Top 17 Branch Office Administrator Resume Objective Examples

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Updated July 19, 2023 14 min read

A resume objective is a brief statement that introduces you to the employer and outlines your career goals. It should be tailored to the specific position you are applying for and be no more than two sentences long. When writing a resume objective for a branch office administrator position, it is important to focus on your qualifications, such as organizational skills, customer service experience, and technical proficiency. Additionally, highlighting any relevant certifications or awards can demonstrate your commitment to the field. For example, an effective resume objective could read: “Motivated professional with 8 years of experience in customer service and office administration seeking a branch office administrator role at ABC Corporation to leverage my expertise in organization and technology.” This conveys your interest in the role and highlights your qualifications for the job.

Branch Office Administrator Resume Example

Top 17 Branch Office Administrator Resume Objective Samples

  • To obtain a Branch Office Administrator position utilizing my organizational, communication and problem-solving skills.
  • To utilize my experience in office administration to effectively manage the operations of a branch office.
  • Seeking a Branch Office Administrator role where I can apply my knowledge of administrative processes and procedures.
  • To secure a position as Branch Office Administrator that will enable me to utilize my strong organizational and communication skills.
  • Looking for an opportunity to contribute to the success of a branch office by leveraging my expertise in office administration.
  • To obtain a challenging role as Branch Office Administrator, where I can use my excellent interpersonal skills and knowledge of business operations.
  • To work as a Branch Office Administrator in an organization where I can make use of my excellent customer service and multitasking abilities.
  • Seeking an opportunity to join an organization as Branch Office Administrator, where I can apply my strong organizational and time management skills.
  • Applying for the position of Branch Office Administrator with the aim to provide efficient support services to the branch staff and customers.
  • Aiming to join an organization as Branch Office Administrator, where I can utilize my exceptional problem-solving abilities and attention to detail.
  • Seeking a position as Branch Office Administrator, which will allow me to leverage my experience in providing administrative support services in an efficient manner.
  • Eager to secure a position as Branch Office Administrator that will enable me to make use of my exceptional planning, scheduling, and coordination capabilities.
  • Applying for the position of Branch Office Administrator with the goal of using my excellent customer service skills while providing administrative support services within the organization.
  • Looking for an opportunity to work as a Branch Office Administrator in an environment that allows me to apply my knowledge of business operations and customer service principles.
  • Desiring a role as Branch Office Administrator that will allow me to utilize both my interpersonal communication skills and technical proficiency in MS Word/Excel/PowerPoint/Outlook applications.
  • Aiming for a position as Branch Office Administrator that will enable me to employ both my organizational abilities and computer literacy skills while providing effective administrative support services within the organization.
  • Seeking employment with an organization that requires strong administrative capabilities; applying for the role of Branch Office Administrator with the aim of contributing positively towards its growth objectives.

How to Write a Branch Office Administrator Resume Objective

A resume objective is an important part of a branch office administrator’s resume. It is the first thing that a potential employer will see and can make or break a candidate’s chances at getting an interview. As such, it is important to craft an effective objective statement that captures the attention of the reader and clearly communicates why the applicant is the ideal candidate for the job.

When writing a branch office administrator resume objective, it is important to be specific about what skills and experiences make you well-suited for the position. Ideally, your objective should focus on how you can use your past experiences to add value to the organization. For example, instead of simply stating “seeking a position as a branch office administrator” you could say something like “seeking to leverage my five years of experience in customer service and sales to help grow revenues at ABC Corporation as their new branch office administrator.”

In addition, it is also important to include any relevant certifications or qualifications that you possess when crafting your resume objective. This will demonstrate your commitment to professional development and show employers that you are up-to-date with industry standards. Additionally, if you have any specialized knowledge or abilities related to the job description, this should also be included in your objective statement.

Finally, it is also important to tailor your resume objective for each job application so that employers know that you have taken the time to research their organization and understand what they are looking for in an ideal candidate. By taking these steps, you will be able to create an effective resume objective for any branch office administrator position that stands out from other applicants and shows potential employers why you are best suited for their role.

Related : What does a Branch Office Administrator do?

Key Skills to Highlight in Your Branch Office Administrator Resume Objective

When applying for the position of a Branch Office Administrator, it is essential to craft a compelling resume objective that effectively highlights your key skills. This section of your resume serves as a brief introduction to your capabilities and professional goals. It should not only catch the attention of hiring managers but also provide them with a clear understanding of how you can contribute to their organization. The following are some critical skills to emphasize in your Branch Office Administrator resume objective.

1. QuickBooks

A Branch Office Administrator often handles various financial tasks such as bookkeeping, payroll, and budgeting. Proficiency in QuickBooks is crucial because this software simplifies these complex tasks, allowing for efficient and accurate management of the company's finances. It can help track expenses, create invoices, and generate reports, which are all essential duties in office administration. Including this skill in a resume objective shows potential employers that the candidate has the necessary expertise to manage financial responsibilities effectively.

2. Microsoft Office

A Branch Office Administrator needs to have proficiency in Microsoft Office as this suite of software tools is commonly used for various administrative tasks. These tasks may include creating reports and presentations, managing data and spreadsheets, scheduling meetings, and handling email correspondence. By having this skill, the individual can effectively perform their duties, increase productivity, and ensure smooth office operations. Including this skill in a resume objective demonstrates to potential employers that the candidate has the necessary technical knowledge to manage office tasks efficiently.

3. Time Management

A Branch Office Administrator is responsible for managing various tasks simultaneously such as scheduling meetings, handling paperwork, maintaining office supplies, and supporting staff members. Therefore, having excellent time management skills is crucial to ensure all tasks are completed in a timely and efficient manner. This skill also demonstrates the ability to prioritize workload, meet deadlines and work under pressure, which contributes to the smooth running of office operations.

4. Customer Service

A Branch Office Administrator often serves as the first point of contact for clients or customers, either in person, over the phone, or via email. Therefore, strong customer service skills are crucial. They need to be able to handle inquiries, complaints and provide information about products or services effectively and efficiently. This skill helps in building and maintaining strong relationships with clients, ensuring their satisfaction and loyalty which is essential for the success of the business. Also, it aids in conflict resolution and problem-solving whenever issues arise.

5. Salesforce CRM

A Branch Office Administrator may need the skill of Salesforce CRM on their resume because it demonstrates their ability to manage customer relationships and data effectively. This software is widely used for tracking sales, customer interactions, and marketing efforts. Having proficiency in Salesforce CRM indicates that the candidate can streamline office operations, improve customer service, and support sales teams in achieving their goals. Moreover, it shows potential employers that the candidate is familiar with modern technology and tools used in administrative tasks, making them a more efficient and valuable asset to the company.

6. Data Entry

A Branch Office Administrator is often responsible for managing, organizing, and updating relevant data related to the office's operations. This includes handling files, reports, invoices, and other documents that require accurate and efficient data entry. Therefore, having data entry skills can significantly improve an individual's ability to perform these tasks effectively and efficiently. It also demonstrates attention to detail, proficiency in various software applications and a strong ability to multitask - all of which are crucial for the role of a Branch Office Administrator.

7. Multitasking

A Branch Office Administrator often handles multiple tasks simultaneously, such as managing files, answering phone calls, and scheduling appointments. Therefore, having the skill of multitasking is crucial to ensure all tasks are completed accurately and in a timely manner. This ability also helps in prioritizing tasks based on their urgency and importance, leading to increased efficiency and productivity in the office environment. Including this skill in a resume objective can highlight an applicant's capability to handle the demands of the job effectively.

8. Problem Solving

A Branch Office Administrator often encounters various challenges and issues in the day-to-day operations of the office. These could range from administrative problems, staff-related issues, to customer complaints. Having strong problem-solving skills is crucial as it allows the administrator to quickly identify solutions, make decisions under pressure and ensure smooth operation of the office. This skill also shows potential employers that the candidate can handle unexpected situations effectively and efficiently, contributing to overall productivity and success of the branch.

9. Communication

A Branch Office Administrator needs strong communication skills to effectively manage the daily operations of the office. This includes clearly conveying information and expectations to staff, interacting with clients or customers in a professional manner, and liaising with other departments or branches. Good communication also ensures that potential issues or conflicts can be resolved quickly and efficiently. In a resume objective, highlighting this skill can show potential employers that you are capable of leading a team and maintaining smooth office operations.

10. Organization

A Branch Office Administrator is responsible for managing various administrative tasks within a branch office, including scheduling appointments, maintaining files, and overseeing daily operations. Strong organizational skills are essential in this role to ensure that all tasks are completed accurately and on time. This skill is also important in managing multiple priorities and ensuring efficiency in the workplace. Including organization as a skill in a resume objective demonstrates the ability to maintain order and streamline processes, which contributes to the overall productivity and success of the office.

Top 10 Branch Office Administrator Skills to Add to Your Resume Objective

In conclusion, crafting a compelling branch office administrator resume objective requires careful selection and presentation of key skills. These skills should reflect your expertise, experience, and value proposition to potential employers. Remember, the goal is to create a powerful first impression that sets you apart from other candidates. It's not just about listing skills; it's about demonstrating how these skills translate into success in the role of a branch office administrator. Tailor your resume objective to each job application, ensuring it aligns with the specific requirements and expectations outlined in the job description. This approach will significantly increase your chances of landing an interview and ultimately securing the job.

Related : Branch Office Administrator Skills: Definition and Examples

Common Mistakes When Writing a Branch Office Administrator Resume Objective

Writing a resume objective is an important part of the job application process. It can help you stand out from other applicants, and it sets the stage for your entire resume. Unfortunately, there are some common mistakes that job seekers make when crafting their resume objective.

One of the most common mistakes is to focus solely on what you want from the job, rather than what you can offer to the employer. Your objective should be tailored to show how your skills and experience can benefit the company. Avoid statements such as “seeking a position as a branch office administrator” or “looking for an opportunity to advance my career”. Instead, focus on how you can use your knowledge and expertise to contribute to the company’s success.

Another mistake job seekers make is being too vague in their objectives. Avoid generic phrases like “to obtain a position” or “to utilize my skills in a new environment”. Instead, be specific about what type of position you’re seeking and how your skills will help the company achieve its goals. For example, “seeking a position as a branch office administrator where I can leverage my extensive customer service experience and organizational skills to ensure efficient operations and successful outcomes” is much more effective than simply stating that you want to obtain a position in this field.

Finally, many job seekers fail to include measurable results in their resume objectives. Employers want employees who are capable of achieving tangible goals within a given timeframe, so be sure to emphasize any successes from previous positions and explain how they will translate into success at this new role. For example, if you have successfully managed teams or projects in past roles, highlight those achievements and explain how they will help you excel at this new role as well.

By avoiding these common mistakes when writing your resume objective for a branch office administrator position, you can demonstrate that you have the necessary qualifications for the job while also setting yourself apart from other applicants.

Related : Branch Office Administrator Resume Examples

Branch Office Administrator Resume Objective Example

The right resume objective for a branch office administrator should be focused on the specific skills, qualifications, and experience that make you uniquely qualified for the position, while a wrong resume objective might include generalities or unrelated information.

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Branch Office Administrator Resume Example for 2024 (Skills & Templates)

Create a standout branch office administrator resume with our online platform. browse professional templates for all levels and specialties. land your dream role today.

Branch Office Administrator Resume Example

Are you looking for an experienced Branch Office Administrator? Our Branch Office Administrator Resume Example provides an in-depth look at a professional who has a successful track record of providing administrative support to a branch office. This article will guide you through the resume example and provide insight into the skills and experience of a successful Branch Office Administrator.

We will cover:

  • How to write a resume , no matter your industry or job title.
  • What to put on a resume to stand out.
  • The top skills employers from every industry want to see.
  • How to build a resume fast with our professional Resume Builder .
  • What a resume template is, and why you should use it.

What does a Branch Office Administrator do?

A Branch Office Administrator is responsible for overseeing the operations of a branch office. This includes managing staff, ensuring that all tasks are completed in a timely and efficient manner, and overseeing the day-to-day operations of the office. They are also responsible for implementing policies and procedures, maintaining records, and providing customer service. Additionally, they may be responsible for creating reports and other documents, and making sure that all deadlines are met.

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What are some responsibilities of a Branch Office Administrator?

  • Maintaining accurate records of office activities and transactions
  • Managing and filing of documents
  • Resolving customer complaints and inquiries
  • Supervising office staff and delegating tasks
  • Developing and implementing office policies and procedures
  • Preparing reports and presentations
  • Managing all office supplies and equipment
  • Scheduling and coordinating meetings and events
  • Performing administrative tasks, such as data entry and scanning documents
  • Providing administrative support to the branch manager and other staff members
  • Ensuring compliance with the company’s policies and procedures
  • Providing customer service and support

Sample Branch Office Administrator Resume for Inspiration

Personal Details: Name: John Doe Address: 123 Main Street, Anytown, USA Contact: (555) 555-5555, [email protected]

Summary: John Doe is an experienced Branch Office Administrator with a proven record of managing day-to-day operations for large offices. He is highly organized, detail-oriented, and able to juggle multiple tasks while maintaining the highest level of customer service. He has excellent computer, communication, and problem-solving skills.

