). On a similar vein, according to the interactive-alignment account of dialog, the success of any given conversation depends on the extent of the conversation partners arriving at a common understanding of the relevant aspects of what they are talking about, i.e., a common situation model (Pickering and Garrod, 2004 ). Interlocutors tend to automatically align at different levels of linguistic representation, e.g., through repeating each other’s words and grammar (Garrod and Pickering, 2004 ). This alignment at low-level structure positively affects alignment of interlocutors’ situation models – the hallmark of successful communication – as people who describe a situation in the same way tend to think about it in the same way as well (Markman and Makin, 1998 ; Menenti et al., 2012 ). These findings strongly support the hypothesis that paraphrasing, which involves a certain degree of language matching and bears parallels to mimicry on a verbal level, administrates emotional and socio-cognitive effects on the person being paraphrased.

Regardless the impressive amount of research reviewed above, the specific dynamics of emotional response to empathic paraphrasing are yet largely unclear. Rime ( 2009 ) suggests that socio-affective responses such as comfort and empathy temporarily alleviate a narrator’s negative emotions and generate a deep feeling of relief. However, if no cognitive reframing and re-adjustment of goals, motives, models, and schemas occur, the alleviating effects of socio-affective responses can be expected to be only temporary, because the cognitive sources of the emotional unsettledness have not been transformed. Following this reasoning, the emotional effects of empathic paraphrasing should be expected to be short-lived. On the other hand, Rogers argued that receiving empathy and positive regard are necessary conditions for being able to revise overly rigid structures of the self and assimilate dissonant information and experiences (Rogers, 1942 , 1951 ). Hence, empathic paraphrasing may initiate a cognitive-emotional process progressing in several stages, with emotional alleviation and an increased mental openness and disposition for cognitive restructuring possibly being the first one. In this respect, the present research makes a valuable contribution by moving beyond correlational designs to presenting the first experimental study assessing in detail the emotional effects of empathic paraphrasing in the context of social conflict, hopefully providing a useful basis for further analysis in future studies.

To investigate whether and how empathic paraphrasing in the context of a real-life social conflict extrinsically regulates emotion, we invited participants to an interview in which they were asked to talk about an ongoing or recently self-experienced social conflict with a partner, friend, roommate, neighbor, or family member. The interviewer responded to participants’ descriptions by either paraphrasing (experimental condition following half of the interview questions) or taking notes (control condition). We assessed valence ratings pertaining to participants’ current emotional state as well as skin conductance response (SCR), blood volume pulse (BVP), blood volume pulse amplitude (BVPamp), and heart rate (HR) as indicators of autonomous nervous system (ANS) activity during the interviews. We also recorded the interviews for documentation and analysis.

Psychophysiological and voice parameters have been proven to be reliable indicators for emotional responses (Scherer, 2003 ; Kushki et al., 2011 ). HR is regulated by sympathetic (increase) as well as parasympathetic (decrease) pathways of the ANS (Li and Chen, 2006 ; Kushki et al., 2011 ), and reflects autonomic arousal (Critchley, 2002 ) as well as emotional valence (Palomba et al., 1997 ). BVP is a measure of changes in the volume of blood in vessels and has been associated with affective and cognitive processing (Kushki et al., 2011 ). BVP amplitude has been found to be lower during episodes of increased sympathetic activity (Shelley, 2007 ) and has also been shown to decrease when feeling fear or sadness in several studies (Kreibig et al., 2007 ). SCR depicts changes in the skin’s ability to conduct electricity and is considered a sensitive psychophysiological index of changes in autonomic sympathetic arousal that are integrated with emotional and cognitive states. In addition, SCR reflects vicarious emotional responses to another’s affective state (pain), and is therefore also connected to empathy (Hein et al., 2011 ).

Based on the literature reviewed above, we hypothesized that empathic paraphrasing would lead to a reduction of negative emotion in the situation of talking about the conflict. Specifically, we expected valence ratings to be more positive after paraphrasing. Furthermore, we hypothesized that empathic paraphrasing would lead to lower autonomic arousal, reflected in psychophysiological measures and voice analysis.

Materials and Methods

Participants.

Twenty healthy subjects [10 female; age: mean (M) = 27, standard deviation (SD) = 7.9] participated in this study. All participants were native German speakers, and had recently experienced a potentially ongoing social conflict with a partner, friend, roommate, neighbor, or family member. No conflicts involving physical or psychological violence were included in the study. Due to technical problems, SCR and voice data of four participants as well as BVP data of three participants were lost. Therefore, 20 participants entered the analysis of self-report data, 16 entered voice data analysis and analysis of SCR, and 17 entered analysis of HR and BVP.

The study was carried out in accordance with the Declaration of Helsinki and was approved by the ethical committee of the Charité University Medicine Berlin. All participants gave written informed consent prior to investigation and received payment for participation.

Interview design and procedure

Participants were told that the study investigates emotion in social conflict, especially how emotions develop while speaking about a social conflict. The interviewer further informed participants that she would try to understand their perspective, and sometimes summarize what she understood so far, while at other times take notes to help her memorize certain things and have them present over the course of the interview.

Interviews consisted of 10 standardized open questions (e.g., “What exactly bothers you about the other person’s behavior?”). After the participant answered each question, the interviewer either paraphrased what had been said, or silently took notes (control condition). Following these paraphrasing interventions or control conditions, respectively, participants were asked to rate their current emotional state. In order to avoid confounding effects resulting from the content of the questions, as well as distortions due to emotional processing over the course of the interview, interventions, and control condition were given alternately during the interview. Half of all participants received an intervention (empathic paraphrasing) after the first question, a control intervention after the second question, and so forth; the other half received a control intervention first. All interviews were conducted by the same female interviewer, who had previously received 190 h of training in conflict resolution and has worked on cases in community mediation, business mediation, and family mediation over several years, applying empathic paraphrasing as one of the core techniques of conflict resolution.

Paraphrasing in the present study was implemented in such a way that after each narration the interviewer briefly summarized the facts of the narration and described her understanding of how the narrator felt, and why, and what she understood was important to the narrator regarding the situation described. To confirm the accuracy of her paraphrasing, the interviewer asked if her understanding was correct at the end of each paraphrase. An example of a paraphrase is given in the Appendix.

All interviews were audiotaped. Interview length was 30.16 min on average (SD = 11.03), depending on how extensively participants answered to the questions. Figure ​ Figure1 1 depicts the interview questions as well as a schematic overview of the interview procedure and measurements.

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Interview guideline and procedure .

Data acquisition and analyses

Participants were asked to indicate their current emotional state (valence rating) on an eight-point Likert scale ranging from −4 to 4 (“How positive or negative do you feel right now?”) 10 times during the interview, following the interventions and control condition, respectively. Ratings were analyzed with two-tailed t -tests for repeated measures in IBM SPSS Statistics 20.

