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Master the 7-Step Problem-Solving Process for Better Decision-Making

Discover the powerful 7-Step Problem-Solving Process to make better decisions and achieve better outcomes. Master the art of problem-solving in this comprehensive guide. Download the Free PowerPoint and PDF Template.

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Master the 7-Step Problem-Solving Process for Better Decision-Making

Introduction

Mastering the art of problem-solving is crucial for making better decisions. Whether you're a student, a business owner, or an employee, problem-solving skills can help you tackle complex issues and find practical solutions. The 7-Step Problem-Solving Process is a proven method that can help you approach problems systematically and efficiently.

The 7-Step Problem-Solving Process involves steps that guide you through the problem-solving process. The first step is to define the problem, followed by disaggregating the problem into smaller, more manageable parts. Next, you prioritize the features and create a work plan to address each. Then, you analyze each piece, synthesize the information, and communicate your findings to others.

By following this process, you can avoid jumping to conclusions, overlooking important details, or making hasty decisions. Instead, you can approach problems with a clear and structured mindset, which can help you make better decisions and achieve better outcomes.

In this article, we'll explore each step of the 7-Step Problem-Solving Process in detail so you can start mastering this valuable skill. At the end of the blog post, you can download the process's free PowerPoint and PDF templates .

problem solving process and approach ppt

Step 1: Define the Problem

The first step in the problem-solving process is to define the problem. This step is crucial because if the problem is not clearly defined, finding a solution won't be easy. The problem must be defined in a specific, measurable, and achievable way.

One way to define the problem is to ask the right questions. Questions like "What is the problem?" and "What are the causes of the problem?" can help to define the problem. It is also essential to gather data and information about the problem to assist in the definition process.

Another critical aspect of defining the problem is to identify the stakeholders. Who is affected by the problem? Who has a stake in finding a solution? Identifying the stakeholders can help ensure that the problem is defined in a way that considers the needs and concerns of all those affected by the problem.

Once the problem is defined, it is essential to communicate the definition to all stakeholders. This helps to ensure that everyone is on the same page and that there is a shared understanding of the problem.

Step 2: Disaggregate

After defining the problem, the next step in the 7-step problem-solving process is to disaggregate the problem into smaller, more manageable parts. Disaggregation helps break down the problem into smaller pieces that can be analyzed individually. This step is crucial in understanding the root cause of the problem and identifying the most effective solutions.

Disaggregation can be achieved by breaking down the problem into sub-problems, identifying the factors contributing to the problem, and analyzing the relationships between these factors. This step helps identify the most critical factors that must be addressed to solve the problem.

One effective way to disaggregate a problem is using a tree or fishbone diagram. These diagrams help identify the different factors contributing to the problem and how they are related. Another way is to use a table to list the other factors contributing to the problem and their corresponding impact on the problem.

Disaggregation helps in breaking down complex problems into smaller, more manageable parts. It helps understand the relationships between different factors contributing to the problem and identify the most critical factors that must be addressed. By disaggregating the problem, decision-makers can focus on the most vital areas, leading to more effective solutions.

Step 3: Prioritize

After defining the problem and disaggregating it into smaller parts, the next step in the 7-step problem-solving process is prioritizing the issues that need addressing. Prioritizing helps to focus on the most pressing issues and allocate resources more effectively.

There are several ways to prioritize issues, including:

  • Urgency: Prioritize issues based on how urgent they are. Problems that require immediate attention should be dealt with first.
  • Impact: Prioritize issues based on their impact on the organization or stakeholders. Problems that have a high effect should be given priority.
  • Resources: Prioritize issues based on the resources required to address them. Problems that require fewer resources should be dealt with first.

It is important to involve stakeholders in the prioritization process to consider their concerns and needs. This can be done through surveys, focus groups, or other forms of engagement.

Once the issues have been prioritized, developing a plan of action to address them is essential. This involves identifying the resources required, setting timelines, and assigning responsibilities.

Prioritizing issues is a critical step in the problem-solving process. Organizations can allocate resources more effectively and make better decisions by focusing on the most pressing issues.