Work Experience:

  • Branch Office Administrator, ABC Company, Anytown, USA (2019-present)
  • Manage day-to-day operations, including customer service, filing, data entry, and scheduling.
  • Assist with payroll, invoicing, and other financial tasks.
  • Train and supervise staff, ensuring compliance with company policies and procedures.
  • Ensure customer satisfaction and resolve customer issues.
  • Administrative Assistant, XYZ Company, Anytown, USA (2017-2019)
  • Provided administrative support to the office manager and other staff.
  • Performed data entry, filing, and other clerical tasks.
  • Organized and maintained office supplies and equipment.
  • Managed calendars, travel arrangements, and other scheduling tasks.

Education: Bachelor's Degree in Business Administration, Anytown University (2013-2017)

  • Organizational and time management
  • Excellent communication and interpersonal skills
  • Proficient in Microsoft Office applications
  • Knowledge of office management procedures

Certifications: Certified Office Manager, ABC Certification Board (2017)

Languages: English (native), Spanish (conversational)

Resume tips for Branch Office Administrator

Creating a perfect, career-launching resume is no easy task. Following general writing rules can help, but it is also smart to get advice tailored to your specific job search. When you’re new to the employment world, you need Branch Office Administrator resume tips. We collected the best tips from seasoned Branch Office Administrator - Check out their advice to not only make your writing process easier but also increase your chances of creating a resume that piques the interest of prospective employers.

  • Highlight your experience in managing multiple office locations.
  • Mention any certifications that are relevant to the job.
  • Showcase any experience you have in managing budgets.
  • List any awards or recognition you have received.
  • Detail any experience you have in working with remote teams.

Branch Office Administrator Resume Summary Examples

A Branch Office Administrator Resume Summary or Resume Objective is a great way to make sure that recruiters, hiring managers, and potential employers have a good understanding of your professional background and what you can bring to the table. It allows you to highlight your key skills, accomplishments, and experience, giving employers an at-a-glance overview of your qualifications. By crafting a compelling resume summary or objective, you can give yourself the best chance of being noticed and selected for an interview. For Example:

  • Dynamic Branch Office Administrator with 5+ years of experience in financial and operational management. Skilled in implementing process improvements to drive organizational success.
  • Experienced Branch Office Administrator with exceptional organizational, communication and problem solving skills. Proven track record of streamlining processes and improving customer service.
  • Accomplished Branch Office Administrator with extensive knowledge of office administration and customer service. Highly organized and efficient with an eye for detail.
  • Detail-oriented Branch Office Administrator with 8+ years of experience in financial and operational management. Excellent communication and customer service skills.
  • Dedicated Branch Office Administrator with 7+ years of experience in financial and operational management. Committed to providing exceptional customer service and support.

Build a Strong Experience Section for Your Branch Office Administrator Resume

Building a strong experience section on a branch office administrator resume is important for a few reasons. First, it allows potential employers to see the breadth and depth of your skills and experience in a concise manner. It also demonstrates your ability to handle the responsibilities of a branch office administrator. Finally, it provides concrete examples of how you have applied your skills and knowledge in the past, which is a key factor in getting hired. For Example:

  • Provided administrative support to branch office staff of 8, including processing of paperwork and customer service inquiries.
  • Maintained accurate records of customer service inquiries, including tracking customer service call history.
  • Assisted with the development of office policies and procedures.
  • Coordinated with various departments to ensure smooth operations.
  • Organized and filed office documents, including customer service inquiries and reports.
  • Maintained office supplies and equipment.
  • Greeted customers, answered phones, and responded to customer inquiries in a timely manner.
  • Assisted with the preparation of reports and presentations.
  • Provided training to new staff members on office policies and procedures.
  • Assisted with the scheduling of staff and customer appointments.

Branch Office Administrator resume education example

A Branch Office Administrator typically needs a college degree in business administration, accounting, or a related field. Additionally, they must possess strong communication and organizational skills, have working knowledge of computers and various software packages, and have the ability to multi-task and prioritize tasks effectively. They may also need to have experience in financial management, customer service, and office administration. Here is an example of an experience listing suitable for a Branch Office Administrator resume:

  • Bachelor of Science in Business Administration, ABC University, 2018
  • Associate of Arts in Business Administration, XYZ College, 2016
  • Certificate in Office Administration, ABC Technical Institute, 2014

Branch Office Administrator Skills for a Resume

Adding skills to your resume as a Branch Office Administrator is important for two reasons. First, it will help potential employers quickly identify your qualifications for the job. Second, it will help you stand out from other applicants. Your skills should be tailored to the specific job you are applying for and should demonstrate the knowledge and abilities you possess that make you the best fit for the position. Examples of skills that may be useful for a Branch Office Administrator include customer service, problem solving, communication, organization, attention to detail, and Microsoft Office proficiency. Soft Skills:

  • Organizational Skills
  • Communication Skills
  • Time Management
  • Problem Solving
  • Customer Service
  • Interpersonal Skills
  • Conflict Resolution
  • Decision Making
  • Office Management
  • Accounting Skills
  • Computer Literacy
  • Financial Management
  • Documentation Skills

Common Mistakes to Avoid When Writing a Branch Office Administrator Resume

In this competitive job market, employers receive an average of 180 applications for each open position. To process these resumes, companies often rely on automated applicant tracking systems, which can sift through resumes and eliminate the least qualified applicants. If your resume is among the few that make it past these bots, it must still impress the recruiter or hiring manager. With so many applications coming in, recruiters typically give each resume only 5 seconds of their attention before deciding whether to discard it. Considering this, it's best to avoid including any distracting information on your application that could cause it to be thrown away. To help make sure your resume stands out, review the list below of what you should not include on your job application.

  • Not including a cover letter. A cover letter is a great way to explain why you are the best candidate for the job and why you want the position.
  • Using too much jargon. Hiring managers do not want to read a resume full of technical terms that they do not understand.
  • Omitting important details. Make sure to include your contact information, educational background, job history, and any relevant skills and experiences.
  • Using a generic template. Take the time to customize your resume to the job you are applying for. This will show the employer that you are serious about the position.
  • Spelling and grammar errors. Always double-check your resume for typos, spelling mistakes, and grammar errors.
  • Focusing too much on duties. Make sure to include accomplishments and successes to show the employer that you are a great candidate.
  • Including personal information. Avoid including any personal information such as age, marital status, or religious beliefs.

Key takeaways for a Branch Office Administrator resume

  • Demonstrated ability to perform administrative tasks in a fast-paced environment
  • Proficient in using Microsoft Office Suite and other office-related software
  • Highly organized and detail-oriented
  • Able to multitask and prioritize tasks for maximum efficiency
  • Strong problem-solving and decision-making skills
  • Able to maintain confidentiality of sensitive information
  • Familiar with office equipment and procedures

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Administration resume objective examples.

Curated by hiring managers, here are proven resume objectives you can use as inspiration while writing your Administration resume.

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Administration Resume Objective Example

Targeted industry experience.

By showing you're an experienced professional in the field of Administration, you signal to recruiters that you're not starting from scratch, but bringing a wealth of knowledge to the table.

Company Culture Fit

Stating your preference for a 'fast-paced, innovative company' not only shows your adaptability but also that you understand the importance of fitting into a company's culture. It's a subtle way to show you've done your homework.

Administrative Assistant Resume Objective Example

Transitioning roles.

When you’re moving to a new role from a different domain like Customer Service, it’s essential to highlight the transferable skills. This smoothly bridges the gap in experience and shows your potential to adapt to the role of an Administrative Assistant.

Highlighting Key Skills

Organizational skills are at the heart of any administration role. Clearly stating this skill shows you understand what's required and have what it takes.

Task Management

Mentioning multitasking skill not only signifies your ability to juggle multiple tasks efficiently but also demonstrates your capacity to handle high pressure situations which are common in administrative roles.

Executive Assistant Resume Objective Example

Industry switch.

Mentioning your background as an Executive Assistant in the non-profit sector helps hiring managers understand your past experience and your desire to switch industries. It can also highlight your adaptability and experience in differing work environments.

Highlighting Accomplishments

By listing specific achievements such as 'coordinating 100+ events annually' and 'implementing a new scheduling system', you show your proven track record and competency in the role, which is sure to impress prospective employers.

Office Administrator Resume Objective Example

Showcasing academic accomplishments.

As a recent graduate, it's a smart move to highlight relevant academic projects. It's a practical way to showcase your capability and understanding of the role, even if you lack direct work experience.

Research Oriented

The mention of a 'research project' shows initiative and an analytical mindset. It promises potential employers that you can bring fresh perspectives and innovative methods to the role.

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An Inventory Control Analyst resume sample showing the applicant's extensive work experience and inventory management skills

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resume objective sample for branch office administrator

Thank you for the checklist! I realized I was making so many mistakes on my resume that I've now fixed. I'm much more confident in my resume now.

resume objective sample for branch office administrator

resume objective sample for branch office administrator

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resume objective sample for branch office administrator

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7 Office Administrator Resume Examples Built for 2024

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  • Office Administrator Resumes
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With more companies conducting their businesses online because of the pandemic and high office costs, office administrator roles are becoming easier to find but harder to procure. 

To beat the competition, you must create an office administrator resume that impresses potential employers at first glance. 

Fortunately, we’re here to help you throughout the  resume writing process . We’ve reviewed hundreds of resumes and consulted hiring agencies to develop the formula to help you  build the ideal resume  that will help you get the job.

Our seven office administrator resume examples are the best place to get inspired for your resume  so you can move on to writing a great cover letter to get hired faster!

Office Administrator Resume

or download as PDF

Office administrator resume example with 9 years of experience

Why this resume works

  • Choose your skills and work experience bullets based on the job description of the role you’re seeking. Your resume shouldn’t be a perfect match, but it should be close.
  • Then  check your resume  for errors; even if your resume is tailored, if it’s littered with mistakes, the employer may toss it out.
  • The easiest (and least space-consuming) way to quantify your results is by including metrics. Some excellent office administration metrics include how much money you saved the company, how many calendars you managed, and how many customers you helped.
  • Don’t stress if you’re not 100 percent certain of the numbers; even an educated guess is better than not including anything.

General Office Administrator Resume

General office administrator resume example with 14 years of experience

  • Don’t be fooled by the word “technical” here: technical skills are simply those that mean software and tools, like Microsoft Office and Quickbooks. Include some of these technical skills to impress any hiring manager.
  • Make their job easier by cutting unnecessary words and phrases, including personal pronouns ,out of your general office administrator resume.

Entry-Level Office Administrator Resume

Entry-level office administrator resume example with 3 years of experience

  • Adding a  resume objective  is a great way to convey your eagerness and dedication in a more personal way.
  • If you choose to add an objective, you must tailor it to each position to which you apply. Otherwise, omit it in favor of more skills or work experience.
  • Formatting your entry-level office administrator resume doesn’t have to be complicated; choose a  resume template  that puts your skills, education, and work experience in one column to disguise your lack of work experience and make it easy for hiring managers to read. 

Dental Office Administrator Resume

Dental office administrator resume example with 10 years of experience

  • Go ahead and prove your other successes in enhancing patients’ experience in your previous workplace by detailing these achievements in your office administrator cover letter . This way, you’re more likely to win recruiters over.

Front Office Administrator Resume

Front office administrator resume example with 7 years of experience

  • Following this lead, craft a front office administrator resume that demonstrates how well you coordinated operations to enhance customers’ and staff’s experience.

Medical Office Administrator Resume

Medical office administrator resume example with 13 years of experience

  • Even retail jobs can showcase your skills like communication, inventory management, and customer service!
  • These templates are customizable based on your needs, so don’t feel confined by the original outline. Include optional sections, like hobbies and interests, as you wish!

Church Office Administrator Resume

Church office administrator resume example with 11 years of experience

  • Include a pop of color and at least two types of fonts to make your resume aesthetically pleasing and easier to read.
  • If you’re still deciding whether or not to include a summary, remember that every time you write a summary, you must tailor it to each position. 

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Top 22 Office Administrator Resume Objective Examples You Can Use

Office Administrator Resume Objective

If you need to write a resume or CV for the job of an office administrator, the objective statement is one part of it to give a great deal of attention to.

The career objective is the first touch point that sieves the wheat from the shaft in a resume.

Know that you might be the best fit for the office administrator job but may not get the chance for an interview if your objective statement does not sufficiently position you as suitable for the role.

To get the most of your office administrator resume, it is important for you to craft an objective that demonstrates your skills, knowledge, and competencies, and that assures the employer/ HR personnel that you are the best person for the position.

This article will guide you in crafting a winning office administrator resume objective and increase the chances of the resume being read, and you being offered an interview appointment.