Skin conductance response and BVP were recorded continuously with a sampling frequency of 40 Hz using a commercial sampling device ( Biofeedback 2000 X-pert , Schuhfried GmbH, Austria) during the entire interview. Both interviewer’s and participant’s voices were recorded using Audacity 1.2.6 with a highly directional microphone (Shure, WH20 Dynamic Headset Microphone, IL, USA).

Skin conductance data was analyzed in LedaLab V3.3.1. Time frame of analysis was 25 s after the onset of the intervention or control condition. Within this interval, SCR was decomposed by continuous decomposition analysis (CDA; Benedek and Kaernbach, 2010 ). For each participant and interval, the maximum phasic activity was computed (with a minimum amplitude of 0.001 μS) and averaged for each participant across all intervals of both conditions).

Blood volume pulse and BVPamp were analyzed for intervals of 23 s after the onset of intervention or control condition using Matlab 7.1 (The Math-Works, Inc., MA, USA). Data were smoothed using a six point Gaussian filter. BVP was further used for extracting HR data through computing the inverse of the distance between successive peaks of the BVP signal in intervals larger than 0.4 s (Kushki et al., 2011 ). Mean SCR between both conditions (paraphrasing interventions and control conditions), BVP, BVPamp (in%), and HR (in beats per minute) were also analyzed with two-tailed t -tests for repeated measures in IBM SPSS Statistics 20. In addition, we compared BVP, BVPamp, and HR during the paraphrasing intervention and the interview question directly following the paraphrase, with a standard time frame of 4 s for the question phase.

Analysis of voice recordings was done with seewave in R statistics (Sueur et al., 2008 ). Using Audacity 1.2.6., intervals of speech for voice analysis were selected manually by listening to the recorded interviews and cutting out participants’ responses to each question – following an intervention or control intervention, respectively.

Behavioral data

Valence ratings following paraphrasing revealed less negative feelings than ratings following the control condition [ t (19) = 3.395, p  = 0.003]. Effect size is d  = 0.76 (Cohen’s d for repeated measures, calculated with pooled means and standard deviations).

Differences in valence ratings over the conditions are shown in Figure ​ Figure2 2 .

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Mean valence ratings (with standard error of the mean) after the empathic paraphrasing and control conditions .

Time series plots over the entire course of the interview show a U-shaped trend in valence ratings over time, which is mainly due to ratings following the control condition (see Figure ​ Figure3). 3 ). However, a repeated measures ANOVA including sequence of intervention over time as an additional factor demonstrates that the effect of the intervention remains untouched by sequence [main effect of sequence F (4, 72) = 1.768; p  = 0.145; main effect of intervention: F (1,18) = 11.400; p  = 0.003 interaction intervention × sequence F (4, 72) = 1.489; p  = 0.215].

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Mean valence ratings over the course of the interview, averaged over both conditions (A) and split up into paraphrasing and control condition (B) . At each of the 10 trials, 10 subjects received an intervention and 10 received a control intervention.

Psychophysiological data

Two-tailed t -tests for repeated measures show that participants had a higher SCR during paraphrasing than during the control condition [ t (15) = 2.589; p  = 0.021]. Effect size is d  = 0.65 (Cohen’s d ). Complementary results were found in participants’ HR, which was also higher during paraphrasing than during the control condition [ t (16) = 6.491; p  = 0.000; effect size d  = 1.57]. No significant differences between the conditions for BVP were found [ t (16) = 0.22; p  = 0.812]. However, there was a strong trend for mean BVPamp [ t (16) = −2.119; p  = 0.050; effect size d  = 0.51], which was lower during paraphrasing than during taking notes. Comparing BVPamp during paraphrasing with the interview question directly following the paraphrase, we also found that BVPamp is lower during paraphrasing than during the following interview question [ t (13) = 2.381; p  = 0.033; effect size d  = 0.64]. For HR and BVP, no such difference between paraphrase and subsequent interview question was found. Figure ​ Figure4 4 illustrates differences in psychophysiological measures and voice intensity over the two conditions.

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Measures of sympathetic activation (mean values with standard error of the mean) . (A) Skin conductance response (SCR; in μS), (B) Heart rate (in beats/minute), (C) Blood volume pulse amplitude (BVPamp in%), and (D) Voice volume (in dB) during empathic paraphrasing and control condition.

Voice analysis data

Mean intensity/volume of participants’ voices was lower when they replied to an interview question following a paraphrase [ t (15) = −2,466; p  = 0.026; effect size d  = 0.62]. There was no difference in mean fundamental voice frequency (F0) between the conditions [ t (15) = 0.583; p  = 0.568]. F0 range and F0 standard deviation did not differ between the conditions, either (see Table ​ Table1). 1 ). However, speech rate and articulation rate showed trends for slower speech following paraphrasing [speech rate t (15) = −1.86; p  = 0.082; articulation rate t (15) = −2.05; p  = 0.059]. Cohen’s d yielded effect sizes of d  = 0.47 for speech rate and d  = 0.51 for articulation rate.

Means (M), standard deviations (SD), t -, p -, and d -values of all parameters in intervention and control condition .

* and ** indicate significant findings .

Table ​ Table1 1 gives an overview of means and standard deviations of all psychophysiological, voice, and self-report parameters over the two conditions.

The aim of our study was to investigate the short-term emotional effects of empathic paraphrasing in social conflict. To achieve this, we conducted interviews on real-life social conflicts currently experienced by our participants. During the interview, paraphrasing was alternated with a control condition (taking notes). Emotional valence ratings were obtained after each intervention and control intervention and psychophysiological and voice recordings were executed continuously during the interviews. Our hypothesis was that paraphrasing would lead to more positive emotional valence and lower autonomic arousal. Viewing the results of our study as a whole suggests that empathic paraphrasing has a regulating effect on a narrator’s emotions, however, this effect seems to be more complex than originally expected. In sum, we found that participants felt better when the interviewer paraphrased their emotions and perceptions of the conflict. At the same time, and contrary to our expectations, SCR, HR, and BVP amplitude indicate higher autonomic activation during paraphrasing. Voice intensity as well as speech and articulation rate of participants on the other hand was lower when answering to a question following a paraphrase.

Effects of paraphrasing on valence

The self-report ratings demonstrate that participants felt better after the interviewer had paraphrased what they had said. Also, the relatively high effect size suggests that this effect is strong and practically relevant. The interview itself also induced valence effects over time, insofar that participants experienced a decline in emotional valence in the middle of the interview, which recuperated toward the end of the interview. However, due to the alternation of intervention and control intervention, which was again alternated in sequence over participants, this trend does not affect the intervention effect.