Step 4: Workplan

After defining the problem, disaggregating, and prioritizing the issues, the next step in the 7-step problem-solving process is to develop a work plan. This step involves creating a roadmap that outlines the steps needed to solve the problem.

The work plan should include a list of tasks, deadlines, and responsibilities for each team member involved in the problem-solving process. Assigning tasks based on each team member's strengths and expertise ensures the work is completed efficiently and effectively.

Creating a work plan can help keep the team on track and ensure everyone is working towards the same goal. It can also help to identify potential roadblocks or challenges that may arise during the problem-solving process and develop contingency plans to address them.

Several tools and techniques can be used to develop a work plan, including Gantt charts, flowcharts, and mind maps. These tools can help to visualize the steps needed to solve the problem and identify dependencies between tasks.

Developing a work plan is a critical step in the problem-solving process. It provides a clear roadmap for solving the problem and ensures everyone involved is aligned and working towards the same goal.

Step 5: Analysis

Once the problem has been defined and disaggregated, the next step is to analyze the information gathered. This step involves examining the data, identifying patterns, and determining the root cause of the problem.

Several methods can be used during the analysis phase, including:

  • Root cause analysis
  • Pareto analysis
  • SWOT analysis

Root cause analysis is a popular method used to identify the underlying cause of a problem. This method involves asking a series of "why" questions to get to the root cause of the issue.

Pareto analysis is another method that can be used during the analysis phase. This method involves identifying the 20% of causes responsible for 80% of the problems. By focusing on these critical causes, organizations can make significant improvements.

Finally, SWOT analysis is a valuable tool for analyzing the internal and external factors that may impact the problem. This method involves identifying the strengths, weaknesses, opportunities, and threats related to the issue.

Overall, the analysis phase is critical for identifying the root cause of the problem and developing practical solutions. Organizations can gain a deeper understanding of the issue and make informed decisions by using a combination of methods.

Step 6: Synthesize

Once the analysis phase is complete, it is time to synthesize the information gathered to arrive at a solution. During this step, the focus is on identifying the most viable solution that addresses the problem. This involves examining the analysis results and combining them to lead to a clear and concise conclusion.

One way to synthesize the information is to use a decision matrix. This involves creating a table that lists the potential solutions and the essential criteria in making a decision. Each answer is then rated against each standard, and the scores are tallied to arrive at a final decision.

Another approach to synthesizing the information is to use a mind map. This involves creating a visual representation of the problem and the potential solutions. The mind map can identify the relationships between the different pieces of information andhelp prioritize the solutions.

During the synthesis phase, remaining open-minded and considering all potential solutions is vital. It is also essential to involve all stakeholders in the decision-making process to ensure that everyone's perspectives are considered.

Step 7: Communicate

After synthesizing the information, the next step is communicating the findings to the relevant stakeholders. This is a crucial step because it helps to ensure that everyone is on the same page and that the decision-making process is transparent.

One effective way to communicate the findings is through a well-organized report. The report should include the problem statement, the analysis, the synthesis, and the recommended solution. It should be clear, concise, and easy to understand.

In addition to the report, it is also essential to have a presentation that explains the findings. The presentation should be tailored to the audience and highlight the report's key points. Visual aids such as tables, graphs, and charts can make the presentation more engaging.

During the presentation, it is essential to be open to feedback and questions from the audience. This helps ensure everyone is on board with the recommended solution and addresses any concerns or objections.

Effective communication is vital to ensuring the decision-making process is successful. Stakeholders can make informed decisions and work towards a common goal by communicating the findings clearly and concisely.

The 7-step problem-solving process is a powerful tool that can help individuals and organizations make better decisions. By following these steps, individuals can identify the root cause of a problem, prioritize potential solutions, and develop a clear plan of action. This process can be applied to various scenarios, from personal challenges to complex business problems.