How to Write a Great Office Administrator Resume Objective

To write a winning objective statement for the office administrator resume, you need to know what the employer/HR personnel requires for the job.

This information can be discovered from the job description published for the office administrator role.

Every published job has a detailed description of the responsibilities and specifications, and the requirements to meet to access the job.

You need to get a clear understanding of the job requirements and be sure they match your core skills, qualities, and competencies.

Your chances will be enhanced when your objective statement highlights your key skills and competences that are valuable to the employer for the office administrator position. It tells the employer that you will be an asset to their organization.

Now, let’s take a look at some examples of objectives for resumes targeting office administrator positions to help you understand how to make effective objectives better.

Best 22 Office Administrator Objectives for Resume You Can Apply Right Away

1. Strong critical thinker, intellectually curious, and a constructive problem solver. Looking for the position of an Office Administrator to apply 5years of administrative experience to manage and create workflow between systems and groups.

2. Experienced Administrator with excellent management and organization knowledge and Bachelor’s degree in Business Administration. Interested in the position of Office Administrator, bringing knowledge in database management and office management to handle tactical day-to- day administrative matters.

3. Proactive problem solver with exceptional ability to efficiently prioritize assignments. Seeking for the position of an Office Administrator to apply strong IT systems expertise and 2+ years prior administrative assistant experience to enforce office protocols and smooth functioning of office.

4. Extremely organized individual with high discretion and confidentiality and excellent written communication skills. Desire the position of an Office Administrator in News Corp, bringing 3+ years administrative and customer service experience plus proficiency in Microsoft Office.

5. Excellent time management skills with ability to multi-task while working within deadlines and time constraints. Looking to obtain the position of an Office Administrator to apply 5years of administrative experience to efficiently manage office procedures and inventory.

6. Team player with a high level of initiative and a positive approach to work. Interested in the position of Office Administrator, to utilize 4 years of prior administrative experience to provide excellent customer service and general administrative support functions.

7. Proactive individual with excellent interpersonal and keyboarding skills. Seeking for the position of Office Administrator, offering expertise in Database management, Microsoft office and Auditing.

8. Individual with excellent organizational skills and ability to work well under pressure. Interested in the position of Office Administrator to ensure effective and professional office operations. Bringing 2+ years of prior accounting experience and proficiency in spreadsheet and MS word.

9. Organized and self-motivated individual with leadership experience and ability to work independently. Looking to obtain the position of an Office Administrator at XYZ Inc. Offering experience in Budgeting, HR software and 3years administrative assistant experience.

10. Experienced and skilled administrator with excellent time-management and coordination skills, looking for the position of Office Administrator in a fast paced work environment. Offering superior clerical and customer service skills, and proficiency in Microsoft Office.

11. Excellent communicator with Strong PC skills and Bachelor’s degree in Business Management. Looking to obtain the position of an Office Administrator to apply expansive knowledge of supervising tasks to meet the day-to-day objectives of the office.

12. Multi-tasking and excellent communicator with Bachelor’s degree in Accounting. Desire the position of Office Administrator in N+E Networks. Bringing 5years of Admin Officer experience plus expertise in Database management and a proven record of enforcing office protocols to ensure smooth functioning of the office.

13. Highly flexible and multi-tasking individual with a Masters in HRM. Looking to obtain the position of an Office Administrator to utilize 5+ years administrative experience in inter-departmental coordination, procedure enforcement, and cost minimization to regularize work flow within the organization.

14. Proactive individual with exceptional client service and critical thinking abilities. Seeking to advance career as an Office Administrator; bringing knowledge of project management, budgeting, and coordinating workflow among departments.

15. Experienced administrator with strong initiative and aptitude to learn, as well as excellent communication skills. Looking to obtain the position of Office Administrator in Edward Jones. Offering exceptional client service abilities to handle the company’s administrative functions professionally.

16. Detail-oriented individual with ability to prioritize simultaneous responsibilities within time limits. Interested in the position of Office Administrator; bringing expertise in IT systems and excellent administrative skills.

17. Experienced multi-tasking professional with a Bachelor’s degree in Business Administration. Looking to obtain the position of Office Administrator, to apply 5+ years experience in performing administrative support duties.

18. Seeking for the position of an Office Administrator, to utilize my honed skills in Management, strong organization skills, excellent interpersonal relationship skills, and 3years experience working as Admin Officer.

19. Detail-oriented professional with excellent administrative skills and ability to manage priorities. Proficient in MS Office and DBMS. Looking to obtain an Office Administrator position; bringing 3+ years experience and excellent organization skills targeted at ensuring smooth office operations.

20. Exceptionally organized individual with 2years administrative assistant experience. Seeking to advance my career as an Office Administrator, offering a proven ability to take initiative, and follow-through skills to handle administrative tasks in a professional manner.

21. Experienced professional with an MBA. Interested in the position of Office Administrator to apply exceptional organizing and written communication skills. Bringing 6years administrative experience as well as exceptional accounting and human resource skills in coordinating administrative efforts between departments.

22. Highly organized and flexible administrator, proficient in MS office and SAP. Seeking for the position of office administrator to apply 5years experience and skills as a Front Office Administrator to ensure effective functioning of office work.

You can give your office administrator resume or CV an advantage by crafting a career objective that employers cannot resist.

The sample objective statements provided in this post will help you learn how to write a resume objective that wins you an interview for an office administrator job.

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Branch Administrator Resume Samples

The guide to resume tailoring.

Guide the recruiter to the conclusion that you are the best candidate for the branch administrator job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies, tailor your resume & cover letter with wording that best fits for each job you apply.

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  • Performs general clerical duties including, but not limited to, copying, faxing, mailing and filing
  • Provide monitoring and reporting of branch cash volumes using cash management tools
  • Agencies who contact the hiring manager directly regarding this role will be removed from the PSL or banned from it moving forward
  • A record of developing constructive and cooperative working relationships with others, and maintaining them over time
  • Proven record of billing accuracy and consistently meeting billing deadlines and management objectives
  • Creates proper shipping and billing documents, including manifests
  • Confirm accuracy of purchases with vendors, including shipping, billing and customer support
  • Create proper shipping and billing documents daily, including manifests
  • Other related support functions as directed by management
  • Answer incoming calls
  • Problem solving abilities
  • Customer service attitude
  • Moderate computer knowledge
  • Attention to detail
  • Assist in monthly meeting to provide performance/operational issues
  • Other tasks assigned by Branch Manager or The Management
  • Performance Management
  • Performance reporting to BM - on overall general admin Credit control, financial, customer service and claims
  • To authorise URGENT payment in AS400 in the absence of the Branch manager. The BMs to counter check & sign the payment authorised when back to office
  • Responsibility with controls / compliance for CBC, premium warranty chasing by Account Support and Admin Support reporting to Branch Manager
  • Monitor performance of admin staff in Customer support, scanning, CBC & report to BM
  • Excellent follow up skills and good attention to detail
  • Good working knowledge of basic accounting, human resources, general business, grammar, and spelling
  • Strong background in gas, welding and safety supply industry with retail experience desirable
  • Detail oriented and highly organized
  • Strong problem-solver, with an eye for detail
  • Enthusiasm, passion for working with people, good work ethic, and an internal drive to execute on goals and deliverables
  • Strong knowledge of Retail Banking policy, procedure and regulations
  • General knowledge of real estate practice and law and some knowledge of accounting is
  • Knowledge of Basic Accounting
  • Interpersonal skills with ability to deal with difficult situations in a diplomatic and professional manner

15 Branch Administrator resume templates

Branch Administrator Resume Sample

Read our complete resume writing guides

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  • Ability to manage/supervise support staff
  • Completion of the Canadian Securities Course (CSC) and Codes & Practices Handbook (CPH) is Mandatory
  • Previous industry experience (ideally in a Branch Administrator role) along with compliance and human resource experience is preferred

Branch Administrator, RBC Dominion Securities Resume Examples & Samples

  • Responsible for branch technology initiatives, coordination of new IT orders and access requests and in-branch contact for technology issues
  • Supervision of Branch Cage Operations, including signing authority for outgoing cheques and approval of daily transactions. With your Branch Manager, you will be responsible for the daily review and approval of all branch operations/transactions and exceptions in strict compliance with internal policies and procedures
  • Recruitment of new Sales Support Staff, including posting of available positions, interview process and hiring. Possible termination of employees following approved HR practices
  • Ongoing performance reviews with Sales Support Staff, including regular feedback, performance coaching and corrective action where appropriate
  • Training of new branch staff and coordinating ongoing training initiatives for existing branch staff
  • Ensuring Compliance and Internal Control requirements are met
  • Review incoming mail, print reports and distribute accordingly (shared with Cage staff)
  • Assistant to Branch Manager(s)
  • Coordinating branch meetings and presentations with both external and internal presenters
  • Ability to hold regular meetings with support staff
  • Ability to manage/supervise/coach support staff
  • Working knowledge of the New Assistants and New IA training programs
  • Completion of CSC and CPH mandatory within the first 12 months of employment
  • Lead, coach and oversee activities of the Sales Assistants and other branch support staff
  • Coordinates the implementation of new policies & procedures intended to improve the quality of service
  • Lead and apply the performance management process, supporting employees in their personal and performance development by utilizing training and resources as appropriate
  • Ensure branch is correctly staffed with administrative personnel as per branch allocation and where necessary post the position, screen & interview candidates, perform reference checks and extend offer employment and train new staff
  • Remain abreast of client feedback on service quality and together with Branch Manager (BM) coach the team to prevent issues and improve the client experience and related initiatives
  • Provide leadership for all national and branch projects and initiatives
  • Coach and develop all branch support staff – ensure performance objectives are set, feedback is provided, annual/mid year assessments are completed and ongoing training and accreditation programs are in place
  • Partner with Human Resources to manage employee relations matters, including disciplinary measures as necessary
  • Provide Leadership and support to SAs and IAs, keeping team members informed through regular SA meetings and up to date on all initiatives, policies and procedures. Support the team by continuously developing knowledge in own area
  • Contribute to the ongoing improvement of the employee experience by leading Pulse initiatives/action plans (particularly with the Support staff)
  • Contribute to a positive working environment within the branch and with internal partners
  • Actively participate and contribute in national BA Conference Calls, National and Regional Calls, providing input and feedback as required
  • Actively support the BM in achieving the branch’s annual business goals and referral goals
  • Contribute to the success of the branch through personal and team commitment
  • Be knowledgeable of, model and ensure staff understand and comply with Bank/industry service standards, policies/procedures/controls, codes and guidelines of conduct/privacy codes/securities laws and regulations and maintain high ethical standards
  • Maintain control of all operational/administrative and regulatory/compliance activities as required such as Missing Document Report, Client Complaints, AML, Staff Registrations, Account Openings/Documentation
  • Coordinate and assist branch staff with system access, IT support, premises issues, changes in furniture and office equipment
  • Assist in maintaining branch security (building and system access) and ensure all branch staff are aware of premises security and emergency procedures
  • Coordinate the Health and Safety program for the branch
  • Maintain an up-to-date Business Continuity Management (BCM) Plan and ensure details are communicated to and understood by all staff
  • Oversee branch reporting activities; ensure monthly reporting is monitored, accurate and verified on a timely basis
  • Monitor branch cost centre expenditures, report unfavorable variances to plan to the BM, identify opportunities to increase efficiencies
  • Provide support in transitioning of DIA and Competitive hires
  • Support the planning and coordination of client / partner events and seminars
  • Responsible for Cage and Reception duties and may provided Sales Assistant duties for an Investment Advisor
  • Previous experience in people management is an asset
  • Previous experience as a Sales Assistant in a brokerage environment is preferred
  • Proven ability to deliver a high level of client service
  • Proficient MS Office Suite
  • Lead, coach and oversee activities of the SAs and other branch support staff
  • Remain abreast of client feedback on service quality and together with the primary BA coach the team to prevent issues and improve the client experience and related initiatives
  • Provide leadership for all national and branch projects and initiatives; take the lead on change management to ensure implementation is smooth and adoption is early
  • Coach and develop branch support staff – ensure performance objectives are set, feedback is provided, quality annual/mid-year assessments are completed and ongoing training and accreditation programs are in place
  • Provide support in transitioning & training of SAs, DIAs and Competitive hires
  • Assist SA team with day to day problem resolution and escalation requests
  • Ensure branch is correctly staffed with administrative personnel as per branch allocation and where necessary post the position, screen & interview candidates, perform reference checks and extend offer
  • Partner with HR to manage employee relations matters, including disciplinary measures as necessary
  • Provide Leadership and support to SAs and IAs, keeping team members informed through regular SA meetings and up to date on all initiatives, policies and procedures
  • Assist in maintaining building and system access, ensure all branch staff are aware of premises security & emergency procedures
  • Maintain an up-to-date Business Continuity Management (BCM) Plan and ensure details are communicated to & understood by all staff
  • Monitor branch cost centre expenditures, report unfavorable variances to BA, identify opportunities to increase efficiencies
  • Support the planning and coordination of client / partner events & seminars
  • Responsible for Cage and Reception duties and the direct supervision of staff in these functions
  • Previous experience in people management is preferred
  • Previous experience as a Branch Administrator in a brokerage environment is preferred
  • Basic knowledge of administrative process and procedures. Proactively and professionally provide administrative assistance to assist the IA(s) in meeting client service needs
  • Compliance rules (proprietary and industry)
  • Understand and use of ADP and RIS