This self-reported valence effect is consistent with participants’ lower voice intensity after paraphrasing compared to the control condition. Banse and Scherer ( 1996 ) have linked high voice intensity with negative affects or aggressive speaker attitudes, thereby suggesting a conjunction between high voice intensity and negative emotional valence. Conversely, speech and articulation rate are also slightly lower following an intervention, even though these effects are not statistically significant. Speech rate is defined as the number of spoken units (e.g., words/syllables) per unit of time (minute/second). It is calculated across continuous speech segments, which may include pauses, disruptions, or dysfluency. Articulation rate is an analogical measure based only on fluent utterances, excluding pauses, and dysfluency (Howell et al., 1999 ). Speech rate has been demonstrated to increase when experiencing anger or fear compared to neutral emotional states (Scherer, 1995 ; Rochman et al., 2008 ). Hence, the lower speech and articulation rates following paraphrasing also suggest that participants experienced less negative emotion after paraphrasing.

By the same token, HR was higher during paraphrasing than during the control condition, which according to Palomba et al. ( 1997 ) can also be interpreted as a valence effect. HR deceleration has been associated with negative emotional valence during presentation of unpleasant visual stimuli. In social tasks, HR acceleration has been measured in accordance with intensity of emotion, and to a lesser degree, with emotional valence (Palomba et al., 1997 ). Palomba et al. ( 1997 ) found significant differences in HR deceleration between positive, negative, and neutral visual stimuli, with positive stimuli producing the highest and negative stimuli the lowest HR. Hence, self-report data, voice data, and HR analysis all support the conclusion that emotional valence was positively influenced by offering cognitive empathy through paraphrasing. This effect of paraphrasing on valence bolsters Rime’s ( 2009 ) supposition that being treated empathically while socially sharing negative emotion produces a short-term alleviation of these negative emotions.

Interestingly, the positive impact of mimicry on social judgment mentioned in the introduction (i.e., promoting liking toward the mimicker) suggests the generation of positive emotion as a result of mimicry. This was not the case for paraphrasing in our study: valence ratings in the intervention condition center around the neutral. Nevertheless, it is still possible that paraphrasing led to an increased liking toward the interviewer, while overall affect was neutral. Social judgment was not assessed in the present study, hence, no direct comparison with mimicry is possible. However, it would be interesting to compare the effects of mimicry and paraphrasing on emotion in future studies, as well as to study verbal mimicry or matching more extensively in the context of distressing conversations such as social conflict discussions.

Effects of paraphrasing on arousal

Skin conductance response, HR and BVP amplitude indicate a period of higher autonomic arousal while the interviewer paraphrased what participants had said, compared to taking notes on what they had said. Again, effects sizes of physiological measures suggest medium and in the case of HR, very strong, effects. This is surprising, as we presumed that the lower intensity of negative emotion induced by paraphrasing would be accompanied by lower arousal. Instead, paraphrasing apparently enhanced autonomic arousal. Quite conversely to psychophysiological data, the lower voice intensity following the intervention on the other hand suggests a calming effect of paraphrasing on autonomic arousal, as several studies on emotion and voice quality have associated high voice intensity with high sympathetic autonomic arousal emotions (Scherer, 2003 ). This apparent contradiction between voice data and psychophysiological data appears initially confusing, as vocal changes and changes in SCR both originate in mediated variation of HR, blood flow, and muscular tension caused by an arousing event (Duffy, 1932 ; Laver, 1968 ; Schirmer and Kotz, 2006 ).

However, this discrepancy can be explained by the fact that BVP and SCR were recorded while participants listened to the interviewer paraphrasing, whereas voice analysis was done on recordings of participants’ answers to the interviewer’s next question, following the paraphrase. Thus, the autonomic arousal induced by paraphrasing may already have subsided and passed into a calmer state at the time participants answered the next question. This possibility is difficult to double-check for SCR as this parameter is reactive to speech and will thus be higher while participants are talking, even though autonomic sympathetic arousal induced by the intervention might have diminished already. However, we reassessed this hypothesis using BVP, BVPamp, and HR data, comparing the paraphrasing phase with the subsequent question phase and found a confirming result for BVPamp, although not for the other two measures. Participant had a lower BVP amplitude while listening to the paraphrase compared to listening to the interview question asked in direct succession. This indicates a specific effect of paraphrasing on autonomic arousal, which is not induced by speech in general. It should also be noted that voice intensity following paraphrasing is significantly lower than voice intensity following the control condition. Hence, given the assumption made above is correct, participants’ autonomic arousal is first heightened by listening to the paraphrasing, and after a short period of time lowered to a level below the control state. This is a very interesting finding, for which two possible explanations should be considered.

Firstly, it is possible that empathic paraphrasing not only leads to a reduction of negative emotion in participants, but even induces positive emotions, such as happiness and relief about being listened to and validated. This would explain the initial higher autonomic arousal, which would in this case be due to a short-term experience of positive emotions, in accordance with Rime ( 2009 ) dissipating quickly. However, the behavioral data does not support this notion, as the valence ratings remain in the negative range of the scale even after paraphrasing, only approximating the neutral zero-point. Also, it should be noted that empathic paraphrasing is distinctly different from everyday forms of volunteering empathy or forms of social sharing of emotion as referred to by Rime. Paraphrasing does not offer sympathy or emotional empathy, but instead takes a purely cognitive road by demonstrating that the listener can understand the narrator’s perspective. It does not seem likely that this technique should have the same emotional effects as common social sharing responses such as offering sympathy.

Therefore, as an alternative explanation of our results, it is more conceivable that demonstrating cognitive empathy through paraphrasing temporarily leads to a heightened focus on and increased processing of negative emotion, which might eventually have a resolving effect on these emotions. This explanation seems probable considering the nature of paraphrasing, which entails repeating emotional narrations in a pointed way, thereby sharpening and clarifying the emotional experience. In a study on the relationship between therapist pre-session mood, therapist empathy, and session evaluation, Duan and Kivlighan ( 2002 ) found that intellectual empathy (demonstrating an understanding of the client’s perspective, i.e., empathic paraphrasing) was positively correlated with client-perceived session depth (power and value of the session), but not correlated with perceived session smoothness (comfort and pleasantness of the session). In a way, paraphrasing confronts people with what they are feeling, and thus can stimulate a deeper processing of negative emotion (depth), which temporarily involves higher autonomic arousal and may even be perceived as trying and hard work (smoothness), but eventually abets resolution of the emotional conflict. It however seems unlikely that this process advances automatically without fueling cognitive work such as reappraisal and re-adjustment of goals and schemas. Yet, the clarifying focus on one’s own emotion, accompanied by the non-judgmental stance of empathic paraphrasing might strongly push this process forward. This notion is in line with Rogers’ original claim to evoke personal growth and transformation in the client through empathic paraphrasing, thereby achieving therapeutic change (Rogers, 1942 , 1951 ).