Individuals can break down complex problems into smaller, more manageable parts through disaggregation. Individuals can focus their efforts on the most impactful actions by prioritizing potential solutions. The work step allows individuals to develop a clear action plan, while the analysis step provides a framework for evaluating possible solutions.

The synthesis step is where individuals combine all the information they have gathered to develop a comprehensive solution. Finally, the communication step allows individuals to share their answers with others and gather feedback.

By mastering the 7-step problem-solving process, individuals can become more effective decision-makers and problem-solvers. This process can help individuals and organizations save time and resources while improving outcomes. With practice, individuals can develop the skills to apply this process to a wide range of scenarios and make better decisions in all areas of life.

7-Step Problem-Solving Process 

Free powerpoint and pdf template, executive summary: the 7-step problem-solving process.

problem solving process and approach ppt

The 7-Step Problem-Solving Process is a powerful and systematic method to help individuals and organizations make better decisions by tackling complex issues and finding practical solutions. This process comprises defining the problem, disaggregating it into smaller parts, prioritizing the issues, creating a work plan, analyzing the data, synthesizing the information, and communicating the findings.

By following these steps, individuals can identify the root cause of a problem, break it down into manageable components, and prioritize the most impactful actions. The work plan, analysis, and synthesis steps provide a framework for developing comprehensive solutions, while the communication step ensures transparency and stakeholder engagement.

Mastering this process can improve decision-making and problem-solving capabilities, saving time and resources and better outcomes in both personal and professional contexts.

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Problem Solving Stages PowerPoint Template

PowerPoint Problem Solving Model

The Problem Solving Stages PowerPoint Template is a concept diagram design prepared as a presentation template for presentations on problem-solving topics. The problem-solving presentation template shows a linear process flow diagram containing four individual process cycles. Various problem-solving techniques & frameworks are available, depending on the issue’s complexity or corporate structure. Because some problems are small and can be resolved quickly while others are complex and need more research.

This presentation of 4-step problem-solving model provides a basic decision-making approach for solving a problem at hand. This diagram shows four main components of any problem-solving model in a horizontal process. These components include Understanding, Brainstorming, Strategy, and Solution. This problem-solving diagram could be used for personal, professional, and organizational difficulties. For example, threats, challenges, product quality, and risk management.

The 4-step PowerPoint diagram template is a useful tool for demonstrating problem-solving techniques, frameworks, and strategies as a learning experience. Further, it is suitable for organizations to outline their systematic approach to identify complications. And provide a visual roadmap to tackle them. The diagram of the problem-solving model illustrates an intensive thought process. The users can copy this diagram template to another presentation.

The problem Solving Stages PowerPoint Template contain 5 slides of various infographic icons. These graphics are a visual representation of each process. The first slide gives an overview of diagram while additional 4 layouts highlight each stage individually. Furthermore, all PowerPoint shapes are editable objects. Therefore, users can change icons and colors including backgrounds.

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Problem Solving Presentation Templates

Present the problem-solving processes effectively with our premade problem solving powerpoint templates and google slides themes. crafted to guide you from problem identification to resolution, these free templates breathe life into complex strategies. they feature creative, fully editable infographics, like puzzles and light bulb designs..

Problem solving

  • Analytical Thinking: Breaking down a problem into smaller parts to understand its nature.
  • Creative Thinking: Thinking outside the box to find unique and effective solutions.
  • Decision Making: Choosing the best course of action among different alternatives.
  • Team Collaboration: Working together to generate diverse perspectives and solutions.
  • Communicate the problem statement clearly to stakeholders.
  • Exhibit potential solutions and their implications.
  • Rally teams around a unified strategy.
  • Track progress and outcomes.

In such scenarios, the design and layout of your presentation matter as much as its content. And this is where Slide Egg steps in!

  • Diverse Designs: From representing problem identification, business solutions, problem-solving techniques, and strategies to process steps, our slides have it all.
  • Creative Infographics: Our slides are adorned with multicolor infographics like puzzle pieces, human brains, ladders, bulbs, stars, magnifiers, locks, and keys to captivate your audience.
  • User-Friendly: Our problem solution slides  offers 100% editable features, allowing you to tailor the content to fit your narrative seamlessly.
  • Cost-Efficient: For those on a budget, we provide free problem and solution slides so you can experience the quality of our offerings.

