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LIC Customer Care Number

LIC is the oldest and affordable participant in the insurance sector, offering the best coverage at minimal costs due to which people can trust and buy LIC policy for themselves and their families. After purchasing a LIC life insurance policy, many people are worried about how to get in touch with the customer support team for necessary information required related to the policy. Many queries arise post-purchase of policy wherein the customer is unable to contact the customer care for guidance and further assistance.

Here, we have mentioned the full contact details to get in touch with the support team anytime and anywhere. You can also approach to the customer care centre from your nearest LIC branch.

One can connect with the LIC support for any of the below-mentioned services:

  • Online registration of the user or the policy via LIC official website.
  • Application form fill-up.
  • Any changes in the address details of the policy.
  • For collection of premium paid certificate.
  • Grievance Redressal.
  • Life certificate for pension policies.
  • Queries related to premium points, loan, bonus, revival, etc.
  • Details of LIC plans or benefits.
  • Change of address in policy.

Let’s have a deep insight into the LIC customer support details and know how to contact them in need.

LIC Customer Care Contact Details

You may contact the following city-wise "Email IDs & Customer Support Numbers" along with 'Local City Codes' according to their specific zones:

LIC Eastern Zone Contact Numbers

**Last Updated on 09-02-2021

LIC Western Zone Contact Numbers

Lic northern zone contact numbers, lic southern zone contact numbers, lic central zone contact numbers, lic north-central zone contact numbers, life insurance companies.

Compare and buy the most suitable Life Insurance Plan from the below-mentioned IRDAI-approved Life Insurance companies.

  • Term Insurance

LIC Of India

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Know More About Life Insurance Companies

LIC Term Insurance

Hdfc term insurance, icici term insurance, sbi life term insurance, max life term insurance, tata aia term insurance, pnb metlife term insurance, bajaj allianz term insurance, aegon life term insurance, kotak life term insurance, canara hsbc obc term insurance, bharti axa term insurance, aviva term insurance, indiafirst term insurance, exide life term insurance, edelweiss tokio term life insurance, ageas federal term insurance, future generali term insurance, birla sun life term insurance, reliance term insurance, pramerica term insurance.

Know More About Term Insurance Companies

LIC South-Central Zone Contact Numbers

Send ‘sms’ for lic customer care.

If you do not have time to have a conversation just drop a message to the customer service staff for any type of query. Type a SMS with the message " LICHELP followed by the " and send it to ‘ 9222492224 ’ or ‘ 56767877 ’.

Call LIC Customer Service Centre

You can call directly to the LIC customer care for assistance related to insurance policies;

Call at 022 6827 6827 for 24✕7 services.

LIC Toll-Free Number: 1800 425 9876

Timings for the toll-free services are as follows:

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What our customers have to say.

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Established in 1956, Life Insurance Corporation of India is the largest and most trusted insurance company. Even since its inception, LIC of India has served its customers with a wide range of insurance products, top-notch benefits, and affordable cost plans covering an expanded customer base. Name it urban or rural, the government-owned insurance company in India, LIC, is the first choice of Indians considering insurance purchase. LIC offers you and your family the best coverage at a minimal cost with a wide range of insurance products, including health, pension plans , unit, and micro-insurance plans.

LIC has a robust customer care support system to cater for the concerns of over 290 million policyholders. You, as a policyholder, want a trusted solution to your queries in minutes. Stay with us as we provide the LIC customer care number details to connect and solve your pre-purchase or post-purchase queries and help with further guidance.

customer care number lic

LIC Customer Care Facilities Provided

To solve your concerns related to insurance purchases, you can directly contact the LIC customer care number of the nearest customer zone for the following concerns.

Zone-Wise LIC Customer Care Number

LIC has set up specified zonal offices across the country where policyholders from different geographics can directly contact the staff by visiting the offices or connecting over a call. You can quickly get the LIC helpline number of the nearest zonal centre by going to the ‘Contact Us’ section on the official website of LIC.

The following is the list of LIC customer care numbers with the branch office address .

ny, Jail Road, Tilkamanjhi, Bhagalpur- 812001

* All the contact details provided above are sourced from the official website of LIC.

LIC Health Claims PAN India TPA Contact Details

LIC of India has introduced health plans to cover the health requirements of policyholders and their families. While multiple plans are available in the market, you may need assistance in choosing the optimal one. We, RenewBuy, can help you there. Moreover, if you have purchased the LIC health insurance plan, you may need assistance regarding the LIC health claims. LIC has launched TPA for LIC health claims to make the process easier for PAN India policyholders. Check the LIC toll-free number for active health claim customer support.