Also, considering the findings from mimicry and language matching research, which have demonstrated that being treated empathically on basal levels such as facial expression and language style promotes attitude and behavior change, it seems plausible that empathic paraphrasing may foster socio-cognitive processes in a similar direction. As paraphrasing contains a deliberate effort to verbally align with the narrator, it may generate a shared situation model and in this way promote successful communication. It would be interesting to consider if empathic paraphrasing, as it bears a certain resemblance to mimicry on a verbal level, can also stimulate pro-social behavior in the person being paraphrased; for instance a greater willingness to open up for the other party’s perspective on the conflict. This would strongly support the idea of paraphrasing stimulating a clearance of negative emotion.

There seems to be wide consensus between psychotherapists of different disciplines that psychotherapy benefits from an optimal level of arousal in the client, similar to the Yerkes–Dodson law, which posits an inverse U-shaped correlation between arousal and performance in complex tasks (Bridges, 2006 ). Markowitz and Milrod ( 2011 ) argue that emotional arousal is central for engaging the client in psychotherapy and making the therapeutic experience meaningful. They claim that the therapist’s ability to understand and respond empathically to negative emotional arousal should be considered the most important one of the common factors of psychotherapy. The therapist provides support and at the same time acts as a model, teaching the client to tolerate, verbalize, and integrate their feelings. Thus, negative feelings diminish and lose toxicity. In a similar vein, the traditional concept of the “corrective emotional experience” by Alexander and French ( 1946 ) describes the transformation of painful emotional conflicts as re-experiencing the old, unsettled conflict but with a new ending. This notion, which has gained ample empirical support, holds that processing emotional conflicts within a safe and empathic environment is necessary for therapeutic change (Bridges, 2006 ).

A resembling road is also pursued by acceptance and mindfulness-based interventions. Research on acceptance-based and mindfulness-based therapy has shown that accepting and mindfully observing negative emotions (instead of trying to suppress them) leads to the dissolution of these emotions (Eifert and Heffner, 2003 ; Arch and Craske, 2006 ; Hayes-Skelton et al., 2011 ). Czech et al. ( 2011 ) cite several experimental studies which have demonstrated that acceptance of negative emotion decreases distress and increases willingness to engage in challenging tasks. Empathic paraphrasing may have similar effects, as it essentially applies the principles of mindfulness and acceptance from the outside – through a listener who takes on an accepting role, thereby prompting the narrator in the same direction. Offering cognitive empathy through paraphrasing draws attention to emotions, non-judgmentally describes and accepts them, and is thus very similar to acceptance-based and mindfulness-based therapy. The central difference might be the locus of initiation of these processes, which in the case of empathic paraphrasing comes from somebody else. Comparing the effects of mindfulness and empathic paraphrasing and investigating the potential consequences of this difference on emotion processing and emotion regulation could be an interesting research focus for future studies.

Limitations of the present study

A potential short-coming of the present study pertains to the nature of the control condition, which consisted of taking notes silently. It could be argued that, as only the experimental condition involved speech, the differences found might be due to a general effect of being spoken to, rather than to an isolated effect of empathic paraphrasing. However, it should be noted that within a social conflict situation, the content of a reply to emotional descriptions can never be perceived as completely neutral, and any control condition involving speech will induce emotional effects of its own, e.g., irritation or even anger caused by inapplicable verbal comments of the interviewer following participants’ emotional disclosure. The present control condition was deliberately chosen for providing a neutral baseline against which the effects of empathic paraphrasing can be tested before moving on to other modes of comparison.

An aligned point of concern might be that it cannot be ascertained how the control condition was perceived by participants. For instance, even though they were informed that the note-taking simply served the purpose of bolstering the interviewer’s memory during the conversation, some participants may still have worried about the notes containing subjective judgment. This would most likely induce stress and add an emotional bias to the control condition. In this case, however, one would expect an increase in autonomic responses during the control condition, which did not occur. Still, considering these shortcomings of the control condition, the results need to be reproduced with varying kinds of control conditions involving speech before they can be viewed as definite.

It should also be mentioned that this study focused exclusively on short-term emotional reactions to paraphrasing, in order to obtain a constitutional data base illustrating the regulatory effect of this communicational technique. Our results suggest that in addition to influencing immediate emotional valence, paraphrasing sets in motion an initially arousing process of coping with negative emotions associated with the social conflict, which eventually may lead to resolving these emotions. However, as we did not assess longitudinal measures pertaining to the emotions associated with the social conflicts in question, this conclusion has to remain speculative until backed up by further research.

Finally, the relatively small sample size of the study makes it prone to distortions from individual variations and gender differences, e.g., in emotion expression. Again, replication of the results based on larger groups of study participants is called for.

Conclusion and directions for future research

The present study provides first experimental evidence that offering cognitive empathy through paraphrasing extrinsically regulates emotion in social conflict. Paraphrasing led to less negative feelings in study participants, while at the same time inducing higher autonomic arousal, which subsided after a short period of time. A possible explanation for these findings is that empathic paraphrasing stimulates an increased and focused processing of negative emotion in social conflict, and thus may contribute to resolving these emotions.

Future studies investigating the emotional effects of demonstrating cognitive empathy may further scrutinize the short- and long-term effects empathic paraphrasing has on arousal, and test the hypothesis that paraphrasing induces a cognitive-emotional process which facilitates the resolution of negative emotion in social conflict. Also, it would be interesting to investigate the dynamics of this process more closely and identify factors necessary for its successful development. Presently, we are working on a neuroimaging paradigm designed to overcome some of the above mentioned shortcomings and further explore the effects of empathic paraphrasing on the disposition to consider other people’s perspective in social conflict.

Conflict of Interest Statement

The authors declare that the research was conducted in the absence of any commercial or financial relationships that could be construed as a potential conflict of interest.

Acknowledgments

This study was financially supported by the Cluster of Excellence “Languages of Emotion” at Freie Universität Berlin which is funded by the DFG (German Research Foundation), and by the Open-Access publication fund of the DFG and the Freie Universität Berlin.

Example of a paraphrasing sequence

Interviewer: “What is worst for you about this situation?”

Narrator: “The worst thing is not knowing what happens now, well, this uncertainty. I mean, there is a problem, I have to make sure the rent is being paid, because in the end I am responsible, because I am in the rental agreement…and then – not being able to deal with that situation, not being able to act, because I just don’t know what is going to happen. The worst…now I am not so sure anymore, what was worst about it – well, also interpersonally it was very disappointing, because after all I took care of everything, voluntarily, and…I mean, when she is acting this way now, that is also a lack of recognition for what I do, what I accomplish. For my whole courtesy. What aggravates things is that is was clear from the beginning that she does not do so well financially, but urgently needed an apartment, and I let her move in with me to help her. And that is something that is…not being trampled under her feet…but you notice that there is a lack of recognition. Well, I think this second issue is worse than the first one.”