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How To Build A Problem Solving PowerPoint

How To Build A Problem Solving PowerPoint

We're here to help you, what is problem solving presentation templates.

Problem Solving Presentation Templates is a set of pre-designed PowerPoint slides that you can use to present and explain problem-solving strategies. The templates provide visuals and text that you can use to describe the problem-solving process, from identifying the problem to finding a solution.

Where can we use these Problem Solving Slides?

You can use these Problem Solving Slides for corporate meetings, educational classes, team-building events, or workshops. You can also use them to help facilitate brainstorming sessions and critical thinking activities.

How can I make Problem Solving PPT Slides in a presentation?

Start by creating a slide that outlines the problem. This should include the problem statement and a brief description of the context. Including brainstorming, researching, listing potential solutions, analyzing the data, and finally arriving at a solution. Suppose you want to create slides by yourself. Visit Tips and tricks for detailed instructions.

Who can use Problem Solving Presentation Templates?

Anyone can use Problem Solving PPT Templates to present a problem-solving strategy or process visually engagingly. These templates can be used by professionals, educators, students, business owners, and anyone looking to share a problem-solving approach with an audience.

Why do we need Problem Solving Presentation Slides?

Presenting a problem-solving Presentation slide helps illustrate complex concepts and issues. It can also engage an audience, provide visual context and simplify data. Problem-solving slides can convey ideas and solutions effectively and explore different solutions and alternatives.

Where can I find free Problem Solving Presentation Templates?

Many websites offer free Problem Solving Presentation Templates. Slide egg is one of the best PowerPoint providers. Our websites have uniquely designed templates that allow you to share the problem and help to track progress towards a solution.

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Stages // require(['jquery'], function ($) { $(document).ready(function () { //removes paginator if items are less than selected items per page var paginator = $("#limiter :selected").text(); var itemsPerPage = parseInt(paginator); var itemsCount = $(".products.list.items.product-items.sli_container").children().length; if (itemsCount ? ’Stages’ here means the number of divisions or graphic elements in the slide. For example, if you want a 4 piece puzzle slide, you can search for the word ‘puzzles’ and then select 4 ‘Stages’ here. We have categorized all our content according to the number of ‘Stages’ to make it easier for you to refine the results.

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8 Step Problem Solving

Jul 19, 2014

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8 Step Problem Solving. Exercise I. Choose a problem you are facing. Document your problem and how you would solve it here. Why 8-Step..?. Every employee needs to solve problems every day. The 8-step Problem-Solving Process is the standard practice, because:

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  • quality problem
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  • apollo root cause analysis

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Presentation Transcript

Exercise I • Choose a problem you are facing. • Document your problem and how you would solve it here.

Why 8-Step..? Every employee needs to solve problems every day. The 8-step Problem-Solving Process is the standard practice, because: • It is a foundational skill for Lean • Brings clarity to what problem is being addressed • Ensures a thorough analysis of the problem and that root cause investigation is carried out • Helps user complete all steps • The Process is scalable • Common language

8-Step – A3 The A3 Report is a Toyota-pioneered practice. A3 is an international paper size, in the US its equivalent is 11”x17”

A3 – 8-Step Process Recording • Communication tool • Share this regularly with your team and leaders • Display it…keep it visible! • Living record • Use pencil, edit, change as more is learned • Template helps ensure all steps are covered • This guide will get you started. • Once you are familiar with the technique, any blank 8-step sheet will work • Scalability • Dependent on the impact of the problem being solved • Solving the problem of where to go to lunch – no need for an A3 • Solving a problem that impacts our company financials - Yes • Accelerating implementation of our enterprise strategy – Yes