How to Contact LIC Head Office?

LIC allows their trusted policyholders to contact them most efficiently. Whether you have any inquiries related to LIC policy or want to file a grievance regarding LIC, you can contact the authority.

Registered and corporate office address: Yogakshema Building, Jeevan Bima Marg, P.O. Box No.- 19953, Mumbai- 400021, IRDAI Reg No- 512.

Contact information: LIC Call Center at +91-02268276827 Monday to Friday: 8:00 am to 8:00 pm Saturday: 10:00 am to 6:00 pm

Customer Care Details of RenewBuy

Let’s say you have purchased a LIC policy and looking for the best assistance while taking essential steps like updating personal information, applying for a claim, or renewing the policy. In case you cannot connect with the LIC customer care number, we RenewBuy are up to assist you in every step. You can contact us through our official website and contact our customer care service department for any support. To make it easy, we are providing the customer support details here

LIC Insurance Legal Cases Assistance

When a policyholder is not satisfied with the solution provided by the LIC of India, or they want to address some legal disputes. In such cases, you can contact the Insurance Ombudsman offices formed by the Government of India to address and solve your grievances as soon as possible. The following aspects of complaints are entertained

  • Any partial or total disapproval of claims by an insurer
  • Delayed claim settlement
  • Premium disputes (both payable and paid) to the policy
  • Legal construction disputes over the policies
  • Non-issuance of the insurance documents after receipt of premium

The policyholder can reach the insurance ombudsman office within 1 year from the date of rejection/disapproval/ partial settlement of the claim by LIC, only in case the claim value should be at most Rs. 20 lakhs. The policyholder or the nominee can submit the duly signed complaint in writing. Find the list of all insurance ombudsman centres below

LIC Customer Care ‘SMS’ Service

In case you do not get a chance to have a conversation, drop a message to LIC customer care staff by typing a simple text message for any type of query.

and send it to 9222492224 or 56767877.

LIC Customer Care ‘Toll-Free’ Number

You can directly reach the concerned zonal office by using LIC helpline number and get assistance related to insurance policies.

LIC Customer Care Toll-Free Number 24x7: 1800 425 9876 Discuss all your queries on LIC toll-free numbers from Monday to Friday from 8:00 am to 8:00 pm and Saturday from 10:00 am to 6:00 pm.

Final Words

Since LIC has the most expanded customer base, keeping them satisfied is their responsibility. LIC does this with its prompt customer service and efficient customer support system. If you are stuck at any stage in paying your premium, changing the nominees, updating your contact details, or finding a quick solution for your claim, LIC customer care 24X7 helps you with all.

If you are an existing LIC customer, you can use your LIC customer login ID and password to learn more about the plans and benefits available. Or else, reach out to us for the best support at RenewBuy official website.

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LIC Customer Care

Every individual who wants to know anything about LIC life insurance, or is a policyholder and wants answers to certain questions, can reach out to LIC customer care unit in various ways. One can either call their Call Center, send an SMS or visit the nearest LIC Branch in person.

Life Insurance Corporation of India is currently the leader in India's life insurance segment . LIC functions with 2048 fully computerized branch offices, 1381 satellite offices, 113 divisional offices, 8 zonal offices and the Corporate office. With its wide network of distributors and agents, the company is able to reach even the remotest regions of the country.

One of the many reasons that make LIC a preferred insurance provider among customers is its excellent service quality. The insurance giant is committed to providing users with a seamless customer service experience. Individuals can reach out to the insurer for services like changing address, grievance redressal, etc., for information on LIC plans , bonus, loan, etc. and for assistance related to registration, filling up applications, etc.

Users can get in touch with the customer support team at LIC through any of the following modes:

Call Center: LIC’s call center team can be reached at 022 6827 6827. For queries related to health insurance, customers can call on the toll-free number 18004259876 from 10 AM to 5 PM on any of the working days.

SMS: The insurance giant also provides assistance via SMS. To avail this facility, SMS LICHELP <pol.no.> to 9222492224 or SMS LICHELP <pol.no.> to 56767877.

Customer Zone: One can also visit or make a call to the nearest branches of LIC.

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LIC Life Insurance Customer Care – Zone Wise Helpline Number

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LIC Policy Status: How To Check LIC Policy Status Without Registration, By SMS & Policy Number

Updated on : Mar 15th, 2023

15 min read

Any person who has taken a Life Insurance Corporation (LIC) policy can check its status regularly. A  LIC policy protects against contingencies, but checking their status is essential. When the policy premium is not paid on time, it may result in the lapse of the policy. A lapsed policy will be futile; thus, policyholders need to check the status of their  LIC policies to know the premium payment dates.