Branch Administrator Assistant Resume Examples & Samples

  • Assist the Branch Administrator in monitoring and ensuring smooth cage operation and completion of any delegated tasks
  • Provide assistance to the Branch Administrator
  • Liaise on administrative issues
  • Assistant support for Branch Manager’s accounts (telephone, portfolios, client information and follow through on service plan etc
  • Provide vacation coverage support to Associates
  • Cage backup duties
  • Completion of the Canadian Securities Course (CSC) and Codes & Practices Handbook (CPH) is preferred
  • Previous industry experience along with compliance and human resource experience is preferred

Assistant Branch Administrator Resume Examples & Samples

  • Provide Assistance to the Branch Administrator and Management Team
  • Liaise on administrative tasks
  • Ensure compliance requirements are met
  • Provide leadership and coaching to the branch’s support staff
  • Supervise directly or indirectly all support staff
  • Participate or complete responsibility over recruiting, hiring, discipline, termination of support staff
  • Participation in annual and three month reviews
  • Monitor and ensure smooth cage operation and completion of any delegated tasks
  • Cage and reception assistance
  • Some BTS responsibilities
  • Broad knowledge of the applications on the Retail Workstation
  • Completion of CSC and CPH is strongly preferred
  • Branch Technology Specialist

Junior Branch Administrator Resume Examples & Samples

  • In depth knowledge of the day to day operations/administration of the cage related procedures in a branch
  • In depth knowledge of the Head Office Departments servicing the branch
  • Completion of CSC and CPH is preferred
  • Produce reports, compose a variety of correspondence and assemble documentation for audit
  • Maintain complete audit files and ensure documentation in good order
  • Issue cheques, input deposits, monitor incoming/outgoing mail, order stationary supplies, schedule presentations and ensure efficiency among sub branches
  • Participate fully as a member of the team and contribute to a positive work environment; Share expertise of position relevant information and any changes discovered
  • Ensure satisfactory resolution of enquiries and take ownership of coordinating responses with other branches/departments as necessary
  • Maintain current knowledge of, and comply with, all compliance regulations, securities laws, risk & confidentiality requirements and the TD Codes of Conduct & Ethics
  • Possess excellent communication skills Proven ability to deliver a high level of client service
  • Detail oriented and highly organized Ability to work in a fast-paced, dynamic environment
  • Proficient with firm software & MS Office Suite
  • Proficiency in Excel is required
  • Knowledge of the day to day operations/administration of client accounts
  • Providing technical support to branch-level hardware and software used by Investment Advisors and their Associates
  • Technology support includes: Reimaging desktop, setting up network printers, blackberry device support, updating IPT phones and setting up computers

Scotiamcleod Branch Administrator Resume Examples & Samples

  • Previous experience in a Support Staff position preferred
  • Strong interpersonal skills when interacting with both staff and external clients
  • Knowledge of Microsoft systems: Word, Excel and Powerpoint

Scotiamcleod Assistant Branch Administrator\brch Ops Asst Resume Examples & Samples

  • Entering client trades as directed by the client or Advisor
  • Remaining up to date with the regulatory rules and trading activities as it relates to client accounts
  • Previous industry experience
  • 2 or more years of Banking or Investment Industry experience
  • Ability to manage/supervise support staff preferred
  • Completion of CSC and CPH preferred

Regional Branch Administrator Palm Beach Resume Examples & Samples

  • Provides daily administrative and business management support to Branch Manager and Relationship Managers in respective branch office. Works closely with Branch Management with regard to RM recruiting efforts, as needed
  • Acts as liaison for problem resolution internally and externally. Interfacing with clients, vendors, management, employees, IT, HR, LCD, to identify issues and bring to closure. Escalated as necessary
  • Actively works with Business Management, Compensation, HR and IT on strategic projects and responsibilities
  • Maintains supervision and monitoring of Syndicate, GPL, New Accounts and account maintenance
  • Work directly with RM Compensation team, with responsibility for review of monthly RM compensation reporting RA/BA sharing, monitoring AE numbers and requests
  • Acts as Onboarding manager for respective branch for all new hires. Ensures all new hires are well coordinated, with appropriate systems access, paperwork, training, logistics
  • Manages onboarding and logistics for summer associates, interns, TTRMs and MBAs
  • Responsible for tracking and currency of policy, process, and regulatory training, certifications, and continuing education for respective branch personnel
  • Review of branch T&E expenses, and gifts and entertainment policy oversight. Ensure cost containment and compliance with policies
  • Branch maintenance and vendor management
  • Administration and coordination of new employee onboarding including but not limited to new hire registration, workstation setup, application access, IT setup, etc
  • Systems training for new Relationship Associates and Business Analysts
  • Notification to HR on all employee resignations, transfers, status changes
  • Coordinate employee network events, participation and hosting events
  • Responsible for client requests and the coordination of recruiting meetings
  • Prepare travel arrangements and expense processing
  • Prepare client mailings and pitchbooks
  • Basic office maintenance and liaise with mailroom and facilities management
  • Supervision of the clean desk policy
  • Ensures appropriate governance within area of responsibility, controls, if necessary escalates and resolves supervisory issues
  • Ensures that areas under management operate without significant operational, financial or reputational risks by performing the necessary control tasks
  • Retains, directs, motivates, trains and develops staff in order to reasonably ensure that employees under supervision are competent to perform within their functions, receiving appropriate information and training in order to achieve high employee engagement and high client satisfaction (if applicable)
  • Plans and utilizes resources proactively and efficiently
  • 3-5 years professional experience in similar role/industry
  • Series 7 and 66, Series 9, 10 a plus

Assistant Branch Administrator Scotiamcleod International Resume Examples & Samples

  • Assist in management of branch support staff by
  • Resolving escalated issues
  • Providing ongoing employee recognition
  • Acting as a resource to provide information, contacts and direction for questions and escalations
  • Assist the Branch Management Team by
  • Completing all administrative duties, including filing, storage and report distribution
  • Building spreadsheets and maintaining databases as necessary
  • Running or assisting management with New Issues
  • Compiling documentation regarding compliance issues
  • Co-ordinating and tracking daily and monthly supervision requests as directed by Branch Manager
  • Maintaining Compliance spreadsheets (Insider, Control Block, etc.)
  • Completing and submitting Monthly Error Report
  • Maintaining the Branch Research Distribution System
  • Assisting with the execution and implementation of procedures to ensure compliance with corporate policies and industry regulations
  • Coordinating building facilities maintenance
  • Scheduling branch meetings, including external speakers
  • Assisting with interviews with support staff
  • Ensuring quality and efficiency of branch operations
  • Onboarding of new experienced Advisors and their teams, by acting as a resource or liaison
  • Working to resolve any issues on systems that have been escalated by Branch System Administrator
  • Completion of CSC, CPH and Investment representative Training
  • Willing to complete courses to become licensed
  • Able to work independently in a fast paced environment
  • Self- starter and service oriented
  • Brokerage experience and sales experience preferred

Senior Branch Administrator Resume Examples & Samples

  • Successful candidates must exhibit CIBC’s values of trust, team work, and accountability
  • Successful completion of the Canadian Securities Course and associated IDA licensing requirements
  • Must have demonstrated leadership and people management skills
  • Extensive experience in the financial services and brokerage industry in a similar capacity
  • Ability to deal with internal and external complex compliance issues
  • Superior organizational and time management skills sufficient to deal with numerous activities with varying degrees of priority
  • Strong people management and interpersonal skills to work effectively with and to manage and coach support staff
  • Excellent communication and problem solving skills sufficient to resolve numerous issues and conflicts throughout the day
  • Excellent computer and technology skills
  • Good knowledge of portfolio management concepts sufficient to recognize high risk vs. blue chip portfolios
  • Assist with monitoring and ensuring smooth branch operation and completion of any delegated tasks
  • Provide Assistance to the Managers
  • Liaise on administrative issues with sub-branches
  • Ensure compliance requirements are met and registrations are current
  • Assist with support staff hiring and performance management
  • Monitor head office initiatives cascaded to branches
  • Completion of Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH) (or willing to obtain if not previously licensed)
  • In depth knowledge of the day to day operations/administration of the branch operations related internal procedures in a branch
  • Strong technology background
  • Monitor and ensure smooth branch operation and completion of any delegated tasks
  • Ensuring compliance requirements are met
  • Provide Assistance to the Managers(s)
  • Liaise on administrative issues with sub-branches and advisor teams
  • Run or assist the manager with new issues
  • Assisting with the coordination of hiring, leave and terminations of support staff
  • Maintaining payroll, recognition and benefits for branch employees
  • Additional compliance or administrative projects as they arise
  • Back up for Branch Operations
  • Previous experience in the financial/brokerage industry preferred
  • Completion of Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH) preferred
  • Branch Technology Specialist back-up
  • Prepare bank deposits
  • Print daily reports and distribute them accordingly
  • Proactively advise and obtain from Assistants’ new LOA’s prior to expiry
  • Assist in preparing the outgoing courier bag
  • Intermediate to advanced knowledge of Microsoft applications 
  • Excellent customer service/interpersonal skills
  • ** This is a part-time contract to work 2-3 days a week on Wednesday, Thursday and Friday during business hours
  • Inventory control of Branch Technology and chargeback’s
  • Maintain Registration files
  • P&L queries
  • Book luncheons and produce a weekly scheduler for the Branch
  • Assist in reflecting interest in New Issue System
  • Accounts payable
  • Monitor returned statements, proxies, contracts & Insurance policies
  • Contact for building maintenance
  • Cage backup
  • Cheque signing
  • Surveillance enquiries & follow-up
  • Monthly Review follow-up
  • Backup for cage (below)
  • Preparation of cheques and daily bank deposits
  • Dealing with incoming and outgoing funds
  • Reception & answering phones and greeting clients
  • Daily New & Updated KYC Report & Follow up
  • Ensure LOAs are correctly completed with proper authorization
  • Process Bankwires, JEFE events and Messagenets
  • Filing of all Branch documentation
  • Support Branch Management and Investment Advisors with administrative functions as needed
  • Easy-going personality
  • Must have the ability to prioritize daily tasks, multi-task, deal with various personalities
  • Must be able to shift priorities and deliver results
  • Responsible for contributing to a positive teamwork environment
  • Working knowledge of Microsoft applications
  • Professional / team player attitude
  • 12-Week New Assistants Online Training Course within 3 months of hire
  • Proficiency in BTS and Messagenet cage functions preferred
  • Provide support to CSAs and IAs, keeping team members informed by participating in regular CSA meetings and keeping up to date on all initiatives, policies and procedures
  • Contribute to the ongoing improvement of the employee experience by leading Pulse initiatives/action plans (particularly with the support staff)
  • Assist branch staff with system access, IT support, premises issues, changes in furniture and office equipment
  • Assist with the coordination of the Health and Safety program for the branch
  • Assist in maintaining an up-to-date Business Continuity Management (BCM) plan and ensure details are communicated to and understood by all staff
  • Assist in monitoring branch cost centre expenditures, report unfavorable variances to plan to the BM, identify opportunities to increase efficiencies
  • Assist in the planning and coordination of client / partner events and seminars
  • Assist in the support of cage and reception duties
  • Previous experience in an administrative capacity is preferred
  • Ability to work in a fast-paced, dynamic team oriented environment