A3 – 8-Step Story Board • Not a form, not even a standardized format • Adjusted for the type of story being told (e.g., quality problem versus company strategy) • Always complete the 8-Steps in sequence • No exact or specific look or format • The more visual the better (pictures, charts, no small print) • Fits on one page, break down if necessary • Flow as a story (visual story teller)

8-Step Process Recording

Step 1 – Define the Problem

Define the Problem What is a problem..? A gap between where you want to be and where you are Two Kinds of Gaps: • Sub-standard performance - Correct a variation to standard • Raise the Bar – A gap between current performance and where you want it to be Note: Select one you own and haven’t delegated

Writing Problem Statements • Clear • Concise • Measurable (where possible) • Factual – what is known and how • Visual • Impact of doing nothing included Example format The Software Requirements Memory Jogger Write the problem statement in pencil. Erase and re-write as you learn more.

Step 2 – Clarify the Problem

Clarify the Problem THINK CRIME SCENE INVESTIGATION! • Go to where the problem is occurring • Experience the actual process and validate ownership • Ask questions, “Only the facts.” • Interview participants • Collect artifacts, gather data - in relation to the Problem • Can you isolate or narrow down the leads for future analysis?

Step 3 – Define the Goal

Define the Goals • What is the end goal or desired future state? • What will you accomplish if you fix this problem? • What is the desired timeline for solving this problem? • A good goal statement is: • Specific • Measurable • Achievable • Relevant • Time based • Set individual goals for each of the down-selected ideas from Step 2 13

Step 4 – Identify the Root Cause

The 5 Whys Process Many tools can be used to drill down to an issue’s root cause. – for standardization and best practice it is recommended to use The 5 Whys Process. • It is a consistent approach • It can be universally applied to most situations • It provides a method to identify • Direct Root Cause • Detectability - Why the issue was not detected • Systemic Root Cause. Keep in mind: • More than 5 questions can be used when necessary. • People do not fail, processes do

Effects and Causes Source: Apollo Root Cause Analysis, 3rd Ed, Dean L. Gano, 2007

Step 5 – Develop Action Plan

Develop an Action Plan For the selected Root Causes to be addressed • Generate a list of actions required to solve the problem (solution) • Assign an owner to each action • Assign completion date • “Lock-in” the due date – hold the team accountable for giving a reasonable date to start with and then for delivering by that date. • Identify intended benefit

Step 6 – Execute Action Plan

Execute Action Plan • Up until now, no changes have been made, solutions have only been offered and plans made to implement them • Implement action plan to address the root cause • Consider piloting improvements on small scale to reduce risk • Be cautious of over-analyzing • Don’t wait for the perfect solution • Verify actions are completed • Document the process

Step 7 – Evaluate the Results

Evaluate the Results • Monitor progress • Are you on target to meet your goals? • If not, reassess the 8-Step Problem-Solving Process • Were there any unforeseen consequences? • Did you experience ah-ha moments?

Step 8 – Continuously Improve

Continuously Improve • Look for additional opportunities to implement the same solution • Another product line with same design? • Where can we standardize Processes? • Communicate lessons learned • Share your problem and solution with other teams – you never know who may be trying to solve the same or similar problem • Ensure problem will not come back • Implement controls and metrics • Repeat the process to drive further improvements • Celebrate your successes

Iterative Process Step 1 Step 2 Step 4 Step 5

Common pitfalls • Someone else owns the process • Trying to tackle everything… choose your battles!!! • Sizing the problems: break them down into smaller problems • Not understanding the actual problem • Problem is not measurable…if you don’t know where you started, you won’t know whether you improved • No or unreliable data • Use of junk words or data • Jumping to conclusions and solutions… Problem Statement (with pitfalls): We have too many customer complaints about various things that are caused by some of our own plants. We need to reduce the number of complaints by paying more attention when we get the orders, quote and invoice them.

Common pitfalls…continued • Going fast, but getting no where…how long does it take to solve a problem? …it is not about Speed, it is about moving Correctly at the Right speed. • Earn the right…study examples to understand the concepts, don’t just copy. • Lessons Learned is missed…what have we learned and how can we get better • Sustainment through standardization is missed…how do you make sure we don’t fall back?