How to check LIC policy status

Sometimes, you may miss out on paying the  policy premium , and the grace period may go unnoticed. You can avoid such situations by checking your LIC policy status and being updated about upcoming premium payments. Apart from premium payment dates, you can also get to know the basic details of the policy, plan term, date of commencement, sum assured, first unpaid premium, interim bonus, etc., by checking its status. 

With the introduction of the LIC online platform, you can check your policy status online without visiting the LIC branch office. LIC has also provided mobile services through which customers can check their policy or premium payment status. However, you need to know the policy number while checking the policy status through SMS or call.

LIC policy status by policy number

You can check your LIC policy details by registering on the LIC e-services portal. Below are the steps to check the LIC policy for new users:

Step 1: Go to the  LIC website and click the ‘Login to Customer Portal’ option on the homepage.

Step 2: Click the ‘New User’ button on the page. 

Step 3: Enter the policy number, instalment premium, DOB, gender, email, and PAN and click the ‘Proceed’ button.

Step 4: Enter the Login and password credentials and click the ‘Submit’ button.

Step 5: A confirmation mail will be sent to your email ID upon successful registration. Click on the URL given in the confirmation mail. 

Step 6: A new page will open. On this page, enter the details of your LIC policy, such as date of birth, policy number, premium amount, etc., and click on the ‘Submit’ button.

Step 7: The status of the policy will be displayed on the screen.

Below are the steps to check the LIC policy for registered users:

Step 1: Go to the  LIC website and click the ‘Login to Customer Portal’ option on the homepage. 

Step 2: Click the ‘Registered User’ button on the page. 

Step 3: Enter your username and password and click the ‘Sign In’ button.

Step 4: Click on the ‘Policy Status’ tab.

Step 5: You will see the list of all your LIC policies that you have enrolled for.

Step 6: Click on the policy number you want to check the status from the list. 

Step 7: The details of the policy will be displayed on the screen. 

How to check LIC policy status without registration?

The LIC has introduced the SMS and phone call service to know the LIC policy status without logging in to the LIC website. Thus, even if you are not registered on the LIC e-services portal, you can inquire about the status of your policies through SMS or call. These services ensure that the policyholders who do not have internet access can stay updated about their LIC policy status. The two ways of LIC policy status check without registration are provided below.

LIC policy status by SMS

LIC offers an SMS service for checking LIC policy status to help customers stay updated throughout the policy term.  To know your LIC policy status through SMS, type the message - ‘SMS LICHELP <pol.no.>’ and send it to 9222492224.

LIC policy status through customer care number

You can know the LIC policy status by calling the LIC customer care number at +91-02268276827. The services on the customer care number are available in English, Hindi and eight regional languages between 08:00 a.m. to 08:00 p.m. from Monday to Friday. You can also contact the zonal offices for policy status enquiries. Below are a few important zonal customer offices numbers:

You can find all the zonal customer offices and their numbers on the  LIC website .

All LIC policyholders can check their policy status by logging into the LIC e-services website, sending an SMS or calling the customer care numbers. The LIC has made the policy status check process simple to help the policyholders get the details of their policies and avoid delays in premium payments.

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Life Insurance LIC of India LIC Customer Care

LIC of India

  • LIC Customer Care

Life Insurance Corporation of India – LIC is recognized as one of the oldest and most popular life insurance companies of India. This company was established in the year 1956, and holds a record of providing excellent service in various aspects of life insurance business in India. At present, LIC offers a variety of insurance products that includes pension plans, unit linked plans, health plans and micro insurance plans. The company has built a very strong nation-wide presence and operates more than 2048 branch offices, 113 divisional offices, 8 zonal offices, 1381 satellite offices and the Corporate office located across different cities in the country.

Another important factor that makes LIC a successful insurance company in India is its quick and diligent customer support service. The company provides its customers with consistent and hassle free support services that are available in English, Hindi and 8 other regional languages.

LIC Customer Care Area Wise Helpline Numbers

LIC has set up a special area wise customer zone that provides customers with personalized and quick attention. Customers can visit the website of the company and look out for their address and contact number of their preferred zone. The helpline numbers are open from 8:00 AM to 8:00 PM (Monday to Friday) and 10:00 AM to 6:00 PM (Saturday). The assistance services provided at this helpline numbers includes:

Given below is the complete area wise contact details of the customer service centers associated with the LIC company. Let’s take a look-

Customers can also contact the LIC company and get their queries resolved through the SMS service. To do this, they should type LICHELP and send it to 9222492224. The customer service agent of the company will contact the customer as soon as they receive the SMS.