Branch Administrator Vancouver Resume Examples & Samples

  • Preparing Branch Review documentation and presentation materials, as requested by RBMs
  • Preparing meeting Agendas and meeting materials and documents
  • Assuming responsibility for the physical preparation and appearance of documentation, which may include New Account Opening Packages e.g. photocopying and binding of materials, as needed
  • Maintaining office filing systems
  • Answering telephones, communicating messages clearly
  • Arranging conference calls (audio/visual)
  • Preparing expense reports and adheres to expense tracking rules and guidelines
  • Providing backup assistance to other support staff on an as-needed basis
  • Provide support to the RBMs by
  • Assisting with branch review activities
  • Following up with branch administrative staff on outstanding queries and related items
  • Drafting letters and correspondence
  • Assisting the transition and migration team with the onboarding of new recruits
  • Participating in special projects
  • Developing and executing a meaningful employee development plan
  • Strong organizational and management skills
  • Experience in branch review/audit planning & preparation
  • Experience in branch review/audit planning and preparation
  • A minimum of one year experience with accounts receivables and payables
  • A minimum of one year experience with collections
  • A minimum of one year relevant & related billing experience preferred
  • Proficient in Microsoft Word and Excel
  • Ability to learn and become proficient with billing in an ERP accounting system
  • Excellent organizational skills with high level of attention to detail
  • Independent, self starter
  • Florida Notary or able to become one
  • Completed College Diploma in Business Administration or in a related field, and 3 year of relevant experience
  • Successful completion or willingness to complete the Canadian Securities Course and Conduct and Business Practices Handbook Course
  • Proficiency in MS Office: Word, Excel, Outlook, Explorer
  • High Level of leadership; initiative and autonomy
  • Strong attention to detail with the ability to multi-task and show initiative and exemplify a positive attitude
  • Ability to offer fast and efficient service to clientele
  • Bilinguism French and English (written and spoken) is an asset
  • Strong administrative skills including keyboarding and data entry
  • Ability to use general office equipment (fax, scanner, copier, etc)
  • High proficiency with the Microsoft Office Suite
  • Experience with ERP systems would be a plus
  • Support the Branch Administrator in functions related to
  • Prior Client Service Representative/Associate experience an asset
  • Proven ability to deliver a high level of service
  • Minimum 3 years general office administration experience with 3 years of experience managing employees
  • Experience with Accounts Payables and Receivables is required
  • Proficient with computer software programs including MS Office suite (Word, Excel, Outlook and PowerPoint)
  • Experience in processing confidential information and understanding privacy laws and Company policy governing employee information
  • Communicate clearly orally and in writing to a variety of audiences
  • Identify and solve problems
  • Ability to learn BrightView’s internal software systems
  • Good data entry and typing skills
  • Ten key number pad by touch
  • Ability to operate fax, copier, and multi-line phone
  • Must possess 2 or 4 year degree in business or a related field and/or 3 – 5 years’ experience in a business office with accounting related responsibilities
  • Enter data into Safety-Kleen systems
  • Contact customers delinquent in payment and coordinate pick up of payments
  • Enter time of service Containerized Waste Service profiles into the Waste Approval Wizard software
  • Print and restock time of service in Sales and Service Representative’s folders
  • Prepare relevant data for Management in respect of budget and forecast processes within guidelines of financial policies in the branch
  • Preparation and timeous submission of the branches annual budget and quarterly forecast for ROD and Business Analyst approval, conforming to defined budget guidelines and principles
  • Maintenance of expenditure within approved levels by ensuring compliance with budgetary control procedures 2.Ensure branch compliance with company accounting and administrative practices, in conformance with legislation and generally accepted accounting practice
  • G4S Cash branch administration policy and procedures
  • G4S HR policy and procedures
  • G4S Business Ethics policy/ preventing Bribery and Corruption policy
  • SAP – creditors and credit notes
  • Report writing skills
  • Communication (verbal and written)
  • Understanding Organization goals and objectives
  • Understanding organization environment
  • Dealing with change
  • Delivering customer service
  • Managing and Leading people

Senior Branch Administrator, Puchong Branch Resume Examples & Samples

  • Direct Sales Engagement
  • Provide back up to inquiries including policy issuance and client related inquiries
  • Escalation point for customer services issues from Admin Support
  • Maintain the branch email & distribute accordingly
  • Internal Communications
  • Review and recommend and/or plan branch organization structure, operational and governance-related processes
  • Submission of monthly check list for BOAM
  • Organizational Planning & Monitoring
  • Ensure all Accounts and Admin Staff have sufficient system training and basic knowledge for all product lines and defined roles
  • Oversee that cheque, cash and credit card submissions are tallied through eRCB from Account Support
  • Oversee the branch safe and ensuring cash are properly kept in accordance to branch compliance
  • Coordinate CBC, premium warranty monitoring/reminding and download premium warranty list from head office to branch shared drive
  • Credit Control
  • Coordinate with credit control team at HQ
  • Review STP failures statistics and report to BM/HQ
  • Receive payments and issue receipts/Issue payment for refund cheques/ printing fees/e-commission
  • Responsible for entering cheques in DB system and courier to HQ
  • Maintain the eRCB and ensures the entries are tallied
  • Post Sales Control
  • Conduct approvals for any related pre or post sales tasks
  • Escalation point for claims to HQ
  • Monitor performance of admin staff in Customer support, scanning, CBC & report to BM
  • Perform QR/RR Release
  • Service Control
  • Track on all significant related issues or complaints
  • Ensure Speedy approval in FLAS within authority limit. To seek UW approval for risk above authority
  • Conduct quality check on service standards of branch
  • Overall maintenance of office logistics
  • Responsible for Petty Cash control
  • Other Control Measures
  • Resolve escalated new business & referral issues from Direct sales
  • To perform OR cancellation if necessary as a form of control
  • To authorise URGENT payment in AS400 in the absence of the Branch manager. The BMs to counter check & sign the payment authorised when back to office
  • Ensure incoming postal mails are distributed to respective department for action
  • Continuous Development
  • Ensure continuous learning with Branch Manager and/or attend internal/external AXA trainings
  • Ensure adequate training and basic product knowledge is provided to Account & Admin Support, plus coordinate with HQ training
  • Provide guidance and supervision to business support staff, specifically customer service & financial areas
  • Minimum of 5 years experience in and /or similar role / capacity
  • Building effective working relationships across the team and with various business line and corporate function contacts
  • Encouraging the generation of new ideas and approaches
  • Intermediate/Advanced Skills in Microsoft Office (Excel, PowerPoint and Word)
  • Experience in branch review/audit planning & preparation an asset
  • Experience in account administration
  • Screens telephone calls and visitors. Provides information to callers and visitors about Mobile Mini, Mobile Mini Products and Services and Branch Information. May direct calls and visitors to other areas within Mobile Mini Branch and Service Center
  • Establishes, maintains and revises branch files and Branch records. May also prepare special and recurring reports following general directions
  • Performance confidential administrative functions for the Branch, such as, typing, proofing and assembling reports or proposals for customers or outside agencies
  • Maintains calendar for Branch leadership, scheduling meetings and appointments and potentially arranging travel and hotel accommodations as necessary
  • Opens and reviews all mail directed to the Branch. Can compose responses to routine inquiries, and determines which items need to be forwarded to with area within the Branch
  • Computer, telephone and electronic office equipment
  • 1-2 years of experience in the field or related area preferred
  • 1-2 years of Customer Service Experience
  • Familiar with E-mail and MS Word
  • Create and revise Retail policies and procedures for Retail branch colleagues, with a focus on client impact and colleague efficiency
  • Maintain a central repository for all Retail client-facing policy and procedure that is easily accessible to all bank colleagues
  • Establish policy and procedure format standards for optimal design and usability and monitor to ensure standards are consistently applied
  • Administer and maintain a formal review and approval process for new and/or revised Retail policy and procedure
  • Evaluate the effectiveness of existing policies and procedures, and initiate enhancements as identified
  • Determine the client and colleague impact with introducing new or revised policies or procedures
  • Work closely with Retail Management and Branch Operations Support when implementing new policy, procedure and exception reporting
  • Act as point of contact for, and regularly partner with other departments (i.e. Risk Management, e-Commerce, Compliance, Marketing, RSA, Legal, HR, Deposit & Loan Operations, Training, IS, and Fraud) on new policies and/or procedures being created to understand impact to the client, Retail colleagues and the Bank
  • Operate central email/phone support desk for Retail branch colleague operational questions and suggestions
  • Ensure branch cash ordering and servicing needs are being met according to service level agreements
  • Review and process invoices from armored carrier and cash management solution partners to ensure accuracy and manage the error resolution process when necessary
  • Work with third-party vendors (i.e. FED, armored carriers, cash management solutions) for business process improvement opportunities
  • Maintain department's shared drive by organizing content for users to quickly locate and access files and folders
  • Provide administrative support during branch openings, closings, relocations and reductions in branch services
  • Provide administrative support during mergers and acquisitions
  • Bachelor degree in related discipline or equivalent experience preferred
  • 3 - 5 years developing and maintaining policies and procedures in a sales or service related field
  • Prior cash operations experience strongly preferred
  • Prior vendor relationship management preferred
  • Prior project management experience preferred
  • Excellent oral, presentation and written communication skills required
  • Must be able to clearly convey and articulate thoughts, ideas and/or processes, especially when developing policy and procedure
  • Must possess a meticulous attention to detail, especially when developing policy and procedure
  • Proficient in banking applications and Microsoft Office suite including Excel, Word and PowerPoint
  • Answer phones and respond to customer requests
  • Provide customers with product and service information
  • Issue and receive purchase orders
  • Enter credits into SAP
  • Set-up customer accounts
  • Enter Contract maintenance and pricing
  • Assist outside sales team with any admin issues
  • Research customer issues as it pertains to invoicing, cylinder balances, or any other account information
  • Other duties and special projects as necessary
  • HS Diploma or equivalent
  • Minimum of 2 years previous related in experience (or equivalent combination of education and experience)
  • Flexible to work overtime as needed
  • Intermediate level knowledge of Microsoft Office applications (Word, Excel, Outlook E-mail)
  • SAP experience strongly desirable
  • Demonstrates a clear and effective speaking manner for the purpose of explaining information to customers and employees
  • Ability to compute rate, ratio, and percent’s
  • Regularly required to stand, sit and talk or hear
  • Regularly required to walk; use hands to finger, handle, feel or use a calculator or computer; and reach with hands and arms
  • Rarely lift and/or move up to 60 pounds and move more than 125 pounds with the aid of material handling equipment
  • Occasionally required to walk
  • Able to sit for long periods of time
  • High School diploma or GED (General Education Degree) or equivalent combination of education and work experience that provides the knowledge and abilities necessary to perform the work
  • Demonstrated proficiency using Microsoft Office Suite, to include excel and outlook; ability to learn MRC Global business processes
  • Demonstrated ability to communicate and work tactfully with diverse groups and individuals
  • Demonstrated ability to consistently present professional behavior, empathy, image and demeanor
  • Knowledge of MRC Global products to serve the branch customer base
  • Work with minimal supervision, exercise good judgment, flexibility, initiative and discretion
  • Work within the details of a project while maintaining perspective on the overall purpose
  • Analyze situations, solve problems, evaluate responses and render assistance
  • Present oral and written comments and recommendations clearly and concisely
  • Aptitude with learning new technology
  • Maintain good company image while establishing strong business relationships internally and externally
  • Ability to understand and comply with MRC Global guidelines & expectations, to include Code of Conduct and Conflict of Interest guidelines

Branch Administrator, Senior Resume Examples & Samples

  • Verification of Sales and Hazardous Waste documents completed by Sales and Service Representatives
  • Act as escort for government inspectors through the facility in the absence of Branch General Manager, Lead Material Handler or Environmental Manager
  • Ensure proper completion of Facility Operating Log, and proper maintenance of accounts receivable, branch bank deposits, manifests, and other key administrative areas
  • May act as primary or alternate Emergency Coordinator and assist management in incident response
  • Maintain branch database, and ensure all personnel are up to date and documented on all training as required by Safety-Kleen and applicable government agencies
  • Coordinate personnel requirements such as DOT physicals, employee physicals, State Transporter License Numbers (if applicable), start packs, Worker’s Compensation claims, etc
  • Answer calls and assist customers with any issues
  • Provide corrections for annual reports
  • Obtain EPA identification number lists for state or region
  • Maintain branch level customer service and collection procedures
  • Perform monthly inventory counts
  • Handle entry of equipment transfers to/from DC & other branches
  • Upsell current customers to other LOB’s within SK
  • Compile target prospect lists for Branch Manager
  • Ensures Health and Safety is the number one goal by following policies, processes and acting in a safe manner at all time
  • Answers the telephone and transfers calls to the appropriate person
  • Ensures the reception and/or administration area is kept clean and organized
  • Greets all branch guests at the reception area, signs in visitors and provides a professional and friendly first impression
  • Accurately enters daily data entry into the system
  • Responds to customer enquires or concerns
  • Manages the branch’s account receivables
  • Contacts customers delinquent in payment and coordinates their payments
  • Other administrative tasks as needed by the branch
  • Minimum of one-year previous experience in a similar administrative role
  • Previous Account Receivable experience preferred
  • Strong computer skills, specifically with Microsoft Office programs
  • Greet all guests visiting the facility
  • Assist with customer opportunities in order to build our Customer Now brand
  • Assist in managing Accounts Receivable Aging
  • Provide competent administration to sales and operations team efforts
  • Manage waste collection service entries and compliance records
  • 1-2 years of Administrative Assistant experience in and fast paced environment
  • Experience in running payroll preferable a high volume weekly payroll
  • Experience working in a staffing firm is preferred
  • Experience answering high volume phone calls