Interviewer: “So it is a combination, is it? For one, this thing, that in some way your existence is on stake here, that you are saying, this uncertainty is hard to bear – that you do not know how the rent is going to come around in the future. And then also the interpersonal issue, that you are saying you are disappointed of her, because you helped her, and in return you get this now, right? Especially the lack of recognition, the interpersonal treatment is what is worst – did I understand that correctly?”

Narrator: “Yes.”

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  • How to Paraphrase | Step-by-Step Guide & Examples

How to Paraphrase | Step-by-Step Guide & Examples

Published on April 8, 2022 by Courtney Gahan and Jack Caulfield. Revised on June 1, 2023.

Paraphrasing means putting someone else’s ideas into your own words. Paraphrasing a source involves changing the wording while preserving the original meaning.

Paraphrasing is an alternative to  quoting (copying someone’s exact words and putting them in quotation marks ). In academic writing, it’s usually better to integrate sources by paraphrasing instead of quoting. It shows that you have understood the source, reads more smoothly, and keeps your own voice front and center.

Every time you paraphrase, it’s important to cite the source . Also take care not to use wording that is too similar to the original. Otherwise, you could be at risk of committing plagiarism .

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paraphrasing in counselling example

Table of contents

How to paraphrase in five easy steps, how to paraphrase correctly, examples of paraphrasing, how to cite a paraphrase, paraphrasing vs. quoting, paraphrasing vs. summarizing, avoiding plagiarism when you paraphrase, other interesting articles, frequently asked questions about paraphrasing.

If you’re struggling to get to grips with the process of paraphrasing, check out our easy step-by-step guide in the video below.

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paraphrasing in counselling example

Putting an idea into your own words can be easier said than done. Let’s say you want to paraphrase the text below, about population decline in a particular species of sea snails.

Incorrect paraphrasing

You might make a first attempt to paraphrase it by swapping out a few words for  synonyms .

Like other sea creatures inhabiting the vicinity of highly populated coasts, horse conchs have lost substantial territory to advancement and contamination , including preferred breeding grounds along mud flats and seagrass beds. Their Gulf home is also heating up due to global warming , which scientists think further puts pressure on the creatures , predicated upon the harmful effects extra warmth has on other large mollusks (Barnett, 2022).

This attempt at paraphrasing doesn’t change the sentence structure or order of information, only some of the word choices. And the synonyms chosen are poor:

  • “Advancement and contamination” doesn’t really convey the same meaning as “development and pollution.”
  • Sometimes the changes make the tone less academic: “home” for “habitat” and “sea creatures” for “marine animals.”
  • Adding phrases like “inhabiting the vicinity of” and “puts pressure on” makes the text needlessly long-winded.
  • Global warming is related to climate change, but they don’t mean exactly the same thing.

Because of this, the text reads awkwardly, is longer than it needs to be, and remains too close to the original phrasing. This means you risk being accused of plagiarism .

Correct paraphrasing

Let’s look at a more effective way of paraphrasing the same text.

Here, we’ve:

  • Only included the information that’s relevant to our argument (note that the paraphrase is shorter than the original)
  • Introduced the information with the signal phrase “Scientists believe that …”
  • Retained key terms like “development and pollution,” since changing them could alter the meaning
  • Structured sentences in our own way instead of copying the structure of the original
  • Started from a different point, presenting information in a different order

Because of this, we’re able to clearly convey the relevant information from the source without sticking too close to the original phrasing.

Explore the tabs below to see examples of paraphrasing in action.

  • Journal article
  • Newspaper article
  • Magazine article

Once you have your perfectly paraphrased text, you need to ensure you credit the original author. You’ll always paraphrase sources in the same way, but you’ll have to use a different type of in-text citation depending on what citation style you follow.

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paraphrasing in counselling example

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It’s a good idea to paraphrase instead of quoting in most cases because:

  • Paraphrasing shows that you fully understand the meaning of a text
  • Your own voice remains dominant throughout your paper
  • Quotes reduce the readability of your text

But that doesn’t mean you should never quote. Quotes are appropriate when:

  • Giving a precise definition
  • Saying something about the author’s language or style (e.g., in a literary analysis paper)
  • Providing evidence in support of an argument
  • Critiquing or analyzing a specific claim

A paraphrase puts a specific passage into your own words. It’s typically a similar length to the original text, or slightly shorter.

When you boil a longer piece of writing down to the key points, so that the result is a lot shorter than the original, this is called summarizing .

Paraphrasing and quoting are important tools for presenting specific information from sources. But if the information you want to include is more general (e.g., the overarching argument of a whole article), summarizing is more appropriate.

When paraphrasing, you have to be careful to avoid accidental plagiarism .

This can happen if the paraphrase is too similar to the original quote, with phrases or whole sentences that are identical (and should therefore be in quotation marks). It can also happen if you fail to properly cite the source.

Paraphrasing tools are widely used by students, and can be especially useful for non-native speakers who may find academic writing particularly challenging. While these can be helpful for a bit of extra inspiration, use these tools sparingly, keeping academic integrity in mind.

To make sure you’ve properly paraphrased and cited all your sources, you could elect to run a plagiarism check before submitting your paper. And of course, always be sure to read your source material yourself and take the first stab at paraphrasing on your own.

If you want to know more about ChatGPT, AI tools , citation , and plagiarism , make sure to check out some of our other articles with explanations and examples.

  • ChatGPT vs human editor
  • ChatGPT citations
  • Is ChatGPT trustworthy?
  • Using ChatGPT for your studies
  • What is ChatGPT?
  • Chicago style
  • Critical thinking

 Plagiarism

  • Types of plagiarism
  • Self-plagiarism
  • Avoiding plagiarism
  • Academic integrity
  • Consequences of plagiarism
  • Common knowledge

To paraphrase effectively, don’t just take the original sentence and swap out some of the words for synonyms. Instead, try:

  • Reformulating the sentence (e.g., change active to passive , or start from a different point)
  • Combining information from multiple sentences into one
  • Leaving out information from the original that isn’t relevant to your point
  • Using synonyms where they don’t distort the meaning

The main point is to ensure you don’t just copy the structure of the original text, but instead reformulate the idea in your own words.

Paraphrasing without crediting the original author is a form of plagiarism , because you’re presenting someone else’s ideas as if they were your own.

However, paraphrasing is not plagiarism if you correctly cite the source . This means including an in-text citation and a full reference, formatted according to your required citation style .

As well as citing, make sure that any paraphrased text is completely rewritten in your own words.

Plagiarism means using someone else’s words or ideas and passing them off as your own. Paraphrasing means putting someone else’s ideas in your own words.

So when does paraphrasing count as plagiarism?

  • Paraphrasing is plagiarism if you don’t properly credit the original author.
  • Paraphrasing is plagiarism if your text is too close to the original wording (even if you cite the source). If you directly copy a sentence or phrase, you should quote it instead.
  • Paraphrasing  is not plagiarism if you put the author’s ideas completely in your own words and properly cite the source .