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LIC Customer Zones: Phone No., E-mail, and Address of Customer Zones of Life Insurance Corporation of India

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The Life Insurance Corporation of India (LIC) is one of the largest insurance companies in India. It has more than 2048 branch offices that come under 113 divisional offices, and 8 zonal offices. Many customers and agents are connected with these branches and getting the benefits of the LIC services.

Almost 73 customer zones of LIC are available where customers can visit or can call to get help, know services and raise a complaint.

List of the Personalized services of the Customer Zones:

  • Services : Change of address (updation), premium paid certificate details or issuance, life certificate for pension policies, and grievance redressal (complaints).
  • Information : Premium points details, bonus, loan, revival, renewal, and LIC plans and their benefits.
  • Assistance : Application form filling (offline or online), Help with registration on the LIC customer portal, Update/change or registration of mobile number, e-mails, and other personal details.

Tips – If your complaint or issue is not resolved by the customer zones by e-mail or customer care numbers then you can lodge an online complaint to LIC to the higher grievance redressal officers.

Helpline Number (Phone), E-mail, and Address of LIC Customer Zones

Policyholders can call these helpline numbers (customer care), send an e-mail or visit the branches of the LIC customer zones. The details of the 73 Customer Zones are listed here.

2. Ahmedabad

3. Amritsar

4. Bangalore

5. Bangalore – II

7. Bhagalpur

8. Bhubaneswar

10. Chandigarh

11. Chennai

12. Chennai – II

13. Coimbatore

14. Cuttack

16. Delhi – II

17. Dhanbad

19. Ernakulam

20. Gandhinagar

22. Gulbarga

24. Guwahati

25. Gwalior

26. Gurgaon (Gurugram)

29. Hyderabad

31. Jabalpur

33. Jalandhar

34. Jamshedpur

36. Jodhpur

39. Kolkata

40. Kolkata (S)

41. Kolkata – II

42. Kottayam

43. Kozhikode

44. Lucknow

45. Ludhiana

46. Madurai

47. Mangalore

48. Mumbai – I

49. Mumbai – II

50. Mumbai – III

51. Mumbai – IV

52. Muzaffarpur

62. Secunderabad

63. Siliguri

66. Tirunelveli

68. Trivandrum

69. Varanasi

70. Vellore

71. Vijaywada

72. Visakhapatnam

73. Warangal

Policyholders or any person can call on these helpline numbers of LIC customer zones in the concerned region. You can also e-mail to raise your grievances, queries, ad suggestions.

  • LIC Customer Zones and Contact Details

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  1. LIC India Phone Helpline

    Phone Help Line Contact LIC Call Center at +91-22-68276827 Services are now available 24*7 in English, Hindi and 8 Regional Languages. Customer Zones : Exclusively for Customers. Personalized attention Monday to Friday : 08.00 a.m. to 08.00 p.m. The Customer Zones provide personalized services to our customers.

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    1. Services - Change of address - Premium paid Certificate - Life Certificate (Pension Policies) - Grievance Redressal 2. Information - Premium points - Bonus - Loan - Revival - LIC plans and benefits 3. Assistance - Filling up of application forms - Registration on LIC's Customer Portal - Registration of Mobile no., e-mails, pin code no.

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    There is an LIC toll-free number - 1800-425-9876 on which you can call or simply send an SMS - LICHELP <POLICY NUMBER> to 56767877 or 9222492224 to know more about the various LIC policies. You can also use your LIC customer login ID and password to know more about the plans and their benefits if you are an existing LIC CIBIL Credit Cards

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    ALL INDIA NUMBER (S): 02268276827 LIC Life Insurance Customer Care - Customer Zone Helpline Number For all their customers, LIC has set up special zonal offices in multiple zones across the country where customers can contact and get in touch with the customer support staff.

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    Call Center: LIC's call center team can be reached at 022 6827 6827. For queries related to health insurance, customers can call on the toll-free number 18004259876 from 10 AM to 5 PM on any of the working days. SMS: The insurance giant also provides assistance via SMS.

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    The helpline numbers are open from 8:00 AM to 8:00 PM (Monday to Friday) and 10:00 AM to 6:00 PM (Saturday). The assistance services provided at this helpline numbers includes: Given below is the complete area wise contact details of the customer service centers associated with the LIC company. Let's take a look-

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    Content on this website is published and managed by Life Insurance Corporation of India. Corporate Office : Yogakshema Building, Jeevan Bima Marg, P.O. Box No - 19953, Mumbai - 400 021 IRDAI Reg No- 512

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