Branch Administrator Kad-maternity Cover Resume Examples & Samples

  • Previous experience in a customer focused environment
  • Demonstrable experience of working within a structured process
  • Excellent IT Skills (MS Word, Excel and Outlook)
  • The ability to work well as part of a team
  • Educated to GCSE standard (5 x A-C) or equivalent
  • Knowledge of regulations relating to Compliance, Data Protection, Anti Money Laundering, Consumer Credit Directive and Consumer Credit Act
  • Previous experience in a collections or underwriting position
  • Answer phone calls and assist vendors while providing good customer services, including: reading and understanding customer orders
  • Support customers, Sales, vendors and others by answering questions, researching issues and organizing customer and vendor visits
  • Create, process, and file all purchase orders and invoices for the branch
  • Work within warehouse in various positions including: Picking, K-Ship, Repack, Returns, and Inventory. Support branch managers with other tasks as needed
  • Manages all clerical aspects of Protrack performance system and the Kronos payroll system (time off requests, perfect attendance tracking). Maintain office filing systems (employee, OSHA, payroll, bonus)
  • Manage Open Hire requisition system and support recruiting to fill open positions to include: prescreening applicants and facilitate pre-employment testing for available positions
  • Process New Hires to include: employment paperwork, New Hire Orientation, benefits enrollment, and online training courses
  • Track all branch employees training (Safety, position training, Code of Conduct, onboarding)
  • Administer and schedule drug/alcohol testing for new hires, post incident, or for cause
  • Support to answer questions related to benefits, training, recruiting and safety
  • Coordinate and communicate activities for the branch, including all employee events
  • Order and track office, warehouse and uniform supplies, as well as employee purchases
  • A minimum of 2-3 years office administration experience in a busy environment. Human Resources experience a plus
  • Strong proficiency in Microsoft Office
  • Must be able to react appropriately to stressful situations including dealing with unsatisfied customers and/or vendors
  • High School Diploma or equivalent (GED) preferred
  • Proficient to read, write, and speak in English
  • Proficient in arithmetic
  • Ability to work overtime as needed and assist in other areas of the branch
  • Conduct and/or oversee all recruitment related activities for District/Branch Office including: Sourcing, Advertising, Recruitment Fairs, Social Media Advertising and other innovative recruitment strategies
  • Ensure that all applicants are prescreened, evaluated and processed in accordance with G4S recruitment compliance practices and procedures
  • Meet regularly with Scheduler, Operations Manager, for proper placement, overtime control and forecasting/meeting the staffing needs of the Branch
  • Co-ordinate uniform requirements for existing staff and uniform new guards in accordance to Company standards
  • Associated administrative duties and responsibilities including offer letters, new hire documentation and orientation
  • May be required to facilitate onboarding/orientation programs for new employees
  • Completion of a College Diploma (Business or Human Resources Preferred)
  • Minimum one year work-related experience in a human resources recruitment role within a staffing agency or security industry environment is required
  • Expertise in the application of legislation including employment standards, Human Rights, Health & Safety, Employment Equity and Privacy Legislation
  • Minimum one year work-related experience in a human resources recruitment role, within a staffing agency or security industry environment is required
  • Expertise in the application of legislation including Employment Standards, Human Rights, Health & Safety, Employment Equity, and Privacy Legislation
  • Effectively communicate both verbally and in written form
  • Arranging care reviews and supervisions
  • Carrying out telephone monitoring of care packages
  • Recruiting new care workers
  • Ensuring care provision meets CQC guidelines
  • Adhering to company compliance standards
  • Demonstrate decision making skills and problem solving
  • Excellent IT skills particularly in the use of Microsoft Office (Excel, Word, PowerPoint, Internet Explorer and Outlook)
  • Ability to develop relations with colleagues across the business
  • Commercial in approach and understand factors that influence performance
  • Have good judgment and decision making skills
  • Ability to influence and develop relations with colleagues across the business, wider Interserve and commissioners/ customer to deliver relevant goals
  • Five years of previous admiistrative experience. Excellent verbal communications skills and an ability to work independently
  • Proficient with Microsoft Office products, especially Word, Publisher, Excel & PowerPoint
  • Social Media and some Marketing experience is required
  • General knowledge of real estate practice and law and some knowledge of accounting is a plus

Branch Administrator, Wealth Management Resume Examples & Samples

  • Handle day-to-day tasks of running the branch (i.e. meetings; Investment Advisor (IA) support; basic organization of the office)
  • Handle all incoming phone calls for one of the Branch Managers
  • Provide necessary documentation to internal departments (i.e. Human Resources, Payroll and Continuing Education)
  • Generally, work to improve the operational efficiency of the Head Office branch
  • Deal with client calls as they arise, both corporate and Wealth Management
  • Process and follow-up on client documentation for proper maintenance of accounts
  • Maintain the database of clients and prospects that use our website
  • Maintain confidential records for Branch Managers (i.e. Handle incoming mail and correspondence, draft up and email responses when necessary)
  • Organize meetings and presentations
  • Interface with many departments within Canaccord Genuity for approvals/investigation and requests
  • Perform additional administrative duties as required
  • Completion (or in the process of completing) of CSC and CPH with a minimum of one to two years direct experience Well-rounded knowledge of brokerage industry
  • Dataphile and Execlear experience is an asset
  • Professional, responsible and able to work independently
  • Demonstrated ability to meet deadlines and work effectively under pressure
  • Ability to work with employees and clients at all levels
  • Assists new Associates with new-hire paperwork. Processes and sets up files for new Associates. Sets up mailboxes for new Associates. Assists in orienting new Associates to the office and the company. Keeps records of all DLLR, MRIS & Board of REALTORS’ functions such as agent additions, license renewals, terminations and transfers; coordinates required paperwork for same
  • Assists all Sales Associates with obtaining photos, business cards, name tags, name riders, etc. Informs Sales Associates of office policies and procedures. Serves as point of contact for Sales Associate’s inquiries and problems
  • Maintains listings, sales, settlements, and processes as required
  • Compiles competitive brokers’ sales figures on a regular basis and forwards to Corporate Headquarters
  • Keeps records on all MLS functions such as agent additions, terminations and transfers
  • Arranges for orientation and training of new hires and Sales Associates
  • Creates and distributes letters, memoranda, and other general office correspondence
  • Knowledge of the Company's administrative and service functions
  • Knowledge of Company customer markets and of local stock products
  • Data entry and organizational skills
  • Ability to work well other employees

Medtrans Branch Administrator Resume Examples & Samples

  • Review files for accuracy and completeness before sending to Corporate Safety and Compliance Department. Ensure files are properly filed, maintained and safeguarded/secured in a locked cabinet from access or review by unauthorized personnel
  • Driver Vehicle Inspection Reports (DVIRs)
  • Ensure drivers are notified and scheduled to take Medline Training Academy (MTA) and Infinit-i Online Training Course
  • Review completion of Infinit-i on-line training courses. Notify branch MedTrans supervisor and drivers of incomplete courses
  • Review and replenish truck supplies (headlights, wiper blades, log books, DVIR books, Rear-view camera supplies, padlocks, etc.). Upon request from a branch MedTrans supervisor or drivers, order supplies, equipment and uniforms from Corporate MedTrans Safety and Compliance
  • Review all paper logs for accuracy and completeness, when a discrepancy is found return to the appropriate branch driver for correction. Sort and send properly completed DDLs to Corporate Safety and Compliance Staff
  • Driver Daily Activity Reports (DDARs) and Bills of Lading [BOLs]
  • When prepared, collect and review DDARs for accuracy and completeness. Return incomplete DDARs back to drivers for correction
  • Scan and email or fax completed DDARs to Corporate MedTrans. Establish a file system and file DDARs and BOLs
  • Review driver electronic logs for errors. Alert supervisors/managers of necessary corrections. Track errors and corrections. Document corrections for future reference
  • Effectively navigates through complex situations, both internal and external, that may require multiple decision makers
  • Strong Microsoft Office skills required
  • Project management background
  • Strong communication skills (written and verbal)
  • Ability to support supervisors and managers through reporting / metrics
  • Strong problem solving skills
  • Extremely high sense of urgency
  • Capable of handling multiple priorities and extensive time demands
  • Interacts with customers both within the branch and over the phone and provides assistance with accounts as needed
  • Answers phones and respond to customer requests. Provides customers with product and service information. Backs-up the Counter Sales function
  • Serves as the go-to person for office inquiries and customer service. Assists outside sales team with any administrative branch issues
  • Researches customer issues as it pertains to invoicing, cylinder balances, or any other account information
  • Organizes branch administrative operations, procedures, and filing systems
  • Issues and receives customer purchase orders
  • Data entry of customer accounts, contract maintenance and pricing, and entry of customer credits into SAP
  • Assists in maintaining, weekly, monthly, and annual reports
  • Maintains supplies by checking stock to determine inventory levels
  • High School Diploma or GED Required. Associate’s degree or higher preferred
  • Prior administrative support experience preferably in the welding or gas industry and/or supporting sales. In lieu of experience, may consider additional education beyond the minimum required as a trade-off
  • Prior experience using SAP and/or databases a plus
  • Exhibits customer focused behavior such as building positive relationships and strives to understand customer’s needs, both internal and external
  • Excellent oral and written communication and interpersonal skills. Ability to adjust communication method based on customer situation. Demonstrates a clear and effective speaking manner for the purpose of explaining information to customers and employees
  • A positive approach and willingness to learn coupled with the ability to work in a team environment
  • Proficient working knowledge of Microsoft Office applications (Word, Excel, and Outlook)
  • Math skills to include the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percentages
  • Employee may occasionally be required to transverse through office and/or manufacturing locations
  • Employee will routinely be moving or transporting up to 40 pounds and occasionally up to 60 pounds
  • The noise level in the work environment is usually moderate and work may be performed in a standard office/retail environment or in a production/distribution facility
  • Work space is one that may contain moving mechanical parts
  • May require the ability to occasionally work overtime as needed
  • Operates telephone system to direct incoming and interoffice calls
  • Collects, sorts, prepares, and distributes daily mail and services the postage machine
  • Sets-up desks for new hires and removes supplies from desk of termed employees
  • Greets visitors/customers in a courteous manner and announces their presence to the appropriate party
  • Oversees general office administrative duties, updates postage machine and meter servicing, coordinates courier service, maintains petty cash, orders office supplies for corporate office, and provides copy support
  • Serves as backup person for front desk
  • Cleans and maintains inventory of café and all coffee stations
  • Maintains cleanliness of all conference rooms or common areas
  • Completes catering orders and needs for internal meetings
  • Maintains reservation schedule and appearance of the Executive Conference Room
  • 1) Administrative support activities such as filing, faxing, copying and phone coverage for multi-line phone system
  • 2) Written and Verbal communication among a variety of customers internal and external to the company and or department
  • 3) Creation of printed materials to include reports, memos, and presentations
  • Organised and experience of working to processes and systems
  • The ability to work on their own initiative
  • Flexible approach to workloads and demands of the department
  • Experience of Microsoft office including word and excel
  • Excellent communication skills and a high level of customer service skills
  • Knowledge of Company customer markets
  • Knowledge of local stock products
  • Data entry skills
  • Ability to interface with all levels of employees and management

Branch Administrator Senior Resume Examples & Samples

  • Respond to customer inquiries and/or complaints
  • Enter sales leads into the Hand-Off Tool on a daily basis
  • Complete administrative tasks including job lot billing to customers, scanning/faxing orders and quotations, and providing proofs of delivery (POD) as required
  • Process customer credits and deductions and investigate/track their causes; investigate and resolve LIV workflows, and coordinate the generation and clearing of daily/weekly/monthly reports
  • File documents and mail, maintain tax certificate files, back up receptionist, and manage Company records
  • Participate in Quality Improvement Teams in an effort to limit rework, streamline administrative functions, and enhance the service effort within the location
  • Key and approve daily transactions including but not limited to returns to suppliers, returns from customers, miscellaneous billings and credits
  • Participate in annual inventory and closing work, as directed
  • Review and approve reports in accordance with Company instructions; suggest and implement appropriate corrective actions
  • Maintains office/executive calendars
  • Answers incoming telephone calls and directs to appropriate individual or documents a message
  • Prepares correspondence for routine inquiries
  • Makes travel arrangements for branch personnel and completes expense reports for branch leadership team
  • Provides project support work as needed+
  • High School Diploma or equivalent; some college preferred
  • Manage sales contract files through to client closing
  • Bookkeeping records, spreadsheets, invoices, bill reconciliation and detailed escrow maintenance/deposit tracking
  • Process new listings
  • Manage online files systems
  • Compile monthly reports
  • Monitor systems weekly and notify Managing Broker of any concerns
  • Ensure company equipment is maintained and updated; evaluating new equipment and manage repair process
  • Maintains supplies inventory
  • Create and maintain an operations manual that documents all systems and standards
  • Minimum of one year of order processing experience, preferably in the office equipment industry
  • Proficiency in Microsoft Office applications (Excel, Word, Outlook)
  • Proficiency in database management and data entry
  • Desire to provide exceptional customer service to both internal and external customers
  • Personal drive and internal motivation toward high achievement
  • Demonstrated flexibility and adaptability
  • Ability to work overtime during end of month and other peak periods
  • Assist in processing daily administrative tasks including but not limited to miscellaneous bills and credits, customer deductions, receiving reports, returns to suppliers, and job lot billings
  • Assist in the investigation and resolution of supplier credits and billbacks
  • Back up switchboard/receptionist as required
  • Obtain proofs of delivery, as required by CSRs, Financial, and Administration
  • Knowledge of computer systems
  • Knowledge of phone systems
  • Phone skills
  • Proficient in Word, Excel, and Outlook

Related Job Titles

resume objective sample for branch office administrator

Branch Administrator Resume Samples

The role and responsibilities of these Senior leaders listed in the Branch Administrator Resume are as follows – taking responsibility for the overall operations and success of the facility, establishing and implementing business practices and policies, ensuring that these policies align with the corporate interests, monitoring the activities of the assigned region, identifying potential avenues to increase profit; recruiting, hiring and firing employees, shouldering financial responsibilities such as accounting, managing credit accounts and budgeting; and maintaining positive relationship with clients and customers.