Exercise II • Think about the same problem from earlier exercise. • Utilize the 8-Step Problem Solving Process to address the same problem.

TITLE: PLAN PLAN PLAN PLAN

MENTOR: DATE: PLAN DO CHECK ACT

Recommended Skills for more Effective Problem Solving + Critical Thinking (CBT) Better Solutions Overcoming Biases 8-Step Problem Solving = Crucial Conversations (ILT) We cannot solve our problems with the same thinking we used when we created them. Albert Einstein

References http://www.lean.org/ A Guide to the Business Analysis Body of Knowledge® Section 8.1.4

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Read our research on: Immigration & Migration | Podcasts | Election 2024

Regions & Countries

How americans view the situation at the u.s.-mexico border, its causes and consequences, 80% say the u.s. government is doing a bad job handling the migrant influx.

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Pew Research Center conducted this study to understand the public’s views about the large number of migrants seeking to enter the U.S. at the border with Mexico. For this analysis, we surveyed 5,140 adults from Jan. 16-21, 2024. Everyone who took part in this survey is a member of the Center’s American Trends Panel (ATP), an online survey panel that is recruited through national, random sampling of residential addresses. This way nearly all U.S. adults have a chance of selection. The survey is weighted to be representative of the U.S. adult population by gender, race, ethnicity, partisan affiliation, education and other categories. Read more about the ATP’s methodology .

Here are the questions used for the report and its methodology .

The growing number of migrants seeking entry into the United States at its border with Mexico has strained government resources, divided Congress and emerged as a contentious issue in the 2024 presidential campaign .

Chart shows Why do Americans think there is an influx of migrants to the United States?

Americans overwhelmingly fault the government for how it has handled the migrant situation. Beyond that, however, there are deep differences – over why the migrants are coming to the U.S., proposals for addressing the situation, and even whether it should be described as a “crisis.”

Factors behind the migrant influx

Economic factors – either poor conditions in migrants’ home countries or better economic opportunities in the United States – are widely viewed as major reasons for the migrant influx.

About seven-in-ten Americans (71%), including majorities in both parties, cite better economic opportunities in the U.S. as a major reason.

There are wider partisan differences over other factors.

About two-thirds of Americans (65%) say violence in migrants’ home countries is a major reason for why a large number of immigrants have come to the border.

Democrats and Democratic-leaning independents are 30 percentage points more likely than Republicans and Republican leaners to cite this as a major reason (79% vs. 49%).

By contrast, 76% of Republicans say the belief that U.S. immigration policies will make it easy to stay in the country once they arrive is a major factor. About half as many Democrats (39%) say the same.

For more on Americans’ views of these and other reasons, visit Chapter 2.

How serious is the situation at the border?

A sizable majority of Americans (78%) say the large number of migrants seeking to enter this country at the U.S.-Mexico border is eithera crisis (45%) or a major problem (32%), according to the Pew Research Center survey, conducted Jan. 16-21, 2024, among 5,140 adults.

Related: Migrant encounters at the U.S.-Mexico border hit a record high at the end of 2023 .

Chart shows Border situation viewed as a ‘crisis’ by most Republicans; Democrats are more likely to call it a ‘problem’

  • Republicans are much more likely than Democrats to describe the situation as a “crisis”: 70% of Republicans say this, compared with just 22% of Democrats.
  • Democrats mostly view the situation as a major problem (44%) or minor problem (26%) for the U.S. Very few Democrats (7%) say it is not a problem.

In an open-ended question , respondents voice their concerns about the migrant influx. They point to numerous issues, including worries about how the migrants are cared for and general problems with the immigration system.

Yet two concerns come up most frequently:

  • 22% point to the economic burdens associated with the migrant influx, including the strains migrants place on social services and other government resources.
  • 22% also cite security concerns. Many of these responses focus on crime (10%), terrorism (10%) and drugs (3%).