To present information from other sources in academic writing , it’s best to paraphrase in most cases. This shows that you’ve understood the ideas you’re discussing and incorporates them into your text smoothly.

It’s appropriate to quote when:

  • Changing the phrasing would distort the meaning of the original text
  • You want to discuss the author’s language choices (e.g., in literary analysis )
  • You’re presenting a precise definition
  • You’re looking in depth at a specific claim

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Gahan, C. & Caulfield, J. (2023, June 01). How to Paraphrase | Step-by-Step Guide & Examples. Scribbr. Retrieved February 16, 2024, from https://www.scribbr.com/working-with-sources/how-to-paraphrase/

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Processing Therapy

What Are The Benefits Of Paraphrasing In Counseling

Table of Contents

What are the benefits of paraphrasing in counseling?

In client-centered therapy, Carl R. Dot Rogers coined the term active listening, which is a method of responding empathically to another person’s emotions by paraphrasing what they said while concentrating on the core of what they felt and what was significant to them. Paraphrasing is different from reflective listening in that you are only summarizing what the victim has said. Reflective listening involves more than just summarizing; it also involves identifying feelings that the other person may not have acknowledged, but that are nonetheless indicated by their words and attitudes.Instead of copying someone else’s exact words and putting them in quotation marks, you can paraphrase. When integrating sources into academic writing, paraphrasing is typically preferable to direct quotation. It reads more fluently, maintains the focus on your own voice, and demonstrates your understanding of the original source.The fact that students frequently express other people’s ideas without sufficiently altering the words makes paraphrasing challenging. As a result, the student’s assessment’s words closely resemble the ones they have read in the original.When it comes to SEO, paraphrasing has some special advantages as well as disadvantages. It makes a topic easier to understand and decreases the likelihood of plagiarism. A rewriter, on the other hand, is not always accurate and might violate someone’s copyright.Using different words and phrases to convey the same ideas is known as paraphrasing. Short passages of text, like phrases and sentences, are used when paraphrasing. You can incorporate evidence and source material into assignments by using a paraphrase instead of direct quotations.

What are paraphrasing’s three benefits?

You can avoid overusing direct quotations by paraphrasing, which can also be shorter than quoting. It can be beneficial to paraphrase in order to better comprehend and consider the source material. You are made to consider what the other person is really saying when you rephrase their idea. Reframing or summarizing is a little more complicated than paraphrasing because it involves organizing a variety of thoughts, emotions, facts, and/or concerns into one overarching theme, frequently leading the group in a more positive direction. Reframing is a strategy for connecting dispersed and disparate statements.If you want to rephrase text or speech without changing its meaning, you must use your own words. Reducing something to its bare minimum means summarizing it. Both methods can be used to make complex information or concepts more understandable and concise.When should I summarize and when should I paraphrase? To summarize a work is to condense it down to its key ideas and present it in a concise manner.According to the Cambridge Online Dictionary (COD), paraphrasing means to state something written or spoken in different words, especially in a shorter and simpler form to make the meaning clearer. A restatement of someone else’s ideas or thoughts in your own words is referred to as paraphrasing.

Why are summarization and paraphrasing crucial?

It is highly recommended that you write in your own words because it will help you learn and show that you understand the material. Summarizing and paraphrasing are much more frequently used than direct quotation because they demonstrate your ability to clearly communicate your understanding of the subject. Instead of using the author’s exact words, paraphrasing enables you to focus on the concepts in the source materials that are most relevant to your term paper or essay. Additionally, it enables you to clarify difficult concepts and occasionally rephrase sentences in order to use language that is easier for your reader to understand.In academic writing, paraphrasing is a powerful technique for reiterating, condensing, or elaborating on the points made by another author while simultaneously lending authority to your own analysis or argument. Successful paraphrasing is crucial for effective academic writing, and unsuccessful paraphrasing can lead to unintentional plagiarism.One effective way to paraphrase is. Original—paraphrases should be written using your own unique words, phrases, and sentence structures rather than those from the source. Respectful of your source’s ideas, tone, and emphasis—paraphrases must accurately reflect these elements.A paraphrase (/prfrez/) is a restatement of a text or passage’s meaning in new words. The word itself is derived from the Ancient Greek word (paráphrasis), which means additional manner of expression, via the Latin verb paraphrasis. Paraphrasis is another name for the process of paraphrasing.The authors are introduced and the ideas are put in their voice with the use of the fundamental signal phrases. It faithfully reproduces the authors’ ideas.

What role does summarizing play in counseling?

In addition to letting the client know that the counsellor has heard and understood, summarizing helps the client organize their thoughts and determine what is most crucial. Noticing only what the client has said is insufficient; it’s also critical to note what is absent. The other person can better organize their thoughts by summarizing important details, concepts, and ideas without introducing their own presumptions and opinions. By empowering others to choose the best course of action, this can help to better understand the situation.In addition to helping the client clarify their thoughts and decide what is most important, summarizing communicates to them that the counsellor has heard and understood them. Observing the client’s words alone is not enough; it’s also critical to pay attention to what is absent.In counseling, there is a difference between paraphrasing and summarizing. Because summaries typically cover a wider time period than paraphrases do, using them differs from paraphrasing. Summarizing can therefore be used later, perhaps around the middle or end of a counseling session.

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Table of Contents

How to Use Summarizing in Counseling? (9+ Important Benefits)

paraphrasing in counselling example

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In this brief guide, we will be discussing the topic: summarising in counseling. We will be exploring the meaning of summarising, its difference from paraphrasing, the steps involved in summarising, the need, and the way to summarise the beginning and end of a session. By the end, we will also be answering some questions related to summarising and counseling skills. 

Summarising in counseling

Summarising is one of the skills in counseling used by the therapist to accommodate the feelings, emotions, and thoughts of the client in a nutshell. In other words, summarising is used when the therapist wants to condense, crystallize, the main points that the client conveyed through his words and body language. 

Summarising is almost like a recap of a lesson that is already taught. The therapist provides the client with a chance to reflect on their last session and the lessons they might want to take away front their previous sessions, before continuing with the following sessions. Summarising is carried out at the beginning and the end of a session, mostly. 

If one is to give an accurate definition for summarising, then it would be best to choose the one by Feltham and Dryden. According to Feltham and Dryden, “summarising is accurately and succinctly reflecting back to the client, from time to time, within and across sessions, the substance of what she has expressed. 

The importance of summarising

th e summarising skill used by the therapist in a counseling session helps both the therapist and client to move forward sans confusions and misunderstandings. It reveals the current standing position of the process of therapy and allows the client to explore the varied dimensions of their progress to the given point. 

In summarising, the therapist aims to “reflect” to the client, the important and desirable points of a session. It makes the client feel understood and encourages them to open up and talk about their issues comprehensively and with clarity to the therapist in the further sessions. Summaries of any kind are useful for anyone, to gain clarity and insight into the subject matter of concern. 