As this is a high ranking position, the Branch Administrators are expected to depict a variety of skill sets such as – effective communication skills, ability to give clear directions, negotiation skills, the ability to make quick decisions, good with numbers and a strong understanding of the Company’s product and service. Every industry has its own level of expectation, but most of the employers want an MBA in accounting or finance along with a CPA. However, qualifications may vary based on industry setting.

Branch Administrator Resume example

  • Resume Samples
  • Administrative
  • Branch Administrator

Branch Administrator II Resume

Summary : Highly professional and detail-oriented Branch Administrator with over 18 years of experience supplying thorough, organized administrative support to management and corporate administrators. Excellent planning, organizational skills with the ability to manage multiple tasks and responsibilities. Proven leadership skills that enable the team to achieve sales, budget and production targets. Dedicated to optimal service and customer satisfaction.

Skills : Microsoft Office, Microsoft Excel, Outlook, Social Media, Internet, Salesforce, Sales Order Maker, Oracle, OMD, Lotus Notes

Branch Administrator II Resume Template

Description :

  • Providing comprehensive support to Manager, VP of sales, and Corporate Executives and Administrators.
  • Managing calendar for Branch Manager, including scheduling and confirming meetings and appointments.
  • Collaborating with management and administrators to increase office efficiency, productivity and achieve business objectives.
  • Serving as a primary point of contact, including responding to inquiries and information requested made by telephone, email or in person.
  • Establishing and maintaining a positive and effective working relationship with customers, vendors, and employees.
  • Handling incoming and outgoing correspondence, U.S. Postal Service, UPS, FedEx.
  • Performing a variety of clerical duties to include answering multi-line phone, screening calls, taking messages, data entry, typing, and filing.
  • Overseeing daily business and office activities by organizing assignments, monitoring progress, and ensuring completion.
  • Preparing and processing the sales orders, requisitions and purchase orders for materials, supplies, and equipment using sage 100 accounting software.

Branch Administrator IV Resume

Summary : Branch Administrator with 27 years of experience. To utilize my strong administrative, organizational, time management skills to increase the productivity, efficiency, and success of the team that I join. Possesses strong bilingual communication skills along with being highly capable, efficient and motivated.

Skills : Citrix, Excel, Excellent Written And Verbal Communication, GPS, JD Edwards

Branch Administrator IV Resume Example

  • Supporting the Branch Manager and Branch Employees by effectively handling all administrative functions of the branch. 
  • Managing the payroll process which includes the entry of weekly timesheets, auditing of payroll related information and reports, as well as processing new hire paperwork.
  • Identifying payroll inaccuracies and/or inconsistencies and the knowledge to determine appropriate corrections.
  • Keeping the attendance tracker for all benefit-eligible employees current and working with the corporate HR department on instances of family medical leave, short or long-term disability, etc.
  • Responsible for branch billing/invoicing procedure from start to finish. Reviewing contracts and work authorizations for customer approval.
  • Setting up a job in the system so that payroll and payable can be entered towards the job, and eventually invoicing completed job in order to forward the invoice to the customer.
  • Reviewing and overseeing the accounts receivable process by running weekly reports and contacting customers regarding overdue payments.
  • Printing aged receivable report weekly and begin communicating with customers for past due invoices.
  • Maintaining precise notes as to the communication sent and received. 

Branch Administrator I Resume

Summary : Branch Administrator I with 11 years of experience is looking for a supervisory or lead position where excellent skills in branch management, sales of telecommunication equipment, car rental, customer service, and interpersonal communications can be used to enhance operations and procedures in order to promote company profitability and effectiveness.

Skills : Interpersonal Communication, Data Entry, Typing, Payroll Preparation, Internet, Windows, Microsoft Word, Outlook, And Excel.

Branch Administrator I Resume Example

  • Reconciling the daily branch paperwork, including inventory discrepancies, and open and scheduled delivery orders.
  • Confirming and scanning all orders in company computerized system.
  • Staging and pulling the deliverable equipment, and attaching the corresponding paperwork for the order.
  • Assessing inventory for driver delivery orders to ensure stock.
  • Controlling, ensuring and updating the company inventory, and VA (Veteran Affairs) inventory.
  • Generating a daily Open Order report to reconcile next day order schedule.
  • Managing branch open orders weekly by performing 3rd contact attempts, updating delivery refusals and invalid phone numbers, and all pending VA or missing paperwork.
  • Following-up on new patients visits outside of VA contract, and communicate with the scheduling team.
  • Recognizing and communicating the trends or problems to management.
  • Greeting the visitors courteously, determining the nature of their visit, and handling their inquiries or directing them to the appropriate persons according to their needs.

Summary : Multifaceted, efficient, focused and reliable Branch Administrator with 19+ years of experience supporting managers to improve Company operations. I possess strong bilingual communication skills along with being highly capable, efficient and motivated. Actively promotes teamwork to meet branch goals and maintain high levels of employee satisfaction.

Skills : English And Spanish, Microsoft Excel, Word, Google Sheets, Docs, Zonar, Citrix, Edulog ESQL, JD Edwards

Branch Administrator II Resume Sample

  • Greeting the visitors and providing positive customer service in keeping with company motto.
  • Completing administrative tasks including job lot billing to customers, scanning/faxing orders and quotations, and providing Proofs of Delivery (POD) as required.
  • Processing the customer credits and deductions and investigate/track their causes.
  • Investigating and resolving workflows, and coordinating the generation and clearing of daily/weekly/monthly reports.
  • Approving and key daily transactions including but not limited to returns to suppliers, returns from customers, miscellaneous billings, and credits.
  • Implementing and participating in Quality Improvement Teams in an effort to limit rework, streamline administrative functions, and enhancing the service effort within the location.
  • Filing documents and mail, maintaining tax certificate files, back up receptionist and managing the Company records.
  • Participating in annual inventory and closing work, as directed.
  • Reviewed and approved reports in accordance with the Company instructions, suggested and implemented appropriate corrective actions.

Summary : Branch Administrator with 10+ years of professional experience seeking a job in an aspiring organization where my exceptional administrative and multi-tasking skills will be used for an efficient office environment. Proven ability to identify and resolve problems, overcome obstacles and complete projects. Researches organize and ensure the accuracy of data and documentation. Broad computer software knowledge.

Skills : Payroll, Billing, Viewpoint, Contract Billing, AS400, JD Edwards

Branch Administrator II Resume Sample

  • Responsible for business operations in a branch of 20 staff members. Helping human resources with new-hire paperwork and employee documents.
  • Requesting new security badges, maintaining the access to them.
  • Supporting the sales staff, providing assistance. Processing sales and review incoming orders.
  • Updating the sales territories using territory tracker, working with Sales Order Maker (SOM).
  • Processing mail, submitting expenses. Answering the phones and talking to the customers in person and via phone.
  • Assisting with customer billing reconciliation, making collection calls and enter service/supply orders for a four-state region.
  • Ordering/stocking supplies. Assisting with open houses to generate business.
  • Maintaining office and customer files in accordance with established procedures.
  • Supporting and assisting the district management team in maintaining the accuracy of the contract base.
  • Conducting the quality control calls in accordance with established procedures.
  • Obtaining prompt branch response to all issues mentioned in the original call. 

Junior Branch Administrator Resume

Objective : A detail orientated Junior Branch Administrator who responds quickly to multiple tasks. Proven ability to identify and resolve problems, overcome obstacles and complete projects. Researches organize and ensure the accuracy of data and documentation. Broad computer software knowledge. Listens analyzes and implements job assignments. Knowledge of insurance computer software.

Skills : ADP, Microsoft Office, Medical Terminology, Typing, Customer Service, Management, Medical Records

Junior Branch Administrator Resume Example

  • Answering phone calls and assisting the vendors while providing good customer services, including reading and understanding customer orders.
  • Supporting the customers, Sales, vendors, and others by answering questions, researching issues and organizing customer and vendor visits.
  • Creating, processing, and filing all purchase orders and invoices for the branch.
  • Managing all clerical aspects the of Protrack performance system and the Kronos payroll system (time off requests, perfect attendance tracking). Maintain office filing systems (employee, OSHA, payroll, bonus).
  • Managing Open Hire requisition system and support recruiting to fill open positions to include: prescreening applicants and facilitate pre-employment testing for available positions.
  • Processing New Hires to include: employment paperwork, New Hire Orientation, benefits enrollment, and online training courses.
  • Tracking all branch employees training (Safety, position training, Code of Conduct, onboarding).

Branch Administrator Resume

Objective : Energetic and result-driven Branch Administrator with over 3-years of experience. Possess outstanding administrative and organizational skills. Capable of working independently, and highly adaptable to new and constantly changing priorities. Bilingual with fluency in English and Spanish. Achieved desired business results by taking personal accountability, effectively organizing work, setting priorities and executing action plans.

Skills : Google Docs, Excel, Outlook, Paycom, Great Plains

Branch Administrator Resume Sample

  • Processing the accounts payable submissions for approval.
  • Collecting and processing the branch payroll data, expense reports, fuel cards, and purchase cards.
  • Conducting credit and reference checks as needed.
  • Assisting Operations in managing inventory according to company standard operating procedures.
  • Maintaining records for systematic retention, protection, retrieval, transfer, and disposal.
  • Reviewing and maintaining the clerical and personnel records to ensure completeness, accuracy, and timeliness.
  • Assisting the branch personnel in proper answering and routing of incoming telephone calls.
  • Preparing activities reports for management and provide recommendations.
  • Assisting Branch Manager in reviewing and analyzing of financial reports.
  • Keeping and provide all written reports and records required by management on a timely basis.
  • Helping conduct branch safety meetings.
  • Promoting cooperation and good communication with all Branch and Corporate personnel.

Summary : Branch Administrator with over 9 of years administrative and clerical experience, in a variety of industries, I'm looking for an Office & Customer Service Management position, one where I can put my vast knowledge and expertise to use. I have a long history of improving profitability and cost-cutting. I assisted in cutting costs by over 10k per quarter by examining departmental shipping methods when placing orders, and requiring that contracted vendors be used.

Skills : CRM, Insurance Verification, HIPAA, Medical Billing, Collections, Data Entry, Telephone, Payroll, Invoicing

Branch Administrator Resume Example

  • Assisting clients with issues and complaints to gain efficient resolutions.
  • Coordinating and planning the branch office meetings and other branch office activities including purchasing and facilities management.
  • Managing all Human Resource functions for support staff.
  • Supporting and driving the strategic firm initiatives.
  • Implementing the firm administrative and risk management guidelines and policies.
  • Supporting New Hire process by maintaining records, approvals, and orientation
  • Providing administrative support for all aspects of licensing and registration for all registered employees.
  • Processing of Accounts Receivable and Accounts Payable.
  • Ensuring timely processing of weekly payroll and other administrative functions.
  • Answering incoming calls to the branch location.

Summary : An ambitious, attentive, customer service focused, Branch Administrator with 10 years of experience and the determination to take on and solve new challenges. To obtain a position that will utilize my skills, abilities, and experience to contribute to the company's success.

Skills : JD Edwards, Viewpoint, AS400, Calculator Multi-Line Telephone, Billing, Customer Service

Branch Administrator Resume Sample

  • Entered leases and processed invoices, entered sales and process invoicing, answered incoming calls.
  • Provided administrative support of sales and service team including developing proposals and providing all documents related to pricing, contracts, quotes, and manifesting.
  • Collaborated with the sales team in building relationships with potential clients as well as maintaining relationships with current.
  • Manages office expense budget for the branch, in conjunction with branch management.
  • Generated system reports as required. Abided by posting deadlines and month-end data entry deadlines to ensure the accuracy of these reports.
  • Assisted with new hire implementation including processing basic human resource documentation.
  • Supported and assisted the district management team in maintaining the accuracy of the contract base.
  • Collected the past accounts receivables and document details in accounts receivable collection module.
  • Followed-up as necessary to ensure acceptable payment arrangements are made and payment is received in the appropriate time frame.