When asked specifically about the impact of the migrant influx on crime in the United States, a majority of Americans (57%) say the large number of migrants seeking to enter the country leads to more crime. Fewer (39%) say this does not have much of an impact on crime in this country.

Republicans (85%) overwhelmingly say the migrant surge leads to increased crime in the U.S. A far smaller share of Democrats (31%) say the same; 63% of Democrats instead say it does not have much of an impact.

Government widely criticized for its handling of migrant influx

For the past several years, the federal government has gotten low ratings for its handling of the situation at the U.S.-Mexico border. (Note: The wording of this question has been modified modestly to reflect circumstances at the time).

Chart shows Only about a quarter of Democrats and even fewer Republicans say the government has done a good job dealing with large number of migrants at the border

However, the current ratings are extraordinarily low.

Just 18% say the U.S. government is doing a good job dealing with the large number of migrants at the border, while 80% say it is doing a bad job, including 45% who say it is doing a very bad job.

  • Republicans’ views are overwhelmingly negative (89% say it’s doing a bad job), as they have been since Joe Biden became president.
  • 73% of Democrats also give the government negative ratings, the highest share recorded during Biden’s presidency.

For more on Americans’ evaluations of the situation, visit Chapter 1 .

Which policies could improve the border situation?

There is no single policy proposal, among the nine included on the survey, that majorities of both Republicans and Democrats say would improve the situation at the U.S.-Mexico border. There are areas of relative agreement, however.

A 60% majority of Americans say that increasing the number of immigration judges and staff in order to make decisions on asylum more quickly would make the situation better. Only 11% say it would make things worse, while 14% think it would not make much difference.

Nearly as many (56%) say creating more opportunities for people to legally immigrate to the U.S. would make the situation better.

Chart shows Most Democrats and nearly half of Republicans say boosting resources for quicker decisions on asylum cases would improve situation at Mexico border

Majorities of Democrats say each of these proposals would make the border situation better.

Republicans are less positive than are Democrats; still, about 40% or more of Republicans say each would improve the situation, while far fewer say they would make things worse.

Opinions on other proposals are more polarized. For example, a 56% majority of Democrats say that adding resources to provide safe and sanitary conditions for migrants arriving in the U.S. would be a positive step forward.

Republicans not only are far less likely than Democrats to view this proposal positively, but far more say it would make the situation worse (43%) than better (17%).

Chart shows Wide partisan gaps in views of expanding border wall, providing ‘safe and sanitary conditions’ for migrants

Building or expanding a wall along the U.S.-Mexico border was among the most divisive policies of Donald Trump’s presidency. In 2019, 82% of Republicans favored expanding the border wall , compared with just 6% of Democrats.

Today, 72% of Republicans say substantially expanding the wall along the U.S. border with Mexico would make the situation better. Just 15% of Democrats concur, with most saying either it would not make much of a difference (47%) or it would make things worse (24%).

For more on Americans’ reactions to policy proposals, visit Chapter 3 .

Facts are more important than ever

In times of uncertainty, good decisions demand good data. Please support our research with a financial contribution.

Report Materials

Table of contents, fast facts on how greeks see migrants as greece-turkey border crisis deepens, americans’ immigration policy priorities: divisions between – and within – the two parties, from the archives: in ’60s, americans gave thumbs-up to immigration law that changed the nation, around the world, more say immigrants are a strength than a burden, latinos have become less likely to say there are too many immigrants in u.s., most popular.

About Pew Research Center Pew Research Center is a nonpartisan fact tank that informs the public about the issues, attitudes and trends shaping the world. It conducts public opinion polling, demographic research, media content analysis and other empirical social science research. Pew Research Center does not take policy positions. It is a subsidiary of The Pew Charitable Trusts .

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  22. The U.S.-Mexico Border: How Americans View the Situation, Its Causes

    Democrats mostly view the situation as a major problem (44%) or minor problem (26%) for the U.S. Very few Democrats (7%) say it is not a problem. In an open-ended question, respondents voice their concerns about the migrant influx. They point to numerous issues, including worries about how the migrants are cared for and general problems with ...

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