In counseling, summarising aids in the following ways:

  • Accurate and efficient clarification of the emotions for both the counselor and the client. This helps both the parties to understand the underlying emotional state involved in each session and its influence on the progress of the session.
  • A complete review of the work done so far, especially by the client himself/herself. The client is the core element of the process of counseling , who has to take a major effort in facing their issues at hand and coming to terms with them. Hence, summarising comes as a great aid for the clients for the required progress in each session.
  • Summarising help in bringing each session to a closure, without leaving loose ends or unnecessary assumptions. It helps in drawing together the main threads of the discussions between the client and the therapist. 
  • Summarising also helps in initiating a subsequent session, if the situation and timing are appropriate. 
  • Usually, clients arrive in counseling with a series of scattered and vague thoughts and emotions. However, as the sessions proceed, the process of summarising helps the client in bringing about order and understanding of their vague emotions and thoughts which they could not comprehend in the beginning. It helps them to prioritize these thoughts and emotions and make their way through them, slowly.  
  • Most importantly, summarising is the skill that enables the counseling process to move forward. It provides a wholesome meaning to the counseling relationship and the nature of each session. 
  • It enables the client to open up to new perspectives. When the therapist summarises each session, it’s put forward in a slightly different manner, to allow the client to reflect on their words and emotions expressed in the session. 
  • Summarising helps the therapists to provide a specific structure to the counseling process that is especially important for those clients who find it difficult to keep their focus on one topic or area of issue. 
  • Summarising gives a good orientation towards the type of homework that needs to be given to the client and also an idea about the future sessions and what they will comprise. 

How to summarize

The following steps can be followed to summarize a session:

  • Try to summarize at the end of a session
  • Confirm the authenticity of the summary with the client and once that is done, decide the focus of the next session, and assign homework for the client for the next session
  • Ask the client to give their version of the summary for the session to make them feel more involved and eager in the process of summarising.
  • Jot down the points added by the client during the process of summarising. 

Summarising vs paraphrasing

Summarising and paraphrasing are not the same. They differ in their structure, purpose, and timing. A summary is provided for the client to reflect on their words and emotions and to let them take the lead. However, paraphrasing on the other hand is done to clarify and move forward in the session without any kind of assumptions, confusion, or misunderstandings.

A summary usually covers a longer time period than a paraphrase. Summarising is usually used at the end of a session, before winding up the session. paraphrasing , on the other hand, is usually used during the session to move the session forward smoothly. 

The end of a session

Summarising is the key process for winding up the session. It brings the session to a clear close, without any misconceptions. It is an opportunity provided to the client for clearing any confusion and to make sense of the happenings of the session. It also provides the counselor with an assurance for their efforts taken and to continue with the subsequent sessions.

The summary at the end of a session must match the material of the session and must help the client feel understood and at peace. It allows the client to deny something if they feel is not right or give a better modulation to the words used by the therapist in the summary, if the need arises. This leads to a complete realignment of the session and also shapes the future ones. 

Summarising should begin around five to ten minutes before the session comes to a close. The therapist should hint to the client that the allotted time is nearing a close and start with the process of summarising, once the client is ready to begin. Make sure to include the most relevant thoughts, emotions, and opinions expressed by the client and how they perceive them, int the summary. 

The beginning of a session

Summarising can also be used at the beginning of a session. It helps the counselor to gain clarity on the direction of the session and it enables the client to decide on the themes of discussion for the current session. The therapist can put forward a summary comprising the themes of previous sessions and how far have the duo come to manage them. 

Summarising at the beginning also allows the client to feel settled before the actual session starts. It gives them an idea of their current standing and what they could expect from the ongoing session. This enhances the strength and consolidation of the therapeutic relationship between the client and the therapist.

While summarising at the beginning of a session, the counselor/therapist must keep in mind to give the client complete freedom to take the lead for the session and decide the key theme of discussion. They should not feel evaluated or judged while the process of summarising is going on. This form of summarising is mostly used by person-centered counselors and therapists since it does not go against any of their core principles. 

The counselor can also jot down, in a notepad the points brought up by the client at the end of the summary, which can be used for the next session as well. 

In this article, we discussed the topic: summarising in counseling. We looked at the meaning, nature, importance, steps involved, and conduction of the process of summarising during the beginning and end of a session. We also examined the difference between paraphrasing and summarising. 

FAQs: summarising in counseling

Why is summarising an important skill.

Summarising is an important skill in the field of academic writing. It allows you to grasp the most relevant points from a source of the text and rewrite them, using your own words. It lets you create a brief version of the original content and for quick reference. A good summary also indicates your ability to evaluate your understanding of the source and to turn it around the way you want it. 

What are the five counseling skills?

The core counseling skills are as follows:

Attending( refers to completely attending to the client and their issues without getting lost in thoughts or being in dissonance). Silence(aids in providing control to the content, pace, and objectives of the sessions). Reflecting and paraphrasing (helps the counselor to keep away misunderstandings with the client and to help the client reflect on their words and feelings expressed during the sessions? Clarification and the use of questions (helps the counselor in asking open questions to clarify the feelings of the client) Building good rapport (helps in building a sense of connection with the client) Focusing (helps the client to decide the key theme to be discussed during a session. It helps to filter out the unnecessary or the less important issues) Summarising (provides a meaningful and clarified summary of what the says during the sesion) Immediacy. ( helps to focus on the immediate environment or in other words, the here and now relationship between the client and the therapist) Active listening (the client feels heard and understood by the therapist)

What are some counseling techniques?

Some of the most popularly used techniques are as follows:

Psychodynamic counseling: this is one of the most well-known approaches to counseling and is based on the Freudian theory of psychodynamics. It focuses on the development of strong therapist-client alliances. 

Interpersonal counseling: interpersonal counseling is mostly diagnosis based and the disorder of the client is considered as a medical condition that requires appropriate intervention. The focus of this technique is on the attachment of the mental health outcomes to the well-being of the client. It is a time-limited counseling approach that helps the clients to identify the environmental stressors that are causing their issues. 

Humanistic counseling: this approach was developed by Carl Rogers and works on the belief that humans have an innate ability and willingness to be self-actualized. It encourages curiosity, humility, intuition, and genuine acceptance. It is also called client-centered therapy, which helps the client realize their full potential.

https://counsellingtutor.com/basic-counselling-skills/summarising/

https://askinglot.com/what-is-summarizing-in-counseling

https://www.stepnotesinc.com/Blog/ArticleID/1/Counseling-Clients-Session-to-Session-Summarize-to-Strategize

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COMMENTS

  1. Reflecting and Paraphrasing • Counselling Tutor

    A paraphrase reflects the essence of what has been said. We all use paraphrasing in our everyday lives. If you look at your studies to become a counsellor or psychotherapist, you paraphrase in class. Maybe your lecturer brings a body of work, and you listen and make notes: you're paraphrasing as you distill this down to what you feel is ...