Summary : Branch Administrator with a 10-year background in retail branch operations. Vast knowledge of finance, regulatory requirements and general bank operations. Proficient bookkeeping skills with ability to maintain an accurate general ledger for branch. Motivated and dedicated in improving branch performance while providing leadership and mentoring to employees. Works efficiently with no supervision. Actively promotes teamwork to meet branch goals and maintain high levels of employee satisfaction.

Skills : Billing, Customer Service, Yardi, AMSI, Rent Roll, TAA, One site, Microsoft Word, Microsoft Excel, PowerPoint And Publisher

Branch Administrator Resume Sample

  • Ensuring that all costs have been put towards the appropriate jobs prior to invoice. Once all costs have been allocated appropriately then processing the customer invoices.
  • Verifying that the correct purchase order from the customer is on file prior to invoicing.
  • Performing the cash applications of customer payments processing and posting cash and credit card payments.
  • Selecting the sales tickets for billing. Preparing bank deposits and reconciling the cash drawer.
  • Answering phones directing calls to appropriate personnel.
  • Providing administrative support to the Branch Manager and other associates.
  • Performing the daily cycle counts for inventory control.
  • Ordering office supplies for the branch. Maintaining the drivers files for dot and truck maintenance files.
  • Processing expense reporting for various directors and branch level expenses.
  • Reviewing new client agreements to determine customer setup requirements and making changes to existing customer setups as needed.

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11 Best Administrative Skills for Your Resume (With Examples)

11 min read · Updated on February 15, 2024

Ronda Suder

Discover the top administrative skills to make your resume stand out

Having strong administrative skills means you're able to plan events and projects, manage time, and keep things organized and running like a well-oiled machine. It also means you come to the table with the ability to communicate and engage with the customers, clients, and stakeholders of a company. 

Though administrative skills are necessary for jobs like Administrative Assistants, Receptionists, and Office Managers, they also add value to virtually any position across the various industries you might find yourself employed in. Since they're highly valued by employers, it benefits you to ensure you highlight sought-after administrative skills on your resume. 

In this post, we cover:

What administrative skills are

Why administrative skills on resumes are important

Some of the most in-demand administrative skills for resumes

How to highlight administrative skills on resumes

Where to include administrative skills on resumes

Administrative skills defined

Administrative skills are a series of qualities that, when combined, allow you to help manage a business or department or run an office. They include both hard skills, like knowing how to use a specific software application, and soft skills, like communication and problem solving. Examples of essential administrative tasks might include communicating with employees, filing, running reports, calendar management, and answering client questions. 

Why administrative skills are important to employers

People with strong administrative skills tend to be reliable self-starters with the ability to organize and manage time well. With a diverse skill set, they're valued by employers because they help organizations to maintain productivity and keep things running smoothly - they're a cornerstone of a company's success.  Any successful business will not only have administrative staff with strong administrative skills on their resume, but will also have other employees throughout the organization that apply these types of skills in their various jobs.

Administrative skills are also some of the most transferable skills between industries and job types. Administrative skills required for a role in the marketing sector would be applicable and transferable to the energy sector, for example. 

What are some of the most in-demand administrative skills for resumes?

When it comes to administrative skills on resumes, there are many that can make you stand out to hiring teams. Here are 11 of the top administrative skills to consider for your resume, and why they're important. 

1. Communication

Communication - both verbal and written - is a daily requirement for virtually any position. Those in administrative positions often need to communicate in different forms with a variety of people, both internal and external to the business, from employees and executives to clients and contractors. 

2. Microsoft 365

We're all familiar with certain Microsoft 365 applications, like Microsoft Word and Outlook. However, those with solid technical administrative skills on their resume tend to be knowledgeable in how to use all applications in the suite, including Excel, PowerPoint, and OneDrive. 

3. Organization

With the many plates employees often have spinning all at once, it's vital they hone in on the administrative skill of organization. In fact, it's one of the most important administrative skills to ensure things run smoothly within a team, department, or business. When you're organized, you tend to have good time management and planning skills as well, which are also sought-after administrative skills on resumes. 

4. Problem solving

We're constantly solving problems every day, including at work. A good problem solver identifies the problem, proposes solutions, chooses the best solution, and implements the it. Strong problem solvers support business continuity, innovation, and inspiration, making it a highly valuable administrative skill on resumes.  

5. Scheduling

Though essentially all employees have to maintain their schedules, administrative positions, in particular, often have the daunting task of keeping up with several schedules at once. In addition to calendar management, Administrators often have to coordinate and schedule meetings, travel arrangements, and events for the teams or individuals they support, making scheduling a vital technical skill to have.  

6. Flexibility

Change is the only constant, as they say, which requires flexibility. Employees need to be flexible to successfully adapt to changing priorities, demands, and requests. Without flexibility, work can be more stressful and productivity can take a hit.  

7. Working well under stress

Tight deadlines, quick turnaround times, multiple requests, several projects all at once, and day-to-day tasks can feel like a lot for any employee. Being able to work well under stress is necessary to stay on top of things without becoming overwhelmed, which can slow things down. When you work well under stress, you also tend to be good at multitasking, another valuable administrative skill. 

8. Customer service

For positions that are customer and client facing, strong interpersonal and customer service skills are necessary administrative skills. This is especially true for service and support-oriented positions. 

9. Teamwork

Though administrative professionals tend to be on point to keep things operating as needed, they do so as part of a team. The same goes for individual contributors who, while being responsible for their own tasks and activities, contribute to the department and generally work as part of a team to accomplish department and organizational goals and objectives. 

10. Detail orientation

When you're managing calendars, sharing business information, planning events, or drafting presentations, you must pay attention to the details to ensure accuracy and efficiency. Mistakes in these areas can be costly - if not in terms of dollars, in terms of added stress and lost time. As such, employers want to know they can trust you to adequately cross all the t's and dot all the i's when they hire you to do a job, making attention to detail an in-demand administrative skill.    

11. Event coordination

Administrative professionals, in particular, are often responsible for planning events of varying sizes. Coordinating company events, holiday parties, staff meetings, and more can all fall under the administrative umbrella. What's great about highlighting event coordination skills is that you're showing several other administrative skills at the same time, including organization, communication, multitasking, collaboration, and problem-solving.

Additional administrative skills for resumes 

The above list is just a launching point to help you get started with your own list of administrative skills to include on your resume. Below are some additional hard and soft skills often found on administrative resumes to provide even more inspiration.

Administrative hard skills for resumes

Office equipment use

Database management

Videoconferencing

Expense reporting

Google Docs

File management

Administrative soft skills for resumes

Decision-making

Interpersonal skills

Prioritization

Active listening

Critical thinking

Open-mindedness

How to highlight administrative skills on your resume

Make a list of your administrative-related skills and accomplishments. Using this post as inspiration, sit down and thoughtfully list all of the administrative skills you possess. From there, make a list of all of the administrative duties and responsibilities you've held, as well as any work accomplishments related to administrative skills you've applied or positions you've held. 

Refer to the job description. Review the job description you're interested in and highlight any administrative skills and experience required. Then, compare that to the list you created based on your work history. Be sure your resume includes the administrative skills and experience you have that align with the job description. This is a great way to incorporate keywords into your resume to pass an employer's applicant tracking system , or ATS, and grab the attention of hiring managers.

Showcase soft and hard (technical) skills throughout your resume. For maximum benefit, highlight both hard and soft administrative skills throughout your resume. Hard skills are measurable and learned skills, whereas soft skills are intangible and difficult to measure, though vital for job success. We discuss where and how to include hard and soft skills in the next section. 

Highlight soft skills through on-the-job accomplishments and achievements. Unlike with technical skills, you don't want to merely list soft skills on your resume. Instead, you want to show off your soft skills through the achievements you choose to highlight. For example, consider the following:

Oversaw and coordinated a 5-hour corporate event for 1,000 employees, showcasing the executive team and highlighting employee achievements and milestones for 2023

This achievement highlights organization, time management, attention to detail, critical thinking, and creativity administrative soft skills, to name a few. 

Where to highlight administrative skills on your resume

Now that you know how to come up with administrative skills to include on a resume, where can you incorporate them? Any of the following are excellent options:

Resume Summary

Skills or core competencies section.

Experience section

Certifications section

Additional sections.

Your resume summary , that sits just below your contact information, is where you can pack a punch to entice resume readers to keep reading. Here are a couple of examples of how to include administrative skills in your resume summary:

Administrative professional example

Administrator with over 5 years of experience working with C-suite executives to navigate organizational challenges and provide solutions to maintain business continuity and operations. Managed up to 15 calendars at one time using effective scheduling, time management, and organizational skills. 

What are some of the administrative skills this summary speaks to? How about:

Communication

Organization

Problem solving

Time management

Stress management

Multitasking

Non-administrative individual contributor example

Focused engineering professional with 10 years of experience in the oil & gas sector. Leverages solid problem-solving skills to address concerns in high-stakes environments, with the flexibility required to adjust priorities and maintain productivity. Organized and led a $2M pipeline construction project to upgrade pipeline requirements, meeting current industry standards. 

Some of the administrative skills that this summary highlights include:

Prioritizing

Flexibility

Attention to detail

It can be beneficial to include a Core Competencies section just below your resume summary to showcase your technical skills, as well pertinent soft skills. For example:

Core Competencies

Customer Service | Microsoft 365 | Quickbooks | Research | Scheduling   |   Enterprise Resource Planning (ERP) | Oracle Applicant Tracking System | Certified Administrative Professional (CAP) | Event Coordination

Alternatively, the hard skills listed could all also go under a Technical Skills section near the end of your resume:

Technical Skills

Enterprise Resource Planning (ERP)   |   Microsoft 365   |   Quickbooks   |   Research   |   ATS Proficiency   |   Event Coordination   |   Scheduling

Avoid being repetitive and listing the same skills in both a Core Competencies and Skills section - only choose one of the two if you don't have different skills to include in each list.

Work Experience section

Another section to highlight your stellar administrative skills is in the Work Experience section. Here's an example that showcases focus, stress management, communication, filing, organization, switchboard management, time management, and more, all in just three bullet points!

Receptionist

ABC Company, Houston, TX

July 2021 - Present

Managed switchboard for three office buildings housing over 750 employees

Answered client questions regarding products and services, handling a high call volume of 40 to 50 calls per day

Spearheaded development of a new filing system for improved organization of client cases related to issues and concerns

If you hold any administrative-related certifications, you can choose to include them in a Certifications section on your resume. Relevant certifications not only showcase acquired administrative skills and knowledge, but also indicate your dedication to professional development. 

Examples of in-demand administrative certifications are:

Microsoft 365

Certified Administrative Professional (CAP)

Administrative Assistant Certification (CAA)

Microsoft Office Specialist Certification (MOS)

Certified Associate in Project Management (CAPM)

Professional Administrative Certification of Excellence (PACE)

Finally, some might choose to highlight administrative skills on their resume by including additional sections, such as:

Volunteer Work

Hobbies & Interests

Extracurricular Activities

Special Projects

Including additional sections on a resume can benefit those who have gaps in administrative work experience, skills, or education.

Top tip: why not check out our Office Administrative Assistant resume example ?

Administrative skills = valuable assets for any resume

Whether you're applying for an administrative position or any other type of position, administrative skills on resumes add value and tend to stand out to hiring managers. Now, you're equipped with some of the most in-demand administrative skills to include on your resume, as well as advice on how and where to incorporate them. With these tips, you'll be landing those interviews in no time! 

Are you representing administrative skills on your resume appropriately? Why not submit it for a free resume review to find out?

Recommended reading:

How to Use a Reverse Chronological Resume Format

How to Check if My Resume is ATS-Friendly for Free

How to Show Promotions on a Resume (with Examples)

Related Articles:

How to Write a Cover Letter (With Example)

Do Hiring Managers Actually Read Cover Letters?

How to Create a Resume With No Education

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  1. Top 17 Branch Office Administrator Resume Objective Examples

    For example, an effective resume objective could read: "Motivated professional with 8 years of experience in customer service and office administration seeking a branch office administrator role at ABC Corporation to leverage my expertise in organization and technology."

  2. How To Write an Office Administrator Resume Objective in 6 Steps

    1. Customize each resume objective For each resume you construct for an office administrator application, you may find it helpful to customize your objective each time. This can show the hiring manager you've considered how their position would fit into your life and help you achieve your career goals.

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    Jessica Claire Montgomery Street, San Francisco, CA 94105 (555) 432-1000 - [email protected] Professional Summary Highly enthusiastic customer service professional with 7 years client interface experience. Hands-on with billing and scheduling. Hardworking no matter what the job is. Client-focused whenever someone is at the front desk.

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