  2. Paraphrasing in Counselling

    In essence, paraphrasing is a micro skill that allows counselors to create an authentic bond with their clients Together with encouraging and summarizing, paraphrasing plays a crucial role in therapeutic communication, making the client feel understood and listened to. In other words, paraphrasing in counseling is what makes the client say ...

  3. How Can Paraphrasing Be Used in Counseling? (3+ Main Indications)

    Paraphrasing is useful in the following situations: When you want to let the client know that you are actively listening and understanding the information provided by the client. When you want to clear and clarify doubts concerning confusing content, given by the client. When you want to highlight issues that need more explanation and precision.

  4. What Is An Example Of Paraphrasing In Counseling

    The following are a few precise paraphrasing examples:Counselor: You haven't found her to be very consistent. Client: Every moment there is something new to do. Counselor: There are a lot of activities for you to choose from. There must be ten different things happening at once. By trying to analyze and comprehend the information that was ...

  5. Encouragers, Paraphrasing and Summarising

    Encouragers, Paraphrasing and Summarising. A counsellor can encourage a client to continue to talk, open up more freely and explore issues in greater depth by providing accurate responses through encouraging, paraphrasing and summarising. Responding in this way informs the client that the counsellor has accurately heard what they have been ...

  6. Paraphrasing

    Other Benefits of Paraphrasing. Paraphrasing also highlights issues by stating them more concisely. This is focusing down: it invites the client to go and delve deeper into part of what they have said. We can also use paraphrasing to check out the accuracy of our perception as a counsellor. Below is an example of my use of paraphrasing to ...

  7. Improve Your Counselling Skills in 60 Seconds: Paraphrasing ...

    In this short but effective video we explore how the use of Paraphrasing & Summarizing in therapy can help clients feel understood.Narrated by Senior BACP Co...

  8. PDF Reflecting Skills Paraphrase and Reflection of Feeling

    3) Translate the key content into your own words Want a divorce= break off, split up, ending, etc. 4) Select an appropriate beginning to start paraphrase. E.g., "It sounds like," "You think," "I hear you saying,". E.g., "It sounds like you haven't found a way to tell your husband you want to end the relationship because of his ...

  9. PDF Paraphrasing occurs when the counselor states what the client has just

    The following are some examples of accurate paraphrasing: "I don't know about her. One moment she's really friendly, and the next. time 1 see her she's totally cold." "You haven't experienced her as being very consistent." "Every moment there is something new to do. There must be ten different. things going on at the same time!"

  10. PDF Reflecting Skills: Paraphrasing

    Paraphrasing Paraphrasing is a ski! used to address the first level (cognitive level) In the beginning of the counseling relationship a client can feel more comfortable if you are able to reflect content. In most cases you cannot rea!y understand the deeper layers until later on. How to create a Paraphrase 1.Choose a sentence stem. •It ...

  11. Reflecting & Listening Skills

    For example, summarizing the session to the client or reorienting the client to the previous session. Summaries can include condensed paraphrases & reflections. Paraphrasing. Not as broad as a summary, yet more broad than a reflection. Useful for pacing counseling sessions and for demonstrating empathy to clients.

  12. Counselling Microskills: Paraphrasing

    In this video we demonstrate the counselling microskill of paraphrasing. When the counsellor is paraphrasing, they rephrase or restate what the client has sa...

  13. Paraphrasing/Tone

    Paraphrasing - What You Think the Speaker Said. Paraphrasing (link to Integrative Counselling Skills in action by Sue Culley, Tim Bond) is when you, the listener, restate succinctly and tentatively what the speaker said - conveying empathy, acceptance and genuineness. Since we cannot read our client's mind and we've been given a lot of ...

  14. PDF Reflecting Skills

    Counseling Skill Cheat Sheet 1 Reflecting Skills Skill Example Reflecting content: Brief statement reiterating content from the client. "Your husband and you got into three fights since our last session." Reflecting affect/emotions: Brief statement connecting client's emotions to content from the session. "You feel scared right now ...

  15. Basic Counseling Skills: Paraphrase, Reflection of Feeling ...

    Paraphrase, reflection of feeling, and summarization are basic counseling skills. What are they and how are they used? Watch Drs. Jim Cook and Laura Harrawoo...

  16. Paraphrasing in Counselling

    At essence, paraphrasing will a micro skill that allows counselors to create an authentic bond are their clients Together with encouraging and summarizing, paraphrasing pieces an crucial role in therapeutic communication, making this customer feel understood and list to. In other language, paraphrasing in counseling is what makes this client say, "Finally, someone who gets … Paraphrasing ...

  17. Basic Counselling Skills explained [PDF Download] • Counselling Tutor

    When working with clients, counsellors draw on a number of basic counselling skills. They include: • Attending • Use of Silence • Reflecting and Paraphrasing • Clarifying Questions • Focusing • Rapport Building • Summarising. Click to download your PDF on the Basic Counselling Skills Explained.

  18. Effects of Empathic Paraphrasing

    To confirm the accuracy of her paraphrasing, the interviewer asked if her understanding was correct at the end of each paraphrase. An example of a paraphrase is given in the Appendix. All interviews were audiotaped. Interview length was 30.16 min on average (SD = 11.03), depending on how extensively participants answered to the questions.

  19. How to Paraphrase

    Paraphrasing means putting someone else's ideas into your own words. Paraphrasing a source involves changing the wording while preserving the original meaning. Paraphrasing is an alternative to quoting (copying someone's exact words and putting them in quotation marks ). In academic writing, it's usually better to integrate sources by ...

  20. Attending,Paraphrasing and Summarizing

    This video is a short, simulated counselling session demonstrating the basic communication skills of attending behavior, paraphrasing and summarizing.For a l...

  21. What Are The Benefits Of Paraphrasing In Counseling

    It can be beneficial to paraphrase in order to better comprehend and consider the source material. You are made to consider what the other person is really saying when you rephrase their idea. Reframing or summarizing is a little more complicated than paraphrasing because it involves organizing a variety of thoughts, emotions, facts, and/or ...

  22. Summarising • Counselling Tutor

    Summarising in Counselling Feltham and Dryden (1993: 186) define 'summarising' as 'accurately and succinctly reflecting back to the client, from time to time within and across sessions, the substance of what she has expressed'. Summarising is therefore a counselling skill used to condense or crystallise the main points of what the client is saying and feeling. Difference between […]

  23. How to Use Summarizing in Counseling? (9+ Important Benefits)

    Summarising in counseling. Summarising is one of the skills in counseling used by the therapist to accommodate the feelings, emotions, and thoughts of the client in a nutshell. In other words, summarising is used when the therapist wants to condense, crystallize, the main points that the client conveyed through his words and